1748 questions
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license keys

If I were to buy the 3-pack of license keys, would I be able to use them over the course of three years? It says "1 year, 3 keys", but I don't know if they each expire a year after purchase or if they expire a year after they are used. For example, if I bought the keys, would I be able to use one key every year, using the three keys over the course of three years, or would I have to buy another 3-pack every year?
127 views
Dec 25, 2023 at 06:33 PM
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folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work
104 views
Dec 25, 2023 at 03:06 PM
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Touchpad Stopped Working

Can you give me possible solution methods to get my Lenovo Yoga laptop (Win 10) touchpad to start working again? I am currently using a bluetooth connected mouse with my laptop, but "out of the blue" my touchpad stopped operating. I've had this issue happen before and a re-boot corrected the issue, but not this time. Thanks.
79 views
Dec 25, 2023 at 02:41 PM
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Ausllogics BoostSpeed 13 so difficult to open

Whenever I open Auslogics BoostSpeed to start it does not open , after some 5 mins and several times of tries it will open but is so slow to start to scan ??? After long wait no report on any problems why it did not start. Is this the normal speed of BoostSpeed 13 ???
Disappointed !!!
124 views
Dec 24, 2023 at 10:46 PM
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Recovery points

I have windows 11, and Auslogics, but cannot locate the reovery points in either.

How does one locate, to use if necessary?
128 views
Dec 24, 2023 at 08:30 PM
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laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB



119 views
Dec 23, 2023 at 03:57 PM
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ICカードリーダーが使えない

Smart Card Device Enumeration Serviceが「停止中…」と表示され、ICカードリーダー使用できない。ICカードリーダー自体はデバイスマネージャーで「CIR215 PICC」と表示され、「正常に動作しています」の状態です。コマンドラインからtaskkillで強制終了して再実行をしても、すぐに停止中でフリーズしてしまいます。
122 views
Dec 23, 2023 at 06:51 AM
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no moving

hi,

I would like to move files (pictures) from an internal SSD to an external HDD. It is not possible: I receve error code 0x80070079.

I have Win 10 on my laptop and everything seems working properly so far.

thank you,

Istvan
128 views
Dec 21, 2023 at 08:03 PM
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Jabra Speak 710

I have a Jabra Speak 710, connected through a Jabra Link 380 bluetooth device.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
118 views
Dec 21, 2023 at 11:25 AM
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Windows Update

how to force update windows, i have issue with windows update
93 views
Dec 20, 2023 at 01:42 PM
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レスポンスが遅くなった

動作がいちいち遅くなって困っています。何を調べればよろしいのか教えてください。
具体的に思いつくことを列記すれば・・・
㈠インテルのソフトの自動バックアップがタイムアウトしたとのコメントが出て成功しません。
㈡Naxosのデータベースから音楽曲を屢々ダウンロードするのですが、ダウンロードした曲の音質が劣化したように感じます。レスポンスの遅さが禍しているのではないでしょうか?
㈢その他各種アプリがことごとく開くのが遅くて苛立ちます。以上
112 views
Dec 20, 2023 at 01:14 AM
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Recovering Deleted Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13
106 views
Dec 18, 2023 at 10:08 PM
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Ok Its not Store but Log in Activity..

Ok ..so Ill just tell my problem: I started getting unsuccessful access tries constantly for mm a year ,it wassnt like that before, and i dont know from where or why.. my Mobile? But some are from Firefox and i dont have it anywhere anymore Have you seen something like this before? I have a picture ..screenshot

You said: Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"
You said:
Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"

Thank you far any insight.. Regards, Mitja
111 views
Dec 18, 2023 at 03:15 PM
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problema

es que mi pc se rentalizo extrema y va muy lenta que hago
106 views
Dec 13, 2023 at 01:18 PM
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Recover Data if possible

HP Laptop Pavilion, Win10, 1 Gig HD, i7 processor
I downloaded Auslogics BoostSpeed 13 Free Edition and read about tasks that would help the speed of my laptop. The only section I used was delete unused programs. It showed me a list and I selected about seven or eight items. And later I opened
my desktop and realized I had lost about 30 shortcut Icons. Many that I still use.
I read thru the inforrmation to try to reverse my action. I used the recovery section but keep seeing a popup window telling me to
turn off my anti-virus and firewall and no data was exchanged (I used a restore date one week earlier.) I tried three different restore dates and they all failed with the same pop-up. My question -is there a procedure for correcting my mistake and possibly recovering my desktop icons? Thanks for any direction.

Franklin Disney
11595 Forest Mere Dr
Bonita Springs, Fl 34135
105 views
Dec 12, 2023 at 06:34 PM
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EL PROGRAMA TIENE ALGUNA FUNCION PARA DEJAR WIN 11 COMO ESTABA POR DEFECTO

TODAS LAS TAREAS PRIMARIAS Y SECUNDARIAS, ETC... HAY ALGUNA FORMA DE DEJARLO COMO VIENE WINDOWS 11 POR DEFECTO
114 views
Dec 12, 2023 at 02:24 PM
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Неизвестная музыка в наушниках

Когда сижу в наушниках в одном ухе тихо играет музыка. Пробовал закрывать все приложения, смотреть в микшере громкости - проблему не нашел. Прибавление звука системы звук музыки не прибавляет. Музыка явно не из моего плейлиста. Наушники подключены по проводу. Что это может быть и как это можно исправить?
119 views
Dec 11, 2023 at 07:56 PM
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help requested

What can i do if I get message : high system resource usage detected. My computer is extremly slow and only became so over last 3 months.
118 views
Dec 11, 2023 at 01:41 PM
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Wipe Free Space

Wipe free space
108 views
Dec 10, 2023 at 11:30 AM
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enregistrement de la clé

Bonjour, je n'arrive pas à enregistrer la clé, à chaque fois et tant de fois le logiciel me demande enregistrer la clé activer la version pro.
105 views
Dec 08, 2023 at 12:54 AM
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Auslogics Pop ups

Why have you introduced pop ups that just send me round in circles?
Been using Auslogics suite of progs for 15+? years, really don't need it. SO ANNOYING

1530 views
Feb 28, 2020 at 10:14 PM
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keyboard mis function

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

1526 views
Oct 02, 2020 at 01:17 PM
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Do I need to defrag/optimize SSD

I have installed a new 1 TB SSD on my laptop. Your program initially set up to optimize and defrag it. I researched online, and no one recommends doing this as it will dimish the life of the SSD. Questions:

1. Do I need to enable this option?
2. Will using this program to clean up the registry do any damage or shorten life of the SSD?
3. I found online that it is not recommended to shred files on an SSD. If I have sensitve files that I deleted, on a SSD, is it permanently removed/unrecoverable by deletion or I should still use your shred operation?

In all of the above, I just want to make sure your program doesn't damage the life of the SSD. I also want to know if your features affect the SSD negatively or if it is needed at all. What is the positive impact of it on my SSD and operation?

1506 views
Aug 09, 2020 at 10:51 PM
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copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1474 views
Feb 28, 2020 at 05:26 PM
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GENERAL QUESTION

what is the difference between Auslogics Disk Defrag Ultimate AND Auslogics Disk Defrag Pro???”

1472 views
Jan 13, 2020 at 10:40 PM
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ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1462 views
Jul 20, 2020 at 03:51 AM
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driver updater

when i run driver updater i lose keyboard capability on my ms surface.
I had to undo the updates to regain use of my keyboard.

1462 views
Feb 14, 2020 at 06:09 PM
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Bluetooth not working

Bluetooth isi not working. Please suggest remedial measures to resolve the issue.

1448 views
Dec 14, 2019 at 03:30 AM
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Auslogics windows slimmer pro v.3

Hi

I am a bit interested in above mentioned softwares compact feature. When running it it says that it can compress W10 with 1.9gb, windows inbuilt feature says only 0.5gb when running it. So how can your program compress so much more, 1.4gb more, that is a lot. Very!

I hope i will get a really detailed, extensive answer to my question, now when i have taken the trouble to download and install "Boostspeed" to get an answer.

So, how can your software compress so much more then Windows inbuilt feature? Why the difference? What does it really do?

1443 views
May 14, 2021 at 01:48 PM
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my internal speakers are not working anymore

Hi, After purchasing and downloading auslogics boostspeed, driver update, defragmenter and anti-malware, my windows 10 laptops interal speakers are no longer working or even being detected by my computer. I have no idea how to fix this to get them re-enabled. Please help!!

1439 views
Feb 03, 2020 at 04:25 PM
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keyboard is working intermittently

I did some tweaks using Aulogics BoostSpeed 11. My keyboard is now working intermittently, but I'm not sure what tweak may have caused that. I will be typing and it will just stop recording my keystrokes for a few seconds, so I have to wait for a few seconds until the keyboard starts responding again. I have a new HP Envy laptop. Any suggestions? Thanks a lot.

p.s.: on the dropdown above for device, it gave me four options. I just selected what I think is the right one

1435 views
Jun 06, 2020 at 05:19 PM
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Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1433 views
Mar 27, 2020 at 09:03 AM
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Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1429 views
Mar 29, 2021 at 02:21 AM
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Auslogics Blocked by User Account Control

Hi

Please can I ask for your help as I cannot access my Auslogiccs BoostSpeed 12 on my computer? I get a flagged message that User Control Account has blocked access.

Can I take this opportunity to wish you and your colleauges and families a great New Year.

Kind regards
Trevor
1414 views
Jan 21, 2022 at 03:50 PM
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Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

1399 views
Jan 28, 2020 at 06:29 AM
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Microsoft Store の各ソフト 文字化け と Microsoft Store の各ソフト 起動出来ない

Windows10 のMicrosoft store では、文字化けが多いのため、ソフト起動出来ない。 

例、ペイント3D、フィートバック、ニュース、天気、マネー 他。

前回は、文字化けが無かった時にはソフト起動できたのに、出来なくなった。

1394 views
Apr 14, 2020 at 03:15 AM
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After uninstalling webroot, their core service is stuck in my pc, and I can't remove it

Hi, this is my last qustion, and the most importent one. I just installed webroot, but I found a better one, and their core service is stuck in my pc. I tried everything( safe mode, antivirus remove tool....) all didn't work. So please help!
1368 views
May 10, 2021 at 11:57 PM
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Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
1365 views
Sep 16, 2020 at 05:48 PM
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File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

1349 views
Dec 10, 2019 at 12:05 AM
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Malware

How can I minimize the picking up of malware by using your toolkit?

1340 views
Apr 25, 2020 at 10:50 PM