953 questions
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can't activate the virtualisation

i have a problem that my laptop have a legacy mode bios and i can't activate the virtualisation and i need it to run and android emulator for some programs that don't work for me because i have 32bit systeme .
thank you
58 views
Nov 13, 2021 at 05:31 PM
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slow ram

I have tried several times to speed up my computer, but to no avail... I am not very technical, so that doesnt help... the main problem is there are apps that make the screen just stop, and lag for a while... please help
77 views
Nov 12, 2021 at 03:52 PM
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Windows 11

I have just purchased a new Windows 11 laptop. Can I run Boost Speed etc on this and how can I transfer the licences?
Thank You
109 views
Nov 11, 2021 at 11:39 AM
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task manager

i'm unable to get into the task manager. everytime i try to load it is get an error message
81 views
Nov 11, 2021 at 02:17 AM
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To TRIM or to Defrag? Or Both!!??

I have two WD 3.6Tb external USB3 drives for backups and storage. These are both deffo HDD! I have discovered that they are TRIM enabled ... BUT, you don't trim HD's, do you??? I have had had trouble with them in the past due to increasing slowness and defragmentation. Sometimes Defrag Ultimate just couldn't finish a HDD defrag or gave up and stood still, but didn't crash either! Defrag Ultimate treats them as HDD's, but I am wondering if actually SSD Trimming them and then HDD Defragging them might solve or reduce my problems. But, I don't want to try this if I am going to damage them. So how should I treat them generally and within Defrag Ultimate

Confused.

Simon F
61 views
Nov 10, 2021 at 02:26 PM
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Won't allow install

I hated too waste a question, I'm running version 12.0.0.4.
When i try to update to newer version 12.2.0.0 the screen blinks off and then back on.
I have tried the two arrows lower rignt corner only blinks and returns to same window i'm on.
When i go too tools and use the update button i geet the same result, flash on screen and back to same screen.

106 views
Nov 08, 2021 at 04:36 PM
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отказ работы мыши и клавиатуры при установке системы

...при установке второй системы (windows7), при уже существующей (windows10), на отдельный диск, после загрузки BIOS, мышь и клавиатура перестаёт работать. Что бы Вы посоветовали?
85 views
Nov 07, 2021 at 07:23 PM
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Icone

Bonjour,

Malgré après avoir réaliser une optimisation de mon disque dur l'icone dans la barre de tâches reste en rouge. Que cela veux dire et comment résoudre pour le mettre en vert

Cordialement
Denis Schmitt

78 views
Nov 07, 2021 at 04:32 PM
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Проблема с командой "Спящий режим"

Вместо команды "Спящий режим" выполняется "Перезагрузка".
77 views
Nov 07, 2021 at 11:44 AM
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сообщение от Auslogics

Появляется табличка "Обнаружено высокое потребление ресурсов". Что делать?
78 views
Nov 07, 2021 at 11:34 AM
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загрузка Windows

Очень медленная загрузка Винды
69 views
Nov 07, 2021 at 11:29 AM
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Roaming Folder

I have 70 GB of data on my c:/user/AppData/Roaming folder. I have a space issue because my Win11 OS is insalled on a M.2 SSD drive with 120GB. I've moved the My Documents folders to a standard 2TB drive and told windows to install all apps on the large drive. I would like to keep the OS boot disk limited to windows only and make my boot quick!

Any tools in Auslogic that would address cleaning up my /appdata/Roaming data?

Thanks for your help.
Darian
77 views
Nov 07, 2021 at 09:44 AM
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DNS server

Hi! Thanks for the help! I would like to change my local DNS server to a faster one! I have used Namebench to scan for one but the Auslogics app blocks my upgrade. Can I tempoarily disable Auslogics to change the server or must I uninstall the app then reinstall it after I get a new DNS server? I always do a network scan to set the perameters which does help but it help to get a better DNS! What can I do? Thank You, Craig Stone Jackson Ca.
73 views
Nov 06, 2021 at 06:47 PM
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Tab Crashes when go to Look at Report from Deep Disk Cleaner

After I run my Auslogics Boostspeed (makes a backup). I go to look at report and get error "Gah. your tab failed" What/Why does this happen? I don't know how to attach the report. Sorry (Old Lady)
61 views
Nov 06, 2021 at 04:44 PM
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Activate My Windows for Free

How do I activate my Windows for free or update it?
45 views
Nov 06, 2021 at 01:17 PM
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Startup issues

Sometimes I need to restart my pc several times to cause Windows to fully load. Sometimes it accepts me as the user but then shortly the screen goes blan. The hard drive indicates actions are happening but after 15 minutes screen is still blank. Then the next restart it may fully load Windows. Is there a way for me to find the cause of the issue?
Thanks, Michael.
80 views
Nov 04, 2021 at 02:38 PM
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Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
74 views
Nov 04, 2021 at 08:38 AM
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Мой Сканер

Вопрос не о Spotify а AutoLogics BoostSpeed 12 Можно ли исправить определенные ошибки а не нажмиать Исправить Все?

60 views
Nov 02, 2021 at 04:05 PM
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Whatsaap bussines desktop solamente en esta pc.

Buenas Noches.
Si es posible solicito consejo para saber porque whatsaap bussines desktop se cierra al llamar desde esta pc.
En otras pc no ocurre lo mismo.
Tods mis programas son legales.
Saluda atentamente.
Orlando Barrionuevo

87 views
Oct 31, 2021 at 11:26 PM
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Корзина

почему, после того, как ваша программа предлагает мне отчистить корзину, после сканирования и предложения исправить ошибки, корзина остается не очищенной? у меня возникает подозрение, что фактически ваша программа только создает видимость работы, а на самом деле ничего не делает!
78 views
Oct 31, 2021 at 04:03 PM
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first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

500 views
Feb 16, 2020 at 06:17 PM
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Standard SATA AHCI Controller

I successfully uupdated all my outdated drivers using the Update Drivers app, except this one:

When I attempt to update driver for Standard SATA AHCI Controller the boot device becomes unaccessible, and I need to reset the system with restore point.

Do I really need to update it, and if yes then how I can resolve this issue

496 views
Jul 01, 2020 at 01:12 AM
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Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

496 views
Mar 29, 2021 at 02:21 AM
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Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko
494 views
Dec 07, 2020 at 05:21 PM
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Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

494 views
Oct 22, 2019 at 02:31 PM
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sound in my PC

The sound in my PC has disappeared all of a sudden. Can you help me fix it? I work with Windows 7 professional and my sound card is Realtek, built on the motherboard.
493 views
May 09, 2020 at 09:49 PM
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viewing bottom of page.

Start buttons etc., at bottom of page are often off the page.
taskbar is at top of screen
reducing page size ratio is no help
Please help.

492 views
Feb 11, 2020 at 12:54 PM
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Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

491 views
Apr 22, 2020 at 04:00 PM
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Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

490 views
Mar 10, 2020 at 11:42 PM
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Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
490 views
Sep 16, 2020 at 05:48 PM
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Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
490 views
Apr 02, 2020 at 01:36 PM
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Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

490 views
Feb 01, 2020 at 11:26 PM
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My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

489 views
Apr 15, 2020 at 03:02 PM
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stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

489 views
Jan 21, 2020 at 07:38 PM
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Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

489 views
Feb 01, 2020 at 05:27 PM
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Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

488 views
Aug 24, 2019 at 12:26 PM
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programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

488 views
Apr 13, 2020 at 07:07 AM
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MSCONFIG settings

I am curious , do you have settings needed for faster start ups of the msconfig settings ? For it will make start ups even faster in windows 10 or more than likly even in windows 7 & 8 as well.

487 views
Mar 10, 2020 at 05:02 PM
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Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

487 views
Sep 12, 2019 at 10:56 PM
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Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

485 views
Jun 08, 2020 at 08:17 PM