676 questions
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Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
121 views
Oct 23, 2020 at 11:28 AM
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WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

120 views
Oct 22, 2020 at 01:19 PM
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PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
193 views
Oct 22, 2020 at 01:46 AM
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立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
130 views
Oct 20, 2020 at 06:43 AM
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Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

111 views
Oct 19, 2020 at 05:28 PM
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Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
149 views
Oct 16, 2020 at 04:14 PM
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Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

161 views
Oct 14, 2020 at 03:43 PM
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Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
124 views
Oct 14, 2020 at 09:09 AM
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Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

163 views
Oct 12, 2020 at 10:59 PM
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audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

111 views
Oct 12, 2020 at 01:42 PM
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Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

120 views
Oct 12, 2020 at 04:46 AM
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unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
121 views
Oct 09, 2020 at 06:24 PM
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Desktop

I have lost my icons on the desktop!
142 views
Oct 08, 2020 at 02:28 AM
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No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

182 views
Oct 07, 2020 at 08:05 PM
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Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

160 views
Oct 07, 2020 at 08:12 AM
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Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
166 views
Oct 05, 2020 at 09:43 AM
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Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
153 views
Oct 05, 2020 at 07:31 AM
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Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

132 views
Oct 05, 2020 at 02:13 AM
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I applied Tweaks and now I have no sound

Is there a way to revert applied/recommended tweaks? After applying tweaks through the application, I no longer have sound and I get an error when I try to play video files
131 views
Oct 04, 2020 at 11:09 PM
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Error mesage

I recently installed Microsoft Office 2019 on my Win 10 computer. Each time I use your Bootspeed 11 software, and when I access my Office 2019 software, I get an error message "Operatng system is not presently configured to run this application". What can I do to correct this? I am reluctant to use Auslogics software if it continues to prevent me from accessing my MS office software. Please advise. Thank you.

152 views
Oct 04, 2020 at 05:57 PM
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Swipe Left, esp from rt edge, activates Cortana?

Please tell me how to disable this highly distracting action?
284 views
Jul 19, 2020 at 12:12 AM
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Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

284 views
Aug 26, 2020 at 01:20 PM
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programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

282 views
Apr 13, 2020 at 07:07 AM
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stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

281 views
Jan 21, 2020 at 07:38 PM
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I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
280 views
Jul 06, 2020 at 06:56 PM
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Система пишет , что принтер не подключен

Доброго времение суток! После сканирования компьютера Boos и обновления драйверов с помощью Вашей программы, система стала выдаать ошибку 45 при раюоте принтера HP 1020. Как это исправить?
280 views
May 18, 2020 at 02:51 PM
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100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

279 views
Apr 01, 2020 at 09:37 AM
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Standard SATA AHCI Controller

I successfully uupdated all my outdated drivers using the Update Drivers app, except this one:

When I attempt to update driver for Standard SATA AHCI Controller the boot device becomes unaccessible, and I need to reset the system with restore point.

Do I really need to update it, and if yes then how I can resolve this issue

279 views
Jul 01, 2020 at 01:12 AM
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Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

279 views
Oct 27, 2019 at 02:31 AM
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Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

278 views
Mar 08, 2020 at 09:16 AM
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PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

276 views
Apr 12, 2020 at 01:07 PM
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Auslogics BootSpeed 11の設定をdefaultに戻す方法を教えて下さい

Auslogics BootSpeed 11を使い始めてまだ1週間程度ですが、あまり知識がないのにいろいろな設定を自己流で行ったので、これが最適な設定か分からなくなりました。
そこで、いちど設定をデフォルトの出荷時状態に戻すほうほうを教えて下さい。設定は再度考えて必要最小限に戻すつもりです。

276 views
Jan 06, 2020 at 07:07 AM
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Запрет на програмную смену фокуса

Добрый день. Вопрос один, может подскажите, как то можно без сторонего софта(в реестре может), ограничить право программам переключать фокус между окнами? Т.е. например какая-то программа в фоне запускает новое окно, и оно открывается по верх текущего(активного).
Ну грубо говоря программа обновлялась апдейтером, и по завершению обновления запустилась, таким образом переключив фокус на себя

276 views
Jan 10, 2020 at 12:10 PM
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Start Menu Disappeared

A few weeks ago while using Windows 10 on my desktop computer, the monitor momentarily went black then came back on. But since then the Start Menu is totally missing. After clicking on Start button, an error message comes up now.

276 views
Jan 13, 2020 at 05:11 PM
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windows 10

How many of the tools in BoostSpeed 11 can be used on a SSD?

275 views
Mar 06, 2020 at 03:10 PM
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Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..
275 views
Sep 11, 2020 at 04:36 AM
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My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

275 views
Apr 15, 2020 at 03:02 PM
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100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

274 views
Apr 10, 2020 at 06:24 PM
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startup

If I have to restart, it takes 20 minutes or more to load completely. I have basically nothing in startup and can't figure out what is making this take so long. It's the same whether a restart or new start. The hard drive is only a little over half full with lots of pictures. Logically it has to be in either ASUS or windows (10). It's very frustrating and because it takes so long to load, I leave it running. For quite a few years I paid for a service that cleaned the system once a month and helped with any problem. I am no longer using it as it was expensive and even though I stressed the startup time issue, they never improved it.

You can see a lot about the machine, but it doesn't say it's an ASUS 15" laptop, purchased in September of 2014, model R510LAVS51 with core i5
I didn't know if you needed this, but I'd rather give you unnecessary information than have you come back to me.

thanks so much
debbie engleson

274 views
Jul 08, 2020 at 12:42 AM
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Медленно рабоатет ноутбук

Windows 10 на ноутбуке стал медленне работать. Программы долго открываются и в самих программах операции выполняются дольше. Как можно решить проблему, а потом поддерживать компьютер в рабочем состоянии?

274 views
Jan 29, 2020 at 05:21 PM