958 questions
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about mouse

my pc keyboard and mouse is not working properly
317 views
Oct 24, 2020 at 06:27 AM
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ask

i have licence for home version
and i install pro version
how can i back to home v
281 views
Oct 23, 2020 at 04:28 PM
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Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
305 views
Oct 23, 2020 at 11:28 AM
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WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

298 views
Oct 22, 2020 at 01:19 PM
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PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
366 views
Oct 22, 2020 at 01:46 AM
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立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
308 views
Oct 20, 2020 at 06:43 AM
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Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

270 views
Oct 19, 2020 at 05:28 PM
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Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
355 views
Oct 16, 2020 at 04:14 PM
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Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

358 views
Oct 14, 2020 at 03:43 PM
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Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
307 views
Oct 14, 2020 at 09:09 AM
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Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

341 views
Oct 12, 2020 at 10:59 PM
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audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

263 views
Oct 12, 2020 at 01:42 PM
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Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

386 views
Oct 12, 2020 at 04:46 AM
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unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
269 views
Oct 09, 2020 at 06:24 PM
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Desktop

I have lost my icons on the desktop!
318 views
Oct 08, 2020 at 02:28 AM
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No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

398 views
Oct 07, 2020 at 08:05 PM
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Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

323 views
Oct 07, 2020 at 08:12 AM
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Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
350 views
Oct 05, 2020 at 09:43 AM
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Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
353 views
Oct 05, 2020 at 07:31 AM
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Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

294 views
Oct 05, 2020 at 02:13 AM
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Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

443 views
Sep 01, 2019 at 05:05 PM
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Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

442 views
Mar 08, 2020 at 09:16 AM
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Auslogics BootSpeed 11の設定をdefaultに戻す方法を教えて下さい

Auslogics BootSpeed 11を使い始めてまだ1週間程度ですが、あまり知識がないのにいろいろな設定を自己流で行ったので、これが最適な設定か分からなくなりました。
そこで、いちど設定をデフォルトの出荷時状態に戻すほうほうを教えて下さい。設定は再度考えて必要最小限に戻すつもりです。

442 views
Jan 06, 2020 at 07:07 AM
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Key

I cant find my real windows key even tho i brought it and it was online

441 views
Mar 30, 2020 at 09:29 AM
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Reklamation !

Wann hören Sie endlich auf mit Ihrer Reklame zu Bombardieren .Es ist sehr Làstig !!!! mit gruss M.Monnier

441 views
Jun 28, 2020 at 05:46 PM
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Why auslogics boostspeed can't solve this ?

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

440 views
Apr 27, 2020 at 08:32 AM
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Bought a TP link Bleutooth usb

Dear Support,

I have bought a TP link UB400 USB and inserted it in the USB port immediatly i had connection.
Then i update the drivers for windows from your package i bought two or 3 days ago and it updated the driver to Bleusolell drivers.
fter nothing seems to work anymore on bluetooth aspects.
Also the CSR software downloaded give me u huge pain because i could almost not removed it anymore.

I need the old driver from windows apperently that is not bluesoleil as this is not responding.

The Bleutooth usnb device i can see in the list of devices but will not react.


Thank you fore th help as suh.

regards Rob.

440 views
May 12, 2020 at 07:48 PM
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Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
440 views
Nov 10, 2019 at 07:11 PM
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Xтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».

Здравствуйте. у меня Auslogics BoostSpeed 12, программа шикарная. Но есть одни минус, когда она производит сканирование то отключается «Служба сенсорной клавиатуры и панели рукописного ввода». Эта служба нужна не только для компьютеров с сенсорными экраном, она отвечает за то, чтобы выводить слава по мере ввода букв, как в Android и IOS. Я печатаю ногой, и мне эта функция очень сильно облегчает печатать тексты в Windows 10. Чтобы Auslogics BoostSpeed 12 не отключала Службу сенсорной клавиатуры и панели рукописного ввода, в настройках программы я вынужден отключать пункт «Продуктивность», а эта сильно урезать функционал. Поэтому прошу в дальнейших версиях исправить эту проблему, чтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».
Александр

439 views
Dec 11, 2020 at 08:09 PM
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Pro Version

Considering the trial version does the job of speeding up my computer, what is the cost of the Pro Version?
439 views
Dec 22, 2020 at 02:05 AM
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defrag ssd

you product wants to defrag and tweak my ssd is this safe?

439 views
May 06, 2020 at 09:29 AM
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Windows Key

My windows key on my keyboard does not work and I have tried to run different tasks in the task manager and several other things but nothing seems to work. I saw on your website that this program can help.

439 views
Feb 22, 2020 at 04:07 AM
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Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

438 views
Sep 14, 2019 at 01:16 PM
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Bluetooth Connectivity

Only getting partcial connectivity on both KOSS wirless speaker and headset.
Currently the headset is showing "Connected Voice".
If disconnected it will show "Driver Error".
Please advise.
Thank you.

437 views
Aug 04, 2020 at 03:09 PM
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Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

436 views
Oct 27, 2019 at 02:31 AM
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registrazione su un terzo compiuter

Vorrei sapere a quanti dipositivi mi posso collegare .
Attualmente ne ho solo due e non riesco a collegarmi al terzo che non è mio ma di un mio collaboratore
435 views
Jul 01, 2020 at 05:00 PM
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Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
435 views
Mar 25, 2021 at 01:02 PM
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issue while booting

When I turn on my pc,
after windows logo a blank screen comes for about 3-4 min.
then a "please wait" loop comes which lasts for about 1 min.

My PC: It's a prebuilt "ACER Veriton series."

434 views
Sep 09, 2020 at 04:33 AM
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Add on Hardware recommendation

I'm thinking about installing "xtra PC" to rev up my Desktop. Does it really work?
If not, does boostspeed have a way of identifying bloatware?
Thank you!

434 views
Jan 05, 2020 at 08:39 PM
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RAM

Hi, what benefits I would get if I increase thr RAM to 16GB instead of 8GB as it is now? would that enhance the overall performance of my laptop?
Thank you

433 views
Jun 26, 2020 at 10:13 PM