444 questions

Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

210 views
Mar 12, 2020 at 06:03 PM

No se le da acuse de recibo cuando envia alguna informacion. (Es una recomendacion positiva Suprema.

BoostSpeed 11 Pro being used with license: Cuando el cliente envia alguna informacion a Auslogics, si Auslogics no le da un acuse de recibo, aunque pudiera ser breve, el cliente tiene dudas de si Auslogics lo recibio.

173 views
Mar 12, 2020 at 11:58 AM

no sound output device installed

i am not getting any sound into speakers from pc

197 views
Mar 11, 2020 at 09:03 PM

アプリが 使ってると壊れる

更新していくとなのかは わかりませんが
アプリが壊れていきます

なにが原因かわかりません

前のパソコンでも同じような症状があり
それがやで 買い換えました

買い換えたばかりなのですが
またアプリが壊れていくという現象が起きています
仕方ないので Windows入れなおしました

275 views
Mar 11, 2020 at 01:27 AM

Auslogics Anti-Malware!

bonjour je voudrais savoir si je peut installez Auslogics Anti-Malware alors que j'ai deja installez Kaspersky Security cloud est qu'il y a des risque de conflit avec les deux logiciel!

190 views
Mar 10, 2020 at 11:42 PM

MSCONFIG settings

I am curious , do you have settings needed for faster start ups of the msconfig settings ? For it will make start ups even faster in windows 10 or more than likly even in windows 7 & 8 as well.

210 views
Mar 10, 2020 at 05:02 PM

Uninstall manager

Можно вернуть в Uninstall manager
количество установленных программ? куда то пропали...
Спасибо.

163 views
Mar 09, 2020 at 08:59 PM

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

223 views
Mar 08, 2020 at 08:21 PM

slow running windows

do i need to change my windows ? its 10 but its very old

177 views
Mar 08, 2020 at 12:56 PM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

170 views
Mar 08, 2020 at 09:16 AM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

192 views
Mar 08, 2020 at 08:57 AM

AusLogics BoostSpeed

When using AusLogics BoostSpeed ​​of any version (from version 5 to the latest) in the Microsoft Windows 10 Enterprise 2016 LTSB operating system, the reflection of available networks in the system tray disappears when you click on the network icon (both Wi-Fi and local). As well as a keyboard input indicator. Moreover, when uninstalling AusLogics BoostSpeed, this problem is not resolved. Which eliminates the use of AusLogics BoostSpeed ​​on laptops with this system. How can this be fixed?

183 views
Mar 07, 2020 at 11:08 AM

windows 10

How many of the tools in BoostSpeed 11 can be used on a SSD?

168 views
Mar 06, 2020 at 03:10 PM

An error occurred while loading Library.dll

When loading Auslogics Disk Defragmenter, I get the following message box:

Auslogics Disk Defrag 9

An error occurred while loading Library.dll.

Error code: 0x0000007E
Error message: The specified module could not be found.

I've tried to uninstall the program, but get the message box:

Runtime error at (180:3568):
Exception 'EAuslogicsIntItException" at address 0049E613

Thanks

Nick

420 views
Mar 03, 2020 at 03:46 AM

Driver power state failure

Driver power state failure , this is not getting ressolved even after updating all drivers of the system. Tried various methods listed on the internet, changed settings many times. Even Auslogic couldn't solve it.

275 views
Mar 01, 2020 at 06:05 PM

Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

210 views
Mar 01, 2020 at 12:32 PM

Auslogics Pop ups

Why have you introduced pop ups that just send me round in circles?
Been using Auslogics suite of progs for 15+? years, really don't need it. SO ANNOYING

249 views
Feb 28, 2020 at 10:14 PM

copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

264 views
Feb 28, 2020 at 05:26 PM

software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

176 views
Feb 27, 2020 at 05:50 PM

Языковая панель

Пропала языковая панель

273 views
Feb 26, 2020 at 11:42 AM

ANTI-MALWARE PROGRAM CONFLICT W/NORTON SECURITY

Hello - I have your Auslogics Anti-Maleware program and recently added Norton Security. Norton security runs scans in the backgound and for some reason goes after the anti-malware prgram, esentially erasing it. However it leaves my Auslogics BoosSpeed & Auslogics Driver Update prgrams alone, so they continue to run fine. Now every day I have to re-load the anti-malwar program.
I went into Norton checking the Virus & Firewall settings which are set to "allow" your anti-malway program , but it still continues to erase the entire anti-malware application. Do you have any ideas on how to fix this in Norton..?

156 views
Mar 21, 2020 at 11:42 PM

Auslogics Driver Updater

Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?

156 views
Mar 28, 2020 at 01:52 AM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

155 views
Sep 10, 2019 at 08:56 PM

System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

155 views
Apr 16, 2020 at 06:59 PM

социальные сети

при общении в интернете мое изображение удваивается

155 views
May 25, 2020 at 08:02 AM

Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

154 views
Mar 28, 2020 at 01:49 PM

can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
153 views
Jul 08, 2020 at 05:29 PM

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

153 views
Apr 15, 2020 at 03:02 PM

ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается как раньше.

Здравствуйте!

Ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается так как раньше.
Ноутбук был приобретен новым и я единственный владец. Раньше всё было в порядке. Установка вашего ПО и запуск всех инструментов пока ничего не дал. Я не могу понять в чём причина?
Ваш софт и фирменный софт Dell сообщает что АКБ находится в отличном состоянии. Сама Windows 7 pro показывает что АКБ подключена к З/У, но сообщает что АКБ не заряжается. АКБ не заряжается даже при полном выключении или перезагрузке ноутбука.
Как решение я вижу возможность также перепрошить BIOS. Пожалуйста, помогите решить вопрос.
Спасибо!

С уважением,
Николай
152 views
Apr 15, 2020 at 07:08 AM

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

152 views
Oct 22, 2019 at 02:31 PM

100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

151 views
Apr 10, 2020 at 06:24 PM

Повышенное потребление ресурсов

Периодически всплывает уведомление о повышенном потреблении ресурсов. По клику открывается Task Manager, из информации в котором я понимаю только, что процессор загружен на 100%, оперативная память тоже. Я и сам замечаю, что компьютер часто тормозит и процессор нагревается до 50 градусов.
Компьютер новый (моноблок Lenovo, W10), программ в автозагрузке не более десяти. Прежний моноблок, которому более пяти лет с W 8.1, на котором установлено гораздо больше программ, ведёт себя гораздо резвее.
И что со всем этим делать? В Task Manager не вижу каких-либо инструментов. Уж не сама ли ваша программа Auslogics Boost Speed 11 тормозит систему?

150 views
Apr 18, 2020 at 05:17 PM

Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

150 views
Oct 27, 2019 at 02:31 AM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

149 views
Apr 07, 2020 at 04:37 PM

Переключение предложение

Добрый день, пользуюсь программой раз в месяц уже в течение года. Но при крайней "чистке" комьютера решил воспользоваться утилитой "удаление пустых папок" в первый раз. Процесс занял много времени, после чего перезагружал компьютер и все работало стабильно как и всегда. Но на следующий день при использовании ПК началась проблема с автоматическим переключением программ. Постараюсь объяснить. То есть при использовании например хрома, пишешь сообщение и винда сама "AltTab'ается", только не на сторонее приложение, а куда-то в пустоту на 1-2 сек и обратно переключается на используемое приложение. Даже сейчас, я пишу это, и раз в 10 сек программа выключается на пару секунд. Думал что проблема в клавиатуре или еще чём, но так ничего и не нашел.
149 views
Jul 19, 2020 at 01:03 PM

микрофон

при проверке все нормально а голоса нет что только неделал

146 views
Jun 22, 2020 at 09:21 PM

unexpected configuration

how to reselove unexpected configuration 0x80004005 when I try to pring
146 views
Jul 07, 2020 at 01:26 PM

Зависание прогаммы

Почему Auslogics BoostSpeed 11- 32 бита, когда будет для 64 битных windows 10?
Постоянно при запуске зависает намертво.
146 views
Jul 17, 2020 at 05:56 PM

BSOD

I have new core i3 4130 with 500gb hard disk and 8 gb ram with all drivers updated but my windows crashes frequently I have scanned the whole pc no virus found then why is this happening?

146 views
Dec 19, 2019 at 07:52 AM

activate windows 10

I was on Insider program which loaded enterprise edition a few years ago.

When computer crashed it reloaded a windows 10 home and now wants me to activate the 10 program. I paid for a win 10 home edition but it will not accept the activation code because of the enterpirse edition I just use without the activation. I tried talking to microsoft and not any answer.

PTGinter

145 views
Jun 22, 2020 at 01:49 AM