1406 questions
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"Location servises managed by your organization"

I need to fix this. Want to be able locate my laptop in case it gets loss
295 views
Jan 30, 2022 at 05:26 AM
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hardware suggestion

i have bought a dell AIO recently wuth i3, 8 B RAM and 1 TB HDD. i find it sluggish. What hardware changes i must do to make it more resposnsive ? Should i install 256 B SSD or additional RAM or both
334 views
Jan 29, 2022 at 07:35 PM
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ソフトを起動しようとすると保護がかかってしまいます。

Auslogics BoostSpeed 12をしようしていますが、最近になってソフトを起動しようとすると下記のメッセージが表示されます。

「ユーザーアカウント制御
 このアプリは保護のためブロックされました」

対処方法をご教示ください。
386 views
Jan 29, 2022 at 02:32 AM
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WTF AUSLOGICS??

I've been a registered user of Auslogics Boostspeed for many years. Just recently my Boostspeed 12 program shows that i'm registered in the ABOUT section under help, yet the program says Activate Pro Version on the bottom right & the program has Trial Version operability. This is happening on both of the PCs that I use this program on. I've sent 2 emails requesting assistance over a week ago & still have received no response.

I need this issue resolved or I will be requesting a refund.
351 views
Jan 28, 2022 at 11:11 PM
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Computer Fan

Why is my fan constantly running? Is there a way w/ your tool to know if it is due to a bugged process? The vents appear clean.
290 views
Jan 28, 2022 at 06:25 PM
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windows 10 not loading properly

I get home screen. no programs loading. What can I do now ?
285 views
Jan 28, 2022 at 12:18 AM
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auslogics boostspeed 12

I paid for pro why don't I have it
310 views
Jan 27, 2022 at 06:10 PM
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Cannot activate

I HAVE PAID FOR on 1/20/22, AND DOWNLOADED BOOST SPEED 12.2.0.0. AND REGISTERED WITH THE SUPPLIED KEY.
WHEN I TRY TO USE THIS VERSION, IT STATES I HAVE ONLY THE FREE VERSION, AND WHEN I TRY TO USE THE PRO VERSION THE WEBSITE WANTS ME TO PAY FOR IT AGAIN,BUT SAYS IT IS REGISTERED ALL OK
FOR EXAMPLE WHEN I TRY TO DEFRAG, IT ONLY DEFRAGS, I CAN NO LONGER DEFRAG AND OPTIMSE MY DISCS AS BEFORE
THIS IS REALLY FRUSTRATING AS I HAVE BEEN A LONG TIME SUBSCRIBER
PLEASE HELP.
663 views
Jan 27, 2022 at 04:53 PM
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Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

353 views
Jan 27, 2022 at 03:38 PM
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проблема с регистрацией

Купил лицензию на ABSpeed 26-го июля 2021 года. Действительна ещё 181 день.
До недавнего времени проблем не возникало. Последние несколько дней слетает активация, каждый раз при открытии программы предлагает активировать ПРО версию, после ввода ключа выскакивает окно, говорящее, что программа активировани, версия ПРО, но в самой программе никаких изменений нет, кнопка "Активировать ПРО" не исчезает, и в "помощи" ропять то же самое. Что делать, как решить проблему?
384 views
Jan 26, 2022 at 10:24 PM
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Drive C: - Reports Disk has errors

The subject report appears in the attached PDF file. APPARENTLY YOUR SYSTEM DOESN'T ACCEPT PDF FILES SO THE FOLLOWING INFORMATION WILL HAVE TO DO.

Despite the statement that the report provides details on disk error check AND REPAIR RESULTS, the report simply states that my C:Drive has errors.
There is no indication as to what the errors are or that they have been repaired; on the contrary the errors have not been identified nor have they apparently been repaired.

How do I find out what the errors are and how do I repair them?

Regards, Harry McBride
293 views
Jan 26, 2022 at 08:59 PM
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System Information Report

The System Information report for my external backup hard drive above shows the following;

ID: 05
Name: Reallocated sector count
Value: 134
Worst: 134
Threshold: 140
Raw Data: 522
Status: Prefail

What does this mean and how do I fix it?
537 views
Jan 26, 2022 at 08:33 PM
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Lizenz

Warum wurde meine Lizenz gesperrt ich kann das Programm nicht mehr öffnen ich habe im Dezember 2021 verlängert und gekauft. Bitte um Freischaltung. Danke
287 views
Jan 26, 2022 at 07:56 PM
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Delete wrong user

After boot. Windows ask for user. To choise of two with same name en than pin code.
Want to delete wrong choise
321 views
Jan 26, 2022 at 04:58 PM
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Unable to activate Auslogics Bootspeed 12 PRO Version

I have been having issues now for more than a week I keep getting the message the my PRO Version is not atctivated despite me doing it countless times. Please can you advise what to do.
345 views
Jan 26, 2022 at 12:46 PM
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Windows refusing access as administrator

Why has Windows started to refuse access to my newer version of Defrag? I have had to take it off my laptop and reinstall an older version to attain use of my perfectly safe and legitimate copy
332 views
Jan 26, 2022 at 09:34 AM
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ユーザー制御

デスクトップのショートカットから、ブーストスピード開きません。タスクバーからなら開くのに。ユーザー制御ウィンドが出てダメです。ドライバーアップデーターのショートカットも同じです。また、時々ですが、ブーストスピードが開いた時に、すべての画面が白紙画面になります。
アカウントとかセキュリティーの調整をしてみたのですが変わりません。インストールしなおしても変わりません。セキュリティソフトが干渉でもしているのでしょうか?何か良い方法はないでしょうか、お願いします。

462 views
Jan 26, 2022 at 09:10 AM
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Could not activated my license

I have bought the pro license at July 2021 and used this software until mid of january. Suddenly the software ask me again for license code, and after I input my code, the software still on free version mode and not changed to PRO version. Please assist me regarding this problem
393 views
Jan 26, 2022 at 02:49 AM
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Program not registered

As you can see in the attached show is registred, but the program says need to rgister for pro version. Please advise as I have renewed the license in december.

Thank you
424 views
Jan 25, 2022 at 08:58 PM
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Activating Software Problem

I have now come to the end of my tether with this piece of software. I have been sent a Registration Code because the software I purchased on the 14 Dec 2021 keeps on asking me to Activate Pro Version. I removed the programme from my computer and started afresh. The programme dowloaded and the after putting in my Licence Key it advised me that the programme was registered. However, there is white writing on a green backgroumd in the bottom right hand corner stating: Activate Pro Version (when pressed advises what you get with the Pro version - which I have already purchased!) I have added this as an attachement on an MS Word doc.
Carl Bruce

Content hidden to protect privacy

319 views
Jan 25, 2022 at 05:18 PM
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Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

845 views
Oct 22, 2019 at 02:31 PM
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Richiesta di un consiglio

Buongiorno,
desideravo un Vs. consiglio:
sono già in possesso di Auslogics Disk Defrag 9.

Per migliorare in generale le prestazioni del mio computer sono indeciso se acquistare:
A) Driver Updater
oppure
B) BoostSpeed 11

domanda: BoostSpeed 11 include già anche Driver Updater ?

... non vorrei acquistare programmi uguali ...

Cosa mi consigliate di acquistare? Driver Updater oppure BoostSpeed 11 ?

Grazie e un cordiale saluto.

845 views
Feb 11, 2020 at 10:46 AM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

842 views
Mar 12, 2020 at 06:03 PM
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suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

842 views
Mar 26, 2020 at 04:12 PM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

839 views
Jun 17, 2020 at 06:05 PM
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eliminar sistema operativo de windows extra con su aplicacion

queria eliminar un sistema operativo que le agregue accidentalmente pero no me deja al final me tiro error (lo queria destruir) lo estaba buscando para desbloquearlo pero tampoco aparecia asi que mi pregunta es:
como hacer para eliminar el sistema operativo con su aplicacion? porque a decir verdad no quiero formatear mi disco

839 views
May 09, 2020 at 02:14 PM
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ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
838 views
Sep 21, 2020 at 01:37 AM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

838 views
Mar 27, 2020 at 01:57 AM
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PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

837 views
Apr 12, 2020 at 01:07 PM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
832 views
Jul 07, 2020 at 04:16 AM
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File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

831 views
Dec 10, 2019 at 12:05 AM
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Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

828 views
Apr 07, 2020 at 04:37 PM
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no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
828 views
Mar 26, 2021 at 10:52 PM
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stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

828 views
Jan 21, 2020 at 07:38 PM
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Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

828 views
May 17, 2020 at 02:42 PM
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can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
827 views
Jul 08, 2020 at 05:29 PM
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Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

827 views
Apr 22, 2020 at 04:00 PM
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I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
826 views
Jul 06, 2020 at 06:56 PM
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System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

826 views
Apr 16, 2020 at 06:59 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
825 views
Apr 02, 2020 at 01:36 PM