935 questions

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
184 views
Sep 29, 2024 at 04:00 PM

Windows Update

Windows update is not working properly
196 views
Sep 28, 2024 at 06:47 PM

اینترنت

افزایش سرعت اینترنت
169 views
Sep 26, 2024 at 11:22 AM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
244 views
Sep 24, 2024 at 08:09 AM

System interupts

My pc freezes and task manager shows up to 100% CPU usage with system interupts
Any suggestions?
178 views
Sep 24, 2024 at 07:58 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

285 views
Sep 13, 2024 at 04:23 AM

Auslogics BoostSpeed 12

Auslogics BoostSpeed 12をWindows 10で利用しています。
Windows 11にアップグレードした場合、使用できますか?
211 views
Sep 12, 2024 at 06:31 AM

Windows 11

Bonjour!
Mon PC est sous Windows 10 version 22H2.
Comment faire pour le passer sous Windows 11 ?
Merci de votre réponse.
Philippe
214 views
Sep 11, 2024 at 03:21 PM

Sanbox

I upgraded to Windows 11 Pro. I wanted to use Sandbox but it only worked 2 times. Sandbox doesn't want to open anymore and I have a white image with a different connection error code.
214 views
Sep 04, 2024 at 04:17 PM

default #344 in the library DLL COMCTL32.dll Yandex browser

How can I restore #344 in the library DLL COMCTL32.dll - Yandex browser? Thanks!
213 views
Aug 30, 2024 at 03:27 AM

Screen blackout

While watching a video for a long time, I suddenly experience a system blackout and it's been going for a month now, what can I do about this?
191 views
Aug 29, 2024 at 12:53 PM

startet nicht

Blaue fenster mit Fehler code =OXC000000f

Auslogics BootSpeed 13 gibt es als Iso Datei ????
214 views
Aug 27, 2024 at 11:41 AM

Microsoft programs not responding

How do I fix Microsoft not responding error? this applies to any MS program I open eg Excel, Word, Edge etc. I have tried many different suggestions from the web. What I really need is a definitive answer.
249 views
Aug 23, 2024 at 01:55 PM

Disabling a deleted App

Hello,

How do I disable and uninstall an already deleted app from my laptop? I made the mistake of deleting the app when I should have uninstalled it. I've followed every instruction from Youtube. I downloaded BoostSpeed and cleaned up some registry files with the app's name. The App's name is FineShare FineCam. It still appears on Chrome as a virtual camera option. The app does not appear under ''Uninstall Manager''.
240 views
Aug 20, 2024 at 11:48 PM

emergency shutdown laptop

Добрый день, такая проблема: ноутбук экстренно выключается при работе в некоторых приложениях, не думаю что это из-за перегрева поскольку AIDA64 показывает температуру в пределах нормы. Какие ещё могут быть причины и способы их исправления?

Good afternoon, such a problem: the laptop turns off urgently when working in some applications, I don't think this is due to overheating, since AIDA64 shows the temperature within the normal range. What other reasons can there be and how to fix them?
258 views
Aug 17, 2024 at 07:32 PM

Domande sul BooSpeed 13

nel Booston 13 l'antivirus può essere qualsiasi oppure solo quello consigliato da voi?

Il settaggio del Boostspeed 13 ogni quato tempo avviene?

Il settaggio del Boostspeed 13 avviene con tempi abbastanza lunghi, quanto dura ogni settaggio e qual'è il tempo di utilizzo rapportato al settaggio?



223 views
Aug 17, 2024 at 12:52 PM

compatable

can i use boost speed on my apple ipad? is it compatable
265 views
Aug 16, 2024 at 06:50 PM

lins aus newslettern u.ä. gehen nicht mher

Boostspeed scheint alle links aus nwslettern u.ä. deaktiviert zu haben - ich kann so nicht mehr arbeiten. Wie reparieren?
335 views
Aug 13, 2024 at 12:44 PM

Back Button Hijack?

Hello! Today my screen flickered and I couldn't use any browsers, I've tried chrome, firefox, edge, opera. It opens and when I try to click a link, it just goes back to the prevous screen. I can't even get your update from the link inthe app. it takes me to your site and when I click on update, it just does nothing. I can't do a search or click a bookmark.
I'm on windows 10 Pro.
I tried a system restore from your app and it failed with an error about the restore point was damaged.%programfiles%\windowsapps
AppxStaging.
So I tried it within windows. same errors.
I can't do anything that involves a browser.
I did a scan with malwarebytes, found nothing.
Not sure how to fix this.
241 views
Aug 10, 2024 at 01:01 AM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1129 views
Oct 22, 2020 at 01:46 AM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

1128 views
Apr 20, 2022 at 05:45 PM

Desktop

I have lost my icons on the desktop!
1122 views
Oct 08, 2020 at 02:28 AM

Perfomance for...

How can I optimize Windows for GTA V for maximum performance?

1122 views
May 27, 2020 at 04:35 PM

File and Printer Sharing

File and Printer Sharing won’t stay “turned On” if i activate it and save then i go backt it is off again
Win10
1118 views
May 19, 2021 at 01:22 PM

Startup

Besides the startup manager, how can I boot up faster?
1118 views
Jun 15, 2021 at 02:06 PM

ERROR CODE 80072EFE WHILE UPDATING

HELLO
I AM HAVING TROUBLE IN UPDATING MY WINDOWS AND INSTALLING MANY APPLICATIONS.

ERROR CODE 80072EFE WHILE UPDATING
1113 views
Jul 27, 2021 at 08:44 PM

Deleting A folder and file

Hi there,
How can I delete a file and folder that won't delete?

1112 views
Nov 26, 2019 at 05:17 AM

Зависание

Добрый вечер! Сегодня завис компютер и никак не отвисал, пока не выключил с кнопки, совсем недавно была установлена система и диск ссд

1112 views
Dec 12, 2020 at 04:01 PM

Windows Startup

A text box appears "A new item was added to Windows" (or something like this). When I click on Inspect, I get a long list of items which baffles me. It would help if text box, or item list, would identify the new item because I can't figure it out. Thanks.
1112 views
Apr 29, 2021 at 02:21 PM

Boostspeed Background Optimization

Hi,

I have been using boostspeed for almost an year now and I am a free user. It is all good but my only question is that should i let boostpeed run in backgroung and windows startup? Does Boostspeed optimize my pc in the backgroung when I enable this option? These processes take up a lot of memory. And also does boostspeed perfomance monitor optimize the pc in backgroung ?

Regards,
Rishi
1111 views
Jun 15, 2021 at 04:15 PM

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
1107 views
Apr 28, 2021 at 12:04 PM

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
1104 views
Apr 15, 2021 at 08:12 AM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
1102 views
Oct 25, 2020 at 11:38 AM

Windows Bitdefender

The Window Securitu System detects a Trojan in the Auslogics Speedbooster TaskManager.
Do I have a problem?

See attached file.

Sorry it is in French

1102 views
Jul 19, 2021 at 04:38 PM

адаптер блютуз

Здравствуйте! У меня стоит 7 проф, подсоединил блютуз адаптер ВСМ20702. Устройства видит, но драйвера не ставятся, соотвественно не работают. Пытался обновить, результат тот же. Устройства - айфон 6с, jbl колонки и пр.
1101 views
Oct 11, 2021 at 01:20 AM

Boot Speed, or Restart Speed

The main reason I bought this program was to help increase my boot speed. it's 4 minutes and 15 seconds. After running the Pro version of the program the boot speed is still the same. I deselected a bunch of items in the startup screen and it's still the same. I don't understand why it takes so long. Please help.I'm not sure if this is a windows question or a software question. thanks. Paul
1100 views
Feb 11, 2021 at 04:14 PM

please solve driver problem

my computer show unknown device please solve driver problem

1100 views
Dec 10, 2019 at 02:05 PM

AYUDA

como utilizo la aplicacion
1098 views
May 03, 2021 at 11:16 AM

mise a jour de fonctionalité vers windows 10 version 20H2 bloque a 61%

Bonjour,
Je veux desinstalle Conexant Smart Audio HD qui est supposé creer ce probleme.
Le désinstalleur de Boostspeed ne le troive pas.
POurriez vous me donner une suggestion?
Merci
Cordialement.
1096 views
Aug 05, 2021 at 11:19 AM