953 questions
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No Disk DeFrag menu option in Auslogics 10

I installed this today, paid $30.00 dollars for it (after using a free verison for years), and after one attemot at optimizing my SSD on my Acer Laptop, the prgram restarted after completion and when it did it no longer has the menu option to actually defrag anything. the only menus i have are "reports" "Portable version" "ask a question" and "auslogics store".

what's going on?

thanks,

Brian

82 views
Oct 31, 2021 at 03:18 PM
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cooler temperature

were I can manage coolers in my comp? and were I can see the collers speed
82 views
Oct 30, 2021 at 08:25 PM
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Recuperación de la RAM

Hola:
Tengo Un HP Elitedesk con 16 GB RAM, disco NVMe de 512 GB, Procesador I7 Octava Gen (Modelo Elitedesk 800 G4), con Windows 10 Pro actualizado todo a la ultima version. Este equipo trabaja muy bien y rapido...pero al utilizarlo con varias aplicaciones que tengo que abrir simultaneamente (TradingView Desktop, Binance Desktop, Metatrader 5 y Brave Browser), el equipo trabaja perfectamente, pero al pasar unas horas y yo cerrar algunas pestañas en las apps, y abrir otras, e incluso reduciendo su numero, la RAM no es recuperada y me quedo sin memoria. Hay alguna manera de automatizar la recuperacion de la RAM asi esto no me suceda mas? Tengo la Virtual Memory de Windows en cero, ya que tengo un disco duro de estado solido y no quiero que sea usado para swap para prologar su vida util.
71 views
Oct 29, 2021 at 09:21 PM
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Committ Page Memory Use

After about 4 hours of just Windows running with no other programs, the Commit Charge memory fills to 100% and I have to restart the computer. I have the settings set to automatic that control teh Commit Charge memory and it doesn't seem to prevent the problem from occurring. Any other suggestions to correct this?
86 views
Oct 29, 2021 at 07:22 PM
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Transferring Speed Boost, Defrag and Registry Cleaner to new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

68 views
Oct 29, 2021 at 06:26 PM
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Discounts

Hello Team!

Have been using a free version of your BoostSpeed program and liked it a lot. Thank you for such excellent software. I was wondering if it's possible to get a discount on the pro version as I would really like to use it fully.

Thanks
73 views
Oct 29, 2021 at 04:51 PM
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Second PC Monitor Not Recognized and Screen Resolution Fuzzy on Both

I have an 11 year old PC running on Windows 10 and recently the PC stopped recognizing the existance of my second monitor, but the first and second monitors are working and showing identical screens/information. The identical screens are out-of-focus/fuzzy as well. I have attempted to find a solution on my own without success. I'm sending this message from a different device, so there is no other info about the PC, other than it continues to work OK. I hope you can help me with this issue. Thanks.
75 views
Oct 28, 2021 at 06:11 PM
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Работа ключа ЭЦП (Электронная цифровая подпись)

Один и тот же ключ ЭЦП (Электронная цифровая подпись) на флеш-памяти с одного компьютера считывается и подписывает документы без ошибок, а со второго - нет, Выдает ошибку о невозможности использования или сертификат поврежден. Главное - до чистки компьютера программой Auslogics BoostSpeed 12 ключ без ошибок подписывал документы и со второго компьютера. Вопрос, что мог изменить или удалить Auslogics BoostSpeed 12 в компьютера, то перестал корректно работать ЭЦП (Электронная цифровая подпись).

Какую службу или какие настройки в Windows 10 надо изменить, чтобы Электронная цифровая подпись работала со второго компьютера и подписывала документы? Спасибо!!!

59 views
Oct 28, 2021 at 08:59 AM
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error code 46362C1-0B211304-00000A09

This error code has been stopping me from opening numerous files. I cannot find any solution to it on MS error code site.
It has been driving me crazy for months now.
46362C1-0B211304-00000A09
Thanks,
Jim
76 views
Oct 27, 2021 at 07:38 PM
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ripristino funzionamento IRDA

Buonasera
per un breve periodo con windows 10 ha funzionato l'IRDA (infrarosso) che uso per scaricare i dati di un vecchio cardiofrequenzimetro dopo un aggiornamento l'IRDA non ha più funzionato e nonostante le ricerche su internet per la risoluzione del problema e l'applicazione dei parametri consigliati sempre su internet la mia pennetta IRDA non funziona. Sapete, per cortesia, indicarmi un modo per ripristinare il funzionamento dell'IRDA?.
Ringrazio per la gentile attenzione bisegna tonino

81 views
Oct 27, 2021 at 04:01 PM
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window defender

my window defender Virus & threat protection is taken over by kypersky internet security. Can you get back my window defender if i buy pro.
63 views
Oct 25, 2021 at 03:41 AM
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Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
58 views
Oct 23, 2021 at 03:06 PM
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SSD optimization for a whole day

Hello
I am using SSD optimization with Auslogic Bootspeed 12 to optimize my C drive (114 GB free 54 gb) it took a whole day to finish. Is it normal for a ssd optimization running? (while it only took 5 mins to optimize my D drive 98GB free 54GB). How frequently should I run SSD optimization
57 views
Oct 22, 2021 at 03:46 PM
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SSD optimization

Hello
I am using SSDs optimization for my SSD drive but I found out on the internet and youtube that I should not defragment my SSD, just let window trim does the work. I would like to know if Auslogic do any good for SSD and is it gonna insert extra "write" to my SSD? If it is the case I would rather use Window trim since I saw SSD optimization also do defragment task when I optimize with Auslogic Bootspeed 12
Best
62 views
Oct 22, 2021 at 03:43 PM
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problem with auslogics

It wont let me create a restore point, and the restore points I had created it has deleted.
68 views
Oct 21, 2021 at 04:46 PM
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Computer won't charge?

Hello! so, i have had this computer for awhile. i got it a couple of years ago, but i stopped using it for 3 years because i thought i had completely broke it. well, i am just now starting to fix my computer and getting it back to a stable state. one of the main issues i noticed with the computer is that it will not charge. i have to keep it on the charger, or it will die instantly. it is always on 0% :(. i wasn't sure if my battery was broken, a sensory was off, something was wrong with my motherboard or my charger. can you help me identify the issue? if you need information about my computer, it is a windows 10 ASUS computer and i have had it for 4 years. thank you for your time!!
91 views
Oct 21, 2021 at 01:54 AM
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Вопрос об ошибке при внезапном отключении

Доброго времени суток, уважаемые специалисты!

Спасибо за возможность задать Вам вопрос.

В моём ноутбуке - операционнная система WINDOWS 7; она была переустанавлена специалистом в январе этого года после профессиональной чистки системы.
Есть вопрос об ошибке, номер которой есть на скриншоте вложения, сделанном при внезапном отключении ноутбука во время обычной его работы. Такое внезапное отключение моего ноутбука случается неожиданно, всегда без всяких предварительных каких-либо признаков; при этом на экране висит текст с номером ошибки, который видно на скриншоте.

Что значат такие внезапные отключения? Как предотвратить такие отключения, что исправить в системе?

С уважением, Ана
101 views
Oct 20, 2021 at 08:44 PM
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what diveces can be added to make compatable with windows 11

How bring Motherboard up to date when it is 11 years old and running windows 10 ok I don't have aTPM 2.0 conection avalable or anything else that will make it happen?

72 views
Oct 20, 2021 at 04:22 PM
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Disk Partitioning Error

2 years ago, I was messing around with dual-booting and windows partitioning. So much so that an error occured. After I wasn't able to boot back into Windows 10 and deleted ALL my files, I noticed that my maximum capacity was lowered from 256gb to 237gb. It was probably from the dual-booting error. (Was trying to dual-boot an android os or a linux os or smth). I'm running out of storage because I'm too lazy to delete files and I need that 19gb. Respond ASAP, Thanks!
73 views
Oct 20, 2021 at 11:53 AM
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windows11微調整

windows11で起動してスキャンができます。windows10でできたwindows10微調整ができましたが、windows11では
windows11微調整ができますか?
68 views
Oct 20, 2021 at 07:08 AM
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first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

500 views
Feb 16, 2020 at 06:17 PM
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Standard SATA AHCI Controller

I successfully uupdated all my outdated drivers using the Update Drivers app, except this one:

When I attempt to update driver for Standard SATA AHCI Controller the boot device becomes unaccessible, and I need to reset the system with restore point.

Do I really need to update it, and if yes then how I can resolve this issue

496 views
Jul 01, 2020 at 01:12 AM
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Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

496 views
Mar 29, 2021 at 02:21 AM
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Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko
494 views
Dec 07, 2020 at 05:21 PM
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Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

494 views
Oct 22, 2019 at 02:31 PM
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sound in my PC

The sound in my PC has disappeared all of a sudden. Can you help me fix it? I work with Windows 7 professional and my sound card is Realtek, built on the motherboard.
493 views
May 09, 2020 at 09:49 PM
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viewing bottom of page.

Start buttons etc., at bottom of page are often off the page.
taskbar is at top of screen
reducing page size ratio is no help
Please help.

492 views
Feb 11, 2020 at 12:54 PM
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Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

491 views
Apr 22, 2020 at 04:00 PM
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Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

490 views
Mar 10, 2020 at 11:42 PM
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Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
490 views
Sep 16, 2020 at 05:48 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
490 views
Apr 02, 2020 at 01:36 PM
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Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

490 views
Feb 01, 2020 at 11:26 PM
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My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

489 views
Apr 15, 2020 at 03:02 PM
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stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

489 views
Jan 21, 2020 at 07:38 PM
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Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

489 views
Feb 01, 2020 at 05:27 PM
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Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

488 views
Aug 24, 2019 at 12:26 PM
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programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

488 views
Apr 13, 2020 at 07:07 AM
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MSCONFIG settings

I am curious , do you have settings needed for faster start ups of the msconfig settings ? For it will make start ups even faster in windows 10 or more than likly even in windows 7 & 8 as well.

487 views
Mar 10, 2020 at 05:02 PM
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Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

487 views
Sep 12, 2019 at 10:56 PM
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Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

485 views
Jun 08, 2020 at 08:17 PM