308 questions

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1605 views
Oct 22, 2019 at 02:31 PM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
5187 views
Sep 17, 2019 at 03:09 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1202 views
Sep 16, 2019 at 03:22 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1393 views
Sep 12, 2019 at 10:56 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2301 views
Sep 11, 2019 at 08:40 PM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
902 views
Aug 10, 2019 at 02:02 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7881 views
Jul 26, 2019 at 07:34 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
1112 views
Jul 25, 2019 at 10:17 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
1124 views
Jan 30, 2021 at 02:56 PM

Slower Internet Speeds

Hello, I have verizon gigabit internet. Since February I built a pc and was enjoying 700 mbps speeds using ethernet connection to my Nighthawk XR500. For the last couple months, I have been experience under 50 mbps speed and cannot figure out why. I have tried updating drivers and software and firmware but nothing has worked. I purchased boostspeed and optimized but has not worked. Any help would be appreciated. I get speeds of around 500 to 600 on my phone.
1122 views
Dec 24, 2020 at 01:46 AM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
1121 views
Mar 19, 2021 at 01:30 AM

Not Working

How to fix microphone not work
1121 views
Aug 14, 2020 at 06:55 PM

cd rom not working or wireless mouse

cd rom or usb for wireless mouse wont work after i did a recovery on my windows 10 laptop
1119 views
Dec 20, 2020 at 11:26 PM

Bluetooth device

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?
1116 views
Aug 11, 2020 at 04:09 AM

Bluetooth devices can't connect

After running a scan and following several actions/suggestions, my bluetooth audio devices cannot connect to my bluetooth. I'm unsure what to do. I've tried removing the devices, and reconnecting them, but there's still a disconnect. My PC is able to discover the device, but it fails to connect. I've tried this with multiple devices. My bluetooth mouse still connects, but no audio bluetooth connection will work. I even tried to uninstall one device from my device manager, and of course now I can't even find it at all. Thanks for the help!
1114 views
Mar 21, 2022 at 04:25 PM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

1113 views
Dec 04, 2019 at 08:38 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
1112 views
Jul 25, 2019 at 10:17 PM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

1110 views
Jan 17, 2021 at 06:09 PM

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
1108 views
Dec 10, 2020 at 10:57 PM

Teclado de mi laptop funciona pacialmente

No funcionan algunas teclas de mi teclado
1106 views
Dec 28, 2020 at 12:08 AM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
1103 views
Dec 18, 2020 at 11:09 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1100 views
Mar 20, 2021 at 06:00 AM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
1099 views
Dec 03, 2021 at 03:06 AM

Tastatur nicht Erkant

Windows 10 Bennent meiner Tastaturtreiber nicht richtig,dann Arbeitet Tastatur nicht mehr.
1096 views
Jan 26, 2021 at 10:30 PM

Трещит в простое

Добрый день, такая проблема:
HDD WD Purple 6 TB, во время работы видет себя тихо, даже если на него что-то скидываю или с него воспроивожу (ну или вообще, хоть что-то делается на компе, абсолютно все что угодно = треска нет)

Если комп стоит несколько минут без дела, то HDD начинает трещать
Стоит мне хотя бы мышку сдвинуть, треск исчезает

Как это устронить?
1087 views
Jun 14, 2021 at 02:22 PM

WIFI droping

Network WiFI keeps disconnecting after system hinernates. Does not recognize router or ISP
1084 views
Nov 06, 2020 at 03:53 AM

Software Problems with Printer

Hi! Everytime that I run Auslogics, that scans my computer for errors, cleans websites, etc.), my printer stops connecting properly with my computer. It appears that it affects the drivers. I have to clean out the printer, reinstall, etc., that takes a great deal of time. Your program speeds up my computer, which is great. But this repeated problem with my printer is a serious issue. Is there anything that I can do to stop this problem. You might need more information to solve the issue. I am happy to provide it.

1077 views
Jun 06, 2021 at 08:16 PM

eliminazione di windows obsolete

non riesco a pulire bene windows obsolete che di solito vengono eliminati comoletamente
1056 views
Jun 09, 2021 at 08:58 AM