405 questions

Auslogic 13 update problem

Trying to update the new version from 13.0.0.1 to 13.0.0.2 - updater stating that Auslogic 13 is running and it will shut down program and proceed with update - this goes on and doesn't work
709 views
Nov 29, 2022 at 10:53 PM

software Auslogics

On the 24 th of november I purchased Auslogics essential tools. I had a pop up that i could receive Auslogics Bitreplica for free. I would get a code in my mail so i can register. never had the code. Can you send the code so that I can use the program?
696 views
Nov 29, 2022 at 12:50 PM

New Problem Notifiction

Now, everytime I turn on my computer, I get this notification and I don't know what the problem is.
754 views
Nov 27, 2022 at 08:25 PM

何回cleanningをおこなってもデフラグや調整項目がある

PCのクリーンアップを目指してscanを行っていますが、何回行ってもデフラグや調整項目が表示されます。
PCのどこかに、基本的な問題点があるのか心配しています。
745 views
Nov 27, 2022 at 09:49 AM

software question

Can I retrieve a program I deleted?
686 views
Nov 24, 2022 at 08:20 PM

software updates

in the last few weeks I have purchased several of Auslogics software programs. Since I began using the software, 3 of the programs have been updated with an additional cost. When I originally subscribed to the software I did not expect to have to pay for updates
only after a yearly subscription and the a possible update of the price.Although I have found the software to be good, the prices are somewhat higher than other products on the market such as CCleaner, Malwarebytes and F Secure which I also use with fixed prices for a yearly subscripton withou additional costs for updates. I WILL NOT BE RENEWING THE SOFTWARE AFTER THE ALLOCATED PERIOD BECAUSE MY FEELING IS THAT THE TOTAL PACKAGE YOU PROVIDE IS NOT VALUE FOR THE COST INVOLVED.
PLEASE RESPOND TO MY COMMENTS AS ABOVE. I ALSO APPRECIATE THAT AUSLOGICS SOFTWARE ALLOWS INCREASED MANAGEMENT OF MY WINDOWS 10 PC , HOWEVER I AM NOT CONVINCED THE EXTRA COST IS WARRANTED.

REGARDS, D BOHEMIA

Content hidden to protect privacy

647 views
Nov 22, 2022 at 12:40 PM

Unable to Install the new Auslogic Boostspeed 13.0.0.1 update

Hi

I have downloaded and installed the Boostspeed update (13.0.0.1), but the installed virsion indicated by the Help>About shows 13.0.0.0

I need further instructions to properly install the new update.
947 views
Nov 16, 2022 at 04:24 AM

Games

Ohh Subcatagory ..culdnt select SoF2 for you ..i deleted it out of.. mm :) anger ..agin 2-3years in a row Ok, my msg -> Yes.. Hello! Mm i wanted to ask how come its harder to play older games on a newer stuff.. W8 not play just run the "damn" thing :) Why so hard.. Oh and thta password to get to here ..i forgot it allready ..ill create a new one next time But yes the games ..old .."old" games ..i did everything.. whell.. i dieled it doen to win7 .. should i gone xp? I just deleted ..evcerything But io loved that game SoF2.. Oh since your here ..can you tell me the difference betwean BoostSpeed13 and Essentials ..Thank you , Regards Mitja
851 views
Nov 14, 2022 at 11:46 AM

Asus boost speed 13 upgrade

I am the Ceo of 4 companies in south africa you can look up mark webb ceo south africa on linkadin I have been using your amazing product for many years please refer to my account the reason i am writing to you is i find the way you go about bringing out boostspeed 13 then giving me a discount is in my opionion not the best way to keep customers comming back

i have +- 180 days left in 12 you bring out 13 and offer me a discount to me this is not right i paid for 12 i still have 180 days left what i feel you should of done rather was to allow me to upgrade free to 13 but only keep 180 days when it expires guess what i will buy a new 13 license

or how about you look at each person account to see how long they have supported your product and then give them a low low upgrade price my price in south afdrican rands is +- 360 rand i have refered numerous employees to use your product because i can stand behind it knowing how good it is

Mark Webb
CEO
Flexibreaks holidya and travel club
0828515607
642 views
Nov 10, 2022 at 05:04 AM

uninstall

How can I uninstall McAfee TechMate
946 views
Nov 07, 2022 at 06:22 PM

How to stop Opera assistant

How do I turn off Opera assistant?
711 views
Nov 04, 2022 at 03:00 PM

BoostSpeed13 更新インストール

 ご担当者様
現在 BoostSpeed_12 使用中です。 _13 アップデートの購入続きを完了しました。 手順書に従う中で "ヘルプ" のプルダウン内に "レジスト"記述が無く、バージョンアップできない。正確な手順書をお送りください。
630 views
Nov 04, 2022 at 02:42 AM

Fragmentação de SSD

Meu Auslogics BoostSpeed 12, não está identificando meu SSD Patriot 480G.
749 views
Oct 29, 2022 at 06:03 AM

System Tray Icon Never Loads

I recently purchased Auslogics BoostSpeed 12 and I’m running it on Windows 10 VM, the user is a Standard user without any Administrative Privileges. This brings me to the question! Can this Standard user turn on the computer and BoostSpeed 12 loads and runs automatically including scheduled maintenance?
It looks as though all is fine until I restart the computer however, it’s not, the system tray icon never loads until I start the application manually, and before it loads an administrative Password is required. Is this normal and If so is there a workaround?
713 views
Oct 28, 2022 at 09:51 PM

Unable to open any image file via photos

I am getting an error when i am double clicking an image file, which normally used to open with "photos" app.

The error is "No such interface supported"

679 views
Oct 27, 2022 at 02:32 PM

of course windows 10 update assistant won't work for anybody with windows 10 version 10240

not kissing auslogics ass but your products work for me - i've purchased quite a few licenses from you in past 6 months

WHEN is auslogics going to create a new product designed specifically to -- F I X -- windows updates ?

Windows 10 update assistant desn't work, you can have a brand new laptop with windows 10 version 10240 and

you will NEVER be able to update to version 20H2

go online and google this famous problem yourself: '..... https://www.google.com/search?q=windows+won%27t+update+to+20H2&source=hp&ei=StRUY7SEMqaq5NoP3eG48AE&iflsig=AJiK0e8AAAAAY1TiWtOlcytSaQ4bxpid44eCLbIptM0H&ved=0ahUKEwi00cqi0vX6AhUmFVkFHd0wDh4Q4dUDCAk&uact=5&oq=windows+won%27t+update+to+20H2&gs_lcp=Cgdnd3Mtd2l6EAMyBQgAEIAEMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIFCAAQhgMyBQgAEIYDOhEILhCPARCPARDqAhCMAxDlAjoRCAAQjwEQjwEQ6gIQjAMQ5QI6CwgAEIAEELEDEIMBOgsILhCABBCxAxCDAToRCC4QgAQQsQMQgwEQxwEQ0QM6DgguEIAEELEDEMcBENEDOggILhCxAxCDAToICAAQsQMQgwE6CAgAEIAEELEDOgUILhCABDoICC4QgAQQsQM6CwguELEDEMcBENEDOg4IABCABBCxAxCDARDJAzoLCC4QgAQQxwEQrwE6DgguELEDEIMBEMcBENEDOg4ILhCABBCxAxDHARCvAToLCC4QgAQQxwEQ0QM6CAgAEBYQHhAKUKbjAViXtwJgyIEDaAJwAHgAgAGBA4gBuxuSAQkxMC4xNi4xLjGYAQCgAQGwAQo&sclient=gws-wiz ......'

Anyways, i'm sure if you auslogics geniuses could create a product that would diagnose te installed Windows 10 -- even

a FRESHLY INSTALLED COPY - and then figure out how to FIX WINDOWS 10 UPDATE it would be great

everytime, i've used windows assistant or used their diseased updare system, my brand new lapop automatically

UN-INSTALLSthe 'update' upon reboot.

good luck, you have a winner on your hands should you FIX the hateful microsoft update problem

really, windows and microsoft SUCK as bad as mscintosh/apple and Their endless built-in-obsolete operating systems

for now ? i've DISABLED all windows updates except for DEFENDER updates every 48 hours

sincerely

lynnpokemonojeff (i will NEVER AGAIN attemptto 'update' my windows 10 version 10240

765 views
Oct 23, 2022 at 05:51 AM

tray icon

when you see the red x in the tray icon, how are you suppose to know what is it that needs to be fixed by boostspeed?
803 views
Oct 21, 2022 at 05:55 PM

printer does not print after running Auslogic

can you help to sort out problem with printing after "optimisation" of notebook by running Auslogic. Aslo smart car readerstopped working. Card reader was not recognised, one of the services was disabled by the Booster. Smart card reader problem was solved by enabling the service, but the printer does not work still.
672 views
Oct 20, 2022 at 12:38 PM

icon in system tray

auslogics tray icon has an x through it. why?
698 views
Oct 17, 2022 at 05:02 AM

Breakaway Pipeline

My Breakaway Pipeline is listed as a problem. How do I correct this?
1154 views
Oct 14, 2022 at 12:37 AM

Recovering Deleted Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13
469 views
Dec 18, 2023 at 10:08 PM

100 % disc

my disc is at 100% still after i reset everything and updated to windows 11, help.
464 views
Jan 05, 2024 at 03:35 AM

file recovery

I`ve recently done a deep scan with boost speed 13 which resulted in me losing all my download files from the users file. I`ve tried recovery several times using different restore points without any success. I ran advanced recovery software which tells me they have to be saved to another location. Selected drive D but still don`t see them. Is there any way i can recover my downloads with boost speed 13. ?
463 views
Apr 30, 2024 at 03:47 AM

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
462 views
Dec 27, 2023 at 09:01 PM

Google Chrome

je n'arrive plus a faire des recherches sur Chrome c'est très embetant
457 views
Jan 26, 2024 at 11:25 AM

Auslogics BoostSpeed13

Why can I not remove any brower add-ons (FF, Chrome) through the internet Optimizer? It shows the add-ons but says a setting or synchronization is preventing the process?

Thanks in advance - Scott
457 views
Feb 08, 2024 at 04:42 AM

Explorer.EXE error code\ taskbar

About a week ago that code popped up with this text attached to it." The system had detected and overrun of slack based buffer in this application." Since then my taskbar has totally disappeared. I looked online and found some fixes, I've tried about 30 of them now and nothing works.. I've gone into the control panel to open the taskbar directly, it will not open.
454 views
Feb 11, 2024 at 06:55 AM

Cubase and low DSP, ISR latency

Hello
I would like to choose best performance and kick off unnecessary apps and perform tweaks
to have best available DPC latency on my computer in order to make music production.
I have applied BootSpeed tweaks, also affinity for my NVidia GPU, uninstall unneeded apps, disable my intel speedstep, choose power plan to make high performance (disable sleeping for devices), I have updated win11, I disabled unused features such as bluetooth, fax and unneeded devices, disabled HPET etc., hw connected as possible - ports verified, more in detail, sfc and dism- processed, ok results, I provide also those steps and my configuration for your opinion on this in order to recommend me additional steps, or what to do more for best possible result in my configuration
I understand, that its a lot of information at once, I just spent time to get this information and collect and I can send my current configuration in order too.

In general, I have question related to DPC latency once I am able to go around 100 microsecs., but not less - the way is, that I have 20-50 microsecs and after some time I go to around 100 (highest dpc exec.time)
I also monitored performance and got ntoskrnl and dxgkrnl/nvlddmkm and ndis with a bit higher numbers caused this.
Focused on drivers, updated and measured, not sure, how to process with better configuration still - I have disabled sleep modes and disable ipv6 etc.
I use 128/256 samples with 24bit/48000Hz for my audio configuration, the same in audio card, same in my Cubase projects and I disabled internal audio card onboarded.

Any your suggestions, where to focus, those are very appreciated to get best performance possibilities for my music production mode.

Thank you in advance
Kind Regards,
Miroslav
452 views
Feb 04, 2024 at 04:54 PM

Proper Clean Up steps for Auslogics BoostSpeed13

Is there / what is the proper order in which to use the many tools for optimization and clean up with Boost13?

Any why is BoostSpeed13 not listed in software subcategory?

Thanks in advance - Scott
452 views
Feb 08, 2024 at 04:39 AM

Server

Ich komme nicht mehr auf mein altes E-Mail Konto, keine verbindung mit dem Server.
446 views
May 09, 2024 at 09:26 AM

taskbar\system errors\explorer.exe\overrun in slack based buffer

Since my first question my problem is getting worse. Now I'm unable to open the control panel the shortcut on my desktop disappeared as I tried to open it. Troubleshooter samething. I cant get a lot of things to open anymore. Cant contact Dell, Microsoft, boost speed 13 still works, but for how long? Please help me before I chuck this thing in the garbage
445 views
Feb 12, 2024 at 08:11 AM

Problem mit dem Optimieren in Disk Defrag 11

Ich habe eine Festplattenpartition, in der die Files über den gesamten Bereich verstreut sind, mit großen Lücken dazwischen. Bei Benutzung der Option "Defragmentieren und Optimieren" in der bei Auslogics gekauften Version Disk Defrag 11 steht der Rechner praktisch. Die Optimierung eines einzelnen kleinen Files dauert Minuten. Die Defragmentierung dagegen läuft normal. Da ich die Kaufversion wegen der Optimierungsoption erworben habe, bitte ich um eine Antwort, wie dieser Fehler beseitigt werden kann.
Ich benutze Windows 10, 64 bit.
444 views
Apr 30, 2024 at 01:35 PM

Gostaria de ter

Bom dia!

É possível que a AUSLOGICS adicione ao BoostSpeed algo como o Partition Master, algo que ajude a solucionar problemas mais profundos nos HDDs?
443 views
Jan 17, 2024 at 02:57 PM

remarque

je ne sais pas si la question est déjà posée ou non, mais voilà ma question.

Je crois que ce sera plus rapide pour l'utilisateur si vous ajoutez un champ de recherche sur le tableau de bord (dashboard) pour acceder plus rapidement à un sous menu du logiciel.
Merci d'avance pour votre réponse.
Mes salutations.
441 views
Apr 27, 2024 at 10:55 AM

SSD Optimize

How do I optimize SSD
437 views
Jun 18, 2024 at 06:58 AM

Adding Subtitle to Movie

I have a mp4 video (movie) file and the corresponding srt (Chinese) subtitle. I want to add the substitle to the movie and save it with the subtitle either selectable (on/off) or permanently embedded. I have tried to follow procedure numerous times but I am missing or misunderstanding something. How do I do it?
422 views
Jan 17, 2024 at 11:30 PM

indexação é apagada

Qual a chave que devo desmarcar na hora que faço a limpeza fina do windows com o Bootspeed 13 ? Pois sempre que faço uma limpeza fina profunda eu perco a indexação de arquivos e sou obrigado a dar o comando pra re- indexar, não só os arquivos com0o tambem a indexaçaõ do Outlook. O que acaba me obrigando a comandar uma nova indezação e isso demora muito.
fbaiao@netfb.com.br
419 views
Feb 08, 2024 at 03:39 PM

Remove from PC

I downloaded this program (360 Total Security) by mistake and now I can't remove it. It is hidden and Boostspeed can't find the file location.
378 views
Jun 14, 2024 at 06:17 AM

defrag

why does it take up to 10 maybe 12 minutes before it shos what file it is scanning in defrag and even after scanning then recanning again it takes soo long
373 views
Jun 12, 2024 at 05:53 PM

Use of optimizing tool

Greetings
I have a aquestion the Optimization tool I notice that when you click on it a bunch of sine wave patterns show up. Well what is the meaning of all this and how do I use it?
356 views
Jun 15, 2024 at 02:26 AM