• Issues with installed software
410 questions

logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

1245 views
Nov 28, 2019 at 10:39 AM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1671 views
Nov 26, 2019 at 07:25 PM

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
1229 views
Nov 16, 2019 at 05:07 PM

Fed Up with Spotify Slowness and Bloatware

Can everyone please strongly encourage Spotify to stop making their software slow and/or highly memory-intensive?

Failing that, I suggested many years ago that they should Release a Spotify Compact or Spotify Basic software option and that option is already on their Forum for voting on
1265 views
Nov 16, 2019 at 08:16 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1604 views
Oct 01, 2019 at 03:05 AM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1278 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5181 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1597 views
Sep 01, 2019 at 05:05 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5167 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1210 views
Jul 30, 2019 at 02:23 PM

ERROR / CRASH

I was using Thunderbird Portable e-mail client from my external drive [1TB capacity] for years before the crash. I am not sure if your IT specialist can assit me to solve this [ see attached ] I have 300K+ e-mails in it but since 4/10/24 when i tried to open it , the crash pop-up appeared. Due to this, I have to keep aside my external drive [ if plugged into my PC will shows as Driive D: ] and reinstal a fresh Thunderbird mail client to my laptop under Drive C: Only new e-mails from 4/10/24 are visible and I still hoping the old e-mails from Drive D: can still be recovered . Thank you for listening to my issue and really hope oyu can help .
159 views
Oct 17, 2024 at 11:18 AM

Fake scan

When I log into a search engine ( Google or Bing) the home page comes up. If I search for anything like Gmail or anything else it says "connection is not possible". It appears that a virus is diverting the search. The security software is picking up that it is diverting to p.f.360.cn/pollmessage. I can delete the unauthorised enteries but cannot get rid of the virus so it keeps happening. Does your service get rid of this fakescan.?
155 views
Nov 01, 2024 at 02:43 PM

RECOVERY OF WIPED IPHONE 14 PRO (NO BACK UP)

Hello, I have an iPhone 14 pro and by accident, I remotely wiped the phone trough "find my app". My question for you is whether this software can recover the extremely valuable data from the phone or any other available software you suggest? The phone is password-locked as lost and hasn't been switched on since the wipe happened.
Looking forward to hearing from you.

Best wishes
Nikola
142 views
Nov 16, 2024 at 02:21 AM

Installed Registry Cleaner

Is my already installed Auslogics Registry cleaner the Pro version ?
138 views
Nov 10, 2024 at 06:22 PM

Program language

First of all, I wish you a good day.
I want to learn something.
I am auslogics boostspeed 13 subscriber.
Is there Turkish language support for this program?
If not, when will it be available?
When can we learn.
When there is Turkish language support, do we need to do anything to speak Turkish?
Thank you very much in advance for your answer. Have a nice day again.
135 views
Nov 09, 2024 at 10:19 AM

android elementor

i installed android elementor in my windows 7 64 bit that working properly
83 views
Dec 04, 2024 at 10:17 PM

Зависает программа

Здравствуйте уважаемые. Скажите пожалуйста, почему зависает программа Auslogics SSD Optimizer 2 когда начинается Обрезка, и что делать?
66 views
Dec 13, 2024 at 08:19 AM

решение проблем

не работает колонка блютуз
28 views
Jan 05, 2025 at 12:04 PM

32-bit and 64-bit versions

Looking at the report from Revo Uninstaller of applications on my windows laptop running Windows 10, I can see most of them are the 64-bit version but quite a few of them (including Auslogics Boostspeed 13, Adobe Digital Editions 4.5, Kaspersky, Dropbox to name a few) are showing as the 32-bit version.
I believe if these were the 64-bit version they will run better and faster.
Is there anything I can do to convert them from 32-bit to 64-bit?
Please advise.
Thanks!
Chris
25 views
Jan 01, 2025 at 03:58 AM

безопасность

не мешает работе
21 views
Jan 05, 2025 at 02:55 PM