1897 questions

Исправление неполадки

Установил на ноутбуке Lenovo программу Auslogics BoostSpeed, провел сканирование и по рекомендации программы дал команду на исправление обнаруженных ошибок. Программа очень долго загружала обновления, затем ноут выдал сообщение о невозможности их инсталяции и начал "откатывать" начальную версию (тоже очень долго). После переустановки ноутбук не видит Интернета. Таким образом, я не могу восстановить его нормальную работу. Что посоветуете?
103 views
Oct 17, 2024 at 12:38 PM

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

104 views
Oct 17, 2024 at 11:52 AM

ERROR / CRASH

I was using Thunderbird Portable e-mail client from my external drive [1TB capacity] for years before the crash. I am not sure if your IT specialist can assit me to solve this [ see attached ] I have 300K+ e-mails in it but since 4/10/24 when i tried to open it , the crash pop-up appeared. Due to this, I have to keep aside my external drive [ if plugged into my PC will shows as Driive D: ] and reinstal a fresh Thunderbird mail client to my laptop under Drive C: Only new e-mails from 4/10/24 are visible and I still hoping the old e-mails from Drive D: can still be recovered . Thank you for listening to my issue and really hope oyu can help .
90 views
Oct 17, 2024 at 11:18 AM

inquiry

Can this tool set "Windows taskbar weather/news/interests"? Visible or invisible
97 views
Oct 12, 2024 at 08:39 AM

new windows download

How can I use my Auslogics subscription with my new windows download. The hard drive had to be wiped and I lost the Auslogics program.
115 views
Oct 09, 2024 at 09:09 PM

Auslogics BoostSpeed pop up window

I use my PC for public presentions and so the pop up window encouraging me to upgrade to Pro version is not acceptable. Is there a way I can prevent that pop up short of uninstalling BoostSpeed ?

BY the way, the Subcategory of Tips, or anything else has no relevance to the question, but had to select somwthing to submit the question.

thank you
109 views
Oct 08, 2024 at 01:42 PM

Windows Update

Content hidden to protect privacy

ASUS N73SV init W7 updated W10 NoVirus NoBug Regularly optimized

Bonjour,
Depuis plusieurs mois, toutes les mises à jour du type "Mise à jour de fonctionnalitré vers Windows 10 - 22H2" se terminent avec un code erreur 0x8007001f. Cela se reproduit tous les jours maintenant.
Mes tentatives de correction du problème n'ont pas abouti. Merci de m'aider.
Je ne suis pas un expert Microsoft.
You are my only first hand help
Friendly yours
Jean Farny

115 views
Oct 05, 2024 at 06:54 AM

Available product

Is DiskDoctor available as stand alone application?
121 views
Oct 02, 2024 at 02:58 PM

FILE DUPLICATI

Buon pomeriggio
Premesso che il software AUSLOGICS è straordinario e da solo è sufficiente per la gestione di un normale PCDESK (nel mio caso un ottimo ASUS + WINDOWS 10 PRO 64 BIT + GOOGLE CHROME), incontro un problema quando intendo eliminare on line decine e decine di file audio che corrispondono ad altrettanti file di brani musicali (circa 10.000!!!) scaricati e archiviati sul portale on line MEDIA CENTER del software multimediale JRIVER (USA).
Questo maledetto software, in abbonamento annuale, con gli anni è diventato sempre più cervellotico e difficile da utilizzare, avendo un sacco di funzioni e di opzioni.
L'unico aspetto che non è stato curato dai programmatori è appunto la cancellazione dei file duplicati 1 volta o +volte. Per assurdo JRiver permette questa eleminazione SOLO PROCEDENDO CON UN BRANO MUSICALE PER VOLTA!!!!
Purtroppo, anche il programma di ricerca dei file audio duplicati del Vostro software AUSLOGICS, fornisce il risultato di pochi file individuati, mentre io sono sicuro che ne esistono centinaia da eliminare.
Il sito web in oggetto è il seguente: https://jriver.com/download.html e l'ultima versione è la 33.
Ringrazio in anticipo per l'attenzione e mi auguro che possiate aiutarmi con la procedura corretta.
Giancarlo Perani - Bergamo - Italia
139 views
Oct 02, 2024 at 12:49 PM

Mapa de desfragmentação

Bom dia. Como posso configurar para que o Auslogics Disk Defrag 11, mova os "quadradinhos" que são moviveis para espaços vagos no inicio do disco? Em versões anteriores do Disk Defrag, ele movia os arquivos "verdes" para espaços vahos no inico do disco. Obviamente não estou me referindo aos arquivos de sistema que não podem ser movidos. Obrigado.
114 views
Oct 02, 2024 at 03:01 AM

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
146 views
Sep 29, 2024 at 04:00 PM

Windows Update

Windows update is not working properly
156 views
Sep 28, 2024 at 06:47 PM

No activation key

Hello,
I paid for AuslogicsBoostSpeed 13 subscribtion. However, I never got the activation key.
Thanks.
Regards.
Richard.
149 views
Sep 27, 2024 at 10:01 AM

اینترنت

افزایش سرعت اینترنت
139 views
Sep 26, 2024 at 11:22 AM

Хочу вручную найти файлы этого приложения

Дорбый день БустСпид!Хотел вручную найти файлы по названию которые хочу удалить и не могу найти в вашей программе как это сделать!Или я не вижу или у вас нет такой возможности!?
К примеру - хочу удалить полностью из системы Windows10 программу skype или cortana и как мне это сделать?Даже если я удалю стандартными методами системы все равно останутся следы,я бы хотел вручную найти все файлы относящиеся к этим программам удалить их,а потом еще и в реестре почистить записи,так чтобы уже с концами наверняка,чтобы они не висели в системе и не жрали ресурсы и не замедляли систему!
117 views
Sep 26, 2024 at 08:59 AM

Updater 2 saved PST files to my documents folder

I recently lost an email account in Outlook and all the folders and subfolders files with it after a Windows 10 reset. I noticed that my Updater 2 saved some PST email files to my download folders in Explorer, but I need to see if these are the files I'm missing and how do I restore them to Outlook if they are the ones I'm looking for? Thanks.
139 views
Sep 24, 2024 at 08:15 PM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
205 views
Sep 24, 2024 at 08:09 AM

System interupts

My pc freezes and task manager shows up to 100% CPU usage with system interupts
Any suggestions?
146 views
Sep 24, 2024 at 07:58 AM

Intel (R) management

Avast pro detecte que Intel (R) management n'est pas a jour nouvelle version 2428.6.2.0 du 10 juillet disponible. Auslogics ne voit pas cette mise a jour. pourquoi ?
140 views
Sep 19, 2024 at 05:22 AM

Bluetooth option gone after Win10Pro install

I updtaed from Win8.1 to Win10 now I have noe bluetooth option. Help
173 views
Sep 17, 2024 at 07:04 PM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1450 views
Jul 06, 2020 at 06:56 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1449 views
Oct 14, 2020 at 03:43 PM

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1449 views
May 11, 2020 at 10:14 AM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1448 views
Jan 05, 2020 at 01:38 PM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1448 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1445 views
Nov 10, 2019 at 07:11 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1443 views
Dec 30, 2020 at 11:02 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1437 views
May 24, 2021 at 05:57 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1437 views
Oct 01, 2020 at 12:43 PM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1434 views
Nov 12, 2020 at 12:01 PM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1433 views
May 17, 2020 at 02:42 PM

Disk Defrag

Hello

what are the differences between Disk Defrag Pro and Disk Defrag Ultimate ?

If I installed Disk Defrag Ultimate, can I uninstall Disk Defrag

thanks
Paul

1425 views
Dec 12, 2020 at 09:44 AM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1424 views
Dec 28, 2020 at 08:41 AM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1421 views
Sep 12, 2019 at 10:56 PM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
1420 views
Jul 14, 2020 at 11:04 AM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

1420 views
Jan 03, 2020 at 04:44 AM

Demande Information

Bonjour,

Comment faire pour Rechercher des fichiers doublons sur un Réseau NAS

Avec mes remerciements

Courtoisement

Jacques LOGEAY

1419 views
Jul 18, 2020 at 06:14 PM

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you
1417 views
Jan 09, 2022 at 06:06 PM

ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается как раньше.

Здравствуйте!

Ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается так как раньше.
Ноутбук был приобретен новым и я единственный владец. Раньше всё было в порядке. Установка вашего ПО и запуск всех инструментов пока ничего не дал. Я не могу понять в чём причина?
Ваш софт и фирменный софт Dell сообщает что АКБ находится в отличном состоянии. Сама Windows 7 pro показывает что АКБ подключена к З/У, но сообщает что АКБ не заряжается. АКБ не заряжается даже при полном выключении или перезагрузке ноутбука.
Как решение я вижу возможность также перепрошить BIOS. Пожалуйста, помогите решить вопрос.
Спасибо!

С уважением,
Николай
1416 views
Apr 15, 2020 at 07:08 AM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1416 views
Feb 01, 2020 at 05:27 PM