958 questions
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about mouse

my pc keyboard and mouse is not working properly
317 views
Oct 24, 2020 at 06:27 AM
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ask

i have licence for home version
and i install pro version
how can i back to home v
281 views
Oct 23, 2020 at 04:28 PM
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Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
305 views
Oct 23, 2020 at 11:28 AM
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WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

298 views
Oct 22, 2020 at 01:19 PM
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PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
366 views
Oct 22, 2020 at 01:46 AM
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立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
308 views
Oct 20, 2020 at 06:43 AM
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Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

270 views
Oct 19, 2020 at 05:28 PM
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Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
355 views
Oct 16, 2020 at 04:14 PM
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Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

358 views
Oct 14, 2020 at 03:43 PM
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Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
307 views
Oct 14, 2020 at 09:09 AM
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Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

341 views
Oct 12, 2020 at 10:59 PM
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audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

263 views
Oct 12, 2020 at 01:42 PM
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Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

386 views
Oct 12, 2020 at 04:46 AM
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unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
269 views
Oct 09, 2020 at 06:24 PM
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Desktop

I have lost my icons on the desktop!
318 views
Oct 08, 2020 at 02:28 AM
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No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

398 views
Oct 07, 2020 at 08:05 PM
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Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

323 views
Oct 07, 2020 at 08:12 AM
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Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
350 views
Oct 05, 2020 at 09:43 AM
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Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
353 views
Oct 05, 2020 at 07:31 AM
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Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

294 views
Oct 05, 2020 at 02:13 AM
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Windows upgrade

Hi
I am using the BoostSpeed11 product prior to an effort to upgrade from Windows 7 to Windows 10.
I have tried before using the product but get the error message 0x8007042B-0x3000D Failure to migrate data on first boot.
I have just cleaned up the zero bytes folders, traces and duplicate files.
There is some thought that antivirus should be stopped while attempting the upgrade. I am presently using Eset internet security.
When performing the migrate data upgrade are all the files carried over? How much should be backed up?
Any hints you can provide will be gold.
In the event that I finally get the upgrade done which of your products should I install, and is it OK to leave the product I have
installed while performing the upgrade?
Eset has logged the driver checker of yours as a pup.What's the go there?

Regards
Petar

433 views
Dec 19, 2019 at 08:58 AM
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Update

Why do I have to go to the Microsoft Store for Updating to the new version..and have to buy the app before updating to work? I do not use Edge for anything and have Firefox and Chrome as my Browsers. Thank you
432 views
Jul 12, 2020 at 10:47 AM
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Повышенное потребление ресурсов

Периодически всплывает уведомление о повышенном потреблении ресурсов. По клику открывается Task Manager, из информации в котором я понимаю только, что процессор загружен на 100%, оперативная память тоже. Я и сам замечаю, что компьютер часто тормозит и процессор нагревается до 50 градусов.
Компьютер новый (моноблок Lenovo, W10), программ в автозагрузке не более десяти. Прежний моноблок, которому более пяти лет с W 8.1, на котором установлено гораздо больше программ, ведёт себя гораздо резвее.
И что со всем этим делать? В Task Manager не вижу каких-либо инструментов. Уж не сама ли ваша программа Auslogics Boost Speed 11 тормозит систему?

431 views
Apr 18, 2020 at 05:17 PM
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RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
431 views
Oct 26, 2020 at 01:20 PM
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bootspeed 5

I have bootswpeed 5 on windows 7. I recently purchases 11 for other windows 10 computer.. I downloaded 11 on windows 7 and now have access to bootspeed 5 and 11 on this 7 computer. Revo uninstaller does not show 5. best way to uninstall bootspeed 5? thanks, jimz

431 views
Feb 09, 2020 at 01:43 AM
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windows random shutdown

event viewer shows kernel power error after I restart the laptop.
kindly help thank you.
430 views
Oct 24, 2019 at 04:24 PM
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fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

430 views
Aug 17, 2020 at 09:27 AM
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toggle "attempt to change DNS" notification.

This appears to be a notification issue. I frequently switch my network usage to wireless, from ethernet, and back again. How can I configure Speedboost 11 NOT to notify me each time this occurs? Thank you!

430 views
Aug 20, 2020 at 06:34 PM
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Uninstall manager

Можно вернуть в Uninstall manager
количество установленных программ? куда то пропали...
Спасибо.

429 views
Mar 09, 2020 at 08:59 PM
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Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

429 views
Apr 08, 2020 at 06:38 PM
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Windows 11

Will Boostspeed be compatible with Windows 11?
428 views
Jul 06, 2021 at 06:09 PM
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Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
426 views
Jul 14, 2020 at 11:04 AM
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I think it's device issue, like my pc is just stuttering randomly for no reason

So my pc stutters randomly for one second or less or more, when im idle watching yt it happens for no reason, and when im playing games it happens more often and bc of it i can't play games smoothly and it wasn't like that before.
Pc specs:

- Intel Core i7-2600 CPU
- 8 Gb ram ddr3
- 1050 ti geforce gtx gaming
- Windows 10

424 views
Jun 27, 2020 at 01:13 PM
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Заблокировал утиллиту Disc Doctor

Приветствую! Как мне выйти из положения?
424 views
Jan 17, 2021 at 10:10 AM
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Fix Windows update error code 0x80073712

How do I fix Windows Update error code 0x80073712 using your BoostSpeed 11 software on my Windows 10 Pro computer. Your article on fixing this error code said you could repair is problem with your BoostSpeed 11 program.

Thank You.

423 views
Sep 12, 2020 at 09:31 PM
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BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

423 views
Apr 11, 2020 at 07:05 AM
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I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

423 views
Dec 27, 2019 at 02:53 AM
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Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)
423 views
Jul 23, 2020 at 11:45 AM
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On the subject of Devices

Yes I have tried the sugestions you mentioned in the previous answer. Problem is, do I have to remember to Unchek the devices every time I do click on the maintenance button and undue again and again?

422 views
Jun 16, 2020 at 06:03 PM
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password / login recovery to all auto filled sites

sites my broswer automatically logs me in; its not now since I used Auslogics BoostSpeed 11. I need my logins to work when I vists the sites.
422 views
Sep 27, 2020 at 05:58 AM