1859 questions

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1575 views
Mar 24, 2021 at 05:13 PM

Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

958 views
Mar 23, 2021 at 07:21 AM

Must re-enter product code in Fences after weekly scheduled maintenance

Hello,

Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.

Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.

If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?

Attached is the dialogue box that appears requesting to re-enter the product key.

Thanks,
Rich Sullivan

997 views
Mar 22, 2021 at 08:41 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1389 views
Mar 22, 2021 at 03:45 PM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1062 views
Mar 21, 2021 at 05:42 PM

Корректировка

Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.

780 views
Mar 21, 2021 at 11:50 AM

Boostspeed

Boostspeed 12 startet immer wenn Windows 7 geöffnet wird.
Wie kann man das verhindern?

968 views
Mar 20, 2021 at 05:43 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1085 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
821 views
Mar 20, 2021 at 12:22 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1055 views
Mar 20, 2021 at 06:00 AM

Defragmenter related question

There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?

994 views
Mar 20, 2021 at 05:50 AM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
796 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1072 views
Mar 19, 2021 at 07:46 PM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
1076 views
Mar 19, 2021 at 01:30 AM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
787 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1080 views
Mar 16, 2021 at 08:04 AM

Ошибка при рагистрации

По чему произошла ошибка при регистрации

958 views
Mar 14, 2021 at 10:18 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
790 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

781 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1298 views
Mar 10, 2021 at 01:31 PM

Sudden switch to No Error Mode

I am using a ASUS N73S system with W10-64, Windows standard firewall and Kaspersky antivirus. All softwares are update and everything runs fine.
Working with IExplorer and Edge in parallel, suddenly the screen turns black and the system is blocked during 3 or 4 seconds, then the screen pops up again and the system reactivates in Without Error Mode. I have to reboot and the system reactivate in Normal Mode. This looks like a stability problem, but maybe a compatibility case between edge and ie.
Thank you to help me

1233 views
Nov 08, 2019 at 09:15 AM

Пропали значки из трея

Использовал вашу программу после чего пропали значки из трея, после сделанного я решил удалить программу но значки не вернулись, а с переустановкой пропали откаты в программе, пожалуйста помогите мне с этой проблемой
1231 views
Aug 23, 2020 at 02:48 PM

Cannot use keyboard Up and Down arrows in Windows Clipboard History since today.

I have been using windows clipboard daily as a part of my routine, always used to copy my contents using that. But now when i use Windows+V the Clipboard manager pops up left or right of the screen and when i use arrow keys chrome is scrolling(Copying contents to chrome).
Earlier i selected the copied contents using arrow keys and used Enter key to enter the data, Now its not working, i need to use mouse every single time.
1230 views
Sep 27, 2020 at 12:25 PM

Startup

How can i speed up windows startup
1230 views
Aug 08, 2020 at 01:49 AM

wont install new drivers

cant install nvidia gforce and driver booster wont update my drivers ie: game drivers for windows

1229 views
Jun 14, 2020 at 05:08 PM

game crash

Hello. When you start any game while the program is running in the background, it crashes to the desktop. When you exit the program, there is no departure. Is this what you should do when starting games? Game optimization has been activated.
1227 views
Sep 02, 2020 at 06:27 PM

Problem with VPN

I ran a scan using the new version of the software and now I can't get any VPN to run. I uninstalled the Mozzila one and attempt to reinstall it simply hangs. I also couldn't get back into Windows without having to change my Microsoft password - the pin wasn't rconginized. At this point I'm not sure where to go.
1226 views
Dec 15, 2020 at 06:08 AM

Blank Windows Security Window

Recently had a SSD disk fail and had to have my new one imaged with Windows 11. Since then, Windows Defender shows only a blank window, as does the new MS Defender preview. I've tried everything posted online short of doing a reset and having to reload all of my software (painful because in some cases that means persuading a company to let me reuse a license key and because it tkes forever, even just for Office 365 and Adobe CC. Is there anything worth trying before I give up and do that? I'm new to BoostSpeed and might have missed something there, but I did clean out garbage from the registry, among other things.

Suggestions wecome. My understanding is that Defender is operating but not lettting me see that it is operating. I wish I could be sure of that.
1226 views
Mar 02, 2022 at 03:27 PM

Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
1226 views
Nov 04, 2021 at 08:38 AM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1225 views
Sep 06, 2020 at 05:37 AM

defrag ssd

you product wants to defrag and tweak my ssd is this safe?

1225 views
May 06, 2020 at 09:29 AM

I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

1224 views
Dec 27, 2019 at 02:53 AM

Недавние

Как сделать так, чтобы сохранялись последние книги в Файл/Последние? Происходит автоматическая очитска и ничего не остаётся.
Каждый день всё пусто.

1221 views
Jan 15, 2021 at 07:18 AM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1221 views
Apr 21, 2021 at 08:33 PM

Failed Windows Updates

Why can't I update to the latest Windows 10 Pro update? I have Windows 10 Pro with 16 G Ram and 2 1/2 TB of hard drive.

(2019-10 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4517389) - Error 0x80070002)

My system is a Lenovo Think Centre w/I5 Processor.(M91)
1220 views
Oct 30, 2019 at 05:57 PM

Windows Settings

I can't access my Windows Settings. When I try to access it the page shows and then goes away. Can your software fix this issue?

1219 views
Jun 10, 2020 at 05:18 AM

Brightness not working proper0lly

Hello!
its been a while my brightness doesnt work at the 2 and 3 level i will experience this issue every time when i sign in with a microsoft account doesnt matter what windows laptop it is in every laptop when i sign in with microsoft the brightness doesnt works on 2 and 3 level
plz help
tnx
1219 views
Nov 29, 2020 at 06:46 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1218 views
Oct 07, 2020 at 08:05 PM

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

1217 views
Jun 16, 2020 at 06:42 AM

Microsoft Store no longer works or appears under apps!

Dear team,

Recently I was having problems with Microsoft Store that it kept giving an error message when updating apps (can't remember which one eaxctly). So I reset it as per advice on various forums but since then Microsoft Store has disappeared from Apps and no longer works at all!

Please help / advise.

Thanks,
Simon
1217 views
Jan 19, 2021 at 03:28 PM