385 questions

Recovering Deleted Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13
305 views
Dec 18, 2023 at 10:08 PM

Recover Data if possible

HP Laptop Pavilion, Win10, 1 Gig HD, i7 processor
I downloaded Auslogics BoostSpeed 13 Free Edition and read about tasks that would help the speed of my laptop. The only section I used was delete unused programs. It showed me a list and I selected about seven or eight items. And later I opened
my desktop and realized I had lost about 30 shortcut Icons. Many that I still use.
I read thru the inforrmation to try to reverse my action. I used the recovery section but keep seeing a popup window telling me to
turn off my anti-virus and firewall and no data was exchanged (I used a restore date one week earlier.) I tried three different restore dates and they all failed with the same pop-up. My question -is there a procedure for correcting my mistake and possibly recovering my desktop icons? Thanks for any direction.

Franklin Disney
11595 Forest Mere Dr
Bonita Springs, Fl 34135
395 views
Dec 12, 2023 at 06:34 PM

enregistrement de la clé

Bonjour, je n'arrive pas à enregistrer la clé, à chaque fois et tant de fois le logiciel me demande enregistrer la clé activer la version pro.
309 views
Dec 08, 2023 at 12:54 AM

MSEdge

Yesterday I ran Auslogics BoostSpeed 13 and it messed up my ability to get into MSEdge. It wasnt until late last night that I figured out what happened but I don't know how to fix it. After running the scan and after clicking on the repair/fix it button, a small screen pops us and asks me to close the following files. They are all msedge.exe (6 or more), but it didn't do that this time and has stopped me from being able to get in MicroSoft Edge. Has my copy of Auslogics BoostSpeed 13 been compromised, have I missed and update or is something else going on? Can you help e with this?
377 views
Dec 05, 2023 at 11:45 PM

Drivers update

The drivers updater is included in Auslogics Boostspeed or is a sparately software?
373 views
Nov 22, 2023 at 07:56 PM

Clean Mail Junk Folder

Can you automatically clean junk folder within a day of junk mail receipt
348 views
Nov 17, 2023 at 06:49 AM

Driver Windows...

3rd Question is regarding with Drivers for my HP PC: Usually I'm using 'Auslogics Driver-Updater to keep All my PC -Drivers Up-to-Date all the Time... but, but at the same time by the way I've used to use 'PC Help Soft Driver Updater and 'Driver- Genius as well other softwares for keeping my PC Drivers up-to-date. And now the ''Question'' is: Are There any Negative effects or affects to break my PC 'Stability or to break my PC Performance if am' I using more then one company Driver-Updaters - Software for only one PC?, or there is no need to be afraid or no need to worry of any negative effects to break my PC 'Stability/Performance and I Can use as many as I want... and as many as I wish 'Driver-Updaters I mean from different companies 'Software for my HP PC...?
898 views
Nov 16, 2023 at 01:18 PM

update driver

my bluethooth doent work on this laptop so i dont know wht to do or where to go to instaill or update any programs so this laptop would pair with my bluethooth dievices
362 views
Nov 11, 2023 at 05:06 AM

My 'Subscriptions...?

Hi There...!Again I have a question regarding with my 'Subscriptions and my 2nd Question is:- How Can I ''Manage'' my subscriptions with 'Auslogics ?, and for Example:-How to do this... if in the future I'd preffer or change my mind to 'Cancel one of my subscription with 'Auslogics...how could I 'Cancel a subscription with 'Auslogics? Let me know Please...? Thanks!
412 views
Nov 09, 2023 at 12:10 PM

Question about All my 'Subscriptions?

I have an important Question regarding with my 'Subscriptions: 1 Question: After an Year time are All my 'Subscriptions with Auslogics will Renew Automatically?...or After an Year time when my subscriptions will gonna expire should I buy New Licenses for all my Subcriptions again, I mean do i need to do it manually?again? Please Let me know? thanks!
374 views
Nov 08, 2023 at 03:41 PM

Vos logiciels

Quel utilité et quelle différence (avant de passer ma commande) entre Auslogics BoostSpeed13 et Discdefrag?
Je ne sais que choisir vraiment..
343 views
Nov 07, 2023 at 03:54 PM

Privacy Leaks

Boost Speed 13* has been sending me the message that I have "Potential privacy leaks detected - . . . . some Windows settings are enabled to share your private information"
How do I find the Windows settings and disable them?????
334 views
Nov 07, 2023 at 12:24 AM

email tutorial

When I first used BoostSpeed there was an emailed tutorial/teaching program that was very informaive. Is there still such a thing and how do I access it?
384 views
Nov 03, 2023 at 01:02 PM

Recording locks up.

Sometimes a pop-up behind a screen that I am unaware of, like BoostSpeed, will render an application or camera immobile. How do I keep pop ups from happening? What can I do?
376 views
Nov 01, 2023 at 07:49 PM

upgraging lost my registered status

Hi,
I upgraded my computer with a different motherboard, a new i7 cpu and new ddr4 memory, but my hard drives, my graphics card and sound card plus power supply are still the same. When I turned on my computer I see that my status went from registered to unregistered. How do I get it to be registered again. It's not a different computer, just upgraded.

Thanks,
Chris K.
375 views
Oct 20, 2023 at 11:49 PM

boostspeed tray icon

What is the little red dot that appears on your tray icon? When it appears, what does it mean? How do you get rid of the red dot?
Also, my subscription is expiring sson. I will renew if you can give me a discount/promo code. Thank you in advance. Scott
387 views
Oct 20, 2023 at 01:36 AM

DSN resolution failing

I have an older PC and thus tought it would be good to get Auslogics Bootspeed 13
I did a scan and followed the recomendations
however I now regularily get the issue that the internet connection to my DNS server is gone
he tells me that the addr. cannot be resolved (see also screen shot in doc)
it seems to go away after a while, without me taking action? - but when it happens it hinders a lot.

could you please tell me that this can ideed be due to cleaning caches, optimizing settings though Bootspeed?
where to fix/repair?

not sure it is the Auslogic cleaning - but it started at the same time
I am using Proximus as provider in Belgium and have the Norton 360 suite installed
running windows 10 (PC seems a bit old to run W11, but it did the trick quite well - till recently :-( )
issue happens on WIFI and Cabled connection
432 views
Oct 16, 2023 at 12:48 PM

Не работает веб-камера

После последней настройки, с помощью вашей программы у меня перестала работать веб-камера и микрофон в программе Zoom. Микрофон удалось включить путем рекомендации от Zoom разрешения доступа приложениям к микрофону. Но решения с включением веб-камеры нету. Как решить проблему?
360 views
Oct 15, 2023 at 07:22 AM

installation logiciel

Bonjour, je n'arrive pas à installer un Logiciel , j'ai une erreur 1720 de windows installer
378 views
Oct 07, 2023 at 07:43 AM

Saved on PC Email

A long time ago I had AOL (not Gold) & I couldn't transfer the Saved on PC mail to Gold. My Question is: Can your File Recovery Software recover that mail from my hard drive?
380 views
Oct 04, 2023 at 05:55 PM

boost speed 13

When I do a scan, it comes back and tells me xxxx amount of junk to be cleaned and fragmented. When I click recolvder all, 90% of the junk is removed. I cleaned junk files and it said xxxx amount of files and it cleaned all but 91 mg. I therefore have to clean 2 or 3 times to remove all. WHY? I have paid for this version and it is not updated. Please advise.

Doug
493 views
Jan 13, 2023 at 11:06 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
493 views
Apr 23, 2023 at 09:44 AM

Defrag external usb drive?

Hello,

How to I use defrag 11 on an external USB drive?
My little dirve appears in Windows 10 but doensn't show up in your defrag software for me.

Thanks,
joshua
493 views
Mar 17, 2023 at 07:31 AM

VELOCIDADE E ESPAÇO I5

olá, sobre o assunto da firewall a resposta é excelente.


tens alguma informação de como alterar a VELOCIDADE RELOGIO da minha parte.


no entanto MODO JOGO ou BOOST

3 questoes.


pedro andre mendes
map
491 views
Jan 21, 2023 at 11:34 PM

Versione Auslogics BoostSpeed 13

Gentile Auslogics, vi chiedo cortesemente se è prevista la possibilità di provare la versione Pro di BoostSpeed anche solo per 24 ore. Grazie e cordiali saluti
490 views
Apr 29, 2023 at 10:40 AM

chrome

my chrome video is not working
489 views
Apr 15, 2023 at 05:49 AM

Asus boost speed 13 upgrade

I am the Ceo of 4 companies in south africa you can look up mark webb ceo south africa on linkadin I have been using your amazing product for many years please refer to my account the reason i am writing to you is i find the way you go about bringing out boostspeed 13 then giving me a discount is in my opionion not the best way to keep customers comming back

i have +- 180 days left in 12 you bring out 13 and offer me a discount to me this is not right i paid for 12 i still have 180 days left what i feel you should of done rather was to allow me to upgrade free to 13 but only keep 180 days when it expires guess what i will buy a new 13 license

or how about you look at each person account to see how long they have supported your product and then give them a low low upgrade price my price in south afdrican rands is +- 360 rand i have refered numerous employees to use your product because i can stand behind it knowing how good it is

Mark Webb
CEO
Flexibreaks holidya and travel club
0828515607
489 views
Nov 10, 2022 at 05:04 AM

REFUS de PAIEMENT par carte PASS ( carrefour )

Bonjour
Cela fait plusieurs fois que je tente de passer à la version PRO de TOTAL AV.
Au debut JE ne pouvais pas INSCRIRE le N° de la carte ( et cela 5 ou 6 fois )
Aujourd'hui J ' ai pu entrer le N° Mais le paiement à été refusé.
JE refuse le PEIEMENT PAY PAL
J' irai voir pourquoi le paiement a été refusé

IL MANQUE des RUBRIQUES à vos QUESTIONNAIRES
DIFFICILE de trouver un moyen de vous contacter
JE suis un peu Déçu
Vaysse


489 views
Feb 22, 2023 at 03:26 PM

Auslogics Boost Speed registration

Hi. Could you tell me how many years is the access to Boost Speed if I purchase a key. I tried to find out if it is life time cost or one year. Your advertisement does not seem to give this information. Thank you. Paul.
486 views
May 28, 2023 at 03:28 AM

Delete/clean norton

Why won't Auslogics BoostSpeed clean norton during a scan. We really like your product but don't want lingering files from Norton when it's not being used.
John Smith
485 views
Sep 19, 2023 at 03:06 PM

slow start

Bootspeed is very slow to open on my pc.
485 views
Apr 05, 2023 at 02:53 PM

driver opdater

will your driver updater get the driver for my printer and install
printer is hp deskjet f4100 seris
483 views
May 25, 2023 at 09:40 AM

printer malfuntion after running Boostspeed 13

After running Boostspeed 13, my printer either stops working with a "user intervention needed" , or it stops printing in color. What settings can I use to avoid this problem? I may have to quit using Boostspeed
481 views
Feb 10, 2023 at 06:08 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
481 views
Apr 05, 2023 at 12:18 PM

interceptação da snmptrap.exe

Ontem ao entrar não lembro bem, se foi no gerenciamento do dispositivo ou outro, daí vi essas palavras que eu antes
nunca havia visto. Lembrei logo de espionagem. Daí fui pesquisar e li que pode ser perigoso esse app. e ao mesmo tempo
que tbm pode ser útil. O que eu faço? deleto ou deixo no otebook??? Agradeço
480 views
Jan 22, 2023 at 06:14 AM

вопрос

почему не работает
478 views
Mar 28, 2023 at 04:48 PM

BoostSpeed13 更新インストール

 ご担当者様
現在 BoostSpeed_12 使用中です。 _13 アップデートの購入続きを完了しました。 手順書に従う中で "ヘルプ" のプルダウン内に "レジスト"記述が無く、バージョンアップできない。正確な手順書をお送りください。
477 views
Nov 04, 2022 at 02:42 AM

Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
476 views
Apr 14, 2023 at 09:49 AM

Auslogics Game Power Plan, Economy, Work power plans

I would like to disable these power plans as i use Win10's Ultimate Power Plan. I noticed that it automatically replaces my preferred plan after using Boostspeed scanner.
I am making this request bec i don't know what these power plans do and how they perform.
I am a Boostspeed 13 subscriber, details of my subscription are added below for your reference.
Thank you

476 views
Feb 25, 2023 at 04:02 PM

Removing single items at a time.

After using the Registry Cleaner I have problems with my VPN. If I reinstall the backup everything returns to normal so I need to be able to clean the problematic files found in the scan one at a time so it does not destroy my VPN. How do I clean problems one at a time?
474 views
Feb 24, 2023 at 11:06 AM