1777 questions

uninstall

How can I uninstall McAfee TechMate
501 views
Nov 07, 2022 at 06:22 PM

Windows 7

Auslogics scanned pc restarted now lost D drive How do i recover it
365 views
Nov 05, 2022 at 07:51 PM

How to stop Opera assistant

How do I turn off Opera assistant?
408 views
Nov 04, 2022 at 03:00 PM

booting

when i boot up it takes about 7 minutes---it has never been this slow and i dis-abled alot of progams..will your program help with this?
350 views
Nov 04, 2022 at 12:50 PM

BoostSpeed13 更新インストール

 ご担当者様
現在 BoostSpeed_12 使用中です。 _13 アップデートの購入続きを完了しました。 手順書に従う中で "ヘルプ" のプルダウン内に "レジスト"記述が無く、バージョンアップできない。正確な手順書をお送りください。
347 views
Nov 04, 2022 at 02:42 AM

перенос Windows

как произвести разделения диска что бы перенести виндус на другую часть диска ?
417 views
Nov 03, 2022 at 09:59 PM

Screen Size

Hi just wanted to ask when are you going to give us TV users a 300% option cos its hard to read at 4K
405 views
Nov 03, 2022 at 08:19 PM

wifi

wifi not connect
434 views
Oct 30, 2022 at 06:24 AM

Fragmentação de SSD

Meu Auslogics BoostSpeed 12, não está identificando meu SSD Patriot 480G.
470 views
Oct 29, 2022 at 06:03 AM

System Tray Icon Never Loads

I recently purchased Auslogics BoostSpeed 12 and I’m running it on Windows 10 VM, the user is a Standard user without any Administrative Privileges. This brings me to the question! Can this Standard user turn on the computer and BoostSpeed 12 loads and runs automatically including scheduled maintenance?
It looks as though all is fine until I restart the computer however, it’s not, the system tray icon never loads until I start the application manually, and before it loads an administrative Password is required. Is this normal and If so is there a workaround?
414 views
Oct 28, 2022 at 09:51 PM

Unable to open any image file via photos

I am getting an error when i am double clicking an image file, which normally used to open with "photos" app.

The error is "No such interface supported"

393 views
Oct 27, 2022 at 02:32 PM

PROBLEME CONNEXION

Bonjour,

J'ai un problème de connexion tant sur ma messagerie mails (Orange) que sur certains sites qui nécessitent notamment une connexion via FRANCE CONNECT ou les banques

Je pense avoir fait un bon nettoyage par votre biais mais en même temps je ne sais pas exactement ce qu'il faudrait supprimer...
Est-ce que le fait d,avoir Google Chrome est mieux ?
Est-ce que j'ai Kaspersky et CCleaner et maintenant Auslogics, ça ne fait pas interférance
car c'est vraiment des interférances : pas toujours les mêmes blocages mais toujours en début de connexion (par ex, quand je veux changer de comptes de messagerie alors que les 3 sont sur Orange...)

merci et à bientôt !
417 views
Oct 27, 2022 at 02:05 PM

Bootspeed 13 Pro | x64 version

Hello,

This is not a issue, it is a technical question about Bootspeed version availability.

I have recently installed a free version of Bootspeed 12 in my home computer. It is a nice-to-have product but noticed that it is a 32-bit version. Is a x64 PRO version also available?

Even if this is not the case, will the upcoming product version (Bootspeed 13 PRO) have a 64-bit version?

Thank you.
Best regards

Jorge Ambrosio

PS: My installation OS is MS Windows 10 Home, x64 version, with Intel i7 CPU, and 32GB of RAM.
518 views
Oct 26, 2022 at 10:28 AM

Desaparecen los textos

Buenas tardes,

¿como puedo resolver el problema de qué en ocasiones desaparecen los textos en algunos programas, emails, cuadros de diálogo, menús de ventanas y nombres en los íconos de archivos? y no reaparecen hasta que reinicio sesión en windows.
439 views
Oct 24, 2022 at 09:15 PM

of course windows 10 update assistant won't work for anybody with windows 10 version 10240

not kissing auslogics ass but your products work for me - i've purchased quite a few licenses from you in past 6 months

WHEN is auslogics going to create a new product designed specifically to -- F I X -- windows updates ?

Windows 10 update assistant desn't work, you can have a brand new laptop with windows 10 version 10240 and

you will NEVER be able to update to version 20H2

go online and google this famous problem yourself: '..... https://www.google.com/search?q=windows+won%27t+update+to+20H2&source=hp&ei=StRUY7SEMqaq5NoP3eG48AE&iflsig=AJiK0e8AAAAAY1TiWtOlcytSaQ4bxpid44eCLbIptM0H&ved=0ahUKEwi00cqi0vX6AhUmFVkFHd0wDh4Q4dUDCAk&uact=5&oq=windows+won%27t+update+to+20H2&gs_lcp=Cgdnd3Mtd2l6EAMyBQgAEIAEMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIFCAAQhgMyBQgAEIYDOhEILhCPARCPARDqAhCMAxDlAjoRCAAQjwEQjwEQ6gIQjAMQ5QI6CwgAEIAEELEDEIMBOgsILhCABBCxAxCDAToRCC4QgAQQsQMQgwEQxwEQ0QM6DgguEIAEELEDEMcBENEDOggILhCxAxCDAToICAAQsQMQgwE6CAgAEIAEELEDOgUILhCABDoICC4QgAQQsQM6CwguELEDEMcBENEDOg4IABCABBCxAxCDARDJAzoLCC4QgAQQxwEQrwE6DgguELEDEIMBEMcBENEDOg4ILhCABBCxAxDHARCvAToLCC4QgAQQxwEQ0QM6CAgAEBYQHhAKUKbjAViXtwJgyIEDaAJwAHgAgAGBA4gBuxuSAQkxMC4xNi4xLjGYAQCgAQGwAQo&sclient=gws-wiz ......'

Anyways, i'm sure if you auslogics geniuses could create a product that would diagnose te installed Windows 10 -- even

a FRESHLY INSTALLED COPY - and then figure out how to FIX WINDOWS 10 UPDATE it would be great

everytime, i've used windows assistant or used their diseased updare system, my brand new lapop automatically

UN-INSTALLSthe 'update' upon reboot.

good luck, you have a winner on your hands should you FIX the hateful microsoft update problem

really, windows and microsoft SUCK as bad as mscintosh/apple and Their endless built-in-obsolete operating systems

for now ? i've DISABLED all windows updates except for DEFENDER updates every 48 hours

sincerely

lynnpokemonojeff (i will NEVER AGAIN attemptto 'update' my windows 10 version 10240

481 views
Oct 23, 2022 at 05:51 AM

Errors 0x80070091 and 0x8007016a

Can the pro version of Auslagics find and repair the cause of errors 0x80070091 and 0x8007016a?
438 views
Oct 22, 2022 at 09:18 PM

tray icon

when you see the red x in the tray icon, how are you suppose to know what is it that needs to be fixed by boostspeed?
515 views
Oct 21, 2022 at 05:55 PM

DirectPlay issue

Every since I installed Auslogics driver updater I keep getting a message that I need to install directplay. Directplay won't install on my computer and if I choose to skip the installation the attached notification constantly comes up. Is Auslogics driver updater or Bootspeed calling for this outdated windows feature. If I uninstall driver updater I don't get that notification.
384 views
Oct 21, 2022 at 05:25 PM

printer does not print after running Auslogic

can you help to sort out problem with printing after "optimisation" of notebook by running Auslogic. Aslo smart car readerstopped working. Card reader was not recognised, one of the services was disabled by the Booster. Smart card reader problem was solved by enabling the service, but the printer does not work still.
392 views
Oct 20, 2022 at 12:38 PM

nettoyage Registre + defragmentation

Bonjour,

J'ai lu qu'il ne fallait pas trop nettoyer le registre, on risque de perdre des données essentielles. J'ai lu également qu'il ne fallait pas dégragmenter le disque trop souvent, est-ce vrai ?
379 views
Oct 19, 2022 at 06:40 AM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

866 views
Jan 21, 2022 at 02:50 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

866 views
Nov 12, 2020 at 01:09 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
864 views
Jan 30, 2021 at 02:56 PM

Foreign language for BootSpeed 11

Is there a french translation for BootSpeed 11 ?
If no, do you plan to translate it next?
With thanks for your answer.
cordially
Patrice Vivin

864 views
Jul 25, 2019 at 04:33 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
864 views
Jul 30, 2019 at 02:23 PM

h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

864 views
Jun 30, 2020 at 04:15 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
864 views
Mar 19, 2021 at 07:46 PM

If the internet is cut off around the world

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

864 views
Mar 27, 2021 at 09:53 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

864 views
Jan 14, 2021 at 08:24 AM

Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
863 views
Dec 17, 2020 at 10:22 PM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
863 views
Dec 18, 2020 at 05:19 AM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
863 views
Jun 01, 2021 at 05:12 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

863 views
Oct 22, 2020 at 01:19 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

862 views
Sep 09, 2019 at 06:44 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
862 views
Mar 16, 2021 at 08:04 AM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

862 views
Oct 27, 2020 at 11:59 AM

Internet Optimization

Hello. i get free version of boostspeed and i see there is internet optimization that needs pro version and before i try to upgrade i want to ask what it is about, how dose this optimazies my internet? i have problems playing online games and i hear that windows 10 needs optimization for better gaming experience, dose this will help?

862 views
Jan 23, 2021 at 01:58 PM

Не очищается корзина

Не могу очистить корзину,требуется разрешение администратора компьютера,кроме меня больше нет пользователей на этом компьютере !
Восстановить файлы не получается,очистить нельзя,вырезать тоже,проверял компьютер на вирусы и делал проверку дисков,всё хорошо
Что делать,как очистить корзину ? Меня это очень раздражает !
Windwos 10 x64

861 views
Nov 09, 2020 at 07:12 AM

Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

859 views
Nov 13, 2019 at 09:57 AM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

859 views
Dec 04, 2019 at 08:38 AM