1664 questions
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HP Probook crashes

Hello,
I need to know why my laptop crashes when using Auslogics Disk Defrag Pro 11. I've have this program on other devices and it works flawlessly. The program works as it should until it reaches 88% and then it crashes the system and I have to do a hard shutdown which really shouldn't be done. I've uninstalled the Disk Defrag and reinstalled it and the same result. Crashes at 88%.
What could be the issue. This is the only app in use to defrag. Using Win 10 Pro with 16gb of ram, 500 gb SSD and AMD A8 processor at 1.8ghz.
Also I've been using Boost Speed with no hitches but decided due to cost to just subscribe to Disk Defrag only.
Thanks
Sincerely,
William Spicer

PS: I will not use the program on this device until I receive an response
32 views
Nov 30, 2023 at 06:53 PM
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Disk Doctor

Hello,

What does the MFT Zone in the Disk Doctor tab mean ?
33 views
Nov 29, 2023 at 01:41 PM
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Touch Screen Monitor

My Touch Screen Monitor stopped working and I have gone into Devices and it is not listed under "HID compliant devices" but under Monitor as "GENARIC".
35 views
Nov 29, 2023 at 10:19 AM
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Audio problem in Windows 11 Pro

How do I repair Windows 11 Pro sound issues with Auslogics BoostSpeed 13? Thanks!
47 views
Nov 27, 2023 at 02:18 PM
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Win 10. Жесткий диск С

Привет! У меня резко , за одну ночь, с дика С пропало 25 Г. Не знаю что делать? Где искать проблему? Как это можно устранить? Не подвергая свой старый ноут переустановки ОС . Windows 10 HOME 22H2 19045.3693 .
34 views
Nov 25, 2023 at 11:27 AM
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カラー表示できない

Windows 11で11/10頃からディスプレーがカラー表示しなくなってしまった。
対応方法について示して欲しい。
24 views
Nov 24, 2023 at 10:08 AM
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windows 11

is not having windows 11 a permanent problem on my system
31 views
Nov 24, 2023 at 05:31 AM
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Drivers update

The drivers updater is included in Auslogics Boostspeed or is a sparately software?
41 views
Nov 22, 2023 at 07:56 PM
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cant update due to virtual box

hi
i cant update my windows due to virtual box install
i have uninstall thw virtual box already but still cany install
68 views
Nov 22, 2023 at 01:43 AM
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коды

как получить бесплатный код
61 views
Nov 20, 2023 at 12:49 PM
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ошибка

0х80042302 и 0х81000203 как испраить?
54 views
Nov 19, 2023 at 04:49 PM
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Не понимаю куда девается память

Как мне посмотреть последнии скачанные данные и понять что у меня занимает память? Я буквально скачал расширение на гугл и у меня пропало два гигабайта, как это работает (винодоус 10)
46 views
Nov 18, 2023 at 05:06 PM
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マウスDELL Win11 にてマウスの表示しない

DELL OPTIPLEX 3060 SFF にて 突然 マウスの表示がしなくなりどのようにして、マウスの表示がするようにできますか?
マウスの表示がしないですが、動かしていると動作領域に入ると、クリックするとソフトが動作するときもありますが、すべてで動作
させることは難しいです。
マウスの表示ができるようにはどうしたらよろしいですか?この動作じょうたいは別のPCから送信しています。
67 views
Nov 17, 2023 at 01:03 PM
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Установка обновления.

Не могу установить обновление для Windows 10 Pro Version 20H2 для систем на базе процессоров х64 (KB 5001716), 2023-05
Все время выдается Ошибка скачивания - 0х80070643!
Очень прошу помочь! Заранее большое СПАСИБО!
64 views
Nov 17, 2023 at 11:34 AM
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Is it safe to delete this keys

Hi,

I tried to uninstall a software, but that doesn't seem to have gone well.
It is 4k video downloader.

Reinstalling doesn't work because I get the message that it is still there on my PC.

Now I have downloaded your software and when I search for keys of this 4k software, I get a list of almost 500 keys, see photo.

When I check, when I stand on it with the cursor, it all shows 4k.

Now my question is, is this safe to remove?

Thanks in advance for your cooperation.

Yours sincerely

John de Vries

Content hidden to protect privacy

57 views
Nov 17, 2023 at 11:15 AM
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Clean Mail Junk Folder

Can you automatically clean junk folder within a day of junk mail receipt
55 views
Nov 17, 2023 at 06:49 AM
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Driver Windows...

3rd Question is regarding with Drivers for my HP PC: Usually I'm using 'Auslogics Driver-Updater to keep All my PC -Drivers Up-to-Date all the Time... but, but at the same time by the way I've used to use 'PC Help Soft Driver Updater and 'Driver- Genius as well other softwares for keeping my PC Drivers up-to-date. And now the ''Question'' is: Are There any Negative effects or affects to break my PC 'Stability or to break my PC Performance if am' I using more then one company Driver-Updaters - Software for only one PC?, or there is no need to be afraid or no need to worry of any negative effects to break my PC 'Stability/Performance and I Can use as many as I want... and as many as I wish 'Driver-Updaters I mean from different companies 'Software for my HP PC...?
80 views
Nov 16, 2023 at 01:18 PM
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Windows Security and Explorer freeze.

I updated Windows 10 yesterday. Windows Security and Explorer freeze. When I run BoostSpeed13 ver.13.0.0.6, it freezes, but Windows Security and Explorer work normally without BoostSpeed13. Please tell me how to resolve.
87 views
Nov 16, 2023 at 01:53 AM
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settings

after installing Auslogic BoostSpeed, Anti-Malware, Driver Ipdater, and Defrag Ultimate, and running and updating per program informaion, i have 2 issues.
1. The Window keyboard key does not work when pressed or clicke on.
2. Entering the command setting on the window search bar gets me to window settings, but clicking on System will notopen it and hangs the whole Setting menu.
3. The usb microphone is recognized when plugged in the usb but it's not working.
78 views
Nov 15, 2023 at 03:58 PM
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Scanners ignore folders configured to skip in Preferences

Please check attachements. I added folders to be ignored y scanner, but even in Default Scan (in Daschboard) seems that all folders are scanned.
75 views
Nov 15, 2023 at 09:45 AM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1037 views
Mar 27, 2020 at 01:57 AM
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Intel bluetooth drivers

Hi there, im having issues with my bluetooth headset. Sounds choppy. Tried unintalling my bluetooth drivers but they cant be found?

1037 views
Aug 06, 2020 at 11:12 PM
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Im having troubles with DPC watchdog violation

Hello, its been like a month now since i started getting this BSOD and i cant find a solution how to fix it, it happens sometimes when my games crashes and sometimes happens even when im just scrolling through google.
1035 views
Apr 02, 2020 at 12:57 PM
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Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1035 views
May 17, 2020 at 02:42 PM
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активация

не могу активировать виндовс

1033 views
Jan 09, 2020 at 12:45 PM
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Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1033 views
Nov 19, 2020 at 11:45 AM
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windows 7

I can't install windows 7 SP1

1032 views
Jun 06, 2020 at 08:38 AM
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Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1032 views
Oct 14, 2020 at 03:43 PM
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How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1031 views
Mar 22, 2021 at 03:45 PM
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Система пишет , что принтер не подключен

Доброго времение суток! После сканирования компьютера Boos и обновления драйверов с помощью Вашей программы, система стала выдаать ошибку 45 при раюоте принтера HP 1020. Как это исправить?
1031 views
May 18, 2020 at 02:51 PM
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I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1029 views
Jul 06, 2020 at 06:56 PM
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Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

1029 views
Apr 22, 2020 at 04:00 PM
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Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

1028 views
Mar 28, 2020 at 01:49 PM
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Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1027 views
Sep 01, 2019 at 05:05 PM
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Windows Key

My windows key on my keyboard does not work and I have tried to run different tasks in the task manager and several other things but nothing seems to work. I saw on your website that this program can help.

1027 views
Feb 22, 2020 at 04:07 AM
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Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1026 views
Feb 01, 2020 at 05:27 PM
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Driver Updater

When I launch Driver Updater it seems to hang when connecting to the cloud. Should I reinstall it or is there some other issue?

1025 views
Jan 03, 2021 at 09:19 PM
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старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

1023 views
Feb 10, 2020 at 02:40 AM
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Microsoft services malfunctioning

The Microsoft services are not working properly and some of it's features like EPIC GAMES and MICROSOFT STORE are not working. Can you help me solve that issue on my computer?
:D

1021 views
May 16, 2020 at 02:21 AM
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ONEdrive freezing PC

How to improve onedrive velocity?
1020 views
Nov 15, 2020 at 04:59 PM