1897 questions

Display problem with Outlook and Excel

Hi,
Any suggestions on how to resolve this display problem?

Outlook & Excel screen displays are half missing. Happened about a week ago after installing Auslogics programs. ( could just be a coincidence ) .
Other Microsoft 365 programs and everything else displays correctly .
WINDOWS 10 & 365 have been reinstalled a few times but the problem persists.
WINDOWS repair facilities have been tried without success.
Microsoft Support unable to resolve it.

1012 views
Oct 06, 2021 at 08:43 AM

Richiesta di pulizia del browser web

Buonasera,
quando per "risolvere tutti gli elementi" la schermata mi chiede di chiudere tutte le applicazioni aperte, mi elenca n. 5 msedege.exe che non riesco a chiudere né manualmente né col pulsante "chiudi tutto". Utilizzando "Ignora", mi rimangono 214 tracce nel browser web ed il semaforo mi rimane rdi colore rosso.
Cosa posso fare?
Ringrazio anticipatamente per il disturbo.

708 views
Oct 05, 2021 at 06:47 PM

Bad block on SSD

For one month, impossible make à backup with Acronis. A bad block is the cause of that misfunction. I use CHKDSK with no stable résult. What can i do ?
1038 views
Oct 05, 2021 at 01:26 PM

empty folder cleaner

Hi. When i go into empty folder cleaner it will find; i.e *582 empty folders, i press delete, and when its finished it says 520 empty folders found and deleted 258 of them. They go to the recycle bin, which i then empty, but when i do a re-search for empty folders they are all back again. It never actually clears the whole amounts found. *These are the actual readings of my last scan, but the numbers are very close to what they are with every scan. Can you help please? Clive

1471 views
Oct 05, 2021 at 12:00 PM

WDF_Violation every time I shut down W10-pro

Hello,
every time I shut down W10-pro, the system after ~7 seconds I click on the shutdown button and W10 starts the procedure it shows the blue screen with WDF_Violation error message. I have updated all the drivers, but the issue remains.
I have this problem since a certain W10 update (in fact when I reverted that update the problem desappeared).
Thanks a million, in advance for your reply!
Cheers,
Alex
1064 views
Oct 02, 2021 at 03:16 PM

AUSOLOGICS 12 UPDATE NOTIFCATION

Dear Support, I have Auslogics Boostspeed 12 on my machine. There was a flash on the screen of 12.2.0.0 a recommended update.
So my question is there was nothing in that flash update telling me if its a to pay for update or for free. This need to be shown in my book. Do you see where I am coming from with this? It shows what the big fixes are with the new update but yet nothing about if you hit the link if there is a small payment involved. This needs to be incorporated as part of any firmware update in my book. Regards Paul

1206 views
Oct 01, 2021 at 02:23 AM

recovery of duplicate files accidentaly removed

I have removed duplicate files using the software, unfortunately i lost many RAW files of the photographs instead of JPEG versions of the RAW files, I wish to recover my raw files which was deleted first from the hard drive into the recycle bin and removed from there, the RAW files are Nikon NEF files. I am enclsong the JPEG of the RAW file which was deleted, many other RAW files were also lost accidentally ,
901 views
Sep 26, 2021 at 05:35 PM

удаление профиля печати принтера HP

Здравствуйте

программа - отличная, спасибо.

Единственное, что хотел отметить - после сканирования уничтожаются настроенные профили печати на принтере НР (или последние использованные параметры). Перед печатью пять их делать приходится

С уважением
Дмитрий
834 views
Sep 20, 2021 at 11:05 AM

Faster opening

I would like to know how to make google chrome open faster?
958 views
Sep 18, 2021 at 08:17 PM

Quanti pc

Buongiorno, un saluto cordiale, ho comperato due versioni pro , la domanda e: a quanti pc posso mettere la licenza adquistata?
928 views
Sep 15, 2021 at 05:40 AM

Indexing keep turning off

Greetings
I noticed that my Auslogics BoostSpeed 11 keeps turning of my windows search indexing. How can i prevent that from happening.
regards
1109 views
Sep 14, 2021 at 08:44 AM

popup reminders

Everytime I turn on my computer I get three popups that want me to update three Auslogics programs. How can I stop these popups? I will renew each program as I have the monetary resources.
1217 views
Sep 13, 2021 at 12:15 AM

my computer does not connect to my bluetooth headphone

whenever i try to connect my blutooth over ear headphones with my windows it doesn't get connected and it's very difficult for me to use as i have to attend frequent meetings and lectures and moreover with my smartphone its very difficult as i have to zoom minute details in order to see, therefore i need a quick solution for this problem as fast as it could be.
1038 views
Sep 09, 2021 at 09:19 AM

SSDをHDDと認識している

どうもPCのSSDをHDDと認識しているようで、スキャンすると毎回デフラグしてしまっている。これではSSDの寿命を縮めるのではないかと心配である。ちゃんとSSDと認識させるためにはどのようにすればよいのでしょうか?
936 views
Sep 08, 2021 at 03:18 PM

update

is there an update to my didk defrag 10?

1856 views
Aug 31, 2021 at 01:33 AM

Автозагрузка Auslogics File Recovery 10.1.0.1

Здравствуйте, у меня вопрос по программе "Auslogics File Recovery 10.1.0.1". Она постоянно загружается при запуске Windows 7 Pro. (в трее). Хотя я и убирал запуск этой программы из автозагрузки, всеми способами. Помогите пожалуйста решить вопрос с отключением автозапуска "Auslogics File Recovery 10.1.0.1".
Спасибо

1112 views
Aug 30, 2021 at 12:34 AM

Defrag

I'm using your standard Auslogics Disk Defran 10, and can never get the level of defrag to less that 13% on my Win 7 disk. No other defrag programs have been able to do any better, the inherent Win defrag running for hours with no improvement.
Any idea how I can resolve this?
Thanks

1611 views
Aug 29, 2021 at 12:31 AM

問題のあるデバイス

System Informationツールで、問題のあるデバイスとして表示される問題の解決方法は、
System BootDpeed 12の機能にありますか?

Start Up

AOL Software Problem:
I have AOL Desktop Gold & it worked good for a few years, then when I signed in, the orange ball appeared, and after that, nothing; AOL trtied to fix it, via reinstall but couldn't. Any suggestions?

I have aused Hewlette Packard Desktop PC, was Windows XP Now Windows 7. Petium 4 processor, 2GB Memory
1122 views
Aug 27, 2021 at 04:56 PM

BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

1196 views
Aug 25, 2021 at 03:48 PM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1452 views
Jul 06, 2020 at 06:56 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1452 views
Oct 14, 2020 at 03:43 PM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1451 views
Jan 05, 2020 at 01:38 PM

selezione cartelle

Salve, vorrei sapere se nella versione registrata si ha la possibilità di selezionare le cartelle riguardo alla ricerca di duplicati o altro ?
cosa che invece non mi è stata possibile nella versione di prova del vostro "AUSLOGIC BOOTSSOEEDE11-
UTILIZZO windows 7
Grazie Massimo

1451 views
May 11, 2020 at 10:14 AM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1449 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1448 views
Nov 10, 2019 at 07:11 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1447 views
Dec 30, 2020 at 11:02 PM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1441 views
Oct 01, 2020 at 12:43 PM

Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
1439 views
May 24, 2021 at 05:57 AM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1437 views
Nov 12, 2020 at 12:01 PM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1435 views
May 17, 2020 at 02:42 PM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1429 views
Dec 28, 2020 at 08:41 AM

Disk Defrag

Hello

what are the differences between Disk Defrag Pro and Disk Defrag Ultimate ?

If I installed Disk Defrag Ultimate, can I uninstall Disk Defrag

thanks
Paul

1427 views
Dec 12, 2020 at 09:44 AM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

1424 views
Jan 03, 2020 at 04:44 AM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1423 views
Sep 12, 2019 at 10:56 PM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
1423 views
Jul 14, 2020 at 11:04 AM

Demande Information

Bonjour,

Comment faire pour Rechercher des fichiers doublons sur un Réseau NAS

Avec mes remerciements

Courtoisement

Jacques LOGEAY

1422 views
Jul 18, 2020 at 06:14 PM

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you
1419 views
Jan 09, 2022 at 06:06 PM

ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается как раньше.

Здравствуйте!

Ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается так как раньше.
Ноутбук был приобретен новым и я единственный владец. Раньше всё было в порядке. Установка вашего ПО и запуск всех инструментов пока ничего не дал. Я не могу понять в чём причина?
Ваш софт и фирменный софт Dell сообщает что АКБ находится в отличном состоянии. Сама Windows 7 pro показывает что АКБ подключена к З/У, но сообщает что АКБ не заряжается. АКБ не заряжается даже при полном выключении или перезагрузке ноутбука.
Как решение я вижу возможность также перепрошить BIOS. Пожалуйста, помогите решить вопрос.
Спасибо!

С уважением,
Николай
1419 views
Apr 15, 2020 at 07:08 AM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1419 views
Feb 01, 2020 at 05:27 PM