721 questions
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Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

17 views
Apr 14, 2021 at 08:05 AM
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werid big files on my D drive

Today I use the disk explorer and found this:
see file.
Idk what is it?
Should I deleat it or keep it?
33 views
Apr 13, 2021 at 09:26 PM
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Auslogic Disk Defrag Programs NOT WORKING.

I have been using DiskDefrag for TEN years to successfully defrag my C: drive.

Starting last month Disk Defrag is not defraging my disk. I purchased the newer Disk Defrag 10 version and it performs exactly the same way.

Each time it runs it reportes processing a few dozen files and states Defragmentation complete, while the visual representation of the disk hardly changes at all - that is almost ALL the Red squares remain on the diagram.

Below is the image of my disk status after running DiskDefrag 20+ time; each time it reports "Defragmentation Complete"

Please contact me with a solution.

Content hidden to protect privacy

33 views
Apr 12, 2021 at 09:42 PM
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Проблеммы при использовании виндовс 10

Добрый вечер!
У меня появилось несколько проблем после установки Auslogics BootSpeed, до этого таких проблем никогда небыло.
Перестал обновляться виндовс 10 через центр обновления виндовс, туда захожу, и постоянно только ожидание и ничего не происходит, скрин прикреплю.
Использовал помощник по обновлению виндовс 10 и тоже ошибка и ничего не обновилось, скрин прикреплю.


Еще такой проблемный важный момент.
Мне необходимо активировать оффис от майкрософт, в форму по активации пытаюсь ввести емаил и пароль, и ничего не выходит, ни email, ни пароль, абсолютно никакие буквы и символлы не вводятся с клавиатуры.

Еще есть проблемные моменты следующие.
Раскладка клавиатуры - не всегда срабатывает при нажатии shift+alt приходится делать нажимая мышкой.
Когда хочу посмотреть сети wi-fi которые доступны, (чтобы выбрать свою и ввести логин и пароль), нажимаю на значек сетей, а список сетей не показываются, это происходит не только с открыванием просмотра сетей. Скрин №3. Пустое вылазит и быстро сворачивается.


Еще будьте добры, подскажите как максимально эффективно настроить и использовать Auslogics BootSpeed, или ничего делать не требуется, ПО само качественно обслуживает ПК? на данный момент улучшения не особо видны, а проблемы появились.
Помогите грамотно все настроить, чтобы ПК работал быстро, качественно и без проблем.

30 views
Apr 12, 2021 at 02:40 PM
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Screen Size

Dear Sirs: Your screen is slightly too big for my 19' monitor, so i cannot read to bottom 2 cenbtimeters of the application. Hence thus not being able to resolve the problems in question. Hlow to reduce your sceen size so i can see all of it???.

Chales Waltz

Content hidden to protect privacy

17 views
Apr 11, 2021 at 03:29 AM
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ERROR 80073712

WINDOWS 7 ULTIMATE 64 Bt. SERVICE PACK 1.
IMPOSIBLE FOR ME REPAIR
PROBLEM DOWLOAD WINDOWS UPDATES.
THANK YOU.
24 views
Apr 10, 2021 at 08:00 PM
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System Booting

When my system boots when i come to user login screen when I try to type my password and click suddenly it goes black it becomes again and again I have to power shutdown suddenly but it allows me to login properly.
18 views
Apr 10, 2021 at 05:05 AM
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определение местоположения

Здравствуйте! После обновления виндоус 10 система безопасности блокирует место положения компьютера.Я даже немогу включить -определять моё местоположение.

17 views
Apr 09, 2021 at 04:28 PM
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Интернет-соединение

Добрый вечер, подскажите пожалуйста как оптимизировать и повысить скорость интернет-соединения через Wi-Fi?
Спасибо
22 views
Apr 08, 2021 at 07:05 PM
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Installing Auslogics boost speed

Can Auslogics BoostSteed be installed on a second computer?

60 views
Apr 08, 2021 at 01:17 AM
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Printer Interference

My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
53 views
Apr 07, 2021 at 05:09 PM
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activacion Pro

Por favor quiero actualizar mi version a Pro

63 views
Apr 03, 2021 at 10:27 AM
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keep losing saved tabs

Hi. For both Microsoft Edge and Google browsers whenever I run Boostspeed after that the tabs i spent hours setting up all disappera and its like the first time running the browser. That used to happen with Firefox browser but not anymore and I have no idea why that one works ok. Is there a way to set up Boostspeed so it NEVER deletes exsiting tabs. I run multiple businesses and have tabs for all suppliers opened and easy to access. I like Auslogics products but why are they set by default to wipe our existing saved tabs and how do I prevent that? Version of browser does not seem to matter. Is there a way I can save tab structure on a browser in case this happens and recover it? Thanks - Brad Fry
56 views
Apr 02, 2021 at 06:15 PM
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graphics card

what graphics card should i upgrade to to get 8.5 rating that your software sujest for me to do
60 views
Apr 02, 2021 at 03:28 PM
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Postgrest SQL_Службы Microsoft

Добрый день!

Вот тут два скрина.

Первый скрин это сама проблема

Второй скрин на что это влияет.
64 views
Apr 01, 2021 at 02:28 PM
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Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli
100 views
Mar 29, 2021 at 02:21 AM
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windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

87 views
Mar 28, 2021 at 11:08 AM
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If the internet is cut off around the world

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

92 views
Mar 27, 2021 at 09:53 PM
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no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
103 views
Mar 26, 2021 at 10:52 PM
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Something happen to this device after i ran internet optimization

Sunday I had to re-install windows 7 on my computer. After gettting all the updates, drivers etc. I installed Auslogics Boostspeed 12 on the computer. After running the internet opimization my interenet connection went to hell. I called my ISP and after testing on another PC and Laptop (wired) it had nothing to do with my connection. I even took my desktop and laptop to my brothers who has a different ISP with the same slow results.
I have a 1Gbps connection and before I used to get between 700Mbps to 800Mbps down and 250Mbps up. My last test at speedtest.net was 87.6 Mbps down and and 62.7 Mbps. (Cannot even hit a 100Mbps.) I have the latest drivers and unistalled the device and reinstalled it. Did not run internet optimization after the reinstall and ther results are the same. Auslogics Boostspeed 12 changed something somewhere and I cannot figure out where. I have spent a few days trying to resolve this problem. I really do not want to go back and spend a a couple days reformatting and reinstalling eveything again.
Also just to note at the bottom of the screen where it shows CPU % HDD % Ram % the NET % shows 0 when it used to work before. Even the networking in Taskmanger shows 0% usage even though I have a slow connectionn there is no usage showing.
PC Specs: Attached
Device Manager: Attached

Please Help. I am beyond frustrated at this poing.
Mike

I thought about purchasing a new Network Adapter however I am a retired FF/Medic and live on a tight budget and cannot really afford it and then to discover that did not fix the issue either.
137 views
Mar 25, 2021 at 07:30 PM
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Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

328 views
Mar 13, 2020 at 07:22 PM
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Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

326 views
Apr 07, 2020 at 04:37 PM
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Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

325 views
Mar 10, 2020 at 11:42 PM
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Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

325 views
Jan 30, 2020 at 03:31 PM
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Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

325 views
Aug 26, 2020 at 01:20 PM
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Swipe Left, esp from rt edge, activates Cortana?

Please tell me how to disable this highly distracting action?
323 views
Jul 19, 2020 at 12:12 AM
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acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

323 views
Jan 05, 2020 at 09:27 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
322 views
Apr 02, 2020 at 01:36 PM
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Bad performance Windows 10

Hi Auslogics,

Is there anything i can do for make my pc much responsive and no slowdown? for free

everytime i open anything that using high resources (Google Chrome, firefox, editing app, another apps)
its fine, nothing slow with the google chrome and the apps
but when i closing the Apps that already took up my PC resources 70%,
the CPU and RAM usage back normal

and the windows is very very slow
like the Start Menu is Delay , File explorer slow launch (launch when 5-6 seconds)

anything i can do?
thanks
321 views
Sep 09, 2020 at 12:35 PM
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updating software

i get a message on my laptop for a new verion of boostspeed 11 pro. when i click lon the link and try to update, i get a purchase screen.
so, how do i update without repurchasing the software

321 views
Mar 23, 2020 at 06:09 PM
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can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
321 views
Jul 08, 2020 at 05:29 PM
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антивирус

влияетли эта праграмма на скачивание антивируса
???

321 views
Jan 12, 2020 at 03:50 PM
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ssd disk defrag

Auslogics Disk Defrag does not recognize my c drive as a ssd drive. It recognizes other drives as ssd drives just not the c drive. What do I do?

321 views
Nov 06, 2019 at 01:56 PM
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ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
320 views
Sep 21, 2020 at 01:37 AM
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Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

319 views
Feb 01, 2020 at 05:27 PM
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suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

318 views
Mar 26, 2020 at 04:12 PM
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WordPad problem

Have tried (for years) to learn WORDPAD to start-up in landscape and not portrait. That goes for saving 'in Landscape' and seeing it change to Portrait when opening the member. (HRMPF)

Think, it's the only problem I have with my PC and now ALL problems in the future are taken good care of with your comprehensive
system, thank you.

Regards
Henning Reckey
318 views
Jul 02, 2020 at 03:06 PM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

317 views
Jun 17, 2020 at 06:05 PM
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Cannot get my computer to read SD cards

I've used your device driver updater and still cannot get my computer to recognize an SD disk.

316 views
Jun 25, 2020 at 09:54 PM
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SLOW NETWORK PERFORMANCE

BROWSER, eDGE, eXPLORER 11, CHROME ARE FREEZING AND ARE OPERATING SLOWER. i KNOW THAT TOOLS HAVE A WAY OF IMPROVING PERFORMANCE BUT AFER OPTIMIZING IS WHEN IT STARTED. i DONOT KNOW THE BEST MAUAL SPECIFICATIOS.
wHAT IS THE BEST WAY TO FIX THIS?

316 views
Feb 18, 2020 at 07:19 PM