• Issues with installed software
410 questions

безопасность

не мешает работе
21 views
Jan 05, 2025 at 02:55 PM

решение проблем

не работает колонка блютуз
28 views
Jan 05, 2025 at 12:04 PM

32-bit and 64-bit versions

Looking at the report from Revo Uninstaller of applications on my windows laptop running Windows 10, I can see most of them are the 64-bit version but quite a few of them (including Auslogics Boostspeed 13, Adobe Digital Editions 4.5, Kaspersky, Dropbox to name a few) are showing as the 32-bit version.
I believe if these were the 64-bit version they will run better and faster.
Is there anything I can do to convert them from 32-bit to 64-bit?
Please advise.
Thanks!
Chris
25 views
Jan 01, 2025 at 03:58 AM

Зависает программа

Здравствуйте уважаемые. Скажите пожалуйста, почему зависает программа Auslogics SSD Optimizer 2 когда начинается Обрезка, и что делать?
66 views
Dec 13, 2024 at 08:19 AM

android elementor

i installed android elementor in my windows 7 64 bit that working properly
83 views
Dec 04, 2024 at 10:17 PM

RECOVERY OF WIPED IPHONE 14 PRO (NO BACK UP)

Hello, I have an iPhone 14 pro and by accident, I remotely wiped the phone trough "find my app". My question for you is whether this software can recover the extremely valuable data from the phone or any other available software you suggest? The phone is password-locked as lost and hasn't been switched on since the wipe happened.
Looking forward to hearing from you.

Best wishes
Nikola
142 views
Nov 16, 2024 at 02:21 AM

Installed Registry Cleaner

Is my already installed Auslogics Registry cleaner the Pro version ?
138 views
Nov 10, 2024 at 06:22 PM

Program language

First of all, I wish you a good day.
I want to learn something.
I am auslogics boostspeed 13 subscriber.
Is there Turkish language support for this program?
If not, when will it be available?
When can we learn.
When there is Turkish language support, do we need to do anything to speak Turkish?
Thank you very much in advance for your answer. Have a nice day again.
135 views
Nov 09, 2024 at 10:19 AM

please help

I bought this for a prblem that it did not fix. Auslogics driver updater not audacity
220 views
Nov 07, 2024 at 06:30 PM

Fake scan

When I log into a search engine ( Google or Bing) the home page comes up. If I search for anything like Gmail or anything else it says "connection is not possible". It appears that a virus is diverting the search. The security software is picking up that it is diverting to p.f.360.cn/pollmessage. I can delete the unauthorised enteries but cannot get rid of the virus so it keeps happening. Does your service get rid of this fakescan.?
155 views
Nov 01, 2024 at 02:43 PM

Исправление неполадки

Установил на ноутбуке Lenovo программу Auslogics BoostSpeed, провел сканирование и по рекомендации программы дал команду на исправление обнаруженных ошибок. Программа очень долго загружала обновления, затем ноут выдал сообщение о невозможности их инсталяции и начал "откатывать" начальную версию (тоже очень долго). После переустановки ноутбук не видит Интернета. Таким образом, я не могу восстановить его нормальную работу. Что посоветуете?
183 views
Oct 17, 2024 at 12:38 PM

ERROR / CRASH

I was using Thunderbird Portable e-mail client from my external drive [1TB capacity] for years before the crash. I am not sure if your IT specialist can assit me to solve this [ see attached ] I have 300K+ e-mails in it but since 4/10/24 when i tried to open it , the crash pop-up appeared. Due to this, I have to keep aside my external drive [ if plugged into my PC will shows as Driive D: ] and reinstal a fresh Thunderbird mail client to my laptop under Drive C: Only new e-mails from 4/10/24 are visible and I still hoping the old e-mails from Drive D: can still be recovered . Thank you for listening to my issue and really hope oyu can help .
159 views
Oct 17, 2024 at 11:18 AM

Auslogics BoostSpeed pop up window

I use my PC for public presentions and so the pop up window encouraging me to upgrade to Pro version is not acceptable. Is there a way I can prevent that pop up short of uninstalling BoostSpeed ?

BY the way, the Subcategory of Tips, or anything else has no relevance to the question, but had to select somwthing to submit the question.

thank you
190 views
Oct 08, 2024 at 01:42 PM

Available product

Is DiskDoctor available as stand alone application?
196 views
Oct 02, 2024 at 02:58 PM

FILE DUPLICATI

Buon pomeriggio
Premesso che il software AUSLOGICS è straordinario e da solo è sufficiente per la gestione di un normale PCDESK (nel mio caso un ottimo ASUS + WINDOWS 10 PRO 64 BIT + GOOGLE CHROME), incontro un problema quando intendo eliminare on line decine e decine di file audio che corrispondono ad altrettanti file di brani musicali (circa 10.000!!!) scaricati e archiviati sul portale on line MEDIA CENTER del software multimediale JRIVER (USA).
Questo maledetto software, in abbonamento annuale, con gli anni è diventato sempre più cervellotico e difficile da utilizzare, avendo un sacco di funzioni e di opzioni.
L'unico aspetto che non è stato curato dai programmatori è appunto la cancellazione dei file duplicati 1 volta o +volte. Per assurdo JRiver permette questa eleminazione SOLO PROCEDENDO CON UN BRANO MUSICALE PER VOLTA!!!!
Purtroppo, anche il programma di ricerca dei file audio duplicati del Vostro software AUSLOGICS, fornisce il risultato di pochi file individuati, mentre io sono sicuro che ne esistono centinaia da eliminare.
Il sito web in oggetto è il seguente: https://jriver.com/download.html e l'ultima versione è la 33.
Ringrazio in anticipo per l'attenzione e mi auguro che possiate aiutarmi con la procedura corretta.
Giancarlo Perani - Bergamo - Italia
251 views
Oct 02, 2024 at 12:49 PM

Mapa de desfragmentação

Bom dia. Como posso configurar para que o Auslogics Disk Defrag 11, mova os "quadradinhos" que são moviveis para espaços vagos no inicio do disco? Em versões anteriores do Disk Defrag, ele movia os arquivos "verdes" para espaços vahos no inico do disco. Obviamente não estou me referindo aos arquivos de sistema que não podem ser movidos. Obrigado.
237 views
Oct 02, 2024 at 03:01 AM

No activation key

Hello,
I paid for AuslogicsBoostSpeed 13 subscribtion. However, I never got the activation key.
Thanks.
Regards.
Richard.
227 views
Sep 27, 2024 at 10:01 AM

Хочу вручную найти файлы этого приложения

Дорбый день БустСпид!Хотел вручную найти файлы по названию которые хочу удалить и не могу найти в вашей программе как это сделать!Или я не вижу или у вас нет такой возможности!?
К примеру - хочу удалить полностью из системы Windows10 программу skype или cortana и как мне это сделать?Даже если я удалю стандартными методами системы все равно останутся следы,я бы хотел вручную найти все файлы относящиеся к этим программам удалить их,а потом еще и в реестре почистить записи,так чтобы уже с концами наверняка,чтобы они не висели в системе и не жрали ресурсы и не замедляли систему!
198 views
Sep 26, 2024 at 08:59 AM

Updater 2 saved PST files to my documents folder

I recently lost an email account in Outlook and all the folders and subfolders files with it after a Windows 10 reset. I noticed that my Updater 2 saved some PST email files to my download folders in Explorer, but I need to see if these are the files I'm missing and how do I restore them to Outlook if they are the ones I'm looking for? Thanks.
221 views
Sep 24, 2024 at 08:15 PM

Intel (R) management

Avast pro detecte que Intel (R) management n'est pas a jour nouvelle version 2428.6.2.0 du 10 juillet disponible. Auslogics ne voit pas cette mise a jour. pourquoi ?
211 views
Sep 19, 2024 at 05:22 AM

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno
883 views
Mar 15, 2023 at 04:35 AM

Deleted files

When removing files to speed up the computer, BoostSpeed deleted *.wsw files essential to my business. These are a part of a software application called Website-Watcher and include several hundred "bookmarks" that took years to develop. Can you tell me where they went and how I might recover them?
881 views
Jul 06, 2022 at 12:08 AM

impossible de supprimer adobe acrobat cause FullTrustNotifier.exe

bonjour,
Comment supprimer adobe acrobat reader ensachant que lorsque je commence la procedure, il stoppe la uninstall car fullTrustNotifier.exe n'est pas marque comme installé, j'ai pourtant desactive le Adobe genuine notifier dans les services windows, supprimer les cles de registre notifierClient et supprimer manuellement les repertoires, mais je ne peux pas desisntaller depuis l'appli windows des programmes ni meme modifier, corriger, ou installer une autre version.
Toute aide est la bienvenue et le logiciel d'adobe pour nettoyer les mauvaises desinstallation: AdobeAcroCleaner, ne fonctionne pas, il ne repond pas en 10 sec apres le lancement..bref, tout pour plaire
Merci
Cordialement
881 views
Feb 21, 2024 at 05:01 PM

My BoostSpeed app will not recognise my Pro status

Examples of this issue in the atchd doc.

My BoostSpeed is the Pro level app and it is good for another 300+ days. However, the app does not know this fact. It will not allow me access to the Pro features. It requires me to buy the Pro level features. I do not understand how the app indicates I have Pro yet at the same time the app thinks I only have the free version.

I do have and have paid for Pro for the 300 days.

When I tired to re-register the Pro license key, it indicates I'm already Pro registered. Yeah, that's obvious. Why doesn't the app know this?

Thank you for your support and education. Shane Ostrom,

Content hidden to protect privacy

880 views
Jan 24, 2022 at 05:18 PM

Cartel que aparece cada vez que enciendo la CPU.

Hola. No lo manejo al programa como corresponde, pero tengo un problema que no me lo resuelve. Cada vez que prendo la CPU, aparece un cartel del antivirus de windows 11, que no lo puedo sacar. Me pueden orientar?
878 views
May 04, 2022 at 04:50 PM

tray icon

when you see the red x in the tray icon, how are you suppose to know what is it that needs to be fixed by boostspeed?
876 views
Oct 21, 2022 at 05:55 PM

Allow list

What do I have to add to Malewarebytes "allowed" list to get your software to run? If I run Malewarebytes it quarantienes your application.
872 views
Jul 06, 2022 at 11:39 PM

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
867 views
Apr 17, 2022 at 09:46 AM

About BoostSpeed

Sorry about the bogus Subcategory- apparently I cannot send without one but BoostSpeed is not listed.
I want to set the program so that it does NOT wipe form-fill information from Firefox. I have been cruising through the settings but I don't see a way to do it.
860 views
Jun 05, 2022 at 09:12 PM

programa ya instalado

Tengo instalado el software BoostSpeed 13 en mi portàtil.
Cada vez que inicio sesion aparece un mensaje dandome opcion de descargar nuevamente el programa que ya tengo actualizado.
Ruego me indiquen que ocurre.
Muchas gracias.
856 views
Dec 05, 2022 at 11:53 AM

BoostSpeed wipes out VS2022 install data

Whenever I run the Boostspeed scan it wipes out all indication of my VS2022 installation. After the Boostspped run Visual Stuio VS2022 installer states there is nothing installed. Must restore with backups.

Please advise.

856 views
Apr 12, 2022 at 12:02 AM

auslogics boostspeed

i hava auslogics boostspeed 12 and i paied for the new version 13. i didn't get he new version. can you send me a link to download the ne version.
855 views
Feb 01, 2023 at 05:48 PM

Driver Updater on Win 11 platform

My laptop uses Win11 OS. I get notices that several drivers need update. I start Driver Updater. Shortly later I am notified Driver Updater cannot connect to sever. This only happens on Win 11,

James Denneny
854 views
Sep 19, 2023 at 09:32 PM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
852 views
Jan 31, 2023 at 01:50 AM

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
852 views
Apr 29, 2022 at 01:45 AM

mistakes

Why does ABBYY FineReader 14 make mistakes in characters when scanning large and clear printed text without interference?
851 views
Jun 05, 2022 at 09:06 PM

Browser cleanup

How do I get Cyber Protect Home Office to remove privacy issues in my browsers? I have thousands (yes, thousands) of pointers or cookies identified in the scan that never get removed. None of the previous versions of BoostSpeed would remove the offending files either. Thank you.
850 views
Sep 07, 2022 at 09:22 PM

New Problem Notifiction

Now, everytime I turn on my computer, I get this notification and I don't know what the problem is.
848 views
Nov 27, 2022 at 08:25 PM

PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
847 views
Jun 30, 2022 at 06:08 PM

Never updates any drivers for two years now...

I do NOT want to uninstall Driver Updater. I want it to work and it has never updated a single driver, yet.
847 views
Dec 15, 2022 at 02:57 PM