• Issues with installed software
410 questions

Программа не зпускаеся

Отсутствует какой-то файл
540 views
Dec 30, 2023 at 03:40 AM

Change DNS

I am getting the message: 'Attempt to change DNS detected' Adapter: 'Wintun userspace tunnel #223'
How do I deal with this? There is a 'settings' bar but it does nothing when I click on it.
Thank you,
Geoff Parsons
577 views
Dec 28, 2023 at 02:24 AM

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
533 views
Dec 27, 2023 at 09:01 PM

updates


i have updated the first driver in the list of drivers to be updated many times, why does it continue to on the list.
i update drivers 2 or 3 times a day but the list doesn't get any shorter,why.
590 views
Dec 27, 2023 at 12:18 PM

Ausllogics BoostSpeed 13 so difficult to open

Whenever I open Auslogics BoostSpeed to start it does not open , after some 5 mins and several times of tries it will open but is so slow to start to scan ??? After long wait no report on any problems why it did not start. Is this the normal speed of BoostSpeed 13 ???
Disappointed !!!
631 views
Dec 24, 2023 at 10:46 PM

Recovering Deleted Files

How do I recover my delted One Drive files that were deleted when I upograded to Pro Vestion 13
545 views
Dec 18, 2023 at 10:08 PM

Recover Data if possible

HP Laptop Pavilion, Win10, 1 Gig HD, i7 processor
I downloaded Auslogics BoostSpeed 13 Free Edition and read about tasks that would help the speed of my laptop. The only section I used was delete unused programs. It showed me a list and I selected about seven or eight items. And later I opened
my desktop and realized I had lost about 30 shortcut Icons. Many that I still use.
I read thru the inforrmation to try to reverse my action. I used the recovery section but keep seeing a popup window telling me to
turn off my anti-virus and firewall and no data was exchanged (I used a restore date one week earlier.) I tried three different restore dates and they all failed with the same pop-up. My question -is there a procedure for correcting my mistake and possibly recovering my desktop icons? Thanks for any direction.

Franklin Disney
11595 Forest Mere Dr
Bonita Springs, Fl 34135
627 views
Dec 12, 2023 at 06:34 PM

enregistrement de la clé

Bonjour, je n'arrive pas à enregistrer la clé, à chaque fois et tant de fois le logiciel me demande enregistrer la clé activer la version pro.
547 views
Dec 08, 2023 at 12:54 AM

MSEdge

Yesterday I ran Auslogics BoostSpeed 13 and it messed up my ability to get into MSEdge. It wasnt until late last night that I figured out what happened but I don't know how to fix it. After running the scan and after clicking on the repair/fix it button, a small screen pops us and asks me to close the following files. They are all msedge.exe (6 or more), but it didn't do that this time and has stopped me from being able to get in MicroSoft Edge. Has my copy of Auslogics BoostSpeed 13 been compromised, have I missed and update or is something else going on? Can you help e with this?
628 views
Dec 05, 2023 at 11:45 PM

Drivers update

The drivers updater is included in Auslogics Boostspeed or is a sparately software?
608 views
Nov 22, 2023 at 07:56 PM

Clean Mail Junk Folder

Can you automatically clean junk folder within a day of junk mail receipt
615 views
Nov 17, 2023 at 06:49 AM

Driver Windows...

3rd Question is regarding with Drivers for my HP PC: Usually I'm using 'Auslogics Driver-Updater to keep All my PC -Drivers Up-to-Date all the Time... but, but at the same time by the way I've used to use 'PC Help Soft Driver Updater and 'Driver- Genius as well other softwares for keeping my PC Drivers up-to-date. And now the ''Question'' is: Are There any Negative effects or affects to break my PC 'Stability or to break my PC Performance if am' I using more then one company Driver-Updaters - Software for only one PC?, or there is no need to be afraid or no need to worry of any negative effects to break my PC 'Stability/Performance and I Can use as many as I want... and as many as I wish 'Driver-Updaters I mean from different companies 'Software for my HP PC...?
1462 views
Nov 16, 2023 at 01:18 PM

update driver

my bluethooth doent work on this laptop so i dont know wht to do or where to go to instaill or update any programs so this laptop would pair with my bluethooth dievices
656 views
Nov 11, 2023 at 05:06 AM

My 'Subscriptions...?

Hi There...!Again I have a question regarding with my 'Subscriptions and my 2nd Question is:- How Can I ''Manage'' my subscriptions with 'Auslogics ?, and for Example:-How to do this... if in the future I'd preffer or change my mind to 'Cancel one of my subscription with 'Auslogics...how could I 'Cancel a subscription with 'Auslogics? Let me know Please...? Thanks!
745 views
Nov 09, 2023 at 12:10 PM

Question about All my 'Subscriptions?

I have an important Question regarding with my 'Subscriptions: 1 Question: After an Year time are All my 'Subscriptions with Auslogics will Renew Automatically?...or After an Year time when my subscriptions will gonna expire should I buy New Licenses for all my Subcriptions again, I mean do i need to do it manually?again? Please Let me know? thanks!
696 views
Nov 08, 2023 at 03:41 PM

Vos logiciels

Quel utilité et quelle différence (avant de passer ma commande) entre Auslogics BoostSpeed13 et Discdefrag?
Je ne sais que choisir vraiment..
629 views
Nov 07, 2023 at 03:54 PM

Privacy Leaks

Boost Speed 13* has been sending me the message that I have "Potential privacy leaks detected - . . . . some Windows settings are enabled to share your private information"
How do I find the Windows settings and disable them?????
627 views
Nov 07, 2023 at 12:24 AM

email tutorial

When I first used BoostSpeed there was an emailed tutorial/teaching program that was very informaive. Is there still such a thing and how do I access it?
637 views
Nov 03, 2023 at 01:02 PM

Recording locks up.

Sometimes a pop-up behind a screen that I am unaware of, like BoostSpeed, will render an application or camera immobile. How do I keep pop ups from happening? What can I do?
632 views
Nov 01, 2023 at 07:49 PM

upgraging lost my registered status

Hi,
I upgraded my computer with a different motherboard, a new i7 cpu and new ddr4 memory, but my hard drives, my graphics card and sound card plus power supply are still the same. When I turned on my computer I see that my status went from registered to unregistered. How do I get it to be registered again. It's not a different computer, just upgraded.

Thanks,
Chris K.
630 views
Oct 20, 2023 at 11:49 PM

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno
883 views
Mar 15, 2023 at 04:35 AM

impossible de supprimer adobe acrobat cause FullTrustNotifier.exe

bonjour,
Comment supprimer adobe acrobat reader ensachant que lorsque je commence la procedure, il stoppe la uninstall car fullTrustNotifier.exe n'est pas marque comme installé, j'ai pourtant desactive le Adobe genuine notifier dans les services windows, supprimer les cles de registre notifierClient et supprimer manuellement les repertoires, mais je ne peux pas desisntaller depuis l'appli windows des programmes ni meme modifier, corriger, ou installer une autre version.
Toute aide est la bienvenue et le logiciel d'adobe pour nettoyer les mauvaises desinstallation: AdobeAcroCleaner, ne fonctionne pas, il ne repond pas en 10 sec apres le lancement..bref, tout pour plaire
Merci
Cordialement
882 views
Feb 21, 2024 at 05:01 PM

Deleted files

When removing files to speed up the computer, BoostSpeed deleted *.wsw files essential to my business. These are a part of a software application called Website-Watcher and include several hundred "bookmarks" that took years to develop. Can you tell me where they went and how I might recover them?
881 views
Jul 06, 2022 at 12:08 AM

My BoostSpeed app will not recognise my Pro status

Examples of this issue in the atchd doc.

My BoostSpeed is the Pro level app and it is good for another 300+ days. However, the app does not know this fact. It will not allow me access to the Pro features. It requires me to buy the Pro level features. I do not understand how the app indicates I have Pro yet at the same time the app thinks I only have the free version.

I do have and have paid for Pro for the 300 days.

When I tired to re-register the Pro license key, it indicates I'm already Pro registered. Yeah, that's obvious. Why doesn't the app know this?

Thank you for your support and education. Shane Ostrom,

Content hidden to protect privacy

880 views
Jan 24, 2022 at 05:18 PM

Cartel que aparece cada vez que enciendo la CPU.

Hola. No lo manejo al programa como corresponde, pero tengo un problema que no me lo resuelve. Cada vez que prendo la CPU, aparece un cartel del antivirus de windows 11, que no lo puedo sacar. Me pueden orientar?
878 views
May 04, 2022 at 04:50 PM

tray icon

when you see the red x in the tray icon, how are you suppose to know what is it that needs to be fixed by boostspeed?
876 views
Oct 21, 2022 at 05:55 PM

Allow list

What do I have to add to Malewarebytes "allowed" list to get your software to run? If I run Malewarebytes it quarantienes your application.
872 views
Jul 06, 2022 at 11:39 PM

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
867 views
Apr 17, 2022 at 09:46 AM

About BoostSpeed

Sorry about the bogus Subcategory- apparently I cannot send without one but BoostSpeed is not listed.
I want to set the program so that it does NOT wipe form-fill information from Firefox. I have been cruising through the settings but I don't see a way to do it.
860 views
Jun 05, 2022 at 09:12 PM

programa ya instalado

Tengo instalado el software BoostSpeed 13 en mi portàtil.
Cada vez que inicio sesion aparece un mensaje dandome opcion de descargar nuevamente el programa que ya tengo actualizado.
Ruego me indiquen que ocurre.
Muchas gracias.
857 views
Dec 05, 2022 at 11:53 AM

BoostSpeed wipes out VS2022 install data

Whenever I run the Boostspeed scan it wipes out all indication of my VS2022 installation. After the Boostspped run Visual Stuio VS2022 installer states there is nothing installed. Must restore with backups.

Please advise.

856 views
Apr 12, 2022 at 12:02 AM

Driver Updater on Win 11 platform

My laptop uses Win11 OS. I get notices that several drivers need update. I start Driver Updater. Shortly later I am notified Driver Updater cannot connect to sever. This only happens on Win 11,

James Denneny
855 views
Sep 19, 2023 at 09:32 PM

auslogics boostspeed

i hava auslogics boostspeed 12 and i paied for the new version 13. i didn't get he new version. can you send me a link to download the ne version.
855 views
Feb 01, 2023 at 05:48 PM

mistakes

Why does ABBYY FineReader 14 make mistakes in characters when scanning large and clear printed text without interference?
852 views
Jun 05, 2022 at 09:06 PM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
852 views
Jan 31, 2023 at 01:50 AM

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
852 views
Apr 29, 2022 at 01:45 AM

Browser cleanup

How do I get Cyber Protect Home Office to remove privacy issues in my browsers? I have thousands (yes, thousands) of pointers or cookies identified in the scan that never get removed. None of the previous versions of BoostSpeed would remove the offending files either. Thank you.
850 views
Sep 07, 2022 at 09:22 PM

New Problem Notifiction

Now, everytime I turn on my computer, I get this notification and I don't know what the problem is.
848 views
Nov 27, 2022 at 08:25 PM

Never updates any drivers for two years now...

I do NOT want to uninstall Driver Updater. I want it to work and it has never updated a single driver, yet.
848 views
Dec 15, 2022 at 02:57 PM

PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
847 views
Jun 30, 2022 at 06:08 PM