1897 questions

software updates

in the last few weeks I have purchased several of Auslogics software programs. Since I began using the software, 3 of the programs have been updated with an additional cost. When I originally subscribed to the software I did not expect to have to pay for updates
only after a yearly subscription and the a possible update of the price.Although I have found the software to be good, the prices are somewhat higher than other products on the market such as CCleaner, Malwarebytes and F Secure which I also use with fixed prices for a yearly subscripton withou additional costs for updates. I WILL NOT BE RENEWING THE SOFTWARE AFTER THE ALLOCATED PERIOD BECAUSE MY FEELING IS THAT THE TOTAL PACKAGE YOU PROVIDE IS NOT VALUE FOR THE COST INVOLVED.
PLEASE RESPOND TO MY COMMENTS AS ABOVE. I ALSO APPRECIATE THAT AUSLOGICS SOFTWARE ALLOWS INCREASED MANAGEMENT OF MY WINDOWS 10 PC , HOWEVER I AM NOT CONVINCED THE EXTRA COST IS WARRANTED.

REGARDS, D BOHEMIA

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648 views
Nov 22, 2022 at 12:40 PM

windowsupdateの更新履歴が消えた

Boostspeed13のマイダッシュボードのシステムスキャンを実行した後、windowsupdateの今までの更新履歴が消えてしまいました。更新履歴が消えない設定を教えてください。

Windows11 22h2 osビルド 22621.819
Boostspeed 13.0.0.1
709 views
Nov 22, 2022 at 01:42 AM

Repair startup string

What is the startup string ?
660 views
Nov 22, 2022 at 12:08 AM

Заблокирован доступ к системному файлу

Не возможно изменить или удалить системный файл (C:\Boot\BCD), т. к. он занят и ократ в SESTEM
660 views
Nov 21, 2022 at 10:49 AM

Perdi minha chave do Windows Original OEM apos executar o BootSpeed13

O que eu devo fazer para recuperar minha chave do Windoss Original? Pois apos instalar e exceutar este programa, tive este prejuizo inacreditavel.
666 views
Nov 20, 2022 at 12:04 AM

Windows Explorer Is SLOW To Search For Folders

Windows Explorer Is SLOW To Search For Folders when I try to SAVE any type of file. The Scroll Bar at left side keeps jumping up & down, then the cursor begins to spin & spin as if in a freeze mode. Finally, all of these ODD Actions STOP & CALM DOWN. Then it
FINALLY allows me to click & select the Folder I need to get into. This is STRANGE. Can you explain WHY this is happening ?? YES
-- I do use AUGLOGICS Boost Speed 13 (UPDATED) to do Maintenance & CleanUp on my Laptop (Windows 7), but still this problem does NOT want to go away. YES -- I did INDEXING Function several times on my Laptop, but still no improvement. Do You Have ANY
Suggestions for me ?? Other than to do a Complete Factory RESET of My Laptop ??
625 views
Nov 18, 2022 at 09:37 AM

System Scan

Every time I run a system scan Boostspeed highlights the TCP/IP internet setting as needing attention. It then says it's resolved it. This occurs on every system scan run.
Any thoughts?
549 views
Nov 17, 2022 at 09:38 AM

Unable to Install the new Auslogic Boostspeed 13.0.0.1 update

Hi

I have downloaded and installed the Boostspeed update (13.0.0.1), but the installed virsion indicated by the Help>About shows 13.0.0.0

I need further instructions to properly install the new update.
950 views
Nov 16, 2022 at 04:24 AM

TouchPad does not work after go to Windows 11

I have Lenovo Yoga C940-15IRH and the touchpad does not work
It worked with windows 10.Now in Windows 11 nothing work.
I tried to uninstall the driver and to update Windows. does not work
Thanks a lot
Moti
771 views
Nov 15, 2022 at 04:39 PM

Background processes

I have the idea that background processes lower the framerates of my flight simulator, leading to stutters. When I examine the resource monitor, I see that about 200 background processes are running, even when totally none program is active. I cannot image why all those processes are neccessary. All those processes have names that doesn't give my any insight in what all those processes are doing. How can I find out which processes I can stop and which are mandatory?
728 views
Nov 15, 2022 at 10:25 AM

Re-enable the Windows key on the keyboard

How do I Re-enable the Windows key on the keyboard. Something in Boostspeed disabled it.
1455 views
Nov 14, 2022 at 05:14 PM

Addressing a specific drive

Firstly, what a wonderful piece of software. Always very cautious about programmes which can permanently delete items and never apologise when deleting an incorrect one. So far this is behaving perfectly.

My question is, is it possible to adress just a specific disk, for instance, can I ask the software to only process a requirement on my I drive or any other drive.

By chance is this an Australian designed programme?

Sincerely


John Terry
678 views
Nov 14, 2022 at 11:50 AM

Games

Ohh Subcatagory ..culdnt select SoF2 for you ..i deleted it out of.. mm :) anger ..agin 2-3years in a row Ok, my msg -> Yes.. Hello! Mm i wanted to ask how come its harder to play older games on a newer stuff.. W8 not play just run the "damn" thing :) Why so hard.. Oh and thta password to get to here ..i forgot it allready ..ill create a new one next time But yes the games ..old .."old" games ..i did everything.. whell.. i dieled it doen to win7 .. should i gone xp? I just deleted ..evcerything But io loved that game SoF2.. Oh since your here ..can you tell me the difference betwean BoostSpeed13 and Essentials ..Thank you , Regards Mitja
854 views
Nov 14, 2022 at 11:46 AM

won't post

Good Day!
I hope this finds you well! I am tryinbg to install the above graphics card to my system (ASRock RX 6800 Phantom Gaming Graphics Card) and I am not getting my system to post. I am runing a Ryze 7 3800X on an ASRock B550M Pro4 motherboard, with 32 GB RAM, a 1TB Corsair NvMe card in the 4.0 PCIe slot, 500 GB NVMe card in the other 3.0 M2 slot, 500 GB digital drive and a 4 TB Hard Drive internally. This is all powered with a 800W PSU.
The card has been tested and is good, what am I missing to make this card post?!!

Let me just say thank you in advance! I appreciate the offer of help!

djmes
587 views
Nov 13, 2022 at 07:35 PM

File Explorer

Since running Deep Disk Cleaner the File Explorer view options are now greyed out!
534 views
Nov 13, 2022 at 07:14 AM

RUNDLL32

What catogory do I run to resolve RUNDll32 not working?
586 views
Nov 12, 2022 at 04:34 PM

malfunzionamento

dopo l ascansione il programma si blocca
624 views
Nov 11, 2022 at 07:47 AM

Asus boost speed 13 upgrade

I am the Ceo of 4 companies in south africa you can look up mark webb ceo south africa on linkadin I have been using your amazing product for many years please refer to my account the reason i am writing to you is i find the way you go about bringing out boostspeed 13 then giving me a discount is in my opionion not the best way to keep customers comming back

i have +- 180 days left in 12 you bring out 13 and offer me a discount to me this is not right i paid for 12 i still have 180 days left what i feel you should of done rather was to allow me to upgrade free to 13 but only keep 180 days when it expires guess what i will buy a new 13 license

or how about you look at each person account to see how long they have supported your product and then give them a low low upgrade price my price in south afdrican rands is +- 360 rand i have refered numerous employees to use your product because i can stand behind it knowing how good it is

Mark Webb
CEO
Flexibreaks holidya and travel club
0828515607
643 views
Nov 10, 2022 at 05:04 AM

Turning on RAM optimization

How do I turn on RAM optimization with Auslogics BootSpeed 13??
658 views
Nov 08, 2022 at 10:40 PM

Window 11

Impossible d'ouvrir fichier ods sous Window 11.Que faut il faire ?
630 views
Nov 08, 2022 at 07:48 PM

ask

i have licence for home version
and i install pro version
how can i back to home v
1132 views
Oct 23, 2020 at 04:28 PM

reparer windows 10

MON WINDOWS 10 NE FONCTIONNE PAS BIEN PAR DE BARRE DES TACHES NI L EXPLORATEUR DE WINDOWS
1131 views
Feb 21, 2021 at 10:01 AM

Fences Requires Reentry of Product Code Everytime BoostSpeed Runs

Hi,

I have had Fences for many years. When BoostSpeed runs its weekly maintenance, I must re-enter the Fences Product Key to re-register the product. I do this and Fences works fine again.

This problem occurred several years ago and you provided a fix where BoostSpeed does not delete/address a file required for Fences related to the product key.

Would you please re-send those instructions if that would resolve the issue or advise other solutions to resolve?

Thank you,
Rich Sullivan
1131 views
Jan 29, 2023 at 03:28 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1130 views
Mar 20, 2021 at 06:00 AM

Ma webcam ne fonctionne plus

Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
1129 views
Jul 16, 2021 at 08:38 AM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
1129 views
Dec 03, 2021 at 03:06 AM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1128 views
Sep 09, 2019 at 06:44 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1128 views
Nov 12, 2020 at 01:09 PM

DNS server

Hi! Thanks for the help! I would like to change my local DNS server to a faster one! I have used Namebench to scan for one but the Auslogics app blocks my upgrade. Can I tempoarily disable Auslogics to change the server or must I uninstall the app then reinstall it after I get a new DNS server? I always do a network scan to set the perameters which does help but it help to get a better DNS! What can I do? Thank You, Craig Stone Jackson Ca.
1127 views
Nov 06, 2021 at 06:47 PM

The networks are not displayed

The networks are not displayed after the last winoes 10 update 21H1
1126 views
Oct 15, 2021 at 07:19 PM

Uninstall

I used Windows to uninstall this software. Is there anyway to find out if there was any junk left behind?
Or on any software that has been uninstalled with the Windows Programs.
1126 views
Jun 23, 2021 at 12:51 PM

Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
1125 views
Feb 24, 2021 at 10:40 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1125 views
May 17, 2020 at 07:40 AM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

1124 views
Oct 26, 2019 at 04:09 PM

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

1123 views
Nov 02, 2020 at 11:28 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1123 views
Aug 23, 2020 at 01:20 PM

Start Up

AOL Software Problem:
I have AOL Desktop Gold & it worked good for a few years, then when I signed in, the orange ball appeared, and after that, nothing; AOL trtied to fix it, via reinstall but couldn't. Any suggestions?

I have aused Hewlette Packard Desktop PC, was Windows XP Now Windows 7. Petium 4 processor, 2GB Memory
1122 views
Aug 27, 2021 at 04:56 PM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1122 views
Oct 12, 2020 at 10:59 PM

update 11.2.0.1

How to update Auslogics BoostSpeed 11 ? in

Content hidden to protect privacy
?

1121 views
Nov 23, 2019 at 10:34 PM

Internet Optimization

Hello. i get free version of boostspeed and i see there is internet optimization that needs pro version and before i try to upgrade i want to ask what it is about, how dose this optimazies my internet? i have problems playing online games and i hear that windows 10 needs optimization for better gaming experience, dose this will help?

1121 views
Jan 23, 2021 at 01:58 PM