Ask a question

lost files

how do I get files back that were mysteriously lost

1 answer

611 views

wayne

Mar 22, 2023 at 07:47 PM

Windows-related issues / update

LÖSCHEN

Wie lösche ich fehlerhafte Updates, Bsp. KB5022730

1 answer

720 views

ARMIN

Mar 22, 2023 at 04:44 PM

Windows-related issues / Other Issues

Emoji Panel in Windows 10 Home is not working.

I used to be able to insert emojis in my emails from the Windows 10 Emoji Panel (Windows Key + Period), but it stopped working and I haven't been able to find out how to fix it. Do you have a solution to my problem?

OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-DPSS6F5
System Manufacturer HP
System Model HP Pavilion 590-p0055qe Desktop Rfrbd PC
System Type x64-based PC
System SKU X6C04AAR#ABA
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.48, 7/27/2022
SMBIOS Version 3.2
Embedded Controller Version 17.29
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 843B
BaseBoard Version 00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
User Name DESKTOP-DPSS6F5\lenlo
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.8 GB
Available Physical Memory 5.57 GB
Total Virtual Memory 23.8 GB
Available Virtual Memory 12.9 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

3 answers

663 views

Oldsnapper

Mar 22, 2023 at 05:49 AM

проблема с панелью задач

перестала работать панель задач
произошло это так - включаю я пк, немного поиграл, буквально минут 15-20, и меня встретил синий экран, который не смерти, а обычный синий экран ошибки, где пишут перезагрузка, проблема с чем-то (ну вы поняли, да ведь?), после перезагрузки начались проблемы с жёсткими дисками, но я их решил, и после решения проблем с дисками перестала работать панель задач, только открываются ярлыки разных приложений, а вот системные не работают, например пуск, поиск, звук, календарь, да даже настройки не открываются! всё перепробывал! и powershell, ну команды в нём и т.д., всякие приложения.
помогите пожалуйста!

1 answer

782 views

чего

Mar 20, 2023 at 06:41 PM

File Explorer

How to activate the Mark-coloum?

3 answers

632 views

Lars

Mar 17, 2023 at 04:12 PM

Windows-related issues / windows xp

will Boot 13 work on windows XP?

1 answer

524 views

wozzman

Mar 17, 2023 at 10:06 AM

Issues with installed software / Get Help

Defrag external usb drive?

Hello,

How to I use defrag 11 on an external USB drive?
My little dirve appears in Windows 10 but doensn't show up in your defrag software for me.

Thanks,
joshua

1 answer

667 views

JoshuaM

Mar 17, 2023 at 07:31 AM

Thumbnail

Bonjour,
Les aperçus des miniatures ne s'affichent plus dans Windows 10, pour les vidéos uniquement, les vignettes des photos s'affichent ! !

3 answers

679 views

loupherv

Mar 16, 2023 at 11:34 AM

Device-related issues / Display Issues

Windows 10 install software as admin

Request a report on what happened to my computer last year during the 12 months when it was attacked by powerful viruses and completely disabled - restore all settings, folders and data, solve device problems on (C, B)

1 answer

658 views

HPXPWindows2030

Mar 15, 2023 at 08:51 PM

Windows-related issues / Cortana Issues

fonctionnement quotidien

Bonjour,
Le temps de demarrage et le temps d'arret sont devenus très longs. Que dois-je faire ?
Merci de votre aide.

1 answer

667 views

Jean Farny

Mar 15, 2023 at 09:53 AM

Issues with installed software / Help

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno

1 answer

806 views

Pietro Di Zanno

Mar 15, 2023 at 04:35 AM

Issues with installed software / Get Help

Auslogics scans

I have been using Auslogics for seceral years now. My question is how long do the results of a scan last. I have noticed for instance that the internet settings hold goo,. the scan in clean-up are good and then the next day they must be deleted again. Does a reboot erase some of youy clean-up for tha same day? Just curious. Any info would be helpfil. Thanks.

1 answer

722 views

BILLCARR-PC

Mar 14, 2023 at 08:36 PM

Issues with installed software / Windows-Sicherheit

Registry Cleaner

Hallo Auslogics Team ! Ich hatte mir vor Boostspeed 13 Pro den Auslogics Registry Cleaner Professinal gekauft !
Meine Frage...Sind diese beiden Produktversionen identisch bzw.funktionsgleich ?
Würde mich über schnelle Rückmeldung freuen!
Mit freundlichen Grüßen Klaus Ratje

1 answer

675 views

Klaus

Mar 14, 2023 at 01:36 PM

Issues with installed software / Tips

Disk Defrag 11 - Wipe disk blank area function reports 100%, but doesn't actually finish

I know that wiping a large HD can take time, but it reached 100%, the program never repotred it finished. I let it continue to run nearly 12 hours after it reached the 99-100% point. I couldnt close the program either, so I restarted the PC in order to close the program. Dell Percision T3500, 24GB RAM, 8 core Xeon W3540, Win10 x64 on SSD. Everything else runs well. I'm using the paid version of Disk Defrag 11.

1 answer

674 views

BarryO

Mar 13, 2023 at 11:13 PM

Defragmentierung einer virtuellen Festplatte

Kann man virtuelle Festplatten mit Eurem System Defragmentieren. Zum Beispiel über eine erweiterte Auswahl.

1 answer

618 views

DiskDefrag

Mar 13, 2023 at 09:58 AM

Cannot reinstall MS365 after gone missing

my current & active MS365 suite just vanished from the system, and when I try to download/install the apps on my laptop, it get all the way through the process untl final 10% when get error mressage 30015-11(3221225506). I have dismounterd all system defence software (firewalls, defender, anti-virus) while downloading to remove these as potential constraints, and I have enabled the Windows Update features on the services list (cmd - services.msc)- which were showing as disabled. These however always revert back to 'disabled' once leave the page/screen. I also ran sfc /scannow to check for corrupted files - but all good. Can you assist please

2 answers

617 views

Joel Norton

Mar 12, 2023 at 08:09 PM

Microsoft activation request when there is already validated OEM version on laptop

How to resolve Microsoft activation request when there is already validated OEM version on laptop, and entering the product key that the Auslogics system ionformation report shows as being the valid key for my Win10 install.

2 answers

805 views

Joel Norton

Mar 12, 2023 at 07:56 PM

Issues with installed software / Access

Start up

When I use Auslogiics to fire up It seems to take a long time befor I can use it

1 answer

620 views

Eddiemac

Mar 12, 2023 at 01:52 PM

Issues with installed software / Einstellungen

habe doch freischaltcode von computerbild

warum kann ich nicht freischalten, wenns nicht geht dann behaltet es eben da bin ich weg

1 answer

596 views

goldhardt

Mar 12, 2023 at 07:10 AM

Windows-related issues / Wi Fi Issues

Nach Scannen und alles reparieren kein W-Lan

Nach Scannen und alles reparieren kein W-Lan mehr.
Durch rückgängig machen aller von Ihrem Programm gemachte änderungen über Datei/Rescu Center
W-Lan wieder da.

1 answer

649 views

Günter

Mar 11, 2023 at 02:43 PM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.

1 answer

1473 views

dannyspiegel27

Jul 06, 2020 at 06:56 PM

Issues with Auslogics software / Duplicate File Finder

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1 answer

1473 views

massimo

May 11, 2020 at 10:14 AM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

1 answer

1473 views

user3577

Feb 10, 2020 at 02:40 AM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1 answer

1472 views

user2977

Jan 05, 2020 at 01:38 PM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1 answer

1470 views

Mihlik75

Jan 30, 2020 at 03:31 PM

Issues with installed software / AdGuard

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.

6 answers

1469 views

NataK

May 24, 2021 at 05:57 AM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?

1 answer

1469 views

Jeremy Wedge

Dec 30, 2020 at 11:02 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.

1 answer

1469 views

Anatoly Nikolaev

Nov 10, 2019 at 07:11 PM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.

1 answer

1462 views

Alessandro Casamenti

Oct 01, 2020 at 12:43 PM

Windows-related issues / Battery Issues

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1 answer

1457 views

magicmedia

Nov 12, 2020 at 12:01 PM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

3 answers

1455 views

BigPhil

Dec 28, 2020 at 08:41 AM

Issues with Auslogics software / Disk Defrag

Disk Defrag

Hello

what are the differences between Disk Defrag Pro and Disk Defrag Ultimate ?

If I installed Disk Defrag Ultimate, can I uninstall Disk Defrag

thanks
Paul

4 answers

1454 views

PaulJanssens

Dec 12, 2020 at 09:44 AM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1 answer

1453 views

Rodney

May 17, 2020 at 02:42 PM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

2 answers

1447 views

Ron Fichtemann

Jan 03, 2020 at 04:44 AM

Windows-related issues / Sound Issues

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you

1 answer

1445 views

Chris

Jan 09, 2022 at 06:06 PM

Device-related issues / Wi Fi Issues

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1 answer

1445 views

Robert56

Sep 12, 2019 at 10:56 PM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!

1 answer

1444 views

Ian Mackay Simpson

Jul 14, 2020 at 11:04 AM

NVIDIA 제어판이 안 켜져요

NVIDIA 제어판을 열려고 하면 계속 '현재 NVIDIA GPU에 연결된 디스플레이를 사용하고 있지 않습니다.' 라고 뜹니다. 어떻게 하면 돼나요?

1 answer

1443 views

양원준

Jun 28, 2020 at 03:19 AM

Windows-related issues / Battery Issues

ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается как раньше.

Здравствуйте!

Ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается так как раньше.
Ноутбук был приобретен новым и я единственный владец. Раньше всё было в порядке. Установка вашего ПО и запуск всех инструментов пока ничего не дал. Я не могу понять в чём причина?
Ваш софт и фирменный софт Dell сообщает что АКБ находится в отличном состоянии. Сама Windows 7 pro показывает что АКБ подключена к З/У, но сообщает что АКБ не заряжается. АКБ не заряжается даже при полном выключении или перезагрузке ноутбука.
Как решение я вижу возможность также перепрошить BIOS. Пожалуйста, помогите решить вопрос.
Спасибо!

С уважением,
Николай

1 answer

1442 views

Николай777

Apr 15, 2020 at 07:08 AM

Windows-related issues / Other Issues