251 questions

rescan

When you do a rescan, why don't you just have go ahead and do it, instead of having to click on scan again? Stupid question
Thanks Roger L Batchelder

809 views
Nov 16, 2020 at 04:48 PM

iphoneの件

iphoneのバックアップを取る為、itunesにてバックアップを取るが。本商品でクリーンアップするとバックアップが消えてしまう為、バックアップ情報が消えない設定は教えて欲しい。

987 views
Nov 13, 2020 at 05:57 AM

Use of BoostSpeed Pro 11 on my wife's computer

8 November 2020

Dear Sir or Madam:

Good morning.

Could you please tell me if I can use my BoostSpeed Pro 11 on m wife's computer, and if so, how do I do it?

I look forward to hearing from you.

Yours sincerely,
Murray Christianson

1155 views
Nov 08, 2020 at 02:47 PM

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

860 views
Nov 02, 2020 at 11:28 PM

Malwabyte

Hi when ever I check my computer with malwarebyte it detects my bootspeed as a problem. it deletes bootspeed. Have you come across this problem? How do I fix it?
Thank you

1251 views
Oct 27, 2020 at 11:06 AM

Нужен ли антивирус если есть Bootspeed ??

Нужен ли антивирус если есть Bootspeed ?? Ваша программа спровляеться с вирусами и майнингами??

797 views
Oct 24, 2020 at 04:09 PM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

878 views
Oct 12, 2020 at 10:59 PM

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1190 views
Oct 12, 2020 at 04:46 AM

Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

842 views
Oct 07, 2020 at 08:12 AM

Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

794 views
Oct 05, 2020 at 02:13 AM

Error mesage

I recently installed Microsoft Office 2019 on my Win 10 computer. Each time I use your Bootspeed 11 software, and when I access my Office 2019 software, I get an error message "Operatng system is not presently configured to run this application". What can I do to correct this? I am reluctant to use Auslogics software if it continues to prevent me from accessing my MS office software. Please advise. Thank you.

962 views
Oct 04, 2020 at 05:57 PM

Auslogics Shell Extensions and Startup

I recently looked into the Auslogics Startup Manager and Shell Extensions and I was alarmed to discover that 2 programs are listed as Dangerous. I have checked the web which lists these 2 program as 58% malicious. The programs relate to the Motherboard hardware installation. They are ASUS.com and atkexComSvc.exe. According to the various web sites the way to remove them is to go to Control Panel Programs and Features and to uninstall. But on my configuration they are not listed in the program list. Auslogics reports them as Dangerous. How do I use Auslogics to disable/remove/unistall?

901 views
Sep 30, 2020 at 05:43 PM

Corel Paintshop Pro 2020

It seems each time Boostspeed runs, I have to reload Corel Shop 2020 because it will not statr. I thought this might be a corel problem because the same thing was happening with the previous version.
However, the issue is happing with the 2020 version.
There miust be some issue with the files that BoostSpeed is negating.

794 views
Sep 21, 2020 at 08:18 PM

BoostSpeed actions on Windows 10 Shut Down

I use Microsoft Office 2003 and one of the features maintains a list of recently used files in each of Word, Excel and Outlook. Recently the recently used files list in these three programs has been cleared following shut down at the end of the day so that when I restart my computer the next day the recently used file lists are empty and start being repopulated during the course of the day but again are cleared following the final shut down of the day.

My question is - is there a feature of Boostspeed that is clearing these lists and how do I change it so that it doesn't happen?

Regards, Harry McBride

1089 views
Sep 14, 2020 at 01:34 AM

Fix Windows update error code 0x80073712

How do I fix Windows Update error code 0x80073712 using your BoostSpeed 11 software on my Windows 10 Pro computer. Your article on fixing this error code said you could repair is problem with your BoostSpeed 11 program.

Thank You.

919 views
Sep 12, 2020 at 09:31 PM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1026 views
Sep 06, 2020 at 05:37 AM

Malware

can auslogics check for malware?
C:\Program Files\Supremo Tribunal Federal\Sistema Operacional Microsoft® Windows®\ subfolder

this just showed up in my startup today - never saw it before and from what I read can be OK or can be an infection

I need to know if it is OK to keep it or try to remove it

1014 views
Aug 26, 2020 at 02:08 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

868 views
Aug 23, 2020 at 01:20 PM

toggle "attempt to change DNS" notification.

This appears to be a notification issue. I frequently switch my network usage to wireless, from ethernet, and back again. How can I configure Speedboost 11 NOT to notify me each time this occurs? Thank you!

1001 views
Aug 20, 2020 at 06:34 PM

Disc doctor

Disc doctor advices that I have a disc errpr pn my main drive. How do I rectify this

916 views
Aug 19, 2020 at 06:52 AM

Google Drive File Stream Stops Working

How do I prevent BoostSpeed from interfering with Google Drive File Stream? Each time I scan, I lose connection to the Google Drive File Stream and have to uninstall and re-install it.

819 views
Dec 12, 2019 at 02:08 PM

The Select full screen/ minimise button is no longer showing at the top right of the screen.

When I first in stalled boost speed 12 it worked fine but now the minimise button is no longer showing. I did implement some of your window 10 tweaks, so could any of these be the reason.
Also I have tried the reinstall the version version 12.0.02 and installed version 12.0.0 but although the button is there at the start, it soon disappears and I can not get it back.

819 views
Jan 25, 2021 at 11:03 AM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

818 views
Mar 21, 2021 at 05:42 PM

Boostspeed 11?? version 10 exists already

My version of 10 expires in December 2019. Do I have take out new contract and forget about balance on version 100>>
Otherwise I have to keep version 10 until december and then switch???
regards
Eddie
Auslogics BoostSpeed 10
XXXXX-25AX7-GEWGG-9J4AA-XXXXX - expires december 2019

815 views
Jul 16, 2019 at 05:59 AM

Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

815 views
Apr 14, 2021 at 08:05 AM

Autostart

warum wird disk defrag 10 ständig mit geladen beim start - es ist nicht möglich den autostart zu unterbinden - auf dauer ist es mir zu mühseelig ständig disk defrag zu deinstalieren und vor gebrauch wieder zu instalieren - meinem chef muße ich das programm auch wieder ausreden nachdem ich ihn davon überzeugt hatte es auf allen rechnern in der firma zu instalieren

814 views
Jul 23, 2021 at 05:30 PM

Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

813 views
Apr 17, 2021 at 05:57 PM

Deep disk cleaner

Bonjour
Un message m'indique que Deep Disk Cleaner ne peut pas étre lancé lors du démarrage de Boostspeed. Comment puis je le réinstaller ?
Merci de votre réponse.

Cordialement

Laurent MESNIER

813 views
Jun 05, 2020 at 04:53 PM

empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

812 views
Aug 14, 2021 at 11:52 PM

BoostSpeed

Hi,

1 . There was NO Sucategory that matched my Question so I picked 3D Builder <-- ignore please.

This morning was the second time that my laptop was taken over by a “disk repair” function that I think is linked with BoostSpeed. I start up my laptop and something begins churning away telling me that it will take 8 hours to complete. Actually it could not tell time correctly because it took 3 ½ hours before I could use the laptop.
Q: How to prevent this happening again? At least giving me the option to say OK do it now or wait?

Thanks,

Michel

811 views
Sep 29, 2019 at 08:30 PM

rescan

When you do a rescan, why don't you just have go ahead and do it, instead of having to click on scan again? Stupid question
Thanks Roger L Batchelder

809 views
Nov 16, 2020 at 04:48 PM

Пропажа значков

Сделал оптимизацию и пропали значки с панели интсрументов, не могу найти как вернуть. Отметил на скриншоте

805 views
Oct 09, 2019 at 12:18 PM

Браузер Opera

После сканирования удаляет все пароли как отключить

805 views
Apr 19, 2021 at 05:41 AM

AusLogic # BoostSpeed users


Where does display state the maximum number of user available with the product key assigned; and where does it show how many have been assigned; and where do they give the user name of the assigned

802 views
Feb 04, 2021 at 10:37 PM

Defragmenter related question

There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?

801 views
Mar 20, 2021 at 05:50 AM

Нужен ли антивирус если есть Bootspeed ??

Нужен ли антивирус если есть Bootspeed ?? Ваша программа спровляеться с вирусами и майнингами??

797 views
Oct 24, 2020 at 04:09 PM

ключ

как узнать свой ключ программы для переустановки.где он хранится?

797 views
Aug 09, 2020 at 02:41 AM

Missing subcategory

What is the correct subcategory for a software question for Auslogic products such as Boostspeed, Disk Defgrag, etc.? The "Ask a Question- New Question" screen will not allow a Subcategoty that is not on the drop down list.

797 views
Jul 21, 2021 at 09:41 PM

Select language

Hello, i cant find a "Language" button to change it. Help me pls

796 views
Sep 27, 2019 at 12:17 AM

Must re-enter product code in Fences after weekly scheduled maintenance

Hello,

Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.

Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.

If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?

Attached is the dialogue box that appears requesting to re-enter the product key.

Thanks,
Rich Sullivan

795 views
Mar 22, 2021 at 08:41 PM