312 questions

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
1144 views
Dec 10, 2020 at 10:57 PM

Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko
1717 views
Dec 07, 2020 at 05:21 PM

ANALYSER UN DISQUE DUR EXTERNE

BONJOUR
COMMENT FAIRE POUR ANALYSER UN DISUE DUR EXTERNE MERCI
903 views
Dec 05, 2020 at 09:57 AM

HDD

После оптимицации в проводнике перестали отображаться диски HDD ( два диска). В диспечере устройств присутствуют. БИОС видит.
Откат не помог.
Что делать?
956 views
Dec 04, 2020 at 12:04 PM

sound not working

external speakers not recognized anymore and no sound
951 views
Nov 28, 2020 at 12:08 AM

Микрофон

Перестал работать микрофон

1034 views
Nov 27, 2020 at 10:31 AM

MFT failure

Is there anything that adMFT corrupt - Error code = 6. Please run 'chkdsk C: /r'dresses the MFT other than a full restore? I received "an error message and my backup(Macrium) is failing."
1220 views
Nov 26, 2020 at 06:47 PM

playing videos

This morning I could play videos from the internet and tonight I'm not able to. Please give me suggestions to fix this.

The error message says:

(Playback ID: vnJN0H3RgwlSS4V0)
https://youtu.be/u-BqgHfeZss


Lori
1076 views
Nov 12, 2020 at 01:29 AM

Проблемы со звуком

Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают

1006 views
Nov 08, 2020 at 08:18 AM

WIFI droping

Network WiFI keeps disconnecting after system hinernates. Does not recognize router or ISP
1117 views
Nov 06, 2020 at 03:53 AM

about mouse

my pc keyboard and mouse is not working properly
1162 views
Oct 24, 2020 at 06:27 AM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
1227 views
Oct 23, 2020 at 11:28 AM

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
1250 views
Oct 16, 2020 at 04:14 PM

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
1237 views
Oct 14, 2020 at 09:09 AM

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1000 views
Oct 12, 2020 at 01:42 PM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1299 views
Oct 07, 2020 at 08:05 PM

Hard disk spindown

How do you enable hard disk spindown after it has been turned off using the maintain tool? I've searched but cannot find the option. Thank you.

1038 views
Oct 02, 2020 at 04:36 PM

keyboard mis function

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

1908 views
Oct 02, 2020 at 01:17 PM

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
1288 views
Oct 01, 2020 at 03:56 PM

ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
1474 views
Sep 21, 2020 at 01:37 AM

error en el dispositivo usb

es posible con los programas que he adquirido xcon ustedes, poder recuperar mi dispositivo USB (memorias USB) que al colocarla en mi computador, me aparece que no la reconoce, dice que en mi dispositivo hay un error de comunicacion ( error 43) al parecer y no he podido usar mi memoria USB y alli tengo todos mis archivos.

si no es posible, me recomiendan alguna aplicacion para poder recuperar mi memoria USB?
617 views
Nov 13, 2023 at 02:14 AM

MICROSFT 11

The lap top I use is fairly new, but is running windoews 10 pro, Microsoft constantly urge me to load certain up dates and when I try the message is cannot comply you need to purchase windows 365 for instance, but I have a perfectly good windows office already loaded can I stop the 365 nonsense or must i spend and buy 365.
617 views
Dec 09, 2022 at 08:41 AM

RAM is getting full most of the time

Hi,

I have an 8GB RAM and getting full most of the time.

Is there a way or app that can auto optimize my RAM?

Looking forward to your reply.

Many thanks!

Regards,

Mark
616 views
Feb 02, 2023 at 12:54 AM

Problème fonctionnement Bluetooth

Bonjour, suite à une mise à jour de Windows (?), mon clavier Bluetooth n'est plus reconnu. Dans "paramètres", il est indiqué : installation bloquée par stratégie de groupe.
Que dois-je faire pour réutiliser mon clacier normalement ?
Merci par avance
Cordialement
611 views
Aug 31, 2023 at 10:07 AM

Desframentação de SSD

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?

Voice recognition does not work

Upon starting I get a message that voice recognition can not be started - that I have to correct the language in the master control. I have been trying for months to find that and can't get it to work. HP has been no help at all. I bought this for voice to type usage in Microsoft Word, but can not get it to function
607 views
Oct 01, 2022 at 02:05 PM

help requested

What can i do if I get message : high system resource usage detected. My computer is extremly slow and only became so over last 3 months.
602 views
Dec 11, 2023 at 01:41 PM

установить андройд 13

мой пк не видит нокиа 503- андройд самостоятельно установить не могу.прошу установить андройд 13 на нокиа 503 через ноутбоок самсунг R540 ОН ПОДКЛЮЧЕН ПО КАБЕЛЮ USB.
599 views
Oct 26, 2023 at 02:48 PM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

593 views
Apr 20, 2023 at 12:49 AM

False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
593 views
Apr 27, 2022 at 08:29 PM

パソコンが熱い

  パソコンの動作が遅く、動作音も大きくなり、パソコンの排気がとても熱くなって心配です。デフラグやクリーンアップすると少しの間静かになります。問題ないのでしょうか。また、どうすればいいですか?パソコン自体は5年目です。
592 views
Sep 06, 2022 at 12:33 AM

won't post

Good Day!
I hope this finds you well! I am tryinbg to install the above graphics card to my system (ASRock RX 6800 Phantom Gaming Graphics Card) and I am not getting my system to post. I am runing a Ryze 7 3800X on an ASRock B550M Pro4 motherboard, with 32 GB RAM, a 1TB Corsair NvMe card in the 4.0 PCIe slot, 500 GB NVMe card in the other 3.0 M2 slot, 500 GB digital drive and a 4 TB Hard Drive internally. This is all powered with a 800W PSU.
The card has been tested and is good, what am I missing to make this card post?!!

Let me just say thank you in advance! I appreciate the offer of help!

djmes
585 views
Nov 13, 2022 at 07:35 PM

Computer is Slow

Why is my computer so slow,,,,,,,I realize my computer is 7 years old but is there anything I can do to speed it up.
578 views
Oct 01, 2023 at 05:49 AM

Special Algorythym for SSD

Does this type of defrag keep the SSD from degrading over time? Can you explain this process in more detail? Thank You, Craig Stone in California
578 views
Nov 11, 2023 at 04:35 AM

притензии

После сканирования системы ноутбука пропал рабочий файл Excel (реестр). В справке пишет что находится не недоступном диске, просит вставить диск, хотя файл находился на ноутбуке. и появился новый пользователь, хотя я его не создавал.
576 views
May 07, 2024 at 01:35 AM

How to setup RAID 1 on computer with MSI

I have a pair of brand new Samsung 990 Pro 2TB each NVME M.2 drives
Can you please help me with a step by step guide of How to create RAID 1 istallation and setting up so that I can install and run Windows 11 Pro 22H2 setup with that arrangement. I have already backed up all my current Samsung 980Pro 1Tb M.2 Drive and will coppy from my backups on to my new drives in Raid 1
Thank you.
Denis BATU (DeltaBravo)
574 views
Jul 20, 2023 at 10:02 AM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.
574 views
Apr 10, 2024 at 07:41 PM

computer shuts off

My computer unexpectandlty shuts off after 15 minutes. I check the cpu usage and its low. Not sure if the system is overheating.
569 views
May 12, 2022 at 06:28 PM

стабильная и быстрая работа ПК

Здравствуйте! Мой ноутбук для домашнего использования, сложность с тем что он очень долго загрудается и все остальные процессы идут с зависанием и долгой загрузкой, скачала вашу программу, как могла сама что то удаляла с компьютера, но знаний у меня в этой области нет, как мне оптимизировать его содержимое для стабильной работы и чтобы сканирование на мусор проходило автоматически.
Спасибо
564 views
Nov 09, 2023 at 06:24 PM

Managing more than 1 PC with Bootspeed 13

Hi
Can I use the same licence to upgrade other PCs to BootSpeed 13 Pro?
What is required for our second PC to be upgraded to Pro?
Thanks
Russ
562 views
Jul 13, 2023 at 02:09 AM