1903 questions

Notices

I am the target of a very vicious hacker. A short time ago I receieved a notice from Auslogics of a new file that had recently been added into my system. I checked to understand more, then deleted it. However, I was lucky to see this notice. If I am away from my desk and a notice pops up I may miss it. How can I keep track of notices you send so I can circumvent any threats?
779 views
Dec 29, 2022 at 12:17 AM

Random ping spikes

Recently, while I play games my computer has random lag spikes for a few seconds. My computer isnt even a year old yet and just started doing it, how do i fix it?
788 views
Dec 28, 2022 at 11:54 PM

The Wireless Network Adapter cuts out

I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.

What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.

Thanks...Shane Ostrom

792 views
Dec 28, 2022 at 08:20 PM

Boost Speed

The registry cleaner tells me it has cleaned 14000 or so items from Installed Programs. When I reboot and restart the process, i t still finds the same number of items.

Please advise.
778 views
Dec 27, 2022 at 08:17 PM

Slow startup

Good day, old person here.....

I am using Windows 10, do I need both Google Chrome AND Microsoft Edge? I sometimes receive a message from Auslogics saying I may have a privacy issue and that I should look at my privacy settings... but as there is no indication of what the privacy setting should be or what has changed, I don't know what I am supposed to be checking.

Patience and any help offered would be much appreciated!

Thanks & regards
Jacqueline Collier
757 views
Dec 27, 2022 at 09:45 AM

Empty Folder Cleaner and Windows

Does the Empty Folders Cleaner differentiate which folders should and should not be deleted in the Windows OC? The tool identifies hundreds in my C drive, and I assume those in the Windows' System, Program Files, Windows32, etc. should NOT be deleted, but I can't tell.
815 views
Dec 26, 2022 at 05:01 PM

duplicate files

Which duplicate files are safe to remove?
775 views
Dec 26, 2022 at 01:39 PM

Unable to update Windows 11 to 22H2....

My computer has stopped being able to use Windows Update to install normal updates, including Windows 11 22H2. All software and drivers are up to date. I have late generation motherboard (Asus Rampage VI Extreme), intel CPU 10980XE, and nVidia 3090. I have followed multiple scripts from the internet to clean out the software update folder. Any ideas?
763 views
Dec 25, 2022 at 08:29 PM

Löschen von Dateien

Hallo
bei mir ist eine " .pfx" Datei verschwunden. Unter Schnellzugriff wird sie noch aufgeführt. Im angegebenen Pfad steht sie nicht mehr. Was kann der Grund sein?
Herzliche Grüsse
Norbert Anderss

Antwort bitte in deutsch.
692 views
Dec 23, 2022 at 10:14 AM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
793 views
Dec 22, 2022 at 08:47 PM

fragmented files

How do i get rid of the files that stay fragmented after defreagging ... i want to see all green or blue not red and yellow files after defrag .. are those files slowing my macjhine down and possible trojans in my system ?
715 views
Dec 22, 2022 at 07:07 PM

logiciels parasites

le lancement du courriel gmail et de google est vraiment très long.
d'autre part j'ai un une fenêtre d'information qui s'affiche de manière intempestive lorsque je suis connecté. Le logiciel qui a l'air de venir de windows, n'est pas supprimable
708 views
Dec 21, 2022 at 06:51 PM

How to allow advertisement come through Dailymotion application and website, whilest blocking advertisement traffic on every other website and application?

Dailymotion website, and Dailymotion.com website are conditioned to provide their services, under the condition the advertisement traffic is alloewd whilst providing their service.

If the advertisement is blocked, the service from dailymotion application and dailymotion.com website are not provided, due to their provisional condition of their service.

In short, how to undo the add block [advertisemnt bloc] feature from the Auslogic BoostSpeed 13?
713 views
Dec 21, 2022 at 11:21 AM

unnessasary delay

1, Why it take more than 10 to 15 minutes to open up BoostSpeed 12 ??

2, Why it takes more than 4 hours to finished the Deep Disk Cleaner ?????
682 views
Dec 20, 2022 at 02:23 PM

Rescue Center

HABE FOTO dUPLIKATE GELÖSCHT UND INS RrESCUE cENTER VERSCHIEB EN LASSEN:
wIE7WO finde ich das Rescue Center, für den Fall, dass ich die gelöscghten wiederholen möchte?
776 views
Dec 19, 2022 at 03:16 PM

ПОМОГИТЕЕЕЕ

здравствуйте что означает система прирываний
710 views
Dec 18, 2022 at 05:34 PM

Windows 11, PC Sleeps when it shouldn't

My W11 (Home edition) desktop PC has the following settings

'Power mode' set to 'Best performance' and

'When plugged in, put my device to sleep after' set to 'Never'.

Despite this, the PC goes to sleep after a few minutes of being idle, which in turn kills RDP sessions which I do not want to happen.

There must be other settings somewhere which are overriding the 'Never' setting. Please help me understand what they are and how to change them.

Thank you and best regards
Phil Parkin
754 views
Dec 17, 2022 at 12:02 PM

Bootspeed pro

I own a copy of Bootdspeed Pro. I cannot delete the Google cookies from Protect browser.
Help.

Dr. Brian Casey
898 views
Dec 17, 2022 at 01:22 AM

Programa não esta fazendo scan

Quando eu peço para fazer varredura o programa interrompe e apresenta o seguinte log
835 views
Dec 16, 2022 at 12:47 PM

SYSTEM SCAN

I have boostspeed 13 Pro. When I do a system scan, the results come back so many mb deframented, etc. But when I resolve, it only clean sonme of them. Maybe 10 mb less. It cleans less on defrag and junk. If i scan again, it cleans all. Why should I have to do it twice? Also, can I set up system scan to be automatically done? And if I can, how do I do it? Please advise.

Thank You,

Doug
gambichler5@aol.com
770 views
Dec 15, 2022 at 09:38 PM

Brightness not working proper0lly

Hello!
its been a while my brightness doesnt work at the 2 and 3 level i will experience this issue every time when i sign in with a microsoft account doesnt matter what windows laptop it is in every laptop when i sign in with microsoft the brightness doesnt works on 2 and 3 level
plz help
tnx
1317 views
Nov 29, 2020 at 06:46 AM

Malware

can auslogics check for malware?
C:\Program Files\Supremo Tribunal Federal\Sistema Operacional Microsoft® Windows®\ subfolder

this just showed up in my startup today - never saw it before and from what I read can be OK or can be an infection

I need to know if it is OK to keep it or try to remove it

1317 views
Aug 26, 2020 at 02:08 PM

Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
1315 views
Nov 04, 2021 at 08:38 AM

Formula not working correctly

when formulating a two page expression, the first page is not reading the second expression. I have given you the two formulas - I would hopefully like to have this sorted; if possible.

the first one should denote the year: In this case 2020

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

The second shouldgive me the first day of the year:

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

Question, is this even possible?

1314 views
Oct 01, 2020 at 01:28 AM

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
1314 views
Apr 18, 2021 at 08:15 AM

Windows Settings

I can't access my Windows Settings. When I try to access it the page shows and then goes away. Can your software fix this issue?

1313 views
Jun 10, 2020 at 05:18 AM

Print spooler issues

My computer keeps dropping its print spooler. I reload windows and it works until I install Auslogics Speed Booster. Any fixes?

1313 views
Jun 26, 2020 at 08:49 PM

Malware install failure error

see attached. This happens every time. Chrome, Brave will not allow. Edge gives error.

1313 views
Feb 21, 2021 at 10:49 PM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1312 views
Sep 06, 2020 at 05:37 AM

Режим сна

Ноутбук периодически внезапно сам уходит в режим сна, хотя данную возможность я выключил. Происходит в любое время и в любой момент. Хоть в браузере сижу, хоть в игры играю. Резко гаснет экран и ноутбук оказывается в режиме сна из которого потом приходится выходить
1312 views
Jul 30, 2020 at 10:34 AM

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

1311 views
Jun 16, 2020 at 06:42 AM

Windows 11 beta

Hi,
Next week I'll be updating to Windows 11 will I still be able to use Boostspeed on that OS without doing any damage?
1311 views
Jun 16, 2021 at 06:58 PM

free space

im trying to get this game called genshin impact, however it says i need more space despite the fact that i deleted everything that came to mind whether it would be pictures or games, i even tried to uninstall things from settings
i need help, apparently theres nothing else i can delete but i know for sure there is another way

1311 views
Jan 15, 2021 at 07:33 AM

Failed Windows Updates

Why can't I update to the latest Windows 10 Pro update? I have Windows 10 Pro with 16 G Ram and 2 1/2 TB of hard drive.

(2019-10 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4517389) - Error 0x80070002)

My system is a Lenovo Think Centre w/I5 Processor.(M91)
1309 views
Oct 30, 2019 at 05:57 PM

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
1308 views
Oct 01, 2020 at 03:56 PM

Unable to Send / Receive emails

Since installing your software I am now unable to receive email via MS Outlook -

1308 views
Apr 08, 2020 at 06:38 PM

POST interruption

What could be the problem when most of the time during Boot on Message "Warning System Boot fail or post interruption".

Press continue or press del to load bios setup.

1308 views
Apr 27, 2020 at 08:51 AM

issue while booting

When I turn on my pc,
after windows logo a blank screen comes for about 3-4 min.
then a "please wait" loop comes which lasts for about 1 min.

My PC: It's a prebuilt "ACER Veriton series."

1307 views
Sep 09, 2020 at 04:33 AM

Система

При долгой работе Виндовс 10 начинается полная загрузка Оперативной памяти!! Что сказывается на производительности компьютера!
1306 views
Jan 24, 2020 at 09:15 PM

Regarding default setting problem

I am unable to set WORD 2016 as my default app, i tried all the solutions i came accross but could not do it, clarify and resolve it kindly

1305 views
Jun 16, 2020 at 03:55 AM