1777 questions
tastatur
warum fällt die tastatur bei einem notebook von captiva gekauft 01.01..2021 komplett aus diesess schreibe ich mit der bildschirmtastatur. neupreis: 1.459,- €
CAPTIVA 43,9 cm (17.3") GB7 726IG 20V1
(PB71DDS-G) RTX 2060 6GB/FHD 144 Hz NB
WVA/i7-10750H/MC/SSD 500GB/HDD
1TB/32768/WLAN/BT/w/o OS
1 1459,00 1459,00St
201,24Umsatzsteuer 16 %
1.459,00Summe Brutto
1.459,00Endsumme
EUR
EUR
EUR
1.257,76Gesamt Netto 16 % EUR
Zahlbar per Paypal
DHL National Standard
Zahlung:
Spediteur:
Bedingungen:
inbetriebnahme im januar 2021, ausfall tastatur anfang april 2024
CAPTIVA 43,9 cm (17.3") GB7 726IG 20V1
(PB71DDS-G) RTX 2060 6GB/FHD 144 Hz NB
WVA/i7-10750H/MC/SSD 500GB/HDD
1TB/32768/WLAN/BT/w/o OS
1 1459,00 1459,00St
201,24Umsatzsteuer 16 %
1.459,00Summe Brutto
1.459,00Endsumme
EUR
EUR
EUR
1.257,76Gesamt Netto 16 % EUR
Zahlbar per Paypal
DHL National Standard
Zahlung:
Spediteur:
Bedingungen:
inbetriebnahme im januar 2021, ausfall tastatur anfang april 2024
Sound interface stopped working on Windows 11
My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.
When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.
Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.
Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.
I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.
The same USB cable is being used on both PCs.
Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?
Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.
Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.
Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.
I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.
The same USB cable is being used on both PCs.
Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?
Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
Can I download any of your software on trial basis?
Hi,
Presently I am on trial bases using Auslogics Registry Cleaner 10.
My question is simple. Can I download and install any of the software you offer on a trial basis and if yes please tell me how.
I am mostly curious about the computer speed up app version #13...
Thank you kindly-
Jackson
Presently I am on trial bases using Auslogics Registry Cleaner 10.
My question is simple. Can I download and install any of the software you offer on a trial basis and if yes please tell me how.
I am mostly curious about the computer speed up app version #13...
Thank you kindly-
Jackson
Free disk space issue
I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.
By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
PC not powering up
Hi,
after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..
The new peocessor and motherboard are second hand ones..
We replaced CMOS battery but it did not solve the problem..
Any tips please?
Thank you
after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..
The new peocessor and motherboard are second hand ones..
We replaced CMOS battery but it did not solve the problem..
Any tips please?
Thank you
Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.
Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
RunDLL Error Messge keeps popping up
I get this message everytime Boostspeed runs:
There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.
There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.
Cannot access tools
I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?
Windows File Explore doesn't respond
I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?
Auslogics icon for all users
I want to know how my husband can get Auslogics on his side of our computer? He tried to download the new version but encountered an error! Is there a fix for this?
Auslogics Driver Updater should I cancel or wait for installation to finish?
I am trying to update my Nvidia GeForce GTX 960 driver via Auslogics Driver Updater and it's taking a very long time to install. I began the process yesterday (29/03/24) at around 7pm and expected it to take a long time to back-up the old driver setting and then download the new driver. I've come back to my computer at 30/03/24 at 1pm and it is still installing.
Should I continue to wait (and if so, for how long) or should I cancel the installation and rollback to the older driver?
I have changed my power setting to High without any permission to go to sleep so the PC has not gone into sleep mode mid-process. I have also shut down most non-critical background processes (Steam, OneDrive, etc) to let Auslogics Driver Updater have as much CPU / RAM as needed.
Thank you
Should I continue to wait (and if so, for how long) or should I cancel the installation and rollback to the older driver?
I have changed my power setting to High without any permission to go to sleep so the PC has not gone into sleep mode mid-process. I have also shut down most non-critical background processes (Steam, OneDrive, etc) to let Auslogics Driver Updater have as much CPU / RAM as needed.
Thank you
Power cord
I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC
One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.
Do you know which cable is for the monitor and which cable is for the personal computer.
Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC
One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.
Do you know which cable is for the monitor and which cable is for the personal computer.
Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
Computer shuts down instead on going to sleep
My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill
Thank You
~Bill
Slower Internet Speeds
Hello, I have verizon gigabit internet. Since February I built a pc and was enjoying 700 mbps speeds using ethernet connection to my Nighthawk XR500. For the last couple months, I have been experience under 50 mbps speed and cannot figure out why. I have tried updating drivers and software and firmware but nothing has worked. I purchased boostspeed and optimized but has not worked. Any help would be appreciated. I get speeds of around 500 to 600 on my phone.
Upgrading Windows Vista to 10
I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
Windows Defender Disable Remove
I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
THANK YOU
SAKLIS DIMITRIS
i got few problems with nmy network can u help please
hi
how are you
i need help please
i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them
thanks ^^
how are you
i need help please
i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them
thanks ^^
BoostSpeed 12 deleting my Spotify playlist files
EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?
Skipped traces
Lanovo with windows 10
Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-
PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!
display scaling
there is no nvidia in the settings display scaling, there is only gpu
I play cs go, and I would like to know how to optimize the pc for this game, + I want to minimize impuct lag
the mouse often floats and the screen is blurry
I play cs go, and I would like to know how to optimize the pc for this game, + I want to minimize impuct lag
the mouse often floats and the screen is blurry
Intallation original software error
please help I can't install the original Imindmap 11 ultimate software, the picture message is attached
CPU Usage
I'm new to the softward. Running v12.
Auslogic is running in the background, I guess. (I didn't start any actions since my recent reboot.)
It's using between 25 and 40% of my CPU capacity. I DO NOT want that to happen. If something's running on its own, how do i schedule it to run during the night.
Why is it doing that? What's running? How can I keep it from starting a process on it's own.
(I know i can hit "End task" in Task Mgr, but I wanted to know how to prevent this in the future.)
Thank you,
SjK
Проблемы со звуком
Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают
defrag 10 running sooo slow
Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?
USB-C Gigabit Ethernet Mini Adapter does not indetify network
I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?
I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
Intermittent PC Crashes/Freezes
To Whom It May Concern,
I intiated my original correspondence on the 5th November as indicated below:
I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.
This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!
I await an update at your earliest available opportunity.
Kind regards,
Ian
Ian R. W
Dear Ian,
Thank you for posting your question on our forum.
The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.
Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.
Running the command "sfc / scannow" in CMD under the admin might help with the issue.
You can also send to our support logs with system information and event viewer so that we can better understand the issue.
To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.
To get logs from event viewer, please do the following:
1. Press the key combination "Windows" + "X"
2. Select "Event Viewer"
3. Expand the "Custom Viewer" subsection
4. Select "Administrative Events"
5. Expand the "Action" menu
6. Click on "Save all events in custom view as ..."
7. Save log to PC
If you need any further assistance or have any other questions, please do not hesitate to contact us.
Upvote (0)
Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,
Your prompt response to my request for technical support is very much appreciated.
Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.
At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.
I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.
Kind regards
Ian
Ian R. W
[/private]
Dear Suzanna,
Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.
Kind regards,
Ian
Ian R. W
I intiated my original correspondence on the 5th November as indicated below:
I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.
This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!
I await an update at your earliest available opportunity.
Kind regards,
Ian
Ian R. W
Dear Ian,
Thank you for posting your question on our forum.
The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.
Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.
Running the command "sfc / scannow" in CMD under the admin might help with the issue.
You can also send to our support logs with system information and event viewer so that we can better understand the issue.
To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.
To get logs from event viewer, please do the following:
1. Press the key combination "Windows" + "X"
2. Select "Event Viewer"
3. Expand the "Custom Viewer" subsection
4. Select "Administrative Events"
5. Expand the "Action" menu
6. Click on "Save all events in custom view as ..."
7. Save log to PC
If you need any further assistance or have any other questions, please do not hesitate to contact us.
Upvote (0)
Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,
Your prompt response to my request for technical support is very much appreciated.
Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.
At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.
I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.
Kind regards
Ian
Ian R. W
[/private]
Dear Suzanna,
Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.
Kind regards,
Ian
Ian R. W
Blue Screen
When ever I try to update any Auslogics software to the latest version, I get a blue screen error on my laptop. This happened earlier with Auslogics Registry Defrag and now happening with Auslogics BoostSpeed.
I have to end up uninstalling and reinstalling the software.
A solution to this problem will be appreciated.
Defrag an SSD
I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
completed (order number: 3088xxxxx).
i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator
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