372 questions

Spam website on startup

when ever I reboot or power on my laptop, my google chrome(default brower) just pops up automatically showing me random websites advertisement.
889 views
Oct 01, 2020 at 11:51 AM

I am having catastrophic failure 0x8000ffff and error 0x0000022

I changed my account type from administrator to standard and i couldnt access most of my subscritions like Microsoft packages

1063 views
Sep 22, 2020 at 09:33 PM

game crash

Hello. When you start any game while the program is running in the background, it crashes to the desktop. When you exit the program, there is no departure. Is this what you should do when starting games? Game optimization has been activated.
1008 views
Sep 02, 2020 at 06:27 PM

Discord failed installation

hello there, im facing a problem with installing discord, says something about checking the setup logs or something to contact author. i watched your video on how to fix that problem and tried both methods but they dont work. Is there anyway i can get help? Thank you. Btw i just put access because there was no discord subcategory, the problem isnt with access its with discord.

1287 views
Aug 26, 2020 at 01:20 PM

Cannot play RDR2 through Steam

[2020-08-06 13:50:16.559] [ ERROR ] [11668] [crashdetection] Exit code 0xc0000005 indicates a fatal game exit (reason: STATUS_ACCESS_VIOLATION)

I think my game was hacked
1075 views
Aug 06, 2020 at 11:36 AM

Restore

Can I ask you a question of restoring an image?

1144 views
Jul 29, 2020 at 04:16 PM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。
1508 views
Jul 20, 2020 at 03:51 AM

wont install new drivers

cant install nvidia gforce and driver booster wont update my drivers ie: game drivers for windows

985 views
Jun 14, 2020 at 05:08 PM

социальные сети

при общении в интернете мое изображение удваивается

1158 views
May 25, 2020 at 08:02 AM

Certificates

Good evening,
I have an issue with my computer no longer reading the certificates when I insert my id card into a card reader on my computer. I've tested the card reader on different computers with windows 10 as well. So it's not the device or id card. I tested different card readers to no avail as well. It seems to be a softare issue that I think Austologics is blocking or something else. I've tried different browers and that also did not lead to any success.

1055 views
May 16, 2020 at 02:18 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

1292 views
Apr 13, 2020 at 07:07 AM

BoostSpeed wird permanent von Avira gelöscht

Sehr geehrte Damen und Herren,

mein Antivirusprogramm "Avira Antivirus Pro" stuft BoostSpeed permanent als Bedrohung ein und löscht es.
Gestern wurde BoostSpeed 3x gelöscht!

Hierfür hätte ich gerne eine Lösung von Ihnen erfahren.


Mit freundlichen Grüßen

Prösch

975 views
Apr 11, 2020 at 07:05 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

1086 views
Mar 21, 2020 at 11:42 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

1676 views
Mar 08, 2020 at 08:21 PM

MalwareBytes pups

How can I prevent MalwareBytes from regarding you as a pup?

1907 views
Jan 14, 2020 at 01:52 AM

антивирус

влияетли эта праграмма на скачивание антивируса
???

1068 views
Jan 12, 2020 at 03:50 PM

Acronis

Cannot install Acronis S/W. Cannot uninstall Acronis Common Components

1339 views
Jan 09, 2020 at 03:51 PM

acronis power plan

I used to have acronis power plans available. I no longer have them. How do I install them and where do I get them? I had them a month or so ago but when I did a new install it was not availab.e\\le

1250 views
Jan 05, 2020 at 09:27 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

4401 views
Dec 24, 2019 at 05:54 PM

Не получается запустить.

Доброй ночи.
Полную проверку системы и во время проверки я кое-что сделал, а что не знаю.
Программа не запускается а проблема в том что служба выключена...
(не удалось запустить службу nvidia localsystem container ошибка 14109)

1008 views
Dec 22, 2019 at 10:39 PM

Passwords

How to stop from Deleting Passwords in OPERA
662 views
Nov 26, 2021 at 05:00 PM

Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
651 views
Feb 07, 2022 at 08:37 AM

Activating Software Problem

I have now come to the end of my tether with this piece of software. I have been sent a Registration Code because the software I purchased on the 14 Dec 2021 keeps on asking me to Activate Pro Version. I removed the programme from my computer and started afresh. The programme dowloaded and the after putting in my Licence Key it advised me that the programme was registered. However, there is white writing on a green backgroumd in the bottom right hand corner stating: Activate Pro Version (when pressed advises what you get with the Pro version - which I have already purchased!) I have added this as an attachement on an MS Word doc.
Carl Bruce

Content hidden to protect privacy

651 views
Jan 25, 2022 at 05:18 PM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
644 views
Feb 05, 2022 at 11:36 AM

Auslogics BoostSpeed 12について

「Auslogics BoostSpeed Pro12」「Auslogics Driver Updater」と「Disk Defrag Ultimate」のボタンがありますが、インストールすると別途、料金が発生するのでしょうか?
643 views
Dec 24, 2021 at 11:25 PM

Tab Crashes when go to Look at Report from Deep Disk Cleaner

After I run my Auslogics Boostspeed (makes a backup). I go to look at report and get error "Gah. your tab failed" What/Why does this happen? I don't know how to attach the report. Sorry (Old Lady)
643 views
Nov 06, 2021 at 04:44 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

640 views
Jan 27, 2022 at 03:38 PM

Quanti pc

Buongiorno, un saluto cordiale, ho comperato due versioni pro , la domanda e: a quanti pc posso mettere la licenza adquistata?
635 views
Sep 15, 2021 at 05:40 AM

pop up for ugrade when I already subscribe to boost 12

I upgraded to Boost12 quicte some time ago and yet I keep getting an annoying popup on my screen to upgrade. I need this to stop and this should not count as one of my questions because it is purely an issue on your end.
633 views
Jan 13, 2022 at 03:15 PM

Application will not recognize Pro version

Hi there,

I have an active license key and discovered today that the app reverted to the free version. I put in my license key and it notes activation to be successful, however still runs as the free version.

To note: I have been unable to access the app itself without having to go into the administrator Windows account, which is a new finding since today as well. Not sure if that's related.

Any help would be great. Thanks.
John
632 views
Jan 23, 2022 at 05:18 PM

Breakaway Pipeline

My Breakaway Pipeline is listed as a problem. How do I correct this?
631 views
Oct 14, 2022 at 12:37 AM

Notifacations

Can we stop the nag notifacations?
I do not need constant reminders that I have 3 questions, now 2. Stop it.
624 views
Nov 23, 2021 at 04:47 AM

Майкрософт офис

После использования Auslogics перестали открываться файлы ексель хотя вордоские файлы продолжают открываться.
623 views
Feb 06, 2022 at 05:11 PM

ホルダーが「空」になる

boostSpeed12を自動起動していますが、本日データを参照しようと、windows(C)とData(D)のデスクの中で、(D)に保存してあるホルダーをクリックすると、「このホルダーは空です」となってどのホルダーもデータが読み取れません。ホルダー名はきちんと表示されています。なぜこんな風になるのでしょうか。復元する方法をご教授してください。
623 views
Jan 16, 2022 at 04:19 AM

Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.
622 views
Feb 01, 2022 at 12:42 AM

SSD optimization

Hello
I am using SSDs optimization for my SSD drive but I found out on the internet and youtube that I should not defragment my SSD, just let window trim does the work. I would like to know if Auslogic do any good for SSD and is it gonna insert extra "write" to my SSD? If it is the case I would rather use Window trim since I saw SSD optimization also do defragment task when I optimize with Auslogic Bootspeed 12
Best
621 views
Oct 22, 2021 at 03:43 PM

activation

it is not possible to activate this application with this key

Content hidden to protect privacy

619 views
Jan 23, 2022 at 07:49 PM

Outlook not closing correctly

I have MS 365.
Brand new machine hi end
When I close Outlook it does close OK
But when I reopen in morning I always get message it did not close correctly "Something stopped it form closing" Do I want to restore to previuos". I click yes and it opens
Any ideas. It was reinstalled

Thanx
618 views
Feb 22, 2022 at 08:27 PM

半日経っても終わりません。

スキャンの安定性が13%で半日経ってもくるくる回って進みません。対処法を教えて下さい。
617 views
Nov 15, 2021 at 10:01 AM

SSD optimization for a whole day

Hello
I am using SSD optimization with Auslogic Bootspeed 12 to optimize my C drive (114 GB free 54 gb) it took a whole day to finish. Is it normal for a ssd optimization running? (while it only took 5 mins to optimize my D drive 98GB free 54GB). How frequently should I run SSD optimization
615 views
Oct 22, 2021 at 03:46 PM