• Windows-related issues
941 questions

Lost files in Downloads folder ????

I've just done a action in bootspeed 13 after I downloaded update and it has wiped out ALL my files in my windows downloads folder so I am not very happy with this !!!! Is there anyway that I can recover these files ???? I'll leave my laptop switched on in the hope that I can get an answer from you to assist me in this recovery of the many files I have lost/
Thank you John Blair 10.31 UK time on 04July24.
433 views
Jul 04, 2024 at 09:31 AM

Dateiwiederherstelung

Ich finde die mit Auslogics BoostSpeed 13 wiederhergestellten Dateien auf meinem Computer nicht.
404 views
Jul 02, 2024 at 12:05 PM

Perte souris et pavé tactile sur ASUS R702U

Bonjour,
A l'occasion d'une mise à jour des drivers, (Windows 10) la procédure s'est bloquée.
j'ai dû arrêter mon portable (CTRL ALT DEL).
Au redémarrage plus de possibilité de valider une action.
Plus de pavé tactile, plus de souris !
Comment pouvoir ré-utiliser mon portable ?
Je vous envoie cette question de mon poste fixe
Comment choisir une langue de contact par défaut; mon anglais est scolaire et ancien.
Merci de votre réponse.
Cordialement.
R CHAUVET
412 views
Jul 02, 2024 at 06:50 AM

Duplicates

Want to trachk down duplicates
401 views
Jun 26, 2024 at 02:46 AM

PC shuts off

Why does my pc randomly shut off its not over heating because the temp says its fine and when turned on cpu and vga red light turn on and off
393 views
Jun 25, 2024 at 10:28 PM

There is no Chinese in the language options

Chinese is not currently available in the language options. I kindly request your team to consider adding Chinese to the language library.
396 views
Jun 22, 2024 at 04:18 AM

Internet speed settings

Its really hard to believe that the internet speed settings for 5Mb/s are the same as for 900+Mb/s. And what about using AI inthis application?????
427 views
Jun 14, 2024 at 01:35 PM

how do i disable background apps windows 11

is there a way to disable background process with auslogics boostspeed 13
505 views
Jun 11, 2024 at 04:40 AM

Connects but stil doesn't work

Using Windows 11 Pro for Workstations. This is the first and only time I have used this OS so I don't have any experience troubleshooting it or point of reference. I have multiple devices, headphones and other devices that I know work for Bluetooth conectively purposes but otherwise but when I attempt to use them on this laptop, Windows tells me that the devices are connecting to the Bluetooth device I have selected but I get no sound. The only thing I can tell you that stands out and is related is that it tells me under System/Bluetooth that the device is connected but when I go to System/Sound, the connected device will not show under Sound/Outbut Device even though it shows connected under Bluetooth. I have considered reloading the OS from scrath (factory reset etc.) but really don't want to go through all that. So I am asking if you have any ideas otherwise.
616 views
Jun 10, 2024 at 06:58 PM

Missing volume control icon

The volume control icon found missin on the taskbar. How to solve this?
418 views
Jun 05, 2024 at 11:15 PM

no se activa el bluutoo

el blutook no se encuentra en este dispositivo y quisiera activarlo
445 views
Jun 05, 2024 at 10:05 PM

Recovery

как восстановить файл ( несохранёный файл в Microsoft office) удалённый вашей программой ?
446 views
Jun 04, 2024 at 02:10 PM

indicacion del tiempo de inicio de windows

Estimado Señor:
Me dirijo a usted para preguntarle cómo logro que aparezca la notificacion en pantalla, del tiempo que ha tardado windows 11 en iniciarse.
Gracias, Atentamente:
Francisco José Díaz Álamo
519 views
May 16, 2024 at 12:25 PM

Festplattenbereinigung rückgängig machen

Hallo,

am 10.05 wurde eine Festplattenbereinigung durchgeführt. Dabei wurden Datein gelöscht, die nicht gelöscht werden sollteb. Es fehlen ganze Ordner von Dateinen, die dadurch gelöscht wurden.

Wie kann dieser vorgang wieder rückgängig gemacht werden?

es handelt sich speziell umd den "Download" ordner auf der SSD Festplatte C

"Festplattenbereinigung: Heruntergeladene Dateien"

Alle Daten sind gelöscht undich benötige diese jedoch.
582 views
May 10, 2024 at 12:54 AM

Произвольное обновление страниц после обновления Windows

Добрый день! В браузере с недавних пор стали произвольно чсасто обновляться открытые страницы. С чем это связано и как можно убрать это? После последнего обновления это появилось.
532 views
May 07, 2024 at 12:02 PM

Flickering

Screen flickering occurs while downloading ".acsm" files.
494 views
May 04, 2024 at 02:34 AM

требуется помощь

Добрый час. При запуске Windows запускается обработчик команд, и число всё увеличивается. Что следует с этим делать?
Помогите разобраться .
Спасибо
467 views
May 03, 2024 at 09:41 AM

Windows Performance

Is there a program or anything that will scan my laptop and honestly improve the speed and performance?
514 views
May 03, 2024 at 02:37 AM

dcu.centennial://toasthandler

Windows does not see this file since I had BoostSpeed clean my coimputer.
dcu.centennial://toasthandler/Create/NewUpdatesReadyToApply

What should be done?
741 views
Apr 30, 2024 at 05:43 PM

Task Manager & Auslogics Registry Cleaner

Task Manager on my Win 11 PC is showing CPU 29% busy (idling) whilst Auslogics view is showing 17%. Can you explain the difference?
508 views
Apr 30, 2024 at 04:07 PM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1597 views
Jul 07, 2020 at 04:16 AM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1597 views
Sep 14, 2019 at 01:16 PM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1597 views
May 06, 2020 at 05:50 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1596 views
Jul 20, 2020 at 01:40 AM

ONEdrive freezing PC

How to improve onedrive velocity?
1594 views
Nov 15, 2020 at 04:59 PM

Can't enter settings

Can't enter settings app. Stuck at icon

1594 views
May 22, 2020 at 06:05 AM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

1589 views
Dec 25, 2019 at 07:43 AM

Driver Update Stuck

When scanning with the Driver Updater application it stops when scanning the Alienware Command Center Win32 Component Device. It has been sitting there for over 20 minutes.

1583 views
May 21, 2021 at 04:02 PM

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

1583 views
Apr 15, 2020 at 03:02 PM

BSOD

I have new core i3 4130 with 500gb hard disk and 8 gb ram with all drivers updated but my windows crashes frequently I have scanned the whole pc no virus found then why is this happening?

1583 views
Dec 19, 2019 at 07:52 AM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1581 views
Apr 02, 2020 at 01:36 PM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1581 views
Mar 26, 2021 at 10:52 PM

аааа

медленный

1577 views
Jun 28, 2020 at 10:18 AM

взлом компьютера

Моим компьютером кто то упрвлял, я точно не могу сказать как, он запустил игру в стиме, а у меня там общий аккаунт с другим человеком и я не знаю это вирус я подхватил или какой то баг, и вот как мне узнать что теперь мой компьютер точно в безопасности ?

1575 views
Sep 22, 2020 at 10:07 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1575 views
Mar 27, 2020 at 01:57 AM

system is slow

the system is too damn slow, everythin keeps crashing and all tha stuff... yesterday i encountered a disk read error
plz help.. i had also bought/registered em auslogics driver installer but it kept on crashing and last hour an error came up saying some f***in file was missing and shit.I DIDNT EVEN TOUCH ANYTHIN. i hav avg anti antivirus (thot) and kaspersky tdss killerso yeaa i ran a deep scan and a root kit scan but alas no virus was found either. SO PLZZ HELPP my ames keeeeeep on crashing and stuff
whenever i open somethin well, it only stays 'opened' for like a min or half and then my whole system freezes. i had earlier enabled that whenever there gonna be critical error, bootspeed's gonna restart my system and stuff
SO THAT MEANS WELL IF MY SYSTEM KEEPS ON RESTARTING ON ITS OWN THEN IT EXPERIENCING SOME CRITICAL ERRORS
plz helpp i hv had enough of this shit plzzzz !
i cant even add a file cos my system keeps hangin so i cant even snap a screenshot
plzzz devs help plzz
1574 views
Sep 05, 2020 at 08:29 AM

System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

1573 views
Apr 16, 2020 at 06:59 PM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
1572 views
Apr 02, 2020 at 02:09 PM

Installation audio realtek

Bonjour,

A chaque recherche de mise a jour sous windows, les mêmes fichiers se réinstalle systématiquement.
Conserne pilotes audio (realtek)

Cordialement,
Denis Schmitt
1571 views
Jul 01, 2020 at 07:23 PM

boostspeed being blocked

Hi. I have recently downloaded malwarebytes and it wont allow anything through from auslogics and deletes the program then wont let me download boostspeed12 again. I have tried the ignore list, but still no good. any help please? ozzyos

1571 views
Aug 09, 2021 at 12:01 PM