1897 questions

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

2182 views
Mar 08, 2020 at 08:21 PM

slow running windows

do i need to change my windows ? its 10 but its very old

1320 views
Mar 08, 2020 at 12:56 PM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

1203 views
Mar 08, 2020 at 09:16 AM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1563 views
Mar 08, 2020 at 08:57 AM

AusLogics BoostSpeed

When using AusLogics BoostSpeed ​​of any version (from version 5 to the latest) in the Microsoft Windows 10 Enterprise 2016 LTSB operating system, the reflection of available networks in the system tray disappears when you click on the network icon (both Wi-Fi and local). As well as a keyboard input indicator. Moreover, when uninstalling AusLogics BoostSpeed, this problem is not resolved. Which eliminates the use of AusLogics BoostSpeed ​​on laptops with this system. How can this be fixed?

1273 views
Mar 07, 2020 at 11:08 AM

windows 10

How many of the tools in BoostSpeed 11 can be used on a SSD?

1133 views
Mar 06, 2020 at 03:10 PM

An error occurred while loading Library.dll

When loading Auslogics Disk Defragmenter, I get the following message box:

Auslogics Disk Defrag 9

An error occurred while loading Library.dll.

Error code: 0x0000007E
Error message: The specified module could not be found.

I've tried to uninstall the program, but get the message box:

Runtime error at (180:3568):
Exception 'EAuslogicsIntItException" at address 0049E613

Thanks

Nick

3573 views
Mar 03, 2020 at 03:46 AM

Driver power state failure

Driver power state failure , this is not getting ressolved even after updating all drivers of the system. Tried various methods listed on the internet, changed settings many times. Even Auslogic couldn't solve it.

2095 views
Mar 01, 2020 at 06:05 PM

Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

1491 views
Mar 01, 2020 at 12:32 PM

Auslogics Pop ups

Why have you introduced pop ups that just send me round in circles?
Been using Auslogics suite of progs for 15+? years, really don't need it. SO ANNOYING

1903 views
Feb 28, 2020 at 10:14 PM

copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1848 views
Feb 28, 2020 at 05:26 PM

software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

1473 views
Feb 27, 2020 at 05:50 PM

Языковая панель

Пропала языковая панель

1601 views
Feb 26, 2020 at 11:42 AM

Microphone went off

after doing an optimization, my mic won't work anymore .. how can I fix that ?

1691 views
Feb 24, 2020 at 12:30 PM

Windows Key

My windows key on my keyboard does not work and I have tried to run different tasks in the task manager and several other things but nothing seems to work. I saw on your website that this program can help.

1419 views
Feb 22, 2020 at 04:07 AM

SLOW NETWORK PERFORMANCE

BROWSER, eDGE, eXPLORER 11, CHROME ARE FREEZING AND ARE OPERATING SLOWER. i KNOW THAT TOOLS HAVE A WAY OF IMPROVING PERFORMANCE BUT AFER OPTIMIZING IS WHEN IT STARTED. i DONOT KNOW THE BEST MAUAL SPECIFICATIOS.
wHAT IS THE BEST WAY TO FIX THIS?

1604 views
Feb 18, 2020 at 07:19 PM

first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

1560 views
Feb 16, 2020 at 06:17 PM

driver updater

when i run driver updater i lose keyboard capability on my ms surface.
I had to undo the updates to regain use of my keyboard.

1869 views
Feb 14, 2020 at 06:09 PM

error message

2020-02 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4534132) - Error 0x80073712

I keep getting this error it wont down load
1496 views
Feb 13, 2020 at 02:16 PM

Notifications

I can not find a way to BLOCK New Auslogics Notifications of upgrades . I have blocked Registry notifications tring to end pop ups of Auslogic Up-grades . IF you can not seem to have FREE upgrades for presently purchased Auslogics 11 , then simply place your up grades into an Auslogics 12 and STOP bugging members with you desiring money for upgrades . Your Subcategory answer question makes NO sense ! This is an Auslogics 11 Programming delima ,none of the subcategory comment shown above have nothing to do with Auslogics 11 , that I know of, as of yet.

2202 views
Feb 13, 2020 at 01:03 PM

Driver is Unavailable

My Win 10 (64bit) PC can find my Epson printer on my local network, connected by ethernet cable to my router, and installs the "necessary files". However, afterward in my settings it shows the printer with "Driver is Unavailable" and nothing will print. Both my wife's PC and all of our iPhones/iPads have no issues printing so I know it is connected properly and functional. The only device having an issue is my PC. I have removed the printer and reinstalled it multiple times with the same result. I have also downloaded and installed the newest drivers available from Epson for this printer but somehow my computer does not seem to be able to find or recognize them. A support request has been sent to Epson but so far any suggestions from their automated response system have not be successful.
748 views
Sep 16, 2023 at 12:58 PM

Відсутнє налаштування

Зникло налаштування "Яскравість" в Центрі підтримки портативних ПК...
747 views
Jan 11, 2022 at 11:43 AM

bluetooth dissapeared from device manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan
747 views
Nov 14, 2023 at 08:58 AM

impossible de supprimer adobe acrobat cause FullTrustNotifier.exe

bonjour,
Comment supprimer adobe acrobat reader ensachant que lorsque je commence la procedure, il stoppe la uninstall car fullTrustNotifier.exe n'est pas marque comme installé, j'ai pourtant desactive le Adobe genuine notifier dans les services windows, supprimer les cles de registre notifierClient et supprimer manuellement les repertoires, mais je ne peux pas desisntaller depuis l'appli windows des programmes ni meme modifier, corriger, ou installer une autre version.
Toute aide est la bienvenue et le logiciel d'adobe pour nettoyer les mauvaises desinstallation: AdobeAcroCleaner, ne fonctionne pas, il ne repond pas en 10 sec apres le lancement..bref, tout pour plaire
Merci
Cordialement
745 views
Feb 21, 2024 at 05:01 PM

Выделенная память

Подскажите, почему у меня выделенной памяти всегда больше, чем используемой?
Как можно ее очищать? Вручную или атвоматически.
743 views
May 30, 2023 at 07:46 PM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David
742 views
Apr 07, 2022 at 07:31 AM

Unable to update Windows 11 to 22H2....

My computer has stopped being able to use Windows Update to install normal updates, including Windows 11 22H2. All software and drivers are up to date. I have late generation motherboard (Asus Rampage VI Extreme), intel CPU 10980XE, and nVidia 3090. I have followed multiple scripts from the internet to clean out the software update folder. Any ideas?
742 views
Dec 25, 2022 at 08:29 PM

App error

This pops up on the system info, "application errors": Any fix for it?
Name, Value, Advanced
Application Error: Faulting application name: svchost.exe_FrameServer, version: 10.0.19041.1566, time stamp: 0x1f37eb46Faulting module name: RsProvider.dll, version: 1.30.0.0, time stamp: 0x57ee1a06Exception code: 0xc0000005Fault offset: 0x000000000007bd6dFaulting process id: 0x2300Faulting application start time: 0x01d883048cd13be0Faulting application path: C:\WINDOWS\System32\svchost.exeFaulting module path: C:\Program Files\Realtek\RsProviders\RsProvider.dllReport Id: ff0c9809-f014-46e1-8f75-b7775e36760aFaulting package full name: Faulting package-relative application ID: 6/18/2022 6:14:18 AM
741 views
Jun 18, 2022 at 11:41 AM

Bluetooth driver

When I bought this I ran a scan and was using my wireless mouse after the scan I was unable to use my mouse. Would this software delete my driver if so how would I get it back?
741 views
Sep 26, 2022 at 03:40 AM

Removing all traces of google from windows

Is there an efficient way of removing all things (every mention of) Google from my sysem, preferably using your products?

In the pase I have gone through the registry line-by-line and removed anything that says "Google," "Chrome," or "android." this takes a long time and is teadious but I am usually successful in keeping Google out of my life.
739 views
Jun 04, 2022 at 02:26 PM

Windows 11, PC Sleeps when it shouldn't

My W11 (Home edition) desktop PC has the following settings

'Power mode' set to 'Best performance' and

'When plugged in, put my device to sleep after' set to 'Never'.

Despite this, the PC goes to sleep after a few minutes of being idle, which in turn kills RDP sessions which I do not want to happen.

There must be other settings somewhere which are overriding the 'Never' setting. Please help me understand what they are and how to change them.

Thank you and best regards
Phil Parkin
739 views
Dec 17, 2022 at 12:02 PM

Slow startup

Good day, old person here.....

I am using Windows 10, do I need both Google Chrome AND Microsoft Edge? I sometimes receive a message from Auslogics saying I may have a privacy issue and that I should look at my privacy settings... but as there is no indication of what the privacy setting should be or what has changed, I don't know what I am supposed to be checking.

Patience and any help offered would be much appreciated!

Thanks & regards
Jacqueline Collier
739 views
Dec 27, 2022 at 09:45 AM

gpu stop desponding

Error Message: Display Driver Stopped Responding and Has Recovered for my intel hd 2500 in league of legends it freeze
738 views
Jan 11, 2023 at 10:21 AM

советы из Youtube не помогают

Имею постоянную проблему с обновлением Windows 11. Посоветуйте действенній алгоритм решения. Или лучше переустановить?
738 views
Mar 01, 2023 at 07:46 AM

Desaparecen los textos

Buenas tardes,

¿como puedo resolver el problema de qué en ocasiones desaparecen los textos en algunos programas, emails, cuadros de diálogo, menús de ventanas y nombres en los íconos de archivos? y no reaparecen hasta que reinicio sesión en windows.
736 views
Oct 24, 2022 at 09:15 PM

Angy Birds

Wie bekomme ich Hyper V auf Lenovo ThinkCentre MT-M9622-CTO
736 views
Dec 06, 2022 at 03:31 PM

Это чтото не позволяет мне разделить диск

Я хотел разделить свой ссд на часть для виндоус и для игр, но я не могу потому что мне мешает только один файл. У него нет расположения и удалить я его тоже не могу
735 views
Jan 08, 2023 at 07:42 PM

Moving the $HOME$ Folder to amother drive

1. I regularily reinstall my system and need to move the system directories to another location.
2. I have an application that is looking to install a directory on the $HOME$ directory - currently this is on my C Drive and I need to move it to the D Drive.

I am looking for a script that will change the $HOME$ folder to the D Drive.

Please an you help I currently use windows 10 but will eventually be upgrading to windows 11
732 views
Jan 30, 2023 at 10:38 AM

Background processes

I have the idea that background processes lower the framerates of my flight simulator, leading to stutters. When I examine the resource monitor, I see that about 200 background processes are running, even when totally none program is active. I cannot image why all those processes are neccessary. All those processes have names that doesn't give my any insight in what all those processes are doing. How can I find out which processes I can stop and which are mandatory?
732 views
Nov 15, 2022 at 10:25 AM

How to upgrade a graphics card

According to Auslogics Tweak Manager my graphics card needs a upgrade
My graphics performance is at 5.1 and the average sytem performance is 7.5.
How do I upgrade my graphics card?
731 views
Oct 14, 2022 at 02:20 PM