1897 questions

Low FPS in large group settings.

I have a pretty decent computer that I had built 5 years ago for online gaming. Whenever I am in a large group setting with 15+ people I get significant FPS loss down to 10-15 FPS. It makes it impossible to play competently and affects my performance drastically in such settings so much so to the point that groups don't want me joining them because it is such a hindrance. My gaming laptop that was significantly cheaper by about $4,000 runs the same game more smoothly in these settings with 15+ people. I would really like to get to the bottom of what is causing this to happen so I can play competently and progress with my team.
151 views
Sep 15, 2024 at 06:35 PM

Auslogics BoostSpeed extrem langsam

Nach dem scan mit BoostSpeed 13 starte ich die Auflösung.
Das läuft anfangs noch ganz gut bis es zu den Browserspuren kommt.
Dann werden die etwa 300000 gefundenen Spuren im Sekundentakt heruntergezählt. Nach mehreren Stunden Laufzeit wird das zunehmend langsamer.
Ich muss dann abbrechen sonst wird das nie fertig.

Mache ich da etwas falsch oder ist das ein Software Problem?

Grüße
Dieter Krause
140 views
Sep 14, 2024 at 11:39 AM

Eliminate Popups

What software is recommended to eliminate popups on my PC. The popups are not from programs on my PC.
139 views
Sep 14, 2024 at 01:25 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

252 views
Sep 13, 2024 at 04:23 AM

Auslogics BoostSpeed 12

Auslogics BoostSpeed 12をWindows 10で利用しています。
Windows 11にアップグレードした場合、使用できますか?
180 views
Sep 12, 2024 at 06:31 AM

Windows 11

Bonjour!
Mon PC est sous Windows 10 version 22H2.
Comment faire pour le passer sous Windows 11 ?
Merci de votre réponse.
Philippe
182 views
Sep 11, 2024 at 03:21 PM

Touchpad

J'ai un touchpad qui peut s'auto-éclairé et qui a une fonction de pavé numérique incluse. Depuis la mise à jour, ces fonctionnalités ont disparues de mon touchpad. J'ai un Zennbook 14 oled. Comment les faire fonctionner???
204 views
Sep 07, 2024 at 09:17 PM

Sanbox

I upgraded to Windows 11 Pro. I wanted to use Sandbox but it only worked 2 times. Sandbox doesn't want to open anymore and I have a white image with a different connection error code.
181 views
Sep 04, 2024 at 04:17 PM

programa

por que no corre
158 views
Sep 03, 2024 at 07:21 PM

duplicates and empty files, pictures, programs, etc

how do i go about cleaning up my pc's empty, non existant and duplicate files, programs, videos, etc
178 views
Sep 01, 2024 at 02:52 AM

default #344 in the library DLL COMCTL32.dll Yandex browser

How can I restore #344 in the library DLL COMCTL32.dll - Yandex browser? Thanks!
177 views
Aug 30, 2024 at 03:27 AM

Screen blackout

While watching a video for a long time, I suddenly experience a system blackout and it's been going for a month now, what can I do about this?
162 views
Aug 29, 2024 at 12:53 PM

startet nicht

Blaue fenster mit Fehler code =OXC000000f

Auslogics BootSpeed 13 gibt es als Iso Datei ????
182 views
Aug 27, 2024 at 11:41 AM

Microsoft programs not responding

How do I fix Microsoft not responding error? this applies to any MS program I open eg Excel, Word, Edge etc. I have tried many different suggestions from the web. What I really need is a definitive answer.
212 views
Aug 23, 2024 at 01:55 PM

Why have I never received my paid for PRO edition

I paid for the PRO Edition some time ago it would NEVER LOAD so I have been using the FREE Version
WHERE IS MY PRO ONE THAT I PAID FOR AND NEVER RECEIVED?
i HAVE EMAILD BEFORE WITH NO ANSWER
So I just gave up!!!!!!!!!!!!!!!!!!!!!
The activation file sent never worked

Product Name: Duplicate File Finder - 6.3.0.0
Reference Id: ASH150723-5799-45167
Machine Name: DESKTOP-P617G0M
Machine Id: E30CFD250369631872E7B03DD54A099F

Google Activation Code HWSJAZO7WWUK2WDPFCMW6HOU2MBRXBVK
192 views
Aug 23, 2024 at 06:04 AM

Disabling a deleted App

Hello,

How do I disable and uninstall an already deleted app from my laptop? I made the mistake of deleting the app when I should have uninstalled it. I've followed every instruction from Youtube. I downloaded BoostSpeed and cleaned up some registry files with the app's name. The App's name is FineShare FineCam. It still appears on Chrome as a virtual camera option. The app does not appear under ''Uninstall Manager''.
207 views
Aug 20, 2024 at 11:48 PM

Camera is not detected

Why might my cameras not be detected since install?
211 views
Aug 20, 2024 at 07:58 AM

emergency shutdown laptop

Добрый день, такая проблема: ноутбук экстренно выключается при работе в некоторых приложениях, не думаю что это из-за перегрева поскольку AIDA64 показывает температуру в пределах нормы. Какие ещё могут быть причины и способы их исправления?

Good afternoon, such a problem: the laptop turns off urgently when working in some applications, I don't think this is due to overheating, since AIDA64 shows the temperature within the normal range. What other reasons can there be and how to fix them?
224 views
Aug 17, 2024 at 07:32 PM

Domande sul BooSpeed 13

nel Booston 13 l'antivirus può essere qualsiasi oppure solo quello consigliato da voi?

Il settaggio del Boostspeed 13 ogni quato tempo avviene?

Il settaggio del Boostspeed 13 avviene con tempi abbastanza lunghi, quanto dura ogni settaggio e qual'è il tempo di utilizzo rapportato al settaggio?



190 views
Aug 17, 2024 at 12:52 PM

Bluetooth Connectivity

Only getting partcial connectivity on both KOSS wirless speaker and headset.
Currently the headset is showing "Connected Voice".
If disconnected it will show "Driver Error".
Please advise.
Thank you.

1525 views
Aug 04, 2020 at 03:09 PM

Can't enter settings

Can't enter settings app. Stuck at icon

1524 views
May 22, 2020 at 06:05 AM

социальные сети

при общении в интернете мое изображение удваивается

1524 views
May 25, 2020 at 08:02 AM

Driver Updater

When I launch Driver Updater it seems to hang when connecting to the cloud. Should I reinstall it or is there some other issue?

1523 views
Jan 03, 2021 at 09:19 PM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1522 views
Mar 25, 2021 at 01:02 PM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1520 views
Jul 07, 2020 at 04:16 AM

booster 11 for windows 10

hi,
i downloaded the booster 11 for windows 10.
the booster 11 shows as 32 bit. ideally i need a booster 11 64 bit.
i am using windows 10 on a 64bit system.

do i have to reinstall for booster 11 for 64 bit. if so, can you send me the link as it just auto-downloads the 32bit.

another questions is i have anti-malaware and everytime i shut down the computer and restart the next day, i have to reinstall all over again.
is it because of my anti-virus norton that i use? can you assist me on that as well.
thanks/regards/tony

1520 views
May 23, 2020 at 09:39 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1518 views
Oct 27, 2020 at 09:03 AM

Won't allow install

I hated too waste a question, I'm running version 12.0.0.4.
When i try to update to newer version 12.2.0.0 the screen blinks off and then back on.
I have tried the two arrows lower rignt corner only blinks and returns to same window i'm on.
When i go too tools and use the update button i geet the same result, flash on screen and back to same screen.

1518 views
Nov 08, 2021 at 04:36 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1518 views
Aug 17, 2020 at 09:27 AM

USB flash drive not recognized

How do I get W10 to see my USB flash drive?

1517 views
May 12, 2020 at 08:28 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1516 views
Jul 20, 2020 at 01:40 AM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

1516 views
Dec 25, 2019 at 07:43 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1515 views
Mar 28, 2020 at 01:49 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1514 views
Sep 01, 2019 at 05:05 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1514 views
Sep 14, 2019 at 01:16 PM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1513 views
May 06, 2020 at 05:50 AM

Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1510 views
Nov 19, 2020 at 11:45 AM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1507 views
Apr 02, 2020 at 01:36 PM

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

1507 views
Apr 15, 2020 at 03:02 PM