1897 questions

login password

how can i return login password back?

1218 views
Aug 03, 2020 at 10:19 PM

lock screen password

how can i return my window lock screen password
1239 views
Aug 03, 2020 at 10:12 PM

Edge

How can I get rid of the edge browser starting up every time I click on Auslogics programs. I use google chrome and I will prefer that one in the future..?

1488 views
Aug 03, 2020 at 07:29 PM

system windows 8?

How do I change what system it shows? I have always had windows 10 on this computer.

1215 views
Jul 31, 2020 at 05:16 PM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

1208 views
Jul 31, 2020 at 04:48 PM

Режим сна

Ноутбук периодически внезапно сам уходит в режим сна, хотя данную возможность я выключил. Происходит в любое время и в любой момент. Хоть в браузере сижу, хоть в игры играю. Резко гаснет экран и ноутбук оказывается в режиме сна из которого потом приходится выходить
1294 views
Jul 30, 2020 at 10:34 AM

No streaming sound after you scan and fix

Why don't I have any streaming sound on prime video, you tube, netflix, etc. after you scan and resolve? Very annoying. How to I fix this, so I can enjoy my videos.
1204 views
Jul 30, 2020 at 12:38 AM

Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?
1484 views
Jul 29, 2020 at 08:25 PM

Restore

Can I ask you a question of restoring an image?

1510 views
Jul 29, 2020 at 04:16 PM

El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

1645 views
Jul 28, 2020 at 12:18 AM

problem after running resolve all issues early this morning

All devices listed under sound video and game controllers have yellow error triangles and when you open properties for each it shows "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have rebooted, uninstalled all and rebooted and nothing changes usb audio has red x and no audio output device is installed and usb camera says camera in use by another app. I have disconnected both after uninstalling in device manager, rebooted then plugged them back in all still come up with error triangles and audio / camera are not functioning.
1268 views
Jul 26, 2020 at 10:15 PM

I2C

Hi Folks;
What can you tell me about I2C This device cannot start. (Code 10).

I have tried many fixes with no success.

This is the Touch Screen driver in an HP Envy 360.

Thanks.

George Jamison
1569 views
Jul 25, 2020 at 04:12 PM

Remove write protection your software put on my new external drive

How do I remove write protection from my new segate almost empty drive so I can transfer stuff to it?

964 views
Jul 25, 2020 at 03:31 AM

Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)
1456 views
Jul 23, 2020 at 11:45 AM

No me deja instalar programas pues este me devuelve una referencia

Lo que sucede es que anterior mente mi computador no le servia el programa Word y pues yo lo desintale y al intentar eliminar mis archivos para volver lo a instalar eliminar, quizas algunos archivos necesarios para Windows, pero el probrema llego en realidad, cuan al intentar instalar de nuevo el office,este se daño, y me dice que Windows ha devuelto una referencia, y asi con todos lo programas, e incluso me desactivo varia aplicaciones, es decir, este no deja instalar programas
1162 views
Jul 22, 2020 at 11:17 PM

Unable to uninstall application using Uninstall Manager of Boostspeed 11

I installed SmartDraw2020 application (free version) from the Net. Now, when I want to uninstall it, it is not showing up either in control panel or in BoostSpeed under Uninstall Manager tab. There is Uninstall option for this App when I access through Windows 10 Start Menu (see screenshot attached), but it is not uninstalling from there, due to some error (Could not open Install.log file message).

I am surprised why it is not even listed in Boostspeed under Uninstall Manager. Can you please help me?

1245 views
Jul 22, 2020 at 02:23 PM

computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows
1655 views
Jul 22, 2020 at 07:36 AM

猫モードについて

家族も本ソフトを持っておりますが、家族の環境ではメンテナンス画面で猫モードの表示がありません。

設定などによって猫モードが表示されないといった条件などがありますでしょうか。

1078 views
Jul 21, 2020 at 07:09 AM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1937 views
Jul 20, 2020 at 03:51 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1523 views
Jul 20, 2020 at 01:40 AM

ウイルスバスタークラウドがアクセス不能になりました

AusulogicsBootspeed pro11を利用して色々スキャンを行っていたところ、表題のウイルスバスタークラウドのアプリが開かなくなりプロパーティを見たところ「同期保留」となっていました。結局本Bootspeedの適用個所をいろいろ外してみてやっとウイルスソフトは復帰した次第です。
このようなことを避けるために今後ウイルスバスターの稼働に影響を与えると思われるBootSpeedの設定項目の詳細について教えて下さい。

1530 views
Nov 24, 2020 at 02:38 AM

социальные сети

при общении в интернете мое изображение удваивается

1529 views
May 25, 2020 at 08:02 AM

Driver Updater

When I launch Driver Updater it seems to hang when connecting to the cloud. Should I reinstall it or is there some other issue?

1528 views
Jan 03, 2021 at 09:19 PM

Can't enter settings

Can't enter settings app. Stuck at icon

1527 views
May 22, 2020 at 06:05 AM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1526 views
Mar 25, 2021 at 01:02 PM

booster 11 for windows 10

hi,
i downloaded the booster 11 for windows 10.
the booster 11 shows as 32 bit. ideally i need a booster 11 64 bit.
i am using windows 10 on a 64bit system.

do i have to reinstall for booster 11 for 64 bit. if so, can you send me the link as it just auto-downloads the 32bit.

another questions is i have anti-malaware and everytime i shut down the computer and restart the next day, i have to reinstall all over again.
is it because of my anti-virus norton that i use? can you assist me on that as well.
thanks/regards/tony

1525 views
May 23, 2020 at 09:39 AM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1524 views
Jul 07, 2020 at 04:16 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1523 views
Jul 20, 2020 at 01:40 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1523 views
Oct 27, 2020 at 09:03 AM

Won't allow install

I hated too waste a question, I'm running version 12.0.0.4.
When i try to update to newer version 12.2.0.0 the screen blinks off and then back on.
I have tried the two arrows lower rignt corner only blinks and returns to same window i'm on.
When i go too tools and use the update button i geet the same result, flash on screen and back to same screen.

1522 views
Nov 08, 2021 at 04:36 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1522 views
Aug 17, 2020 at 09:27 AM

USB flash drive not recognized

How do I get W10 to see my USB flash drive?

1521 views
May 12, 2020 at 08:28 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1519 views
Mar 28, 2020 at 01:49 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1519 views
Sep 14, 2019 at 01:16 PM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

1519 views
Dec 25, 2019 at 07:43 AM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1518 views
Sep 01, 2019 at 05:05 PM

Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1517 views
Nov 19, 2020 at 11:45 AM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1516 views
May 06, 2020 at 05:50 AM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1511 views
Apr 02, 2020 at 01:36 PM

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

1511 views
Apr 15, 2020 at 03:02 PM