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about mouse

my pc keyboard and mouse is not working properly

1 answer

1165 views

mayur

Oct 24, 2020 at 06:27 AM

ask

i have licence for home version
and i install pro version
how can i back to home v

1 answer

1135 views

KHALLAF AHMED

Oct 23, 2020 at 04:28 PM

Device-related issues / WebCams Issues

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?

3 answers

1231 views

tacobravo

Oct 23, 2020 at 11:28 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

3 answers

1161 views

Raffy

Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130

1 answer

1102 views

Mohamed Farid

Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか？

1 answer

1218 views

パスワードを失念しました

Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

1 answer

830 views

Oscar Marinez

Oct 19, 2020 at 05:28 PM

Device-related issues / Sound Issues

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.

1 answer

1253 views

chip

Oct 16, 2020 at 04:14 PM

Windows-related issues / Battery Issues

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1 answer

1454 views

Malwa

Oct 14, 2020 at 03:43 PM

Device-related issues / Display Issues

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.

1 answer

1240 views

Paula G

Oct 14, 2020 at 09:09 AM

Issues with Auslogics software / BoostSpeed

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

3 answers

1124 views

Ralph

Oct 12, 2020 at 10:59 PM

Device-related issues / Sound Issues

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1 answer

1003 views

ruggiero

Oct 12, 2020 at 01:42 PM

Issues with Auslogics software / Duplicate File Finder

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1 answer

1498 views

Shaili

Oct 12, 2020 at 04:46 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian

1 answer

868 views

Adrian

Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!

1 answer

1096 views

William Benny Hawthorne

Oct 08, 2020 at 02:28 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1 answer

1302 views

JORGE

Oct 07, 2020 at 08:05 PM

Issues with Auslogics software / BoostSpeed

Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

1 answer

980 views

Guerman

Oct 07, 2020 at 08:12 AM

Windows-related issues / Screen Issues

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove

2 answers

1251 views

Björn-Ove

Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete

2 answers

1253 views

SiegerKleber

Oct 05, 2020 at 07:31 AM

Issues with Auslogics software / BoostSpeed

Lost Hystory

Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

1 answer

1047 views

limen

Oct 05, 2020 at 02:13 AM

Issues with installed software / Activation

register Problem of the Auslogic boot speed pro12

Hello, I hope you are well.
I had aready register the code the i got the email after paid for it.
and when i check programe registertion its show this programe is registed. but I can not use it as the pro version.
it is still have the Activate pro Version button on the down right side.
Please help.....

1 answer

933 views

Bhum

Jan 23, 2022 at 03:53 PM

Laptop slow on startup

Hi there,

I have a new laptop with a high spec. However, for the first hour each day, it runs as slowly as an old 486 machine, then suddenly it catches up with itself and runs superbly all day.

I've checked everything:
Programs in the Start menu
ESET and OneDrive behaviour
Updates behaviour
BIOS settings
Everything I can think of and a hundred things I've learned about...

I've uninstalled some of the programs, but now I'm thinking I should uninstall everything and reinstall Windows 10.

Any ideas before I try the Windows 10 reinstall?

NOTES (1) I did try the upgrade to Windows 11 when I first got the machine, however, I didn't like it and went back to Windows 10; it was slow in the short time that I ran Windows 11 too, so I don't konw if that means something, like maybe it's a hardware issue? (2) It was a demo machine in the store where I bought it.

1 answer

932 views

NeilB

Dec 27, 2021 at 11:14 AM

Issues with Auslogics software / BoostSpeed

Производительность ПК

Ваша программа периодически выдает сообщение о перегруженности процессора моего ПК и отсылает к "подробностям". А подробности - это сканер всех работающих и неработающих программ в компьюторе. Ваш сканер при этом никоим образом не оценивает важность запущенного процесса для работы компьютера. По сопровождающим характеристикам определить возможность отключения того или иного процесса очень трудно. Тогда какой смысл ваших обещаний "оптимизировать работу компьютера", если инструментов, реально выполняющих эту фунцкцию в части отключения второстепенных процессов, вы не предлагаете?

1 answer

932 views

Konstantin

Jan 12, 2021 at 04:03 AM

Issues with installed software / License Activation

pop up for ugrade when I already subscribe to boost 12

I upgraded to Boost12 quicte some time ago and yet I keep getting an annoying popup on my screen to upgrade. I need this to stop and this should not count as one of my questions because it is purely an issue on your end.

3 answers

931 views

Larry

Jan 13, 2022 at 03:15 PM

Issues with installed software / HDD Regenerator

Quanti pc

Buongiorno, un saluto cordiale, ho comperato due versioni pro , la domanda e: a quanti pc posso mettere la licenza adquistata?

1 answer

930 views

Marba

Sep 15, 2021 at 05:40 AM

No Windows Update KB5008212

From a couple of months now, I am unable to install Windows Update "Windows 10 Version 21H1 for x64 Systems (KB5008212)". Windows Update is urging me to do so, but all I get is error (0x800f0831). I've tested all kind of solutions from Microsoft and other sources, and tried al least a dozen times, with no success. Some sources insists in the fact you need previous updates installed before this oner, and Bootspeed 12 clears update files as a part of Windows Slimmer tool. Is the first time I experience a problem like this and, even not critical, is worrying me because I can get a solution. Best regards.

2 answers

930 views

Dominatrix

Jan 10, 2022 at 07:59 AM

Issues with installed software / Dashboard

Notifacations

Can we stop the nag notifacations?
I do not need constant reminders that I have 3 questions, now 2. Stop it.

1 answer

929 views

Andrew

Nov 23, 2021 at 04:47 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?

1 answer

928 views

Fred Barber

Aug 10, 2019 at 02:02 PM

Issues with Auslogics software / BoostSpeed

How to prevent the software from deleting cookies of Bank and Credit cards

I have Banks and Credit Cards that I use regularly. I don't want to have problems of logon to them every time I use the Bootspeed to scan the system. The Bank that I hvae problems after the Bootspeed scan system Is Bank of American.com, Chase Bank logon. Visa logon, American Express .com Credit Card logon. Please help me to resolve these problem. Thank you,

Content hidden to protect privacy

1 answer

926 views

Hane Tok

Nov 30, 2019 at 01:59 AM

Device-related issues / a new computer

new computer

I have a new computer that is online now, the old slimline is gone. How do I move my current contract to cover my new computer.The order number is 3740428-4830463. Thank you

1 answer

925 views

user18445

Feb 19, 2022 at 11:57 AM

Issues with installed software / Mail

Outlook not closing correctly

I have MS 365.
Brand new machine hi end
When I close Outlook it does close OK
But when I reopen in morning I always get message it did not close correctly "Something stopped it form closing" Do I want to restore to previuos". I click yes and it opens
Any ideas. It was reinstalled

Thanx

1 answer

925 views

Cliff Shnier

Feb 22, 2022 at 08:27 PM

Issues with installed software / Settings

SSD optimization for a whole day

Hello
I am using SSD optimization with Auslogic Bootspeed 12 to optimize my C drive (114 GB free 54 gb) it took a whole day to finish. Is it normal for a ssd optimization running? (while it only took 5 mins to optimize my D drive 98GB free 54GB). How frequently should I run SSD optimization

1 answer

925 views

Calvin

Oct 22, 2021 at 03:46 PM

Device-related issues / Uninstall

Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud

1 answer

925 views

rj_cloud@yahoo.com

Apr 28, 2022 at 01:36 PM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.

1 answer

925 views

brian

Apr 21, 2021 at 04:11 PM

Windows-related issues / Wi Fi Issues

SLOW

1 answer

924 views

burnee

May 28, 2022 at 03:33 PM

High CPU Usage

My CPU usage shows almost 100% for sometime when I start my system or even sometime while working too. It remains at 100% for almost 15 - 20 min or more even when application is open. I tried all options in Auslogics to resolve it out but nothing is working.
Please suggest for any further option which can help out.

1 answer

924 views

Saurabh Singh

Feb 18, 2022 at 04:22 AM

ファンクションが間違っています

Auslogics BoostSpeed 11 でクリーンアップ後（使っていないファイル／ホルダーを削除？）、PC立ち上げ時に以下のメッセージが出ます。
無視して進めれば、通常の動作をしているように見えます（今のところトラブルは起こりません）が、何が起こっているのでしょうか？
どうすれば、このメッセージを消すことが出来るのでしょうか？

C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2202.10603.0_x64_...\Win32Bridge.Server.exe
ファンクションが間違っています。

ちなみに、C:\Program Files\WindowsApps　を開こうとすると、
「このフォルダーへアクセスするアクセス許可が拒否されています。」というメッセージが出ます。

2 answers

924 views

user19245

Mar 28, 2022 at 12:43 AM

boot speed

Dear Sir,

I had purchased your software to solve issues like slow booting , taking more time in opening software etc

Till today after running all programs from your software , I find no improvement in boot speed etc.

Please let know how to solve the problems

regards
t k venkatesh

1 answer

923 views

tkvenkatesh

May 25, 2021 at 02:51 PM

Issues with installed software / WordPad

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

1 answer

923 views

David Longstaff

Jan 27, 2022 at 03:38 PM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!

1 answer

921 views

Phua_cy

Apr 26, 2022 at 06:11 AM