• Device-related issues
315 questions

Windows 10 install software as admin

Request a report on what happened to my computer last year during the 12 months when it was attacked by powerful viruses and completely disabled - restore all settings, folders and data, solve device problems on (C, B)
710 views
Mar 15, 2023 at 08:51 PM

Brightness

I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.

Laptop ASUS 2021 ROG Strix G17 G1713QR
718 views
Feb 27, 2023 at 04:16 AM

Smart Card Service

Hello!
I have encountered the problem with Smart Card Service turning off. And I am actually using a smart card. I keep opening Services menu in windows and turning it on again. (Auto/manual no matter) It works then, but the next day it will be the same issue over and over again.
I suspect that BoostSpeed is turning it off as a matter of "optimisation". Who can I check and make it stop? I need this service running.
Best Regards, Dmitry
739 views
Feb 19, 2023 at 08:21 PM

адаптер

Почему не запускается и как обновить
748 views
Feb 14, 2023 at 10:24 AM

Driver Issues

Hello Dear Sir, Madam,

We have a AMD Radeon HD 6950 Graphics Card,
I looked all over the Internet for the right driver.. But I cannot find the one that works on our pc..
We use Windows 11 Pro X64

I have tried the most of drivers I could find, but none of them work as they should...
We have a HDR Display now, And with some drivers it is disabled.. Others it works with no problem.

As soon as we want to start a game for example Hitman 3..
It Does not start.. And with other games it prompts me to look for the new drivers for our graphics card...
That it is outdated... So please please help us fix this problem?

It would mean the world to us!!

I have added a pic, of the properties of the card with it, using the program speccy

Thanks for the help!

Best Regards!

739 views
Feb 10, 2023 at 05:11 PM

wrong core amount

Hi,

Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?
547 views
Feb 08, 2023 at 05:59 PM

external hard drive recovery

so i have ran check disk a few times on a external hard drive to see if i can possibly repair the thing and if not recover some things that are still on it. windows does not recognize the drive but 3rd party software does, so as i'm running check disk it sees one bad sector like at somewhat of the begging of the scan then it continues and runs almost to the end of the scan but does'nt qiute finish the scan, instead it suddenly stops, the screen goes black for a second and then it reboots windows and thats it. no log of what happened at the time of crash or the condition of the drive or the end result...nothing. so i'm wondering if you can shed some light on the situation and maybe some remedies if any? thanks, cweklund

P.S. under device at the top of this inquery what I choose does'nt apply to my question i just had to put something there so it would send. this is in regards to an external drive i have.
735 views
Feb 05, 2023 at 12:28 AM

RAM is getting full most of the time

Hi,

I have an 8GB RAM and getting full most of the time.

Is there a way or app that can auto optimize my RAM?

Looking forward to your reply.

Many thanks!

Regards,

Mark
687 views
Feb 02, 2023 at 12:54 AM

Boost Speed doesn't recognize SSD

Hey guys,

Boost Speed doesn't recognize SSD and claims that it is HDD. Yes, I am sure it is SSD, all other software recognizes it as SSD (programs like Speccy, etc.).

How can this be fixed?

Thanks.

John
659 views
Jan 18, 2023 at 10:55 AM

laptop HP all in one

De helderheid van het scherm is niet meer regelbaar
714 views
Jan 06, 2023 at 03:22 PM

Cannot connect Wifi.无法连接无线网

Hello, I used Auslogics BoostSpeed 13 to clean up the data. After cleaning, my DELL notebook (DELL 5520) could not connect to the wireless network. I could not connect to the network by using the external network card or the external network cable. How should I solve it? Looking forward to your reply, you can also reply me at 1574426325@qq.com


您好,我用Auslogics BoostSpeed 13进行了数据清理,清理之后,我的戴尔笔记本(DELL 5520)无法连接无线网,使用外置网卡、外接网线都无法连接网络。请问应该如何解决?期待您的回复,您也可以回复我的邮箱:

Content hidden to protect privacy

969 views
Jan 05, 2023 at 08:20 AM

удаление пустых папок Lenovo

Как удалить пустые папки Lenovo.
735 views
Jan 01, 2023 at 10:42 AM

cell phone

can i put bootspeed on my cell phone
854 views
Dec 29, 2022 at 09:30 PM

The Wireless Network Adapter cuts out

I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.

What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.

Thanks...Shane Ostrom

848 views
Dec 28, 2022 at 08:20 PM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
839 views
Dec 22, 2022 at 08:47 PM

ПОМОГИТЕЕЕЕ

здравствуйте что означает система прирываний
762 views
Dec 18, 2022 at 05:34 PM

Windows 11 Doesn't Hibernate on Alienware and HP Probook Laptops Anymore

I have two laptops, one an Alienware and the other an HP Probook, on which I have installed Boostspeed 13. Since installing on both PCs, neither hibernates anymore. They both sleep appropriately, but they don't hibernate. This was never an issue with Boostspeed 12. What has changed with the new software and how can I re-enable hibernation on both?
781 views
Dec 09, 2022 at 05:41 PM

MICROSFT 11

The lap top I use is fairly new, but is running windoews 10 pro, Microsoft constantly urge me to load certain up dates and when I try the message is cannot comply you need to purchase windows 365 for instance, but I have a perfectly good windows office already loaded can I stop the 365 nonsense or must i spend and buy 365.
659 views
Dec 09, 2022 at 08:41 AM

Bluetooth não conecta após usar softwares Auslogics

Olá! Após usar os produtos da Auslogics, Driver Updater e BootSpeed, não consigo conectar dispositivos via bluetooth. Há alguma configuração que possa resolver?
701 views
Nov 24, 2022 at 01:15 AM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1298 views
Sep 16, 2019 at 03:22 PM

Bluetooth devices can't connect

After running a scan and following several actions/suggestions, my bluetooth audio devices cannot connect to my bluetooth. I'm unsure what to do. I've tried removing the devices, and reconnecting them, but there's still a disconnect. My PC is able to discover the device, but it fails to connect. I've tried this with multiple devices. My bluetooth mouse still connects, but no audio bluetooth connection will work. I even tried to uninstall one device from my device manager, and of course now I can't even find it at all. Thanks for the help!
1294 views
Mar 21, 2022 at 04:25 PM

Printer Interference

My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
1294 views
Apr 07, 2021 at 05:09 PM

slow internet

Since installing your software and optimizing my internet has gradually slowed down to a crawl. After checking all other issues I could think of I went to rescue centre and reverted back to only restore date available which in itself was unusual as when going through the various tools a couple of weeks ago there were 3 or 4 restore dates. After doing a restore the internet speed improved but after a day or so it is right back to a crawl. I do run a VPN for security but disabling the VPN makes no difference. Any suggestions as where to look?

ps - just checked off the realtek as I have no idea where the problem is
1280 views
Sep 01, 2020 at 11:25 PM

graphics card

what graphics card should i upgrade to to get 8.5 rating that your software sujest for me to do
1278 views
Apr 02, 2021 at 03:28 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
1275 views
Apr 16, 2021 at 11:14 AM

Загрузка с SSD

Добрый день!
Кое как удалось установить windows 10 на SSD. но при первой же перезагрузке с него не загрузиться никак.
В меню загрузок F9 есть выбор ситем вин 8,1 том1, вин 8,1 том 6 и вин 10, но при выборе вин10 произходит перезагрузка и все заново. В биосе P8Z77-V LX2 (ver. 2501) этот SSD(GPT,NTFS) не виден.
Прошу о помощи!
1273 views
Jul 13, 2020 at 12:15 PM

Cannot activate

I HAVE PAID FOR on 1/20/22, AND DOWNLOADED BOOST SPEED 12.2.0.0. AND REGISTERED WITH THE SUPPLIED KEY.
WHEN I TRY TO USE THIS VERSION, IT STATES I HAVE ONLY THE FREE VERSION, AND WHEN I TRY TO USE THE PRO VERSION THE WEBSITE WANTS ME TO PAY FOR IT AGAIN,BUT SAYS IT IS REGISTERED ALL OK
FOR EXAMPLE WHEN I TRY TO DEFRAG, IT ONLY DEFRAGS, I CAN NO LONGER DEFRAG AND OPTIMSE MY DISCS AS BEFORE
THIS IS REALLY FRUSTRATING AS I HAVE BEEN A LONG TIME SUBSCRIBER
PLEASE HELP.
1273 views
Jan 27, 2022 at 04:53 PM

after tweaking system using Auslogics, sound doesnt work. help pls

when i try to play an audio file, it shows up with this: 0x80040154

kindly help

thanks
1272 views
Sep 09, 2020 at 03:56 AM

No streaming sound after you scan and fix

Why don't I have any streaming sound on prime video, you tube, netflix, etc. after you scan and resolve? Very annoying. How to I fix this, so I can enjoy my videos.
1269 views
Jul 30, 2020 at 12:38 AM

микрофон

при проверке все нормально а голоса нет что только неделал

1262 views
Jun 22, 2020 at 09:21 PM

Disfonctionnement imprimante

Bonjour,
Pourquoi après chaque mise à jour de votre produit, mon imrpimante ne fonctionne plus, je suis obligé de la désinstaller puis refaire une installation. ce qui du temps et de l'argent perdu. Si cela continu, je me verrai dans l'obligation de ma séparre de vos services.
Salutation.
1259 views
Jan 10, 2021 at 06:14 PM

MFT failure

Is there anything that adMFT corrupt - Error code = 6. Please run 'chkdsk C: /r'dresses the MFT other than a full restore? I received "an error message and my backup(Macrium) is failing."
1259 views
Nov 26, 2020 at 06:47 PM

Проблема с интернетом

Здравствуйте. выполнил обслуживание всех пунктов в программе Auslogics BoostSpeed 11 и снизилась скорось интернета по Wi Fi, а также задержка подсключения к нему. например скорость была 5 мегабит,сек, теперь 0,3. На других устройствах все впорядке.
1258 views
Dec 11, 2020 at 04:56 AM

PC cannot see a webcam

A webcam physically presents on my PC, but system cannot recognize it. I tried many apps to detect a webcam but they did not help.

Thanks in advance.
1248 views
Aug 13, 2020 at 09:07 PM

Graphics Card

The results of the "Maintain" application suggested that I upgrade my card from 8.1 to 9.0 and above. How do I do this?
1246 views
Feb 23, 2021 at 02:48 PM

Перестали работать порты

После исправления ошибок перестали работать порты на ноутбуке.... написало типа много используется устроств
1241 views
Jul 05, 2021 at 10:02 PM

DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
1237 views
Apr 21, 2021 at 09:13 PM

Necesito una solucion

Quisiera que me ayuden con un problema,
puede que halla activado algo por accidente de este programa y ahora ya no puedo cambiar el brillo de la pantalla no encuentro ninguna configuracion, tampoco es un problema de controlador grafico ya lo actualize.
Ayudenme a solucionarlo
1236 views
Aug 10, 2020 at 06:18 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
1232 views
Jan 30, 2021 at 02:56 PM