1776 questions

icon in system tray

auslogics tray icon has an x through it. why?
406 views
Oct 17, 2022 at 05:02 AM

HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
485 views
Oct 14, 2022 at 08:06 PM

the best way to free-up dwindling space on my diskdrive

My computer is slowing down more and more as I use up more diskdrive space. It is an older computer but has been super reliable until very recently. What is the most effective way to free-up hard drive space to allow Windows to be more efficient?
364 views
Oct 14, 2022 at 04:33 PM

How to upgrade a graphics card

According to Auslogics Tweak Manager my graphics card needs a upgrade
My graphics performance is at 5.1 and the average sytem performance is 7.5.
How do I upgrade my graphics card?
427 views
Oct 14, 2022 at 02:20 PM

Breakaway Pipeline

My Breakaway Pipeline is listed as a problem. How do I correct this?
622 views
Oct 14, 2022 at 12:37 AM

no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
475 views
Oct 12, 2022 at 03:37 PM

come fare puòizia nella sezione servizi

Come abolire o disabilitare i servizi poco utili? C'è un sistema in automatico? Grazie.
405 views
Oct 11, 2022 at 04:54 PM

Documents not opening

For some reason I cannot open any of my previous microsoft office documents, not work nor excel. When I choose to open them it says "You'll need a new app to open this .docx file" Look for an app in microsoft store. Says same when trying to open Excel documents. It was fine last time I used it about a week ago and now cant open any of my documents, nor word blank document templates.
387 views
Oct 07, 2022 at 01:54 PM

Delete program

HelloI
I want to delete Auslogic Windows Slimmer 3, and later on reinstall.
When i try to delete via windows delet program i got a red messeage that systemresponsebility have bloocked
for unistall.

Why is that ?

best regards
arve fotland iversen
Norway

arve-iv@online.no
387 views
Oct 05, 2022 at 08:58 PM

いくつかの調整を有効にするため、

マイダッシュボ-ドを実行すると終了した後に

【いくつかの調整を有効にするため、コンピューターを再起動する必要があります。】

最近 上記のような表示が出ます、再起動してもマイダッシュボ-ド実行後に

何度も表示されます どうすれば改善されるのでしょうか。 
386 views
Oct 04, 2022 at 11:11 AM

My ETS5 still crashes

My ETS5 still crashes upon opening. Is there some function in the registry cleaner that I have overlooked?
405 views
Oct 03, 2022 at 10:37 AM

win 11 login issue

my laptop was set up with a email the i had to stop using because it was hacked, now when i try to log in the first login that is i see located in the center of the screen, that is the one that has the old email address. i also have two other emails that show up at the same time in the lower left side of the screen, either one will get me in, the old email will not let me get in, how do i remove the old email address from the login screen and pick of one of the two for primary login?
432 views
Oct 02, 2022 at 04:11 PM

SONICWALL

I am 76 and live in a nursing home in NY. I have a Dell Inspiron 5570. I have my own room and use Windows 10. A predatory fire wall was installed by someone not me a few months ago. I hate it and want it unistalled. It question links I try to open in my email.
I use wi fi provided by the nursing home. I have Searched the internet and it say to uninstall it thru the programs file. It's not there.
There is a more omplicated way but I am not that literate to use it. It was likely installed by the nursing home to prevent employees from watching porn on company equiptment. But residents have their own line and work is seperate.
392 views
Oct 01, 2022 at 06:44 PM

Voice recognition does not work

Upon starting I get a message that voice recognition can not be started - that I have to correct the language in the master control. I have been trying for months to find that and can't get it to work. HP has been no help at all. I bought this for voice to type usage in Microsoft Word, but can not get it to function
340 views
Oct 01, 2022 at 02:05 PM

inaccessible boot device

After updating 26 drivers on my lenovo ideapad it now fails to start and will not even go into safe mode, cant do automatic repair or anything. help, not this pc!
470 views
Sep 29, 2022 at 02:07 PM

wifi conection

What window is useful for all?
418 views
Sep 27, 2022 at 02:42 PM

Сброс программ

При запуске игры, ноутбук начинает перезагружаться.
423 views
Sep 26, 2022 at 03:11 PM

Bluetooth driver

When I bought this I ran a scan and was using my wireless mouse after the scan I was unable to use my mouse. Would this software delete my driver if so how would I get it back?
403 views
Sep 26, 2022 at 03:40 AM

Microsoft Works 9.0

I'm running Windows 10 on my Lenovo Thinkpad pc. For several months, Microsoft Works 9.0 Word Document takes about 55 seconds to initally open the first file. After that, it opens files in less than 5 seconds. I've done Repair and reloaded the software several times with no impovement. Microsoft Word works fine, opening files in less than 5 seconds. Any thoughts?

353 views
Sep 24, 2022 at 08:24 PM

Microsoft EDGE

I'm becoming more than agittated with the over aggesive nature of this program trying to delete my browser and inserting itself on my system. Is there away of gettin this stiopped, have sent a number of e-mails to microsoft, windows insider and others. Any guidence you can supply will be greatly welcomed.

Tom Lalonde sargontomnetscape.net
432 views
Sep 23, 2022 at 05:35 PM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1117 views
Feb 01, 2020 at 05:27 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1116 views
Dec 30, 2020 at 11:02 PM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1116 views
Jan 05, 2020 at 01:38 PM

DWM.exe

Hallo,
warum geht bei obigem Prozess ständig meine CPU derartig in die Höhe, dass oft 40-50% davon verbrucht wird.
Sobald ich mehr als zwei Aktionen durchführen will, Internet und ein normales Programm, w.z.B. BoostSpeed,
dauert es ewig bis sich was tut.
Ich habe shon etliche Dinge mit dem Boost Speed eingestellt und verbessert, aber große Änderungen hab ich
bisher nicht feststellen können.
1114 views
Jun 15, 2020 at 04:17 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1111 views
Aug 17, 2020 at 09:27 AM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1110 views
Nov 12, 2020 at 12:01 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1106 views
Sep 12, 2019 at 10:56 PM

help needed

Hi, I don't think it's about you, but if you can help me I'll be very grateful.
i have two devices
1.micro sd 16GB apacer
2.flash memory 16GB apacer
these two device now is WRITE PROTECTED and i have download every tools and tricks exist in world for flash these but no one responding.
now pls pls pls pls pls pls help me in my country there is no official represent from apacer or others pls help me tnx a lot and i very respect u and ur works and apps

respectful.TOOFAN

1103 views
Apr 16, 2020 at 08:42 AM

Richiesta di un consiglio

Buongiorno,
desideravo un Vs. consiglio:
sono già in possesso di Auslogics Disk Defrag 9.

Per migliorare in generale le prestazioni del mio computer sono indeciso se acquistare:
A) Driver Updater
oppure
B) BoostSpeed 11

domanda: BoostSpeed 11 include già anche Driver Updater ?

... non vorrei acquistare programmi uguali ...

Cosa mi consigliate di acquistare? Driver Updater oppure BoostSpeed 11 ?

Grazie e un cordiale saluto.

1102 views
Feb 11, 2020 at 10:46 AM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1099 views
Aug 24, 2019 at 12:26 PM

Error 1605 and 1628

I am facing problem about error 1628 and 1605,can you help me to solve this problem?

1099 views
Dec 08, 2019 at 07:39 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1099 views
Nov 03, 2020 at 06:14 AM

WordPad problem

Have tried (for years) to learn WORDPAD to start-up in landscape and not portrait. That goes for saving 'in Landscape' and seeing it change to Portrait when opening the member. (HRMPF)

Think, it's the only problem I have with my PC and now ALL problems in the future are taken good care of with your comprehensive
system, thank you.

Regards
Henning Reckey
1097 views
Jul 02, 2020 at 03:06 PM

Pro Version

Considering the trial version does the job of speeding up my computer, what is the cost of the Pro Version?
1096 views
Dec 22, 2020 at 02:05 AM

Demande Information

Bonjour,

Comment faire pour Rechercher des fichiers doublons sur un Réseau NAS

Avec mes remerciements

Courtoisement

Jacques LOGEAY

1096 views
Jul 18, 2020 at 06:14 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1096 views
Nov 10, 2019 at 07:11 PM

Internet Explorer re install

Bonjour !

J'ai besoin d'utiliser internet Explorer pour activer un service (système d'authentification qui ne fonctionne qu'avec IE)
Or je ne trouve plus IE sur mon poste. Il n'apparait pas dans Panneau de configuration\Tous les Panneaux de configuration\Programmes et fonctionnalités\Activer ou désactiver des fonctionnalités windows

Je ne me souviens plus comment je n'ai dé"sisntallé, et je me demandais :
- si c'est un tweak de Bootspeed qui l'a désinstallé?
- comme faire pour le ré installer?

J'ai essayé de le re téléchargé en online et en offline mais impossible de termienr l'installation. Soit un message me dit qu'une version plus récente est installée, (Edge), soit l'installation s'arrête sans message d'erreur.

Merci !
Sylvain

PS : la sous-catégorie est obligatoire, mais Internet Explorer n'était pas listé, j'ai donc choisi une valeur approximative

1095 views
Jun 30, 2020 at 09:31 AM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1094 views
Oct 26, 2020 at 01:20 PM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
1092 views
Jul 14, 2020 at 11:04 AM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1092 views
Oct 27, 2020 at 07:40 PM