• Device-related issues
315 questions

keyboard mis function

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

1979 views
Oct 02, 2020 at 01:17 PM

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
1361 views
Oct 01, 2020 at 03:56 PM

ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
1553 views
Sep 21, 2020 at 01:37 AM

яркость

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю
1329 views
Sep 18, 2020 at 01:12 PM

Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
1861 views
Sep 16, 2020 at 05:48 PM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..
1345 views
Sep 11, 2020 at 04:36 AM

JBL Bluetooth Issue

JBL Cannot connected as Stereo Device
1626 views
Sep 09, 2020 at 12:16 PM

after tweaking system using Auslogics, sound doesnt work. help pls

when i try to play an audio file, it shows up with this: 0x80040154

kindly help

thanks
1272 views
Sep 09, 2020 at 03:56 AM

Sounds like a quiet popping when playing music offline or online.

Also videos like youtube or anything will glitch for a second at random for no reason. I have factory reset this PC and have not fixed it yet. I don't know if it's windows 10 or this new PC but it is quite annoying My old PC that I gave away never had this problem, but it was also windows 7. Also I don't know the device or subcategory, but I had to put something :|
1324 views
Sep 02, 2020 at 09:21 AM

slow internet

Since installing your software and optimizing my internet has gradually slowed down to a crawl. After checking all other issues I could think of I went to rescue centre and reverted back to only restore date available which in itself was unusual as when going through the various tools a couple of weeks ago there were 3 or 4 restore dates. After doing a restore the internet speed improved but after a day or so it is right back to a crawl. I do run a VPN for security but disabling the VPN makes no difference. Any suggestions as where to look?

ps - just checked off the realtek as I have no idea where the problem is
1281 views
Sep 01, 2020 at 11:25 PM

System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.
1722 views
Sep 01, 2020 at 08:30 AM

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.
1424 views
Aug 28, 2020 at 02:59 AM

WiFi keeps disconnecting

For about 9 months now often when I click to go from one webpage or website to another my Wi-Fi disconnects. I either must reconnect via the Internet icon or when I run the Windows Network Diagnostics it always tells me that "The default gateway is not available" and it fixes it. I have run all sorts of 'FIXES' found on the internet but still not fixed.

Up to date Windows 10, Firefox & Norton 360. Was doing the same thing when I used AVAST.
1346 views
Aug 18, 2020 at 02:08 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1600 views
Aug 17, 2020 at 09:27 AM

Not Working

How to fix microphone not work
1203 views
Aug 14, 2020 at 06:55 PM

I cannot hear anything on videos etc

I used malwarebytes to eliminate issues regarding popups and since then I cannot hear any videos. I have tried everything from chrome settings (BTW no sound on Explorer or Edge either) up to and including this software to correct. However to no avail.

There must be something I am missing...please help.
Bob
1005 views
Aug 14, 2020 at 02:57 PM

PC cannot see a webcam

A webcam physically presents on my PC, but system cannot recognize it. I tried many apps to detect a webcam but they did not help.

Thanks in advance.
1248 views
Aug 13, 2020 at 09:07 PM

Bluetooth device

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?
1210 views
Aug 11, 2020 at 04:09 AM

Mumble access to mic desabled

Somehow it happen, now I look how to get back access
1086 views
Aug 10, 2020 at 11:35 PM

Necesito una solucion

Quisiera que me ayuden con un problema,
puede que halla activado algo por accidente de este programa y ahora ya no puedo cambiar el brillo de la pantalla no encuentro ninguna configuracion, tampoco es un problema de controlador grafico ya lo actualize.
Ayudenme a solucionarlo
1236 views
Aug 10, 2020 at 06:18 PM

F keys

None of my F keys are working. How do I fix this?
1148 views
Jun 22, 2022 at 03:23 AM

Good Day

Hi,i have a question i would like to ask about my pc about movie or video streaming because everytime when i watch something on my laptop it pauses itself without me pausing it and i would like to know how it happens and a possible solution.
1147 views
Mar 28, 2022 at 07:58 PM

веб камера

как включить камеру
1147 views
Jan 05, 2021 at 01:14 PM

playing videos

This morning I could play videos from the internet and tonight I'm not able to. Please give me suggestions to fix this.

The error message says:

(Playback ID: vnJN0H3RgwlSS4V0)
https://youtu.be/u-BqgHfeZss


Lori
1144 views
Nov 12, 2020 at 01:29 AM

температура

Здравствуйте. Подскажите с помощью этой программы возможно ли посмотреть температуру моих устройств. таких как прцессор и видеокарту?
1132 views
Dec 12, 2020 at 04:43 AM

Клавиатура

Здравствуйте только купил клавиатуру Hyperx Alloe Fps Pro, где то час все было хорошо, потом клавиатура сама стала нажимать кнопки кнопка q работала как tab , потмо была ошибка что usb не видит код 43, подключил ее в другой порт, опять нажимает что хочешь, сайты открываются и тд, перезагрузил компьютер с включенной клавиатурой не загорался даже экран, без нее все хорошо, что делать?
1116 views
Jun 01, 2021 at 03:12 PM

Caps lock key not working or lighting up aslo volume keys are a bit touch and go as to if they going to work.

Caps lock key not working or lighting up aslo volume keys are a bit touch and go as to if they going to work. Any help or on getting these working would be much appreciated.
1114 views
Nov 27, 2021 at 07:21 PM

видеоадаптер

Неправильно работает видеокарта на производительность 1,5
1113 views
May 03, 2021 at 05:58 PM

Gpu

I just downloaded the Auslogics and opened it, then i hit scan after the scan i applied all tweaks and reboot my computer after the reboot my computer works fine but the screen does not come its just pitch black how do i fix ? [İ am using hdmi to connect my gpu to monitor]
1112 views
Jan 11, 2022 at 08:05 PM

Hard disk spindown

How do you enable hard disk spindown after it has been turned off using the maintain tool? I've searched but cannot find the option. Thank you.

1107 views
Oct 02, 2020 at 04:36 PM

Computer slowness one in internet

I have your free version of BoostSpeed 12 running on an old PC whose features are:
32bit Winsdows 7 Ultimate operating system
Processor AMD-A4-5300 APU with Radeon (tm) HD Graphics 3.40GHz
Memory 2.00GB (1.46GB usable)
I constantly suffer from great slowness when I connect to the Internet via WiFi
Yesterday, once BoostSpeed 12 was installed, I carried out its cleaning procedures, and after connecting to the internet it sent me a message on two occasions indicating slowness on my computer and that this would be resolved with the PRO version. I want to know if this is real, or if the problem lies in insufficient memory, old processor, or disk characteristics, or all of them, and should I buy a new computer; but, for the time being, I want to avoid this last option.
1105 views
Jan 03, 2021 at 04:10 PM

Mumble access to mic desabled

Somehow it happen, now I look how to get back access
1086 views
Aug 10, 2020 at 11:35 PM

PC Won't start up

I shut my computer down last night adn this morning it won't start up. There were no issues before the shut down.
1071 views
Jan 07, 2022 at 06:35 PM

отказ работы мыши и клавиатуры при установке системы

...при установке второй системы (windows7), при уже существующей (windows10), на отдельный диск, после загрузки BIOS, мышь и клавиатура перестаёт работать. Что бы Вы посоветовали?
1065 views
Nov 07, 2021 at 07:23 PM

Микрофон

Перестал работать микрофон

1064 views
Nov 27, 2020 at 10:31 AM

computer very slow

I have an ASUS laptop computer, about 8 years old and it is as slow as the second coming.
It has Windows 10 HOME, 1995Mhz CPU, 4GB RAM, 700GB HDD.
I have installed the Auslogics programs and used the scans a few times.

WHat is the most effective thing Ican do to speed up this computer ?

( not including replacing it! )



1062 views
Jul 09, 2022 at 01:13 AM

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1061 views
Oct 12, 2020 at 01:42 PM

Interesting drive

MSR, MMIO, Microcode and FSB? Clock.
1047 views
Nov 29, 2021 at 02:37 AM

оперативная память

почему использюеться много оеративной памяти до 85%
1039 views
Jul 04, 2021 at 05:31 PM

Проблемы со звуком

Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают

1037 views
Nov 08, 2020 at 08:18 AM