1897 questions

about mouse

my pc keyboard and mouse is not working properly
1166 views
Oct 24, 2020 at 06:27 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1135 views
Oct 23, 2020 at 04:28 PM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
1231 views
Oct 23, 2020 at 11:28 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1162 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1103 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1219 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

830 views
Oct 19, 2020 at 05:28 PM

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
1253 views
Oct 16, 2020 at 04:14 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1454 views
Oct 14, 2020 at 03:43 PM

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
1240 views
Oct 14, 2020 at 09:09 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1126 views
Oct 12, 2020 at 10:59 PM

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1005 views
Oct 12, 2020 at 01:42 PM

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1498 views
Oct 12, 2020 at 04:46 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
868 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1096 views
Oct 08, 2020 at 02:28 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1302 views
Oct 07, 2020 at 08:05 PM

Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

980 views
Oct 07, 2020 at 08:12 AM

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
1251 views
Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
1253 views
Oct 05, 2020 at 07:31 AM

Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

1048 views
Oct 05, 2020 at 02:13 AM

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
787 views
Apr 29, 2022 at 01:45 AM

mistakes

Why does ABBYY FineReader 14 make mistakes in characters when scanning large and clear printed text without interference?
786 views
Jun 05, 2022 at 09:06 PM

Microsoft activation request when there is already validated OEM version on laptop

How to resolve Microsoft activation request when there is already validated OEM version on laptop, and entering the product key that the Auslogics system ionformation report shows as being the valid key for my Win10 install.
785 views
Mar 12, 2023 at 07:56 PM

Notification for "Safe to Reove"

safe to remove notification does not come on screen when usb devices are removed?
784 views
Mar 06, 2022 at 11:07 AM

cell phone

can i put bootspeed on my cell phone
784 views
Dec 29, 2022 at 09:30 PM

Browser cleanup

How do I get Cyber Protect Home Office to remove privacy issues in my browsers? I have thousands (yes, thousands) of pointers or cookies identified in the scan that never get removed. None of the previous versions of BoostSpeed would remove the offending files either. Thank you.
782 views
Sep 07, 2022 at 09:22 PM

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
782 views
Apr 22, 2022 at 11:50 PM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
781 views
Jan 31, 2023 at 01:50 AM

Win 10 Issue

Right click on desktop icons very slow or screen freezes up. Suggestions how to resolve... Boost Speed 13 has not fixed problem.
780 views
May 15, 2023 at 06:08 PM

Bootspeed 13 Pro | x64 version

Hello,

This is not a issue, it is a technical question about Bootspeed version availability.

I have recently installed a free version of Bootspeed 12 in my home computer. It is a nice-to-have product but noticed that it is a 32-bit version. Is a x64 PRO version also available?

Even if this is not the case, will the upcoming product version (Bootspeed 13 PRO) have a 64-bit version?

Thank you.
Best regards

Jorge Ambrosio

PS: My installation OS is MS Windows 10 Home, x64 version, with Intel i7 CPU, and 32GB of RAM.
778 views
Oct 26, 2022 at 10:28 AM

PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
778 views
Jun 30, 2022 at 06:08 PM

Annoying Windows Pop Up Notification

A few months ago, it started to show up an annoying Windows pop up message stating that my laptop (Lenovo, Windows 10) needs DirectPlay feature. I don't even know what is DirectPlay neither what is used for. The message displays two options: install or skip installation of DirectPlay. No matter what I choose it keeps showing up every time I turn on my laptop.
my question is: how can I get rid of this annoying pop up Windows notification?
778 views
Feb 04, 2023 at 08:42 PM

no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
778 views
Oct 12, 2022 at 03:37 PM

Browswer history

Before I installed Boostspeed, I used to be able to start typing a website into my browser and it would recognize what I was doing and fill in the rest for me. Super convenient for sites that I use all the time like banks. Now that doesn't work anymore and I really miss it. How do I get it back? Thanks!
777 views
Jan 13, 2022 at 10:20 PM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
777 views
Dec 22, 2022 at 08:47 PM

Escaneo selectivo de carpetas

Hola,

No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.

¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?

Favor indicar los pasos detalladamente ya que no soy tecnológico.

Gracias
Neilton FD
777 views
May 02, 2022 at 01:01 AM

The Wireless Network Adapter cuts out

I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.

What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.

Thanks...Shane Ostrom

777 views
Dec 28, 2022 at 08:20 PM

Recover deleted files

I stupidly deleted files from my Seagate backup, OneDrive, and computer. How can I get them back? I have tried Recuva but it does not work. The Windows Recovery does not work. Any suggestions particularly any software that really works?

Thanks,
Srbuckeye
775 views
Apr 29, 2023 at 08:20 PM

TouchPad does not work after go to Windows 11

I have Lenovo Yoga C940-15IRH and the touchpad does not work
It worked with windows 10.Now in Windows 11 nothing work.
I tried to uninstall the driver and to update Windows. does not work
Thanks a lot
Moti
774 views
Nov 15, 2022 at 04:39 PM

hardware suggestion

i have bought a dell AIO recently wuth i3, 8 B RAM and 1 TB HDD. i find it sluggish. What hardware changes i must do to make it more resposnsive ? Should i install 256 B SSD or additional RAM or both
774 views
Jan 29, 2022 at 07:35 PM