1897 questions

Auslogic Defrag Issue

Defrag hung up on file C:\$Extend\$UsnJml:$J

Went from 3.8% to 13.30% completed and took over 22 hours as you can see in the screenshot attachment.
How can I get defrag around this issue so it can complete the optimization?

Thank you
Dennis Miller

Content hidden to protect privacy


P.S. Why isn't Auslogics a subcategory option?

863 views
Dec 28, 2021 at 03:30 PM

Laptop slow on startup

Hi there,

I have a new laptop with a high spec. However, for the first hour each day, it runs as slowly as an old 486 machine, then suddenly it catches up with itself and runs superbly all day.

I've checked everything:
Programs in the Start menu
ESET and OneDrive behaviour
Updates behaviour
BIOS settings
Everything I can think of and a hundred things I've learned about...

I've uninstalled some of the programs, but now I'm thinking I should uninstall everything and reinstall Windows 10.

Any ideas before I try the Windows 10 reinstall?

NOTES (1) I did try the upgrade to Windows 11 when I first got the machine, however, I didn't like it and went back to Windows 10; it was slow in the short time that I ran Windows 11 too, so I don't konw if that means something, like maybe it's a hardware issue? (2) It was a demo machine in the store where I bought it.
928 views
Dec 27, 2021 at 11:14 AM

Auslogics BoostSpeed 12について

「Auslogics BoostSpeed Pro12」「Auslogics Driver Updater」と「Disk Defrag Ultimate」のボタンがありますが、インストールすると別途、料金が発生するのでしょうか?
936 views
Dec 24, 2021 at 11:25 PM

comment rendre lle pc intelligent ?

comment rendre lle pc intelligent ?
1199 views
Dec 24, 2021 at 08:42 AM

ignoring cache and thumbnails

Hi guys,

I want BS 12 to ignore clearing/deleting image thumbnails and chrome cahe.

How do I do that?

Please let me know

Regards

Luis
663 views
Dec 23, 2021 at 10:57 AM

freeing Memory usage

Hi Guys,
I have noticed some apps reserves too much memory for itselfs like Google Chrome,
is it possible to get Auslogic Bootspeed 12 to free some of the memory on a regular basis, for example when it reaches 85% of usage?

also it would be nice to improve memory and CPU by disabbling things that are not required when we want to get out more performance from our PC,

The BS12 RAM and CPU optimization seems to be going into that direction, but require a little bit of more control over processes?
914 views
Dec 23, 2021 at 10:00 AM

Windows search indexer

Hi there,
Windows search indexer seems to be taking forever to finish.
I have restarted the process, limited the number of files to index and even disable the AV to allow indexer to index faster.
But after a while it comes back and keeps eating away between 60% to 24% of CPU

Any fix for that? runing on (win11 64 bits.
1162 views
Dec 22, 2021 at 08:44 PM

Right Click opens very slowly

Right click on file explorer options (such as copy) takes forever to load. Right click on any file takes forwver to load options.

Tried to purchase Boostspeed Pro but website would not advance to chaeckout?
1039 views
Dec 19, 2021 at 10:14 PM

I am unable to switch to keyboard Chinese Input Method after using Auslogics BootstSpeed

After using the Auslogics BootstSpeed and the function of cleaning the Registry files, I found that I am not able to switch back to Chinese input method anymore and I can only type in English. I tried to type the hotkey "Left Ctrl +Shift", nothing happened. I tried "Ctrl + Space" or "Win + Space", also nothing happended. The small icon at shows "EN" at the bottom right corner was disappeared (see attached).

I tried to find the file "ctfmon.exe" and excute, but it doesn't work. I tried to add this command at the startup, it also doesn't work.

I tried to delete the language pack and reinstall, it also doesn't work.

The only moment that I can see the langauge menu comes out again is that when I was in the situation of "User Account Control" when the computer requires administrator status to run some program (see attached).

I am pretty desperate and really need your help. Thank you!
952 views
Dec 18, 2021 at 04:41 AM

internet hızlandırma yaptıgımda hızım düşüyor

internet hızlandırma yaptıgımda hızım düşüyor 50 mbits fiber internetim var manuel ayarları bilmiyorum yardımcı olurmusunuz acaba?
978 views
Dec 17, 2021 at 03:23 PM

Right click slow

How do I go about fixing the right click in windows 10 using your basic program?
1199 views
Dec 16, 2021 at 05:10 PM

boite mail

Bonjour j aurais besoin que vous m aidiez , je peux ouvrir ma boite mail depusi plusieurs jours la page était a a s'ouvrir donc je me deconnectais je remettais mon identifiants et mot de passe mais ce matin pu rien l ordi ne me donne pu la page poiur mettre ces infos martine_viellet@sfr.fr
887 views
Dec 15, 2021 at 09:54 AM

Auslogics Boostspeed 12

My computer is a 64 bit machine which can run 32 bit programs. My computer is running Boostspeed 12 using 32 bit versions of all its programs instead of the 64 bit version. Is this the reason why my computer is taking over an hour to startup in the morning with the disk using 93% to the usual 100% all the time? Or, is the problem due to too much disk thrashing since it appears that all the startup programs start up immediately instead of being staggered per the scheduler? This problem started when I had to uninstall Boostspeed 12 and reinstall it per the Auslogics support person.
983 views
Dec 14, 2021 at 05:32 PM

Gah. Cannot access Report

I have not been able to view any of the reports in the Auslogics software. I just get a blank window in Foxfire.
900 views
Dec 13, 2021 at 06:38 PM

connesione internet

percke qando scanziono con autologics la connesione wifi non si connette
910 views
Dec 11, 2021 at 07:00 PM

Auslogics BoostSpeed software itself

I have BoostSpeed perform Dashboard, Disk Defrag, Protect. Internet Optimizer and other checks by schedule. All is good.
However, directory "c:\ProgramData\Auslogics\BoostSpeed\12.x\Reports" becomes cluttered with .html, .xml and other reports produced by these various check tools.
How can I set BoostSpeed to automatically clean up after itself by deleting ancient reports over some arbitrary age? There's about a Gig of files in this directory on this machine and some 3Gb on another.
992 views
Dec 06, 2021 at 07:49 PM

Scanning shows hard drive disc error

Can BoostSpeed 12 perform disc repair? If so, how?
891 views
Dec 04, 2021 at 08:19 PM

random shut down of my laptop

recently my sony vaio laptop strted shutting of randomly. can you help.
949 views
Dec 03, 2021 at 09:18 AM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
1129 views
Dec 03, 2021 at 03:06 AM

Windows 11

I have a Lenova Yoga 510 14ISK i7-6500

Apparently my machine is not compatible for the Windows 11 upgrade.

What do I need to do to make it compatible?
1397 views
Dec 01, 2021 at 09:15 PM

ウイルスバスタークラウドがアクセス不能になりました

AusulogicsBootspeed pro11を利用して色々スキャンを行っていたところ、表題のウイルスバスタークラウドのアプリが開かなくなりプロパーティを見たところ「同期保留」となっていました。結局本Bootspeedの適用個所をいろいろ外してみてやっとウイルスソフトは復帰した次第です。
このようなことを避けるために今後ウイルスバスターの稼働に影響を与えると思われるBootSpeedの設定項目の詳細について教えて下さい。

1528 views
Nov 24, 2020 at 02:38 AM

Driver Updater

When I launch Driver Updater it seems to hang when connecting to the cloud. Should I reinstall it or is there some other issue?

1527 views
Jan 03, 2021 at 09:19 PM

социальные сети

при общении в интернете мое изображение удваивается

1527 views
May 25, 2020 at 08:02 AM

Can't enter settings

Can't enter settings app. Stuck at icon

1526 views
May 22, 2020 at 06:05 AM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1525 views
Mar 25, 2021 at 01:02 PM

booster 11 for windows 10

hi,
i downloaded the booster 11 for windows 10.
the booster 11 shows as 32 bit. ideally i need a booster 11 64 bit.
i am using windows 10 on a 64bit system.

do i have to reinstall for booster 11 for 64 bit. if so, can you send me the link as it just auto-downloads the 32bit.

another questions is i have anti-malaware and everytime i shut down the computer and restart the next day, i have to reinstall all over again.
is it because of my anti-virus norton that i use? can you assist me on that as well.
thanks/regards/tony

1524 views
May 23, 2020 at 09:39 AM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1523 views
Jul 07, 2020 at 04:16 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1522 views
Oct 27, 2020 at 09:03 AM

Won't allow install

I hated too waste a question, I'm running version 12.0.0.4.
When i try to update to newer version 12.2.0.0 the screen blinks off and then back on.
I have tried the two arrows lower rignt corner only blinks and returns to same window i'm on.
When i go too tools and use the update button i geet the same result, flash on screen and back to same screen.

1521 views
Nov 08, 2021 at 04:36 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1521 views
Aug 17, 2020 at 09:27 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1520 views
Jul 20, 2020 at 01:40 AM

USB flash drive not recognized

How do I get W10 to see my USB flash drive?

1520 views
May 12, 2020 at 08:28 AM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1518 views
Sep 14, 2019 at 01:16 PM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

1518 views
Dec 25, 2019 at 07:43 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1517 views
Mar 28, 2020 at 01:49 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1517 views
Sep 01, 2019 at 05:05 PM

Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1516 views
Nov 19, 2020 at 11:45 AM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1515 views
May 06, 2020 at 05:50 AM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1510 views
Apr 02, 2020 at 01:36 PM

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

1510 views
Apr 15, 2020 at 03:02 PM