721 questions
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Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
122 views
Mar 25, 2021 at 01:02 PM
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No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
96 views
Mar 24, 2021 at 05:13 PM
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Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

99 views
Mar 23, 2021 at 07:21 AM
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Must re-enter product code in Fences after weekly scheduled maintenance

Hello,

Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.

Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.

If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?

Attached is the dialogue box that appears requesting to re-enter the product key.

Thanks,
Rich Sullivan

106 views
Mar 22, 2021 at 08:41 PM
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How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

101 views
Mar 22, 2021 at 03:45 PM
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Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

96 views
Mar 21, 2021 at 05:42 PM
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Корректировка

Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.

103 views
Mar 21, 2021 at 11:50 AM
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Boostspeed

Boostspeed 12 startet immer wenn Windows 7 geöffnet wird.
Wie kann man das verhindern?

91 views
Mar 20, 2021 at 05:43 PM
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Windows game bar does not work

Windows game bar does not work when i try press the key combination
87 views
Mar 20, 2021 at 05:36 PM
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тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
71 views
Mar 20, 2021 at 12:22 PM
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Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
79 views
Mar 20, 2021 at 06:00 AM
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Defragmenter related question

There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?

76 views
Mar 20, 2021 at 05:50 AM
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computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
68 views
Mar 20, 2021 at 04:45 AM
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Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
67 views
Mar 19, 2021 at 07:46 PM
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USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
80 views
Mar 19, 2021 at 01:30 AM
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Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
61 views
Mar 18, 2021 at 09:09 PM
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Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
80 views
Mar 16, 2021 at 08:04 AM
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Ошибка при рагистрации

По чему произошла ошибка при регистрации

76 views
Mar 14, 2021 at 10:18 AM
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Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
67 views
Mar 13, 2021 at 02:12 AM
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Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

69 views
Mar 13, 2021 at 01:12 AM
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Error in install new version

Error in install new version

344 views
Feb 10, 2020 at 04:55 AM
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Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

342 views
Mar 01, 2020 at 12:32 PM
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отключение не нужного

как в этой программе можно ли отключить все не нужно и что бы пк летатал пк нужен исключительно для игр и хотелось бы отключить все не нужное ну я не знаю половины тут не чего если можно подскажите что делать

341 views
Jul 14, 2020 at 03:44 PM
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Malwabyte

Hi when ever I check my computer with malwarebyte it detects my bootspeed as a problem. it deletes bootspeed. Have you come across this problem? How do I fix it?
Thank you

341 views
Oct 27, 2020 at 11:06 AM
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System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.
340 views
Sep 01, 2020 at 08:30 AM
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first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

339 views
Feb 16, 2020 at 06:17 PM
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I can no longer get Windows Updates

My desktop PC can no longer receive Windows 10 updates.

Below is the error message that has come up over and over again, for the past 2 months:

2020-06 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4560960)
Status: Download error - 0x800700c1

Currently, I have Windows 10 Home (64-bit) v. 1909, build. 18363.720.

I also have another computer (a laptop) with Windows 10 Home (64-bit) and all the Windows 10 updates have worked fine, including the latest "May v.2004" update.

Can you help me with my desktop computer? I'd like to be able to continue installing new Windows updates on it.

Thank you.

Myron Achtman (Canada)

337 views
Jun 15, 2020 at 07:06 PM
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Bateria

Con el App de AUSLOGICS BOOSTSPEED 11, hice una optimización, sobre la bateria para que cargue unicamente hasta el 90% quisiera poder modificar esto pero no se en que parte lo puedo hacer, gracias
337 views
Sep 11, 2020 at 04:06 PM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
336 views
Jul 07, 2020 at 04:16 AM
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Windows 10 logon password via Auslogics

Hello!
I am not new to Aulogics - great product! However, I am a new Aulogics 11 user. In Aulogics, in trying to bypass Windows 10 Logon on my Lenovo, I believe the password that was pre-autofilled may have been incorrect? I chose by-pass Windows logon, however when my laptop restarts the first User screen tells me my Password is incorrect. How do I fix this in Aulogics? Any help would be appreciated! ~Catherine Trager

Content hidden to protect privacy

335 views
Apr 18, 2020 at 05:41 PM
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Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

335 views
Jan 15, 2020 at 10:40 PM
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used auslogics freeupdater tool after that was given message please wait while updating.

I have premium I used the auslogics free updater to download updates and dnow my computer is bootlooping it dosent even get to the windows screen what can I do I have all sorts of problems with your software please adise what I can do pc boots then turns off boots then turns of or tries to boot,this was fater I updated a driver that I was told was out of date by your system.

335 views
Jan 31, 2020 at 02:27 AM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

333 views
Mar 27, 2020 at 01:57 AM
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Auslogics Configuration of Windows old version

I remember that I had an option in previous versions that allowed me to change things in Windows like Legal Rights, or Comments page before login to Windows or right after it.
However, I cant find what is that option in the current version. Could you please help me out?
I prepare storyboards for training and I would like to have a page with some personal information.
Thanks in advance.

Fernando Salmeron

333 views
Feb 11, 2020 at 05:48 PM
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System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

332 views
Apr 16, 2020 at 06:59 PM
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Malware

How can I minimize the picking up of malware by using your toolkit?

332 views
Apr 25, 2020 at 10:50 PM
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Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

331 views
Feb 01, 2020 at 11:26 PM
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Regular luz de la pantalla

Quiero saber porque con windows 10 no puedo regular la intensidad de luz de la pantalla. Quiero aumentar o disminuir su intensidad de brillo y no puedo.

329 views
Nov 27, 2019 at 11:03 PM
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bluetooth is not working

hi my bluetooth is not working.i cant see the device on my laptop

327 views
Apr 13, 2020 at 07:21 PM
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Нагрузка диска на 100 процентов

Почему диск нагружается на 100 процентов прошу помочь

326 views
Mar 13, 2020 at 07:22 PM