385 questions

Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
795 views
Feb 07, 2022 at 08:37 AM

Майкрософт офис

После использования Auslogics перестали открываться файлы ексель хотя вордоские файлы продолжают открываться.
805 views
Feb 06, 2022 at 05:11 PM

Popups

How do I dasable the advertising popups in Boost Speed 12? I already own some of your products and don't want to be bothered with the advertising.

Also, when do you plan to have the problem with Boost Speed Pro resolved what it asks me if I want to activate the Pro version when I already have it?

Also, your subcategory required field above is not appropriate.
715 views
Feb 06, 2022 at 03:37 PM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
783 views
Feb 05, 2022 at 11:36 AM

0ne drive

Is there a way i can add my one drive files in to be scanned by the duplicate file finder tool? as 90% of my files/ photos are saved on one drive amd when it scans it doesnt scan it.
894 views
Feb 03, 2022 at 08:47 PM

Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.
753 views
Feb 01, 2022 at 12:42 AM

ソフトを起動しようとすると保護がかかってしまいます。

Auslogics BoostSpeed 12をしようしていますが、最近になってソフトを起動しようとすると下記のメッセージが表示されます。

「ユーザーアカウント制御
 このアプリは保護のためブロックされました」

対処方法をご教示ください。
800 views
Jan 29, 2022 at 02:32 AM

WTF AUSLOGICS??

I've been a registered user of Auslogics Boostspeed for many years. Just recently my Boostspeed 12 program shows that i'm registered in the ABOUT section under help, yet the program says Activate Pro Version on the bottom right & the program has Trial Version operability. This is happening on both of the PCs that I use this program on. I've sent 2 emails requesting assistance over a week ago & still have received no response.

I need this issue resolved or I will be requesting a refund.
877 views
Jan 28, 2022 at 11:11 PM

auslogics boostspeed 12

I paid for pro why don't I have it
704 views
Jan 27, 2022 at 06:10 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

764 views
Jan 27, 2022 at 03:38 PM

проблема с регистрацией

Купил лицензию на ABSpeed 26-го июля 2021 года. Действительна ещё 181 день.
До недавнего времени проблем не возникало. Последние несколько дней слетает активация, каждый раз при открытии программы предлагает активировать ПРО версию, после ввода ключа выскакивает окно, говорящее, что программа активировани, версия ПРО, но в самой программе никаких изменений нет, кнопка "Активировать ПРО" не исчезает, и в "помощи" ропять то же самое. Что делать, как решить проблему?
810 views
Jan 26, 2022 at 10:24 PM

Lizenz

Warum wurde meine Lizenz gesperrt ich kann das Programm nicht mehr öffnen ich habe im Dezember 2021 verlängert und gekauft. Bitte um Freischaltung. Danke
673 views
Jan 26, 2022 at 07:56 PM

ユーザー制御

デスクトップのショートカットから、ブーストスピード開きません。タスクバーからなら開くのに。ユーザー制御ウィンドが出てダメです。ドライバーアップデーターのショートカットも同じです。また、時々ですが、ブーストスピードが開いた時に、すべての画面が白紙画面になります。
アカウントとかセキュリティーの調整をしてみたのですが変わりません。インストールしなおしても変わりません。セキュリティソフトが干渉でもしているのでしょうか?何か良い方法はないでしょうか、お願いします。

1087 views
Jan 26, 2022 at 09:10 AM

Could not activated my license

I have bought the pro license at July 2021 and used this software until mid of january. Suddenly the software ask me again for license code, and after I input my code, the software still on free version mode and not changed to PRO version. Please assist me regarding this problem
803 views
Jan 26, 2022 at 02:49 AM

Activating Software Problem

I have now come to the end of my tether with this piece of software. I have been sent a Registration Code because the software I purchased on the 14 Dec 2021 keeps on asking me to Activate Pro Version. I removed the programme from my computer and started afresh. The programme dowloaded and the after putting in my Licence Key it advised me that the programme was registered. However, there is white writing on a green backgroumd in the bottom right hand corner stating: Activate Pro Version (when pressed advises what you get with the Pro version - which I have already purchased!) I have added this as an attachement on an MS Word doc.
Carl Bruce

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859 views
Jan 25, 2022 at 05:18 PM

BOOT SPEED PRO

I HAVE RENEWED MY BOOT SPEED SUBSCRIPTION BUT I CAN'T PERFORM CERTAIN FUNCTIONS I AM ASKED TO TAKE PRO VERSION WHILE I HAVE ALREADY PAID THE BASIC VERSION HOW TO UPGRADE TO THE PRO VERSION WITHOUTPAYING THE 50 EUROS MORE ?

LICENCE N°:

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THANK YOU

695 views
Jan 25, 2022 at 02:26 PM

About Auslogics BoostSpeed 12

Auslogics BoostSpeed 12 The software is blocked by the administrator. ソフトが管理者によってブロックされています。
Please unblock ブロック解除をお願いします 

Content hidden to protect privacy

825 views
Jan 25, 2022 at 06:59 AM

Hirosuke Kajiyama

Auslogics BoostSpeed 12 The software is blocked by the administrator. ソフトが管理者によってブロックされています。
Please unblock ブロック解除をお願いします 

License key ライセンスキー:
Auslogics BoostSpeed 12

Content hidden to protect privacy

930 views
Jan 25, 2022 at 06:46 AM

Pro version ?

Noticed my Boostspeed progaram has the activate pro version on the bottom of the screen when i have already registered it.

Plus the last time i used driver updater it updated my pc then restarted it and it would not boot up no matter what i tried, I then had to reinstall windows with a backup. not used driver updater since.
Thank You.
811 views
Jan 25, 2022 at 06:01 AM

Admin. Blocked

When trying to open Boostspeed, I am getting a popup stating Admin Blocked, go to an Administrator Integrator.exe. How can I clear this. If I re-download the basic program will open, when I type in my registration code, I'm sent to the store pager in AOL. Any help with this problem would be appreaciated.
Thank You
James Elder
907 views
Jan 25, 2022 at 05:56 AM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

4790 views
Dec 24, 2019 at 05:54 PM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
4699 views
Sep 03, 2019 at 11:18 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4682 views
Aug 06, 2019 at 05:29 PM

FIX: bdservicehost high cpu / memory usage

FIX: bdservicehost high cpu / memory usage.
I have this problem. Can you tell me a solution? https://windowsreport.com/bdservicehost-high-usage/

my hard drive is WDC W10 EZEX
4208 views
Nov 16, 2021 at 08:57 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

2054 views
Jan 14, 2020 at 01:52 AM

Плохой пинг

Привет, если сможите, помогите пж. Плохой пинг во всех инет играх
1978 views
Feb 04, 2021 at 06:22 PM

Auslogics BoostSpeed 13

When (date) should we expect BoostSpeed to become available?
1873 views
Mar 20, 2022 at 04:54 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

1870 views
Mar 08, 2020 at 08:21 PM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1677 views
Jul 20, 2020 at 03:51 AM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

1485 views
Jan 09, 2020 at 03:51 PM

Disk Drill 4.1.551.0

Estoy intentando desinstalar esta aplicacion, que ralentiza mi PC, y no lo consigo. Agradeceria sus instrucciones y comentarios.
Me estoy iniciando con su BOOSTSPEED y me parecen excelentes todas las soluciones que ofrece.

Gracias anticipadas y un saludo.

Carlos Martinez
1454 views
Feb 07, 2022 at 05:45 PM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1451 views
Apr 13, 2020 at 07:07 AM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1441 views
Aug 26, 2020 at 01:20 PM

not letting me login

"Something went wrong. Your account might not have been added."
1418 views
Apr 20, 2021 at 10:54 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1399 views
Jan 05, 2020 at 09:27 PM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1377 views
Nov 26, 2019 at 07:25 PM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1329 views
Oct 01, 2019 at 03:05 AM

социальные сети

при общении в интернете мое изображение удваивается

1326 views
May 25, 2020 at 08:02 AM

Restore

Can I ask you a question of restoring an image?

1298 views
Jul 29, 2020 at 04:16 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1297 views
Sep 01, 2019 at 05:05 PM