1777 questions

Deleted files

When removing files to speed up the computer, BoostSpeed deleted *.wsw files essential to my business. These are a part of a software application called Website-Watcher and include several hundred "bookmarks" that took years to develop. Can you tell me where they went and how I might recover them?
512 views
Jul 06, 2022 at 12:08 AM

Windows system font distortion

After running Auslogics Registry Cleaner 9, I rebooted my Windows 10 PC and now the system font is distorted in Windows and Chrome.
464 views
Jul 05, 2022 at 08:35 PM

ваш деинсталятор не удаляет эту программу

у меня ауслоджик про, платная версия. ваш деинсталятор не удаляет bluestacs.
543 views
Jul 05, 2022 at 04:10 PM

Can not print

Since I did the clean up on my computer I can not print. It is a network printer and the IP guy said the connection is good but something is blocking my computer from seeing the printer and communicating with it.
494 views
Jul 05, 2022 at 02:40 PM

Hard drive not showing up on optimize screen

When using windows explorer, a specific hard drive is not showing up when I check the optimize box. I can scan and repair it but not optimize it. I used the free degrament tool by auslogics but even after auslogics deframented it, it is not showing up.
Should I be concerned about this? What does this mean?
thank you for your response(s).
479 views
Jul 04, 2022 at 12:34 AM

PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
477 views
Jun 30, 2022 at 06:08 PM

Não reconhecimento pelo sistema.

Bom dia,
Tenho uma unidade SSD externa que não esá sendo reconhecida pelo gerenciador de arquivos e nem pelo gerenciador de discos mesmo tendo feito os procedimentos básicos.
494 views
Jun 28, 2022 at 02:59 PM

Slow computer

Hello,
Before I started to use Auslogics my computer was very slow. Then I used your Auslogics and the computer was much faster. However, few days aftrer it become slow again from day to day. Every few days i do full Scan and Clean and it help a little bit (it become a bit faster , but not as it was the first time i did the first scan and then again after few hours it become slow again,
398 views
Jun 27, 2022 at 05:17 AM

full C drive

A problem with a small space on the C disk. How else to free up space on the C disk? Which program files can I transfer to an external disk and make win 10 work without problems?
464 views
Jun 26, 2022 at 11:23 PM

Проблемы с fps в играх

Здравствуйте, недавно начались проблемы с игровым ноутбуком, а именно низкие fps в играх, для сравнения, буквально месяц назад в игре counter strike global offencive было больше 200 fps, на данный момент выше 60 не поднимается ( проблема не в самой игре, в других тоже самое даже на низких настройках ) Ноутбуку год. Пересмотрев множество видео с вариантами решения проблемы, все равно не повышается качество игры. Уже и очистку, и сканирование делала с помощью вашей программы, все равно не выходит. Пытаюсь также драйвера обновить. Подскажите, пожалуйста, что нужно сделать.
573 views
Jun 26, 2022 at 06:55 PM

Ошибка при обновлении "Google Chrome"

Здравствуйте, подскажите, пожалуйста, как устранить ошибку при обновлении браузера "Google Chrome" без его переустановки?
579 views
Jun 26, 2022 at 01:26 PM

sleep mode

How do I disable sleep mode?
519 views
Jun 25, 2022 at 05:51 PM

HP x2 210 G2 Detachable PC - Specifications

Hello!

My other device has ATOM x5 8350 / 2Gb Ram / 32 GB SSD

Running WIndows Home

Is there a list of windows services that I can disable in order to get it as lean and functional as possible?

I bought it used and I cannot believe people find these devices functional at all.

Call it a summer project...
498 views
Jun 25, 2022 at 04:27 PM

DEFRAGMENTATION EINER SSD-FESTPLATTE

BoostSpeed12 bietet eine Defragmentierung auch für SSD-Festplatten an. Ist dies ratsam? Andere Computer-Experten raten davon ab!
483 views
Jun 24, 2022 at 02:31 PM

просмотр

доброе подскажите как мне бороться с экраном при просмотре любого видео и если на картинке приглушается яркость на экране как будто кто то просто отключает экран и это постоянно смотрю ли я фильм или смотрят ли мультики мои внуки
626 views
Jun 23, 2022 at 06:32 AM

F keys

None of my F keys are working. How do I fix this?
724 views
Jun 22, 2022 at 03:23 AM

Computer shutting off

My computer has been randomly shutting off. I sent it to IT at school and they put a new battery and motherboard in but that hasn't fixed it, it rarley happens when I am at home, mostly when I am at school. How do I fix it?
411 views
Jun 20, 2022 at 04:53 AM

Auslogics BoostSpeed

КАК МОЖНО ОТКЛЮЧИТЬ ОБНОВЛЕНИЯ
513 views
Jun 19, 2022 at 06:10 AM

App error

This pops up on the system info, "application errors": Any fix for it?
Name, Value, Advanced
Application Error: Faulting application name: svchost.exe_FrameServer, version: 10.0.19041.1566, time stamp: 0x1f37eb46Faulting module name: RsProvider.dll, version: 1.30.0.0, time stamp: 0x57ee1a06Exception code: 0xc0000005Fault offset: 0x000000000007bd6dFaulting process id: 0x2300Faulting application start time: 0x01d883048cd13be0Faulting application path: C:\WINDOWS\System32\svchost.exeFaulting module path: C:\Program Files\Realtek\RsProviders\RsProvider.dllReport Id: ff0c9809-f014-46e1-8f75-b7775e36760aFaulting package full name: Faulting package-relative application ID: 6/18/2022 6:14:18 AM
459 views
Jun 18, 2022 at 11:41 AM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7229 views
Jul 26, 2019 at 07:34 AM

DVD-writer does not write music on CDs

My DVD-writer does not write audio files on CD when I try to create nusic CDs. The reverse is possible and it also plays dvds.
5459 views
Nov 13, 2019 at 01:42 AM

Need license key

I upgraded from Boostspeed 10 Pro (license key: G2AEG-XXXXX-3WNYY-XXXXX-G79JL) to Boostspeed 11 Pro. However, I did not reveive a license key for version 11. I have attached a copy of the transaction. Can you help me with this? Thanks.

4855 views
Jul 22, 2019 at 11:06 PM

Computer freezes up

One of the reasons I purchased Ausilogic is to help me with performance. My computer freezes up for 10 seconds or so every few minutes. I don't know if hardware is failing, if there is a miscatch among compenentry.
How can we use your products to solve it.
So far, I haven't been able to eleminate this problem

4692 views
Dec 09, 2019 at 03:58 PM

system

Hello. I have an asus notebook F3L. Windows 7 system. There will be no more new year updated. I do not know if I should install a new Windows 10? if the computer is old and how it will work

4648 views
Nov 28, 2019 at 10:34 AM

Unknown Software Running

Hi - I see this widget on my desktop all the time and I am not sure what it is. Trying to Google it said it was part of Chrome but I uninstalled Chrome and its still there - I'd really like to remove it, it's annoying and seems to provide no useful function. Picture attached.

4619 views
Oct 26, 2019 at 05:36 PM

BoostSpeed PRO not activating

I purchased BoostSpeed PRO on 5 Jul (ord#

Content hidden to protect privacy
) for $29.95 as I was an existing BoostSpeed 10 customer. I cannot get the PRO version to activate. If I go to the Auslogics store and enter the new key that was provided with my purchase, I am told that I may either use the FREE version or purchase the PRO version for $59.95! I have already done this with my status as a current customer, which entitled me to the 50% discount. Why can't I get PRO to activate? There are features that won't work without the PRO version! I have a DELL XPS 8930 x64 computer with Windows 10 version 1903 installed.

4613 views
Jul 06, 2019 at 08:51 PM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
4590 views
Sep 17, 2019 at 03:09 PM

Error message

I have tried several times to update Windows 10 Home but continue to receive error message Ox80073712 .Can you help?

4574 views
Nov 19, 2019 at 01:58 PM

CANNOT FIND SYSTEM RESTORE

My System Restore program seems to be gone.When i press System Restore in the Control Panel it thinks my computer is Windows &.It's Windows 10.How do i make a restore point?

4550 views
Dec 27, 2019 at 12:32 PM

Will not update to 11.2.03.03

Auslogics BoostSpeed 11.2.03.01 Can Not update to 11.2.03.03 Please help!

4524 views
Nov 25, 2019 at 11:42 PM

Displaying wrong color/crap in photos

Hello
After using boost speed I discover that my paintshop pro and canon software dont display photos properly.
As you can see in attached file it is totaly wrong and also on canon.
I have done a complete reinstallation af paintshop pro according to advice from corel and it didn help.
So boostspeed has done something, but I dont know where to restore from.
Please help.
Thanks

Regards,
Erik

4513 views
Sep 16, 2019 at 05:49 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
4489 views
Aug 15, 2019 at 06:46 PM

update from 11.2.0.1

11/25/2019 Sorry to11.2.0.3 update!

Content hidden to protect privacy

4462 views
Nov 25, 2019 at 11:50 PM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
4428 views
Sep 03, 2019 at 11:18 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

4427 views
Dec 24, 2019 at 05:54 PM

speed

Auslogics BoostSpeed 11 - I get messages saying that a high resource consumption has been detected. You may encounter extreme PC slowdowns.Tell me what to do?

4421 views
Nov 28, 2019 at 04:29 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4404 views
Aug 06, 2019 at 05:29 PM

error 400

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green
4396 views
Jul 24, 2019 at 12:56 PM

speed

Here is a screenshot of the page, how to solve the problem?

4360 views
Dec 02, 2019 at 07:21 PM