• Issues with installed software
410 questions

logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

1245 views
Nov 28, 2019 at 10:39 AM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1671 views
Nov 26, 2019 at 07:25 PM

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
1229 views
Nov 16, 2019 at 05:07 PM

Fed Up with Spotify Slowness and Bloatware

Can everyone please strongly encourage Spotify to stop making their software slow and/or highly memory-intensive?

Failing that, I suggested many years ago that they should Release a Spotify Compact or Spotify Basic software option and that option is already on their Forum for voting on
1265 views
Nov 16, 2019 at 08:16 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1604 views
Oct 01, 2019 at 03:05 AM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1278 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5181 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1597 views
Sep 01, 2019 at 05:05 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5167 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1210 views
Jul 30, 2019 at 02:23 PM

versione Pro

Buonasera volevo chiedere se avevo acquistato versione registrata normale o Versione Pro perche nonostante il seriale che mi e' stato inviato

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........ non si attiva la versione Pro

Poi ho notato all'inizio un notevole consumo di risorse CPU.......poi molto dopo si e' Abbassata anche il 70%

925 views
Jan 24, 2022 at 06:58 PM

ваш деинсталятор не удаляет эту программу

у меня ауслоджик про, платная версия. ваш деинсталятор не удаляет bluestacs.
923 views
Jul 05, 2022 at 04:10 PM

BoostSpeed 13 BUG Issue

There is an aggravating "BUG" in BoostSpeed 13. A message frequently appears that states I have many TERABYTES of files in my Recycle Bin. See the attached screenshot.

I got this message today, while having less than 25 MB of files in my Recycle Bin.

Please look into this and fix this BUG.

Thank you.

Myron Achtman

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923 views
Feb 25, 2023 at 07:12 PM

Defrag and optomize problems

I have problems with defrag and optomize - it takes hours to complete the process. My previous version did not have that problem. It is so bad that i use windows defrag instead of Your defrag --- any ideas as to why???
923 views
Mar 30, 2022 at 12:47 PM

Ram Optimization

How do I enable the Ram Optimization fuction on Boost Speed 12?
922 views
Mar 26, 2022 at 05:34 PM

After using Auslogics Boot Speed 13 (Pro) and restaring the Windows, the screen becomes black.

Hi there,
After using Auslogics Boot Speed 13 (Pro) (scan, regedit, clean, regdefrag, disk defrag, window slimmer, internet optimisation) and restaring the Windows, the screen becomes black in a few minutes. It is possble to change open windows by Alt + Tab. Ctr + Alt + Del can recall Task Manager. But the screen is black, it is not possible to see a wallpaper, call Start menu, task bar is invisible as well. Only restart the system helps, can I fix it in another way, please?
Thank you.
Richard.
919 views
Aug 19, 2023 at 07:07 PM

BOOT SPEED PRO

I HAVE RENEWED MY BOOT SPEED SUBSCRIPTION BUT I CAN'T PERFORM CERTAIN FUNCTIONS I AM ASKED TO TAKE PRO VERSION WHILE I HAVE ALREADY PAID THE BASIC VERSION HOW TO UPGRADE TO THE PRO VERSION WITHOUTPAYING THE 50 EUROS MORE ?

LICENCE N°:

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THANK YOU

919 views
Jan 25, 2022 at 02:26 PM

python .dll error

i am encounteredwith the attached python.dll error, kindly let me know the solution.
i am using windows 7 , 64 bit.
917 views
Mar 12, 2022 at 06:47 AM

Shreddern und Löschen

In dem Tool "File shredder" wird sowohl geshreddert als auch gelöscht.
Worin besteht der Unterschied?
916 views
Feb 28, 2022 at 12:07 PM

Auslogics 12

переустановил виндоус ..поставил программу Auslogics 12 а ключь не могу поставить.... Помогите...
916 views
Jan 24, 2022 at 07:47 PM

Unintalled software packahe

I only use mu PC for flight simulation practive. Iecently uninstalled a program called Traffic Global. IT contined over twelve thousand files. Every time I run the Duplicate Filesprogram, the files continue to show up although I removed Traffiv Global weeks ago. Can you advise? Thanks!

Jack Sullivan
915 views
May 07, 2022 at 01:28 AM

activation Boostspeed

Hello,
I have been using Boostspeed pro for years, and now the software only opens in the free version, even when I copy the activation key received in December by email.
A window appears, saying "Registered software", yet the software remains in free version.
Can you help me solve this problem?
912 views
Jan 24, 2022 at 11:37 PM

doublons

Bonjour , existe-t-il un logiciel (facile) , pour éliminer tous les doublons automatiquement ( sans cocher toutes les cases de tous les doublons ) . Merci , cordialement

912 views
Apr 11, 2022 at 08:14 AM

Intel Graphics Installer Not Prompt Back After Loading For Install

Dear Sir /Madam,

I'm facing Intel Graphics Installer not prompt back after loading for continue install start on version Driver 31.0.101.4644 WHQL. Need some advice what when wrong and how to resolve.
910 views
Aug 31, 2023 at 02:54 AM

rendre les textes plus lisibles

Comment augmenter la grosseur des caractères, pour les rendre plus lisibles.
901 views
Apr 01, 2022 at 01:10 AM

Compte

Bonjour,
Ou puis je trouver mon compte
Merci d'avance
Hendrik Zutterman
898 views
Jan 13, 2023 at 10:31 AM

Lizenz

Warum wurde meine Lizenz gesperrt ich kann das Programm nicht mehr öffnen ich habe im Dezember 2021 verlängert und gekauft. Bitte um Freischaltung. Danke
895 views
Jan 26, 2022 at 07:56 PM

Pro Version aktivieren.

Your Auslogics license information, order #

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Ich nutze AusLogics Boost Speed schon sehr lange - mit obigem licence key lässt sie sich nicht aktivieren.

Was ist das los - auch löschen und Neuinstallation hat nichts gebracht.

Mfg

Decker Gustav

894 views
Jan 22, 2022 at 07:55 PM

Programa não esta fazendo scan

Quando eu peço para fazer varredura o programa interrompe e apresenta o seguinte log
889 views
Dec 16, 2022 at 12:47 PM

auslogics driver updater causes WINDOWS 10 to be disabled

I have the Auslogics Driver updater and used it on my ACER laptop , which is only 3 years old.
The updater found 16 drivers that needed updating.
I did the updating and restarted the laptop.
The laptop then wouldnt start - I got the blue screen error message.
The only way I could get it working again, which took me 2 days, was to reset back to a restore point 2 weeks ago .

As a result I presume the driver updating never happened.
Is there anything I can do to get the Driver Updater to work without causing this significant error message?
885 views
Jul 25, 2022 at 12:23 PM