943 questions

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1929 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1215 views
Mar 28, 2021 at 11:08 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1583 views
Mar 26, 2021 at 10:52 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1731 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1558 views
Mar 22, 2021 at 03:45 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1231 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
923 views
Mar 20, 2021 at 12:22 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
885 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1233 views
Mar 19, 2021 at 07:46 PM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
880 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1262 views
Mar 16, 2021 at 08:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
881 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

866 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1492 views
Mar 10, 2021 at 01:31 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1203 views
Mar 05, 2021 at 02:29 PM

mise à jour logiciel

Bonjour,
Hier j'ai payé le renouvellement de mon abonnement à auslogic Bootspeed 11, et je ne vois pas de mise à jour sur la validité de mon programme qui expire demain.
Pouvez vous me dire si mon paiement à bien été enregistré ? et si mon logiciel va être mis à jour ?
Dans l'attente de vos réponses.
Cordialement.
431 views
Mar 10, 2021 at 07:06 AM

bluetooth headphones

My bluetooth headphones show they are connected buy there is no sound

1256 views
Mar 05, 2021 at 05:03 AM

Error Message

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.
1240 views
Mar 04, 2021 at 04:35 PM

backup settings

how can i set a system backup?

1132 views
Mar 01, 2021 at 11:53 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1029 views
Feb 26, 2021 at 02:24 PM

Frames per second

How much can this laptop run fps wise?
540 views
Feb 27, 2024 at 07:45 AM

カラー表示できない

Windows 11で11/10頃からディスプレーがカラー表示しなくなってしまった。
対応方法について示して欲しい。
540 views
Nov 24, 2023 at 10:08 AM

Boostspeed 13 startup externalized to Windows desktop every boot

Everytime I boot up my Windows 10 laptop, Boostspeed 13 i set to startup in the settings, however on each boot, the Boostspeed dashboard is extranalized to the Windows desktop and always at the Registry Analysis tab.

How can I stop the Boostspeed dashboard from being extranalized on every boot-up?
538 views
Feb 16, 2023 at 08:23 PM

проблема со входом в браузеры

Здраствуйте мне очень нужна Ваша помощь, у меня не отрывает страницы ни один браузер .Интернет есть , есть гугл , есть опера . но не открывает . не работают ссылки . Иными словами даже не появляются окна после нажатия ярлыка картинки на которые клацаещь а толку нет. Интернет есть показывает статус что все работает , ошибок не находит программа сканирования ... Помогите пожалуста
537 views
Jan 23, 2022 at 10:31 PM

RE: Need browser attachment advice


I Can't upload files to websites using any browser on my windows 10 home edition.

Can you help me?

535 views
Feb 19, 2023 at 11:01 PM

short cut icons

All of my short cut icons on the Desktop are black. How do I fix that?
533 views
Dec 15, 2022 at 06:41 PM

Произвольное обновление страниц после обновления Windows

Добрый день! В браузере с недавних пор стали произвольно чсасто обновляться открытые страницы. С чем это связано и как можно убрать это? После последнего обновления это появилось.
533 views
May 07, 2024 at 12:02 PM

Win 11 start-up

My computer HP 25L speed is good.
However start-up takes forever. wheel turns over 50 times
532 views
Jan 27, 2024 at 03:36 PM

Tiny Font

I love your application. I use it often. I have to squint to see the font. The font is up high on my computer in windows 11. The resolution is as high as my laptop will tolerate. How do I increase the font size of your product so I can at least read it without a struggle. I am guessing it is about a size 6 font size.
529 views
Jan 18, 2024 at 03:59 PM

исчез диск

при помощи вашей программы я запустил сканирование компьютера. После окончания сканирования ваша программа предложила исправить "недостатки" системы. После этого у меня исчез внутренний диск D со всей инфомацией. Как такое может быть? И что мне сделать чтобы всё восстановить обратно. Спасибо.
527 views
Feb 11, 2024 at 06:28 PM

Disk Doctor

Hello,

What does the MFT Zone in the Disk Doctor tab mean ?
525 views
Nov 29, 2023 at 01:41 PM

AUSLOGICS BOOT SPEED 12

Me gustaria saber si la version pro de este programa arregla los errores y archivos dañados del registro de windows 7 version 64 bits.
Espero su respuedta. aun estoy usando la version gratis de este programa.
523 views
Jun 04, 2022 at 05:05 PM

imagen de sistema

¿Se puede crear una imagen del sistema operativo en aulosgics boostspeed 13?
523 views
Jan 25, 2023 at 06:06 AM

Windows 11 Task Bar Not on Top

In Windows 11, when I move the cursor to the bottom of the screen, the task bar does not pop up unless I touch a corner of it. And when it does pop up, it doesnot pop up on top of other windows on the screen. Is this a known issue with windows 11 or is thjere a setting I'm missing?
Keith Johnson
523 views
Mar 10, 2023 at 02:30 PM

the best way to free-up dwindling space on my diskdrive

My computer is slowing down more and more as I use up more diskdrive space. It is an older computer but has been super reliable until very recently. What is the most effective way to free-up hard drive space to allow Windows to be more efficient?
522 views
Oct 14, 2022 at 04:33 PM

Pc Speed is slow compared to other devices

Hi

Recently I have noticed that my PC internet speed has drastically gone down. Every other device in the house has speeds of around 65mb upload speed. Yet my PC is around 6mb

I have tried disconecting ethernet cable and just connecting to the wifi but thats just as slow. I have also tried doing a network reset and that did not work. Every interent page used to be instant and now it really lags. I cannot do any online work until this is fixed.
Can you give me a list of things to try I am using windows 10
520 views
Feb 02, 2024 at 09:33 PM

очистка компьютера с w7 от мусора

как очистить комп от мусора
520 views
Mar 23, 2023 at 08:18 AM

problema

es que mi pc se rentalizo extrema y va muy lenta que hago
519 views
Dec 13, 2023 at 01:18 PM

indicacion del tiempo de inicio de windows

Estimado Señor:
Me dirijo a usted para preguntarle cómo logro que aparezca la notificacion en pantalla, del tiempo que ha tardado windows 11 en iniciarse.
Gracias, Atentamente:
Francisco José Díaz Álamo
519 views
May 16, 2024 at 12:25 PM

Sprache deutsch

Gibt es das Handbuch auch in Deutsch?
Wie kann ich die bezahlte version von Auslogics BoostSpeed 13 auf meinen Computer downloaden?
517 views
Feb 14, 2024 at 05:16 PM