• Windows-related issues
941 questions

Lost files in Downloads folder ????

I've just done a action in bootspeed 13 after I downloaded update and it has wiped out ALL my files in my windows downloads folder so I am not very happy with this !!!! Is there anyway that I can recover these files ???? I'll leave my laptop switched on in the hope that I can get an answer from you to assist me in this recovery of the many files I have lost/
Thank you John Blair 10.31 UK time on 04July24.
435 views
Jul 04, 2024 at 09:31 AM

Dateiwiederherstelung

Ich finde die mit Auslogics BoostSpeed 13 wiederhergestellten Dateien auf meinem Computer nicht.
406 views
Jul 02, 2024 at 12:05 PM

Perte souris et pavé tactile sur ASUS R702U

Bonjour,
A l'occasion d'une mise à jour des drivers, (Windows 10) la procédure s'est bloquée.
j'ai dû arrêter mon portable (CTRL ALT DEL).
Au redémarrage plus de possibilité de valider une action.
Plus de pavé tactile, plus de souris !
Comment pouvoir ré-utiliser mon portable ?
Je vous envoie cette question de mon poste fixe
Comment choisir une langue de contact par défaut; mon anglais est scolaire et ancien.
Merci de votre réponse.
Cordialement.
R CHAUVET
416 views
Jul 02, 2024 at 06:50 AM

Duplicates

Want to trachk down duplicates
405 views
Jun 26, 2024 at 02:46 AM

PC shuts off

Why does my pc randomly shut off its not over heating because the temp says its fine and when turned on cpu and vga red light turn on and off
395 views
Jun 25, 2024 at 10:28 PM

There is no Chinese in the language options

Chinese is not currently available in the language options. I kindly request your team to consider adding Chinese to the language library.
396 views
Jun 22, 2024 at 04:18 AM

Internet speed settings

Its really hard to believe that the internet speed settings for 5Mb/s are the same as for 900+Mb/s. And what about using AI inthis application?????
427 views
Jun 14, 2024 at 01:35 PM

how do i disable background apps windows 11

is there a way to disable background process with auslogics boostspeed 13
507 views
Jun 11, 2024 at 04:40 AM

Connects but stil doesn't work

Using Windows 11 Pro for Workstations. This is the first and only time I have used this OS so I don't have any experience troubleshooting it or point of reference. I have multiple devices, headphones and other devices that I know work for Bluetooth conectively purposes but otherwise but when I attempt to use them on this laptop, Windows tells me that the devices are connecting to the Bluetooth device I have selected but I get no sound. The only thing I can tell you that stands out and is related is that it tells me under System/Bluetooth that the device is connected but when I go to System/Sound, the connected device will not show under Sound/Outbut Device even though it shows connected under Bluetooth. I have considered reloading the OS from scrath (factory reset etc.) but really don't want to go through all that. So I am asking if you have any ideas otherwise.
617 views
Jun 10, 2024 at 06:58 PM

Missing volume control icon

The volume control icon found missin on the taskbar. How to solve this?
421 views
Jun 05, 2024 at 11:15 PM

no se activa el bluutoo

el blutook no se encuentra en este dispositivo y quisiera activarlo
445 views
Jun 05, 2024 at 10:05 PM

Recovery

как восстановить файл ( несохранёный файл в Microsoft office) удалённый вашей программой ?
446 views
Jun 04, 2024 at 02:10 PM

indicacion del tiempo de inicio de windows

Estimado Señor:
Me dirijo a usted para preguntarle cómo logro que aparezca la notificacion en pantalla, del tiempo que ha tardado windows 11 en iniciarse.
Gracias, Atentamente:
Francisco José Díaz Álamo
519 views
May 16, 2024 at 12:25 PM

Festplattenbereinigung rückgängig machen

Hallo,

am 10.05 wurde eine Festplattenbereinigung durchgeführt. Dabei wurden Datein gelöscht, die nicht gelöscht werden sollteb. Es fehlen ganze Ordner von Dateinen, die dadurch gelöscht wurden.

Wie kann dieser vorgang wieder rückgängig gemacht werden?

es handelt sich speziell umd den "Download" ordner auf der SSD Festplatte C

"Festplattenbereinigung: Heruntergeladene Dateien"

Alle Daten sind gelöscht undich benötige diese jedoch.
583 views
May 10, 2024 at 12:54 AM

Произвольное обновление страниц после обновления Windows

Добрый день! В браузере с недавних пор стали произвольно чсасто обновляться открытые страницы. С чем это связано и как можно убрать это? После последнего обновления это появилось.
532 views
May 07, 2024 at 12:02 PM

Flickering

Screen flickering occurs while downloading ".acsm" files.
495 views
May 04, 2024 at 02:34 AM

требуется помощь

Добрый час. При запуске Windows запускается обработчик команд, и число всё увеличивается. Что следует с этим делать?
Помогите разобраться .
Спасибо
467 views
May 03, 2024 at 09:41 AM

Windows Performance

Is there a program or anything that will scan my laptop and honestly improve the speed and performance?
514 views
May 03, 2024 at 02:37 AM

dcu.centennial://toasthandler

Windows does not see this file since I had BoostSpeed clean my coimputer.
dcu.centennial://toasthandler/Create/NewUpdatesReadyToApply

What should be done?
742 views
Apr 30, 2024 at 05:43 PM

Task Manager & Auslogics Registry Cleaner

Task Manager on my Win 11 PC is showing CPU 29% busy (idling) whilst Auslogics view is showing 17%. Can you explain the difference?
508 views
Apr 30, 2024 at 04:07 PM

ask

i have licence for home version
and i install pro version
how can i back to home v
1201 views
Oct 23, 2020 at 04:28 PM

Ma webcam ne fonctionne plus

Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
1200 views
Jul 16, 2021 at 08:38 AM

загрузка Windows

Очень медленная загрузка Винды
1195 views
Nov 07, 2021 at 11:29 AM

Error 15

How to fix "Access Denied Error 15 This request was blocked by the security rules" in Windows 10 Pro with Edge browser?

The date and time information for this PC is correct.
I am not using any Proxy or VPN for my internet connections.
I am NOT able to access this website with Windows 10 Pro PC using the Google Chrome browser
I am able to access this website with another Windows 10 Pro PC using the Google Chrome or the Edge browser
1192 views
Jun 08, 2021 at 05:50 PM

Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
1190 views
Feb 24, 2021 at 10:40 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1190 views
Nov 12, 2020 at 01:09 PM

Indexing keep turning off

Greetings
I noticed that my Auslogics BoostSpeed 11 keeps turning of my windows search indexing. How can i prevent that from happening.
regards
1189 views
Sep 14, 2021 at 08:44 AM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1189 views
May 17, 2020 at 07:40 AM

удалённый рабочий стол

работает локальная сеть ,но невозможно подклключить удалённый рабочий стол.
1188 views
Oct 20, 2019 at 11:06 AM

The networks are not displayed

The networks are not displayed after the last winoes 10 update 21H1
1187 views
Oct 15, 2021 at 07:19 PM

update

so my windows 7 ultimate needs upadate to windows 10 so tryed to update it but it randomly shut off. i tryed again but it huppened again. so i though it was the update thats not working. i was playing a game but it huppend again. it made a lot of noise and shuts off without warning so i did i everthing i cold to fix bt cant seem to fix it at all. what should i do. i need to update it but to update it i need it to stop randomly shuting off

1186 views
Jan 15, 2021 at 02:14 AM

Problem Solution

In the "check for updates" section, i have a message in red "Your device is missing important security and quality fixes" and when i click on "check for updates", the installing remains 0% and so i want to kmow how to solve this problem.
1183 views
Jun 13, 2021 at 06:33 AM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
1181 views
Dec 18, 2020 at 05:19 AM

sleep mode

after running my pc from sleep mode the voice of pc become weak .

whats the problem ?

Thank You
1179 views
Jun 23, 2021 at 09:04 PM

Интернет-соединение

Добрый вечер, подскажите пожалуйста как оптимизировать и повысить скорость интернет-соединения через Wi-Fi?
Спасибо

1179 views
Apr 08, 2021 at 07:05 PM

question

how to enable switching mode?

1175 views
Dec 28, 2020 at 07:58 AM

DNS

How can i change DNS?

When i changed, this program will turn it back.

And i cant play some game because my network, how can i fix it?

1174 views
Dec 08, 2020 at 07:16 PM

printer problem

Can you tell me why on my desktop, it show my default printer is Pixma series 5600. On my wife's laptop id shows Pixma series 5600WS?
1173 views
Jul 18, 2021 at 12:10 PM

Can't scan disk space

I've been using BoostSpeed successfully on Windows 7 for many years. It hasn't been working for the last 2 months. When it scans the disk space, it gets stuck on a temporary Skype file, and stops scanning. To fix this, I have to re-start my computer, and re-install BoostSpeed 12. My computer has been running painfully slow for the last 2 months. PLEASE HELP!
1170 views
Feb 26, 2021 at 07:40 AM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

1169 views
Apr 20, 2022 at 05:45 PM