• Issues with installed software
410 questions

logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

1245 views
Nov 28, 2019 at 10:39 AM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1671 views
Nov 26, 2019 at 07:25 PM

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
1229 views
Nov 16, 2019 at 05:07 PM

Fed Up with Spotify Slowness and Bloatware

Can everyone please strongly encourage Spotify to stop making their software slow and/or highly memory-intensive?

Failing that, I suggested many years ago that they should Release a Spotify Compact or Spotify Basic software option and that option is already on their Forum for voting on
1265 views
Nov 16, 2019 at 08:16 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1604 views
Oct 01, 2019 at 03:05 AM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

Content hidden to protect privacy



Roger Hilton

1278 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5181 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1597 views
Sep 01, 2019 at 05:05 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5167 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1210 views
Jul 30, 2019 at 02:23 PM

Notifacations

Can we stop the nag notifacations?
I do not need constant reminders that I have 3 questions, now 2. Stop it.
995 views
Nov 23, 2021 at 04:47 AM

Outlook not closing correctly

I have MS 365.
Brand new machine hi end
When I close Outlook it does close OK
But when I reopen in morning I always get message it did not close correctly "Something stopped it form closing" Do I want to restore to previuos". I click yes and it opens
Any ideas. It was reinstalled

Thanx
992 views
Feb 22, 2022 at 08:27 PM

Making best use of the high system resource usage detected warning

Boostspeed regularly gives me a warning message, "high system resource usage detected." What should I do to most usefully take advantage of this warning?
991 views
Jan 10, 2022 at 03:20 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

988 views
Jan 27, 2022 at 03:38 PM

Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.
985 views
Feb 01, 2022 at 12:42 AM

DRIVER UPDATER REFUSES TO CONNECT

Any idea as to why this is happening? I have registered the program in the WIN firewall, but no success. All other Auslogics software is working without a hitch.
Thanks for your help!
James
981 views
Sep 07, 2023 at 07:29 PM

windows 10

Hi, when cleaning up windows 10 by using boostspeed 12, it deletes all my downloaded files and videos ! how to resolve or avoid this ??? Thanks in advance
L Lantveld
979 views
Nov 18, 2021 at 01:26 PM

Application will not recognize Pro version

Hi there,

I have an active license key and discovered today that the app reverted to the free version. I put in my license key and it notes activation to be successful, however still runs as the free version.

To note: I have been unable to access the app itself without having to go into the administrator Windows account, which is a new finding since today as well. Not sure if that's related.

Any help would be great. Thanks.
John
978 views
Jan 23, 2022 at 05:18 PM

activation

it is not possible to activate this application with this key

Content hidden to protect privacy

973 views
Jan 23, 2022 at 07:49 PM

SSD optimization

Hello
I am using SSDs optimization for my SSD drive but I found out on the internet and youtube that I should not defragment my SSD, just let window trim does the work. I would like to know if Auslogic do any good for SSD and is it gonna insert extra "write" to my SSD? If it is the case I would rather use Window trim since I saw SSD optimization also do defragment task when I optimize with Auslogic Bootspeed 12
Best
972 views
Oct 22, 2021 at 03:43 PM

blocked

I now get a this app has been blocked for your protection

using my shortcut for disk defragmenter pro
971 views
Jan 21, 2022 at 05:40 AM

Integrator.exe wird blockiert

Beim Versuch, Boost Speed von der Taskleiste aus zu öffnen, erscheint folgende Mitteilung:
"Diese App wurde aus Sicherheitsgründen blockiert.
Ein Administrator hat die Ausführung dieser App blockiert
Weitere Informationen erhalten Sie vom Administrator.
Integrator.exe"
Ich bin selbst der Administrator meines Systems, sehe aber keine Möglichkeit, den Fehler zu beheben.
Bitte helfen Sie mir.
971 views
Jan 24, 2022 at 10:35 PM

Gah. Cannot access Report

I have not been able to view any of the reports in the Auslogics software. I just get a blank window in Foxfire.
970 views
Dec 13, 2021 at 06:38 PM

recovery of duplicate files accidentaly removed

I have removed duplicate files using the software, unfortunately i lost many RAW files of the photographs instead of JPEG versions of the RAW files, I wish to recover my raw files which was deleted first from the hard drive into the recycle bin and removed from there, the RAW files are Nikon NEF files. I am enclsong the JPEG of the RAW file which was deleted, many other RAW files were also lost accidentally ,
967 views
Sep 26, 2021 at 05:35 PM

Register errors

I just purchased BoostSpeed 12 and installed, but errords pop when I try to enter my license key. I'm going to attempt to uninstall and reinstall in the meantime.
966 views
Jan 01, 2022 at 12:38 AM

Bootspeed pro

I own a copy of Bootdspeed Pro. I cannot delete the Google cookies from Protect browser.
Help.

Dr. Brian Casey
965 views
Dec 17, 2022 at 01:22 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
964 views
Apr 24, 2023 at 01:11 PM

optimize put topaz studio into reccle bin

recycle bin is getting ful ans auslogics wants to empty it. How to I get topas=z back
962 views
Mar 19, 2022 at 05:32 PM

Notifications

I use Bitdefender VPN for anonomous web usage on my Windows 10 desktop computer. I connect to the internet using a USB wifi adapter. Last week the program updated. Now everytime I connect I get a message from BoostSpeed 12 about an attempt to change DNS detected. The next line states- Adapter:TAP Windows Adapter v9. The next line states-Value: 198.51.100.1
How do I stop getting this particular notification without stopping all notifications?

Thanks
T. Kinstler
mitland@aim.com
960 views
Jun 15, 2022 at 08:48 PM

Intrigrator problem

How to I correct the Intigrator.exe login problem?
960 views
Feb 18, 2022 at 07:50 AM