1897 questions

about mouse

my pc keyboard and mouse is not working properly
1166 views
Oct 24, 2020 at 06:27 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1135 views
Oct 23, 2020 at 04:28 PM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
1231 views
Oct 23, 2020 at 11:28 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1162 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1103 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1220 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

830 views
Oct 19, 2020 at 05:28 PM

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
1253 views
Oct 16, 2020 at 04:14 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1454 views
Oct 14, 2020 at 03:43 PM

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
1240 views
Oct 14, 2020 at 09:09 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1127 views
Oct 12, 2020 at 10:59 PM

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1005 views
Oct 12, 2020 at 01:42 PM

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1498 views
Oct 12, 2020 at 04:46 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
868 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1096 views
Oct 08, 2020 at 02:28 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1302 views
Oct 07, 2020 at 08:05 PM

Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

980 views
Oct 07, 2020 at 08:12 AM

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
1251 views
Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
1253 views
Oct 05, 2020 at 07:31 AM

Lost Hystory


Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

1048 views
Oct 05, 2020 at 02:13 AM

error en el dispositivo usb

es posible con los programas que he adquirido xcon ustedes, poder recuperar mi dispositivo USB (memorias USB) que al colocarla en mi computador, me aparece que no la reconoce, dice que en mi dispositivo hay un error de comunicacion ( error 43) al parecer y no he podido usar mi memoria USB y alli tengo todos mis archivos.

si no es posible, me recomiendan alguna aplicacion para poder recuperar mi memoria USB?
620 views
Nov 13, 2023 at 02:14 AM

Unstable screen images

My screen images can shake slightly and a purple haze appears on and off. Sometimes computer won't restart. Please advise.
620 views
Mar 10, 2023 at 01:41 PM

Microsoft Works 9.0

I'm running Windows 10 on my Lenovo Thinkpad pc. For several months, Microsoft Works 9.0 Word Document takes about 55 seconds to initally open the first file. After that, it opens files in less than 5 seconds. I've done Repair and reloaded the software several times with no impovement. Microsoft Word works fine, opening files in less than 5 seconds. Any thoughts?

619 views
Sep 24, 2022 at 08:24 PM

Drive C: - Reports Disk has errors

The subject report appears in the attached PDF file. APPARENTLY YOUR SYSTEM DOESN'T ACCEPT PDF FILES SO THE FOLLOWING INFORMATION WILL HAVE TO DO.

Despite the statement that the report provides details on disk error check AND REPAIR RESULTS, the report simply states that my C:Drive has errors.
There is no indication as to what the errors are or that they have been repaired; on the contrary the errors have not been identified nor have they apparently been repaired.

How do I find out what the errors are and how do I repair them?

Regards, Harry McBride
619 views
Jan 26, 2022 at 08:59 PM

dcu.centennial://toasthandler

Windows does not see this file since I had BoostSpeed clean my coimputer.
dcu.centennial://toasthandler/Create/NewUpdatesReadyToApply

What should be done?
617 views
Apr 30, 2024 at 05:43 PM

Question about All my 'Subscriptions?

I have an important Question regarding with my 'Subscriptions: 1 Question: After an Year time are All my 'Subscriptions with Auslogics will Renew Automatically?...or After an Year time when my subscriptions will gonna expire should I buy New Licenses for all my Subcriptions again, I mean do i need to do it manually?again? Please Let me know? thanks!
616 views
Nov 08, 2023 at 03:41 PM

Friggin Microsoft Bing!!

Microsoft Bing keeps coming back in certain locations after I kill all traces using your registry tool to finaf all its references. I have a new Samgsung laptop with a EVO, Intel, 12 generation. Core i7 processor.

I tried all the internet recommdndations to get rid of this damn thing; it's like a cacer that just keeps coming back.

Any suggestions?

Thanks,
Ronald Stanfill
616 views
Aug 06, 2023 at 12:52 PM

File Explorer

How to activate the Mark-coloum?
615 views
Mar 17, 2023 at 04:12 PM

Problème fonctionnement Bluetooth

Bonjour, suite à une mise à jour de Windows (?), mon clavier Bluetooth n'est plus reconnu. Dans "paramètres", il est indiqué : installation bloquée par stratégie de groupe.
Que dois-je faire pour réutiliser mon clacier normalement ?
Merci par avance
Cordialement
615 views
Aug 31, 2023 at 10:07 AM

синий екран с ошибкой 0ха0000001

Добрий день как исправить проблему с ошибкой 0ха0000001 способи с ютуба не помогают через програму я вияснил повреждений файл amdkmdag.sys но не знаю что с ним делать пожалуста помогите мне.
614 views
Apr 02, 2023 at 10:32 AM

Auslogics BoostSpeed 13のアップデート

Auslogics BoostSpeed 13のアップデート案内は来るのですが
Auslogics BoostSpeed 13.0.0.5及び
Auslogics BoostSpeed 13.0.0.6まアップデートは
案内通り実行しても、何回も実行してもアップデート出来ません
対処方法は有るのでしょうか・・・・・
613 views
Nov 01, 2023 at 04:34 AM

What emptied by downloads folder

I recently did a scan and later a deep clean, I now find my dowloads folder is empty
612 views
Apr 08, 2022 at 04:46 PM

Voice recognition does not work

Upon starting I get a message that voice recognition can not be started - that I have to correct the language in the master control. I have been trying for months to find that and can't get it to work. HP has been no help at all. I bought this for voice to type usage in Microsoft Word, but can not get it to function
612 views
Oct 01, 2022 at 02:05 PM

upgrade

do i need an upgrade for home use only
612 views
Apr 01, 2023 at 08:59 AM

Desframentação de SSD

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?

Cannot reinstall MS365 after gone missing

my current & active MS365 suite just vanished from the system, and when I try to download/install the apps on my laptop, it get all the way through the process untl final 10% when get error mressage 30015-11(3221225506). I have dismounterd all system defence software (firewalls, defender, anti-virus) while downloading to remove these as potential constraints, and I have enabled the Windows Update features on the services list (cmd - services.msc)- which were showing as disabled. These however always revert back to 'disabled' once leave the page/screen. I also ran sfc /scannow to check for corrupted files - but all good. Can you assist please
610 views
Mar 12, 2023 at 08:09 PM

message

high system resourxce notification--change settings.What do i do to rectify thuis matter?
609 views
Sep 10, 2023 at 12:59 PM

Ethernet works only after deleting Network Adapter followed by Restarting PC

Everytime I start my PC Ethenet is not detected. I have to uninstal Network Adapter and Restart my PC.Then only Ethernet comes to life.
Why do I have to do these manoeuvres. I also have Auslogics Driver Updater but it's not of any help. Let me know how I can get Ethernet immediately after starting my PC.
Thanks
609 views
Jan 04, 2023 at 07:23 AM

System slow

System very slow and a lot of "program/application not responding"
608 views
Jan 25, 2024 at 05:22 AM