1050 questions
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Slower Internet Speeds

Hello, I have verizon gigabit internet. Since February I built a pc and was enjoying 700 mbps speeds using ethernet connection to my Nighthawk XR500. For the last couple months, I have been experience under 50 mbps speed and cannot figure out why. I have tried updating drivers and software and firmware but nothing has worked. I purchased boostspeed and optimized but has not worked. Any help would be appreciated. I get speeds of around 500 to 600 on my phone.
349 views
Dec 24, 2020 at 01:46 AM
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Camera and Microphone

How do I unlock my camera and microphone?
398 views
Dec 23, 2020 at 08:38 PM
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Unmount drives

Please tell me why on earth your programme needs to unmounts two drives after the defragmentation process, the one (J:\) that has been defragmented and the other one (O:\) that was not touched by any process of the defragmentation. Only restarting the Win10 operating system made the drives be mounted again, even a partitioning programme (MiniTool) did not find the drives before restart! Next question: how do I prevent this from happening again?
Thanks for your well appreciated help.
331 views
Dec 22, 2020 at 11:19 AM
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HDD Spindown Automatically

Hello, When i restart my computer. hard drive automatically spindown and spinup when system load windows...any suggestion??
360 views
Dec 22, 2020 at 10:51 AM
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Pro Version

Considering the trial version does the job of speeding up my computer, what is the cost of the Pro Version?
496 views
Dec 22, 2020 at 02:05 AM
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error code 0xc00000e5

Can I fix this error in your program, or do I seek help elsewhere?

398 views
Dec 21, 2020 at 08:12 PM
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acsses denied in changing windows services

hey!
i want to install an app update from windows store but i recieve an 0*80070422 and as i searched it heads to a disibled windows update service in windows services panel and i wanted to turn it on and change its status from desibled to automatic but it keeps accsess deniding what should i do plese step by step and im sure about my administrator acssess
370 views
Dec 21, 2020 at 11:08 AM
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cd rom not working or wireless mouse

cd rom or usb for wireless mouse wont work after i did a recovery on my windows 10 laptop
334 views
Dec 20, 2020 at 11:26 PM
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Unwanted sound

A day ago my windows 8.1 laptop started to say a word that sounds like Paul. I was listening to news and it appeared as if scheduled every10 seconds. Now even with no user task running I still hear the word. Any ideas?
403 views
Dec 19, 2020 at 09:22 PM
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Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
320 views
Dec 18, 2020 at 11:09 PM
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hotkeys

shift key turns my second monitor
left alt reboots my computor
windows key turns off my first monitor
347 views
Dec 18, 2020 at 06:58 AM
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WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
392 views
Dec 18, 2020 at 05:19 AM
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Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
328 views
Dec 17, 2020 at 10:22 PM
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Registry Cleaner 9 ¿Es similar al antiguo Pc Tools Registry Mechanic?

Adquirí su producto hace poco y me ha agradado en la forma que funciona y los resultados que me ha brindado al limpiar el registro.

Mi pregunta es ¿Qué diferencia hay con Registry Cleaner 9 a lado del antiguo Pc Tools Registry Mechanic? Comprendo que la aplicación Registry Mechanic tiene seis años que se descontinuó, pero me gustaría saber si Registry Cleaner 9 tiene algoritmos parecidos o diferentes a los que usaba el Registry Mechanic al momento de escanear y de limpiar el registro, o si Registry Cleaner 9 fue creado desde cero. Simplemente para resolver esta duda que tengo.

Agradezco de su tiempo y saludos.
363 views
Dec 17, 2020 at 03:00 AM
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No sound after connectin phone with bluetooth

Sometimes i like to connect my phone to my pc with bluetooth so i can listen music while playing games (is easier to change music or control volume). Today i connected the phone to pc, it shows is connected but when i play music i can t hear anything in pc`s speakers. I opened task manager, and i saw that Bluetooth User Suppor Service is stopped and i can t start it. I click start but nothing happends. Please help
454 views
Dec 15, 2020 at 09:45 PM
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Problem with VPN

I ran a scan using the new version of the software and now I can't get any VPN to run. I uninstalled the Mozzila one and attempt to reinstall it simply hangs. I also couldn't get back into Windows without having to change my Microsoft password - the pin wasn't rconginized. At this point I'm not sure where to go.
391 views
Dec 15, 2020 at 06:08 AM
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Error system

При работе с Windows 10 постоянно висит система и в диспетчере задач отображено что загрузка диска 100%
382 views
Dec 14, 2020 at 06:18 PM
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Errore generico su account hotmail.com

Ho un account hotmail su cui accedo senza nessun problema. Alcune app ed alcuni programmi mi danno errore generico sull'account e quando provo a correggerlo mi si apre il correttore di windows 10 che rimane fermo senza riuscire a corregere niente. Allego alcune slide esplicative
394 views
Dec 13, 2020 at 06:17 PM
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Зависание

Добрый вечер! Сегодня завис компютер и никак не отвисал, пока не выключил с кнопки, совсем недавно была установлена система и диск ссд

426 views
Dec 12, 2020 at 04:01 PM
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Disk Defrag

Hello

what are the differences between Disk Defrag Pro and Disk Defrag Ultimate ?

If I installed Disk Defrag Ultimate, can I uninstall Disk Defrag

thanks
Paul

411 views
Dec 12, 2020 at 09:44 AM
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Internet Explorer re install

Bonjour !

J'ai besoin d'utiliser internet Explorer pour activer un service (système d'authentification qui ne fonctionne qu'avec IE)
Or je ne trouve plus IE sur mon poste. Il n'apparait pas dans Panneau de configuration\Tous les Panneaux de configuration\Programmes et fonctionnalités\Activer ou désactiver des fonctionnalités windows

Je ne me souviens plus comment je n'ai dé"sisntallé, et je me demandais :
- si c'est un tweak de Bootspeed qui l'a désinstallé?
- comme faire pour le ré installer?

J'ai essayé de le re téléchargé en online et en offline mais impossible de termienr l'installation. Soit un message me dit qu'une version plus récente est installée, (Edge), soit l'installation s'arrête sans message d'erreur.

Merci !
Sylvain

PS : la sous-catégorie est obligatoire, mais Internet Explorer n'était pas listé, j'ai donc choisi une valeur approximative

553 views
Jun 30, 2020 at 09:31 AM
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Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

553 views
Jan 15, 2020 at 10:40 PM
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старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

553 views
Feb 10, 2020 at 02:40 AM
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Windows 11

Will Boostspeed be compatible with Windows 11?
551 views
Jul 06, 2021 at 06:09 PM
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Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

550 views
Jun 08, 2020 at 08:17 PM
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I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
550 views
Jul 06, 2020 at 06:56 PM
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No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

549 views
Mar 12, 2020 at 11:58 AM
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Standard SATA AHCI Controller

I successfully uupdated all my outdated drivers using the Update Drivers app, except this one:

When I attempt to update driver for Standard SATA AHCI Controller the boot device becomes unaccessible, and I need to reset the system with restore point.

Do I really need to update it, and if yes then how I can resolve this issue

549 views
Jul 01, 2020 at 01:12 AM
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default_error_stack

While running the BoostSpeed full system scan, it was taking forever, (around 50 minutes to get to 25% of scanning files). I checked the details and found that it was working its way through the default_error_stack files (several hundred thousand of them) in the windows\system32 folder. because of this I stopped the scan and now need to know how to get rid of these files or get BoostSped to bypass them

548 views
Jul 24, 2019 at 07:34 AM
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Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
548 views
Sep 16, 2020 at 05:48 PM
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Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

547 views
Mar 10, 2020 at 11:42 PM
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first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

546 views
Feb 16, 2020 at 06:17 PM
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Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

545 views
May 17, 2020 at 02:42 PM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
543 views
Jul 07, 2020 at 04:16 AM
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Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

543 views
Oct 22, 2019 at 02:31 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
540 views
Apr 02, 2020 at 01:36 PM
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My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

540 views
Apr 15, 2020 at 03:02 PM
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Japanese IME Not Working After Using Auslogics Boost Speed

As it says on the title - after using Auslogics Boost Speed to clean up my computer, my Japanese IME stopped working. The options to input using the various keyboards disappeared and reinstalling the language did nothing. Restarted my computer, tried fiddling around and it won't come back. I've attached a picture of how it should look normally and how it looks now. Any help with getting it back would be appreciated.

539 views
Nov 22, 2019 at 09:20 PM
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неисправность воспроизведения через блютус

музыка через блютус стала подклинивать

539 views
Jun 20, 2020 at 05:15 PM
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Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

538 views
Mar 28, 2020 at 01:52 AM