1406 questions
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Second PC Monitor Not Recognized and Screen Resolution Fuzzy on Both

I have an 11 year old PC running on Windows 10 and recently the PC stopped recognizing the existance of my second monitor, but the first and second monitors are working and showing identical screens/information. The identical screens are out-of-focus/fuzzy as well. I have attempted to find a solution on my own without success. I'm sending this message from a different device, so there is no other info about the PC, other than it continues to work OK. I hope you can help me with this issue. Thanks.
358 views
Oct 28, 2021 at 06:11 PM
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Работа ключа ЭЦП (Электронная цифровая подпись)

Один и тот же ключ ЭЦП (Электронная цифровая подпись) на флеш-памяти с одного компьютера считывается и подписывает документы без ошибок, а со второго - нет, Выдает ошибку о невозможности использования или сертификат поврежден. Главное - до чистки компьютера программой Auslogics BoostSpeed 12 ключ без ошибок подписывал документы и со второго компьютера. Вопрос, что мог изменить или удалить Auslogics BoostSpeed 12 в компьютера, то перестал корректно работать ЭЦП (Электронная цифровая подпись).

Какую службу или какие настройки в Windows 10 надо изменить, чтобы Электронная цифровая подпись работала со второго компьютера и подписывала документы? Спасибо!!!

373 views
Oct 28, 2021 at 08:59 AM
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error code 46362C1-0B211304-00000A09

This error code has been stopping me from opening numerous files. I cannot find any solution to it on MS error code site.
It has been driving me crazy for months now.
46362C1-0B211304-00000A09
Thanks,
Jim
513 views
Oct 27, 2021 at 07:38 PM
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ripristino funzionamento IRDA

Buonasera
per un breve periodo con windows 10 ha funzionato l'IRDA (infrarosso) che uso per scaricare i dati di un vecchio cardiofrequenzimetro dopo un aggiornamento l'IRDA non ha più funzionato e nonostante le ricerche su internet per la risoluzione del problema e l'applicazione dei parametri consigliati sempre su internet la mia pennetta IRDA non funziona. Sapete, per cortesia, indicarmi un modo per ripristinare il funzionamento dell'IRDA?.
Ringrazio per la gentile attenzione bisegna tonino

362 views
Oct 27, 2021 at 04:01 PM
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window defender

my window defender Virus & threat protection is taken over by kypersky internet security. Can you get back my window defender if i buy pro.
410 views
Oct 25, 2021 at 03:41 AM
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Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
345 views
Oct 23, 2021 at 03:06 PM
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SSD optimization for a whole day

Hello
I am using SSD optimization with Auslogic Bootspeed 12 to optimize my C drive (114 GB free 54 gb) it took a whole day to finish. Is it normal for a ssd optimization running? (while it only took 5 mins to optimize my D drive 98GB free 54GB). How frequently should I run SSD optimization
342 views
Oct 22, 2021 at 03:46 PM
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SSD optimization

Hello
I am using SSDs optimization for my SSD drive but I found out on the internet and youtube that I should not defragment my SSD, just let window trim does the work. I would like to know if Auslogic do any good for SSD and is it gonna insert extra "write" to my SSD? If it is the case I would rather use Window trim since I saw SSD optimization also do defragment task when I optimize with Auslogic Bootspeed 12
Best
361 views
Oct 22, 2021 at 03:43 PM
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problem with auslogics

It wont let me create a restore point, and the restore points I had created it has deleted.
366 views
Oct 21, 2021 at 04:46 PM
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Computer won't charge?

Hello! so, i have had this computer for awhile. i got it a couple of years ago, but i stopped using it for 3 years because i thought i had completely broke it. well, i am just now starting to fix my computer and getting it back to a stable state. one of the main issues i noticed with the computer is that it will not charge. i have to keep it on the charger, or it will die instantly. it is always on 0% :(. i wasn't sure if my battery was broken, a sensory was off, something was wrong with my motherboard or my charger. can you help me identify the issue? if you need information about my computer, it is a windows 10 ASUS computer and i have had it for 4 years. thank you for your time!!
340 views
Oct 21, 2021 at 01:54 AM
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Вопрос об ошибке при внезапном отключении

Доброго времени суток, уважаемые специалисты!

Спасибо за возможность задать Вам вопрос.

В моём ноутбуке - операционнная система WINDOWS 7; она была переустанавлена специалистом в январе этого года после профессиональной чистки системы.
Есть вопрос об ошибке, номер которой есть на скриншоте вложения, сделанном при внезапном отключении ноутбука во время обычной его работы. Такое внезапное отключение моего ноутбука случается неожиданно, всегда без всяких предварительных каких-либо признаков; при этом на экране висит текст с номером ошибки, который видно на скриншоте.

Что значат такие внезапные отключения? Как предотвратить такие отключения, что исправить в системе?

С уважением, Ана
390 views
Oct 20, 2021 at 08:44 PM
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what diveces can be added to make compatable with windows 11

How bring Motherboard up to date when it is 11 years old and running windows 10 ok I don't have aTPM 2.0 conection avalable or anything else that will make it happen?

386 views
Oct 20, 2021 at 04:22 PM
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Disk Partitioning Error

2 years ago, I was messing around with dual-booting and windows partitioning. So much so that an error occured. After I wasn't able to boot back into Windows 10 and deleted ALL my files, I noticed that my maximum capacity was lowered from 256gb to 237gb. It was probably from the dual-booting error. (Was trying to dual-boot an android os or a linux os or smth). I'm running out of storage because I'm too lazy to delete files and I need that 19gb. Respond ASAP, Thanks!
354 views
Oct 20, 2021 at 11:53 AM
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windows11微調整

windows11で起動してスキャンができます。windows10でできたwindows10微調整ができましたが、windows11では
windows11微調整ができますか?
349 views
Oct 20, 2021 at 07:08 AM
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deleted activation informations of windows10 pc

I installed Auslogics bootSpeed 12 Pro, and after first scan, reboot windows 10 pc(Dell XPS 13 9505).
I was obtained next messages. Maybe other sofware's Activation informations were destroyed.

(1)‪C:\ProgramData\Stardock\Fences3\License.sig was deleted.
The first massage is that reactivate fences 3. (Activation code is neaded)

(2)In the case of Auslogics driver updater, my activation code exceeded the limited number of activation.
And the costomer service replied me by mail that they cannot refresh my activation code.

(3)Next massge window opened that I rejister again Sound Blaster of Creative Teclonogy co.

(4)From now on, what do I do to prevent missing activation informations of my Windows10 pc.

573 views
Oct 19, 2021 at 07:05 AM
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ディスクトップに表示されたアイコンについて

アイコンの中央部に時計がデザインしてあります。この時計が青色になったり、オレンジ色になったりします。それぞれの意味を教えて下さい。特にオレンジ色の時は、何かの警告を示しているのでしょうか。その時の対処法もお願いします。以上、宜しくお願いします。
460 views
Oct 18, 2021 at 08:51 PM
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Windows Search Repeatedly Becoming Disabled

I am running Windows 10. The Windows Search service repeatedly becomes disabled, and I suspect that the cause is something within the Auslogics BoostSpeed 12 program. I am able to restart it by entering services in the search bar, choosing Automatic (or Manual) and then restarting the service. However, is there a toggle within your program that would previent this recurring issue?

Clifford Sweet
San Diego, California
503 views
Oct 18, 2021 at 11:04 AM
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The networks are not displayed

The networks are not displayed after the last winoes 10 update 21H1
469 views
Oct 15, 2021 at 07:19 PM
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системные файлы windows 10

могу ли, Я, обнаружить вашей программой приложение в системе ,или файл запускающий вредоносное приложение, изменяющий СИСТЕМНЫЕ файлы ! Или напишите как его (подлеца) обнаружить!!! Сканирование антивирусом не предлогать! У меня изначально стоял надёжный антивирус .
благодарю за ответ...
438 views
Oct 15, 2021 at 05:32 AM
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О пояснениях к информации в Startup Manager

Здравствуйте! Программа Startup Manager выдала информацию, которую я Вам направляю в прилагаемом скриншоте. Вопрос по программе Orphaned SecurityHealth из раздела Реестр/запустить.
По имеющейся информации, производитель программы - неизвестен, рейтинг - неизвестен, существует - нет. Смотрел в интернете, нашел только описание о SecurityHealth, для которой все указанные выше характеристики указаны. Что это за программа у меня в операционной системе? Нужна ли она?

485 views
Oct 13, 2021 at 08:44 AM
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Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

845 views
Oct 22, 2019 at 02:31 PM
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Richiesta di un consiglio

Buongiorno,
desideravo un Vs. consiglio:
sono già in possesso di Auslogics Disk Defrag 9.

Per migliorare in generale le prestazioni del mio computer sono indeciso se acquistare:
A) Driver Updater
oppure
B) BoostSpeed 11

domanda: BoostSpeed 11 include già anche Driver Updater ?

... non vorrei acquistare programmi uguali ...

Cosa mi consigliate di acquistare? Driver Updater oppure BoostSpeed 11 ?

Grazie e un cordiale saluto.

845 views
Feb 11, 2020 at 10:46 AM
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Virus ID'd as trojan in the deepscan exec

It is ruining my use of Auslogic to keep my computer clean and optimized. This 'trojan' apparently slows all the performance and my web browsers! Do you all have a fix. I had reinstalled once and still had the problem. Now, my auslogic is not doing its job in cleaning 'junk' from my drive! Got any solution?! The file was deleted by Kaspersky!

842 views
Mar 12, 2020 at 06:03 PM
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suddenly the cpu usage comes to 100%

Sometimes the cpu usage comes to 100%

842 views
Mar 26, 2020 at 04:12 PM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

841 views
Jun 17, 2020 at 06:05 PM
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Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

839 views
Mar 27, 2020 at 01:57 AM
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eliminar sistema operativo de windows extra con su aplicacion

queria eliminar un sistema operativo que le agregue accidentalmente pero no me deja al final me tiro error (lo queria destruir) lo estaba buscando para desbloquearlo pero tampoco aparecia asi que mi pregunta es:
como hacer para eliminar el sistema operativo con su aplicacion? porque a decir verdad no quiero formatear mi disco

839 views
May 09, 2020 at 02:14 PM
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ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
838 views
Sep 21, 2020 at 01:37 AM
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PC Randomly Resarts

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

837 views
Apr 12, 2020 at 01:07 PM
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Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
833 views
Jul 07, 2020 at 04:16 AM
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File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

832 views
Dec 10, 2019 at 12:05 AM
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Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

829 views
Apr 07, 2020 at 04:37 PM
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Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

828 views
Apr 22, 2020 at 04:00 PM
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no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
828 views
Mar 26, 2021 at 10:52 PM
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stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

828 views
Jan 21, 2020 at 07:38 PM
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Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

828 views
May 17, 2020 at 02:42 PM
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can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
827 views
Jul 08, 2020 at 05:29 PM
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I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
826 views
Jul 06, 2020 at 06:56 PM
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System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

826 views
Apr 16, 2020 at 06:59 PM
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not letting me login

"Something went wrong. Your account might not have been added."
826 views
Apr 20, 2021 at 10:54 PM