943 questions

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1929 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1215 views
Mar 28, 2021 at 11:08 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1583 views
Mar 26, 2021 at 10:52 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1733 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1558 views
Mar 22, 2021 at 03:45 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1231 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
923 views
Mar 20, 2021 at 12:22 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
885 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1233 views
Mar 19, 2021 at 07:46 PM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
880 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1262 views
Mar 16, 2021 at 08:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
881 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

866 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1492 views
Mar 10, 2021 at 01:31 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1203 views
Mar 05, 2021 at 02:29 PM

mise à jour logiciel

Bonjour,
Hier j'ai payé le renouvellement de mon abonnement à auslogic Bootspeed 11, et je ne vois pas de mise à jour sur la validité de mon programme qui expire demain.
Pouvez vous me dire si mon paiement à bien été enregistré ? et si mon logiciel va être mis à jour ?
Dans l'attente de vos réponses.
Cordialement.
431 views
Mar 10, 2021 at 07:06 AM

bluetooth headphones

My bluetooth headphones show they are connected buy there is no sound

1256 views
Mar 05, 2021 at 05:03 AM

Error Message

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.
1240 views
Mar 04, 2021 at 04:35 PM

backup settings

how can i set a system backup?

1132 views
Mar 01, 2021 at 11:53 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1029 views
Feb 26, 2021 at 02:24 PM

тормозит видео в браузерах

здравствуйте тормозит видео и графика в гугл хром процессор amd e 240 видеокарта radeon hd 6310grapchics windows 7 максимальная как избавится от лаганий ноутбука и видео
718 views
Mar 30, 2022 at 05:26 PM

C:/ Program

I have a problem:
After start windows appears this:
C:/ Program
Files/ WindowsApp/Microsoft.549981C3F5F10_4.2204.13303.0_x64__.../Win32Bridge.Server.exe
Incorrect Function

Can it be fixed anyhow? Thanks Frank
717 views
Mar 31, 2023 at 02:37 AM

No me funciona bien el Brillo, y tampoco me detecta los auriculares

No me anda elbrillo, no lo puedo manejar a mi antojo, y los auruculares no los detecta.
715 views
Dec 05, 2022 at 06:01 PM

Create System Restore Point

Can I do this with your sofware or do I have to use Windows Utilities?
712 views
Jul 14, 2023 at 04:31 PM

Right mouse click or Double click slow respond

when I Right mouse click or Double click on a file it takes almost 90 second to 2 minutes to respond in window explorer
709 views
Jan 18, 2023 at 06:00 PM

Emoji Panel in Windows 10 Home is not working.

I used to be able to insert emojis in my emails from the Windows 10 Emoji Panel (Windows Key + Period), but it stopped working and I haven't been able to find out how to fix it. Do you have a solution to my problem?

OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-DPSS6F5
System Manufacturer HP
System Model HP Pavilion 590-p0055qe Desktop Rfrbd PC
System Type x64-based PC
System SKU X6C04AAR#ABA
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.48, 7/27/2022
SMBIOS Version 3.2
Embedded Controller Version 17.29
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 843B
BaseBoard Version 00
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2728"
User Name DESKTOP-DPSS6F5\lenlo
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.8 GB
Available Physical Memory 5.57 GB
Total Virtual Memory 23.8 GB
Available Virtual Memory 12.9 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
708 views
Mar 22, 2023 at 05:49 AM

Download Folder files

After using Auslogics BoostSpeed to try and increase the free space on my main drive C, I've accidentally purged my entire Downloads folder and deleted everything that was stored there which made my to try and recover the files. First using Auslogics BoostSpeed to try search for them unsuccessfully as well as several other software that does the same. I've only managed to find few of the files I was looking for during one of the early scans which I foolishly did not try and immediately recover which caused me to no longer be able to find the files in later searches to find more of it.

Is it possible to undo the cleaning processes of Auslogics BoostSpeed so that it could revert the state of the folder to one that never lost its contents?
707 views
Sep 05, 2022 at 01:52 PM

Enable TPM 2.0

Enabling TPM 2.0 on HP All In-One Model: 22-b020na
707 views
Mar 31, 2024 at 03:33 PM

Fehler 0x80070570

Kann auf einen Ordner nicht mehr zugreifen. Was kann ich machen?
705 views
Feb 02, 2023 at 12:51 PM

corrupt window 10

can you fix it - micosoft support cant, need to instal new version., windows softare install fails rest option fails
704 views
Mar 04, 2023 at 10:52 AM

如何设置中文

如何设置中文
703 views
Jun 14, 2023 at 06:00 PM

profile

i have windows 7 windows will log me on as temp profile unsted of administrater i googled this question and is sent me to your site says to download your registery cleaner run it and myproblem is solved but it didnt work please help
703 views
Nov 29, 2022 at 04:46 AM

CPU 100%

Bom, dia!
Windows informa CPU 100%;
Aplicativo informa BootSpeed informa de 4 a 6%.
SSD scandisk de 240GB. Já executei diversar ações que localizei no Youtube, porém sem sucesso.
Obrigado.
702 views
Jan 03, 2022 at 12:57 PM

Windows Explorer Is SLOW To Search For Folders

Windows Explorer Is SLOW To Search For Folders when I try to SAVE any type of file. The Scroll Bar at left side keeps jumping up & down, then the cursor begins to spin & spin as if in a freeze mode. Finally, all of these ODD Actions STOP & CALM DOWN. Then it
FINALLY allows me to click & select the Folder I need to get into. This is STRANGE. Can you explain WHY this is happening ?? YES
-- I do use AUGLOGICS Boost Speed 13 (UPDATED) to do Maintenance & CleanUp on my Laptop (Windows 7), but still this problem does NOT want to go away. YES -- I did INDEXING Function several times on my Laptop, but still no improvement. Do You Have ANY
Suggestions for me ?? Other than to do a Complete Factory RESET of My Laptop ??
702 views
Nov 18, 2022 at 09:37 AM

Taille des lettres

Comment augmenter la tailles des caractères, pour rendre les textes plus facilement lisibie.
701 views
Apr 01, 2022 at 01:13 AM

Nach Scannen und alles reparieren kein W-Lan

Nach Scannen und alles reparieren kein W-Lan mehr.
Durch rückgängig machen aller von Ihrem Programm gemachte änderungen über Datei/Rescu Center
W-Lan wieder da.
701 views
Mar 11, 2023 at 02:43 PM

Window 11

Impossible d'ouvrir fichier ods sous Window 11.Que faut il faire ?
699 views
Nov 08, 2022 at 07:48 PM

Accessing Permission to view photos

Some photos in my Photos App do not show thumbnails and state You do not have permission to view this file. How can I correct this issue. I do not know where to go to activate permission for viewing these photos.
698 views
Nov 23, 2022 at 08:59 PM

バージョン 13.0.0.4から

BoostSpeed 13 バージョン 13.0.0.4から13.0.0.6への案内は来るので
アップデートの操作をするのですが何回やっても
13.0.0.6には到達できません、Windowsのアンイストールの操作をして
再セットアップをしても変化は有りません対処の方法は・・・・・・・
697 views
Nov 05, 2023 at 01:03 PM

possibly reistry danage when running your program

Hello

Two weeks ago I cleaned things up with your program..I rememeber cleaning "empty folders". Not sure if I touched registry clean.
I recently have noticed that my outlook email querries (IMAp etc) does not do a proper search . Only a few items related to the question show up.

Also Onenote desktop does not search and find all items. On other computers One note and outlook work fine. On my main desktop, (which has your program) some items are found on the search but not all that should be there in the querry.

On Onenote web on this machine, all items are searched and work.. Other computers work fine. But onenote deskotop on this one machine only finds few items related to the question. Talking to microsoft they think somethinkg happended to windows search in registry.
Can I recover what might ave been deleted in the cleanup. Are files deleted, stored somewere


Any ideas re the problem.

Thank you

Cliff Shnier
696 views
Dec 03, 2023 at 02:45 PM