1795 questions

Defrag Ultimate

I have Boostspeed 12.

Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?

Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?

Thank you.
613 views
Apr 14, 2022 at 01:46 AM

transferring data and Auslogics

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

567 views
Apr 12, 2022 at 08:41 PM

BoostSpeed wipes out VS2022 install data

Whenever I run the Boostspeed scan it wipes out all indication of my VS2022 installation. After the Boostspped run Visual Stuio VS2022 installer states there is nothing installed. Must restore with backups.

Please advise.

536 views
Apr 12, 2022 at 12:02 AM

doublons

Bonjour , existe-t-il un logiciel (facile) , pour éliminer tous les doublons automatiquement ( sans cocher toutes les cases de tous les doublons ) . Merci , cordialement

565 views
Apr 11, 2022 at 08:14 AM

High System Usage

I keep getting a High System Usage mesage from Auslogics, although run windows pro 10 with 8gig of memory on this old desktop but I never get it on my laptop with much the same programs.
404 views
Apr 10, 2022 at 12:39 PM

Desframentação de SSD

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?

What emptied by downloads folder

I recently did a scan and later a deep clean, I now find my dowloads folder is empty
477 views
Apr 08, 2022 at 04:46 PM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David
650 views
Apr 07, 2022 at 07:31 AM

Problems with Windows Update-Valentin Batalak

Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak
571 views
Apr 07, 2022 at 07:15 AM

slow response time on windows right-click

read your article on slow right-click functionality and evaluating your product; where do i find the option to troubleshoot this issue
507 views
Apr 04, 2022 at 09:16 PM

Why does boostspeed try to defragment SSDs?

Why at all? Especially when Diskeeper 18 from Condusiv is running? How can I disable just that portion of Boostspeed so it never interferes and puts unnecessary load on the SSD?
652 views
Apr 04, 2022 at 08:42 PM

Windows Security Center

Hello, Every since I installed Auslogics boostspeed today, my Windows Security Center will not turn on. In fact, it is greyed out and won't let me turn it on. I would like to get this fixed ASAP
608 views
Apr 04, 2022 at 04:12 PM

suppression des fichiers en double (copies)

Bonjour, je souhaite supprimer avec votre logiciel les fichiers en double
Quelle est la marche à suivre ?
merci de votre aide
André
520 views
Apr 02, 2022 at 12:16 PM

Taille des lettres

Comment augmenter la tailles des caractères, pour rendre les textes plus facilement lisibie.
480 views
Apr 01, 2022 at 01:13 AM

rendre les textes plus lisibles

Comment augmenter la grosseur des caractères, pour les rendre plus lisibles.
558 views
Apr 01, 2022 at 01:10 AM

new laptop

can i delete boostspeed off my computer and install on a new one?
500 views
Mar 31, 2022 at 05:35 PM

тормозит видео в браузерах

здравствуйте тормозит видео и графика в гугл хром процессор amd e 240 видеокарта radeon hd 6310grapchics windows 7 максимальная как избавится от лаганий ноутбука и видео
530 views
Mar 30, 2022 at 05:26 PM

Defrag and optomize problems

I have problems with defrag and optomize - it takes hours to complete the process. My previous version did not have that problem. It is so bad that i use windows defrag instead of Your defrag --- any ideas as to why???
580 views
Mar 30, 2022 at 12:47 PM

Bluescreen after using Driver Updater

Hi there,

Just installed my Driver Updater on my new PC and after updating the drivers and a required restart I get a Bluescreen with the message "Inacessible Boot Device" adn restarting does not help, nor does turning the desktop off and on again.

What to do now?

Christoph

PS: The "Device" above is probably incorrect as I'm writing this from my laptop.
731 views
Mar 29, 2022 at 12:19 AM

Good Day

Hi,i have a question i would like to ask about my pc about movie or video streaming because everytime when i watch something on my laptop it pauses itself without me pausing it and i would like to know how it happens and a possible solution.
802 views
Mar 28, 2022 at 07:58 PM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1198 views
Mar 27, 2020 at 01:57 AM

Не запускается Aslogics BoostSpeed

Добрый день, приобрел годовую подписку на Aslogics BoostSpeed 11. На компьютер и ноутбук установилась нормально и отлично работает (система Windows 10). Но на второй ноутбук установилась с трудом и не запускается, при запуске вылетает окно (принтскрин во вложении). Скачивал с сайта и переустанавливал несколько раз - не помогает, программа не запускается. Система Windows Vista Home, ноутбук ужк возрастной.

1198 views
Nov 19, 2020 at 11:45 AM

disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

1196 views
Apr 08, 2020 at 04:14 PM

Переключение предложение

Добрый день, пользуюсь программой раз в месяц уже в течение года. Но при крайней "чистке" комьютера решил воспользоваться утилитой "удаление пустых папок" в первый раз. Процесс занял много времени, после чего перезагружал компьютер и все работало стабильно как и всегда. Но на следующий день при использовании ПК началась проблема с автоматическим переключением программ. Постараюсь объяснить. То есть при использовании например хрома, пишешь сообщение и винда сама "AltTab'ается", только не на сторонее приложение, а куда-то в пустоту на 1-2 сек и обратно переключается на используемое приложение. Даже сейчас, я пишу это, и раз в 10 сек программа выключается на пару секунд. Думал что проблема в клавиатуре или еще чём, но так ничего и не нашел.
1196 views
Jul 19, 2020 at 01:03 PM

100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

1195 views
Apr 01, 2020 at 09:37 AM

error message

2020-02 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4534132) - Error 0x80073712

I keep getting this error it wont down load
1195 views
Feb 13, 2020 at 02:16 PM

BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you
1192 views
Dec 26, 2020 at 01:58 AM

Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

1190 views
Feb 01, 2020 at 11:26 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

1188 views
Apr 07, 2020 at 04:37 PM

Intel bluetooth drivers

Hi there, im having issues with my bluetooth headset. Sounds choppy. Tried unintalling my bluetooth drivers but they cant be found?

1188 views
Aug 06, 2020 at 11:12 PM

software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

1187 views
Feb 27, 2020 at 05:50 PM

disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

1186 views
Jun 17, 2020 at 06:05 PM

Restore

Can I ask you a question of restoring an image?

1186 views
Jul 29, 2020 at 04:16 PM

активация

не могу активировать виндовс

1186 views
Jan 09, 2020 at 12:45 PM

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

1185 views
Mar 12, 2020 at 06:03 PM

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1185 views
May 11, 2020 at 10:14 AM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

1184 views
Mar 10, 2020 at 11:42 PM

windows 7

I can't install windows 7 SP1

1181 views
Jun 06, 2020 at 08:38 AM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1180 views
Sep 01, 2019 at 05:05 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1180 views
Mar 22, 2021 at 03:45 PM